IDenteq

What IDenteq does

IDenteq is a UK-based SaaS provider founded in 2020 and headquartered in Stoke-on-Trent, focused on data services for the UK utilities sector. The company aggregates reference data from multiple trusted sources — including AddressBase, Business Rates, Council Tax, and VOA datasets — and delivers them through four purpose-built cloud portals: COT Portal (B2C change-of-tenancy and property data), BD Portal (B2B supply-point and customer data), Address Portal (address cleansing and validation for water wholesalers, with configurable output for CMOS/SPID systems), and Prospect Portal (curated B2B prospect data). The product surface is purpose-mapped to UK regulatory and operational pain points, notably MOSL data quality standards and BR-MEX league-table scores in the water market.

IDenteq serves enterprise and mid-market water utilities and energy suppliers in the UK, with a named customer base of 25+ enterprise logos including Thames Water, Anglian Water, United Utilities, Severn Trent, Welsh Water, South Staffs Water, EDF, E.ON Next, OVO, Pennon, SmartestEnergy, and others. The company holds ISO 27001, ISO 42001 (AI Management), and Cyber Essentials Plus certifications, and positions itself as a specialist with deep domain expertise rather than a horizontal data vendor.

The business model is subscription-based SaaS with annual billing cadence, sold via an enterprise field sales motion and demo-led engagement. Pricing is not publicly disclosed. The company raised its first disclosed institutional round (approximately $945,349 from Midven) in August 2025 and remains privately held under the legal name Identeq Ltd.

Name

IDenteq

Legal name

Identeq Ltd

Website

https://identeq.co.uk

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

IDenteq is a UK-based SaaS provider that aggregates reference data (AddressBase, Business Rates, Council Tax) into four portals — COT, BD, Address, and Prospect — serving enterprise water utilities and energy suppliers with customer, property, and address data management.

Ownership category

akta.pro rank

Product category

Utility Data Management SaaS

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

akta.pro primary industry

Digital Self-Service & Customer Portals (web/mobile, e-bill, notifications, consumption dashboards) (EUANAIAI)

Keywords

• Utility data management
• Customer data platform
• Address cleansing
• Property data services
• SaaS data platform

Headquarters

HQ city

Stoke-on-trent

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription Services: The company operates on a subscription-based commercial model offering flexible subscription services through its SaaS platforms. The model enables clients to scale and adapt to changing needs, with subscription tiers providing access to different portals (COT Portal, BD Portal, Address Portal, Prospect Portal) and data sources.
2. Data Services Access: Revenue generated from providing access to consolidated property and address data sources including AddressBase, Business Rates, and Council Tax data, aggregated within the portal platforms.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

IDenteq builds and sells SaaS portals that aggregate multiple trusted reference datasets (AddressBase, Business Rates, Council Tax, VOA and residential data sets) to help UK water and energy utilities manage customer and property data. Its portfolio covers change-of-tenancy processing, void property management, address cleansing and validation, B2B supply point insights, and verified B2B prospect data.

Product overview

IDenteq is a SaaS-based data services provider offering a portfolio of four integrated portals for the utilities industry. The COT Portal serves B2C utilities with residential customer and property data for change-of-tenancy and debt management, while the BD Portal addresses B2B utilities with supply point-level insights. The Address Portal provides address cleansing and validation for the wholesale water market, and the Prospect Portal delivers verified B2B prospect data. Together, these products aggregate multiple external data sources—including AddressBase, Business Rates, Council Tax, and VOA data—into unified SaaS platforms enabling proactive data monitoring and improved operational outcomes across water and energy sectors.

Differentiator

Problem solved

Functional benefit

Brands

• COT Portal: Market-leading customer and property data for B2C utilities, bringing together multiple residential data sources in one SaaS toolkit for proactive monitoring across the full customer journey.
• BD Portal
• Address Portal
• Prospect Portal

Products and services

• COT Portal SaaS platform providing customer and property data for B2C utilities, enabling proactive monitoring across the full customer journey including change-of-tenancy, debt management and vulnerability identification.
• BD Portal SaaS Business Data Portal providing validated property and customer data at the supply point level for the B2B utilities market, supporting customer identification, segmentation and commercial decision-making.
• Address Portal SaaS address cleansing toolkit for the B2B utilities market, powered by AddressBase, Business Rates and Council Tax datasets, cleansing, validating and monitoring address data with configurable output for CMOS integration.
• Prospect Portal SaaS portal delivering curated and verified B2B prospect data lists, helping utilities identify and target the right business prospects for marketing and sales outcomes.

Quantifiable outcome

• 30% reduction in void property numbers
• +1 more outcomes

Named customers25 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Loqate (GBG): Address verification, geocoding and data quality SaaS used across regulated industries including utilities, insurance and financial services in the UK. Competes head-on with IDenteq's Address Portal on address capture, validation and cleansing workflows.
• Echo Managed Services: UK-based managed services and software provider specialising in billing, customer service and data solutions for water, gas and electricity utilities. Direct overlap with IDenteq on UK utility SaaS, customer/property data workflows and consultative enterprise sales to the same buyer personas.
• Data8: UK data quality SaaS offering address validation, cleansing, suppression and enrichment APIs. Closely comparable to IDenteq's multi-source data aggregation and address-cleansing capability for UK regulated clients.
• Ideal Postcodes: UK address validation and property data SaaS built on Royal Mail PAF and Ordnance Survey datasets. Functionally competes with IDenteq's Address Portal for UK address capture, UPRN matching and property data lookups.
• Rezolve Group: UK consultancy and technology provider to water and energy utilities covering data management, market reform and digital transformation. Comparable to IDenteq in targeting UK utility buyers for data-driven operational improvement programmes.

Broad incumbents

• Experian UK: One of the two major UK credit reference agencies, also selling consumer, property and business data services to regulated industries including utilities, financial services and telecoms. Overlaps with IDenteq's multi-source data aggregation and customer/credit verification use cases but at vastly larger scale and broader scope.
• Equifax UK: UK credit reference agency and data analytics provider serving regulated industries including utilities. Comparable as a broad incumbent offering identity, credit and property data to the same set of UK enterprise customers as IDenteq.
• Capita plc: Large UK outsourcing and digital services group with dedicated utilities practice covering water, energy and telecoms data management. Competes with IDenteq on multi-source customer/property data services for UK utilities, though as part of a much broader portfolio.
• Oracle Utilities: Global utility SaaS suite covering customer service, metering and analytics, used by many tier-1 UK utilities. Competes indirectly with IDenteq's portals by providing enterprise-wide utility data platforms with broader functional scope.
• Salesforce Energy & Utilities Cloud: Major CRM and vertical cloud platform explicitly marketed to energy and water utilities. Listed on IDenteq's website as a partner/technology alignment; competes for the customer-data and field-service workflow budget that IDenteq's COT and BD Portals also target.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/identeq-ltd

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IDenteq