Branchspace
Branchspace provides the modular Triplake software platform and Transform consulting services that enable airlines, airports, and travel companies to implement modern digital retailing, offer and order management, and personalized customer experience capabilities. It serves major network carriers globally through enterprise sales and consulting-led engagements.
- Company typePrivate
- Founded2018
- HeadquartersLondon, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Branchspace does
Branchspace is a London-headquartered travel technology company that provides the Triplake modular software platform and Transform consulting services to airlines, airports, and travel companies seeking to modernize digital retailing. The Triplake platform is purpose-built around the airline industry's shift toward IATA Offer & Order Management and New Distribution Capability (NDC) standards, comprising a core platform plus specialized modules covering ancillaries, check-in, control hub administration, digital web, member experiences/loyalty, mobile, payment orchestration, shop-and-fly, analytics (Skymetrix), stopover products, and UX/UI design. The platform supports digital identity integration via verifiable credentials in Apple Wallet, Google Wallet, and Digi Yatra, and includes a dynamic retailing engine that personalizes offers, optimizes conversion, and runs real-time A/B experimentation.
The company's business model combines enterprise SaaS platform licensing (multi-year subscription contracts) with professional services revenue from Transform consulting engagements, including digital maturity assessments, strategy workshops, RFP support, and project delivery. Branchspace pursues a consulting-led enterprise field sales motion targeting airline commercial and technology leadership globally, supported by thought leadership content (Modern Airline Retailing Playbook, Future Picks podcast, news & insights blog) and active participation in IATA working groups and industry events. Named customers include Air France-KLM, IAG (British Airways, Iberia, Aer Lingus, Vueling), Lufthansa Group, Turkish Airlines, Oman Air, Air Mauritius, Virgin Australia, Aegean Airlines, Cathay Pacific, Finnair, TAP Air Portugal, and KM Malta Airlines, with documented customer outcomes such as Oman Air increasing direct digital sales from under 20% to over 70% within 14 months.
Branchspace is privately held and received its only disclosed external funding of £5 million from Gresham House Ventures in August 2023. The company was recognized in the Financial Times 1000 Europe's Fastest Growing Companies 2025 and continues to invest in digital identity pilots through IATA's proof-of-concept program with multiple airlines across Europe, Asia-Pacific, and the Americas.
Branchspace firmographics
Firmographics- Name
- Branchspace
- Legal name
- Branchspace Limited
- Website
- https://branchspace.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Branchspace provides the modular Triplake software platform and Transform consulting services that enable airlines, airports, and travel companies to implement modern digital retailing, offer and order management, and personalized customer experience capabilities. It serves major network carriers globally through enterprise sales and consulting-led engagements.
- Ownership category
- akta.pro rank
Branchspace industry classification
Industry- Product category
- Airline Retailing Software
- NAICS
- Other Support Activities for Air Transportation (488190)
- SIC
- Services-Management Services (8741)
- akta.pro primary industry
- Airline Distribution & Merchandising Platforms (Direct/B2B) (THALABAC)
- akta.pro secondary industries
- Air Booking Platforms & Flight Marketplaces (THALAFAA), Fare Management, Pricing & Shopping Engines (ATPCO/Offer) (THABAJAE), Integrations, APIs & Automation (Middleware/iPaaS) (THALAMAN)
Keywords
Where Branchspace is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Branchspace business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Software Platform (Triplake): SaaS platform licensing for airline retailing, offer management, and digital commerce. Modular architecture allows airlines to deploy specific capabilities incrementally.
- Consulting Services (Transform): Digital transformation consulting including digital maturity assessments, offer/order management strategy, technology selection support (RfP), project delivery management, and change management.
- Implementation Services: Deployment and integration services for Triplake platform implementation, working alongside airline IT teams and technology providers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise Platform Licensing - Custom pricing based on airline size, scope, and modules selected |
| Other | Multi-year contract | Consulting Services - Engagement-based pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Branchspace product offering
Product offeringCore offering
Branchspace builds and licenses the Triplake modular airline retailing software platform, enabling airlines to deliver personalized offers, manage ancillaries, run e-commerce, process payments, and execute digital identity-enabled passenger journeys. The platform is complemented by the Transform consulting practice, which provides digital maturity assessments, offer/order management strategy, technology selection support, and implementation services for airlines and travel companies.
Product overview
Branchspace offers a modular software platform called Triplake for modern airline retailing, complemented by Transform consulting services. Triplake consists of a core platform plus multiple specialized modules: Triplake Ancillaries, Triplake Check-in, Triplake Control Hub, Triplake Digital Web, Triplake Member Experiences, Triplake On The Go, Triplake Payment Orchestration, Triplake Shop & Fly, Triplake SkyMetrix, Triplake Stop & Stay, and Triplake UX/UI Design. The platform enables airlines to implement data-driven dynamic retailing, personalized offer management, and order management capabilities. Transform consulting supports the technical implementation with digital maturity assessments, architecture design, RFP support, IT project delivery, and change management.
Differentiator
Problem solved
Functional benefit
Brands
- Triplake: Advanced modular travel software platform for airlines, airports and travel companies, providing digital retailing, offer management, and customer experience solutions.
- Transform
Products and services
- Triplake Modular, cloud-native airline retailing platform offering data-driven dynamic retailing, offer management, order management, ancillary sales, personalized customer experiences, payment orchestration, mobile journey support, digital identity integration, and analytics across digital channels for airlines, airports, and travel companies.
- Transform Digital consulting service offering offer and order digital transformation, technology strategy and implementation, digital performance reviews, and project management for airlines and travel companies. Includes Digital Maturity Assessment (Light and Full variants), strategy workshops, architecture design, RfP support, and project delivery management.
Quantifiable outcome
- Oman Air increased direct digital sales from under 20% to over 70% within 14 months
- +5 more outcomes
Companies that use Branchspace
Customer profileNamed customers12 records
Segments4 records
Ideal customer profiles3 records
Branchspace technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability8 records
Feature10 records
Branchspace partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered flagship and core.
- IATA (International Air Transport Association)flagshipBranchspace is a technology provider in IATA's digital identity Proof of Concept program, contributing to demonstrations of end-to-end digital travel experiences using verifiable credentials and biometric verification. Participated in PoCs with British Airways (2023), Cathay Pacific (2024), and IATA WDS 2026 results publication.
- Trip.com GroupcoreTrip.com Group announced digital identity pilot with IATA at Airline Global Conference 2026 in Amsterdam, testing digital wallet credentials for airline booking flows. Branchspace is named among technology providers involved in IATA's digital identity ecosystem.
- British AirwaysflagshipBranchspace serves as key consulting partner for British Airways' £750 million Offer & Order Management transformation - the most significant IT transformation in BA's history. Involved in strategy, architecture, requirements definition, and deployment support.
- Cathay PacificcoreBranchspace adapted Triplake On The Go mobile app for Cathay Pacific's digital identity proof of concept on Hong Kong-Tokyo route. Integrated verifiable credentials with airline, airport, and commercial systems.
- Japan AirlinescoreJapan Airlines participated in IATA digital identity Proof of Concept demonstrating contactless biometric-enabled international travel. Branchspace named among technology providers enabling these PoCs.
- Air New ZealandcoreAir New Zealand participated in IATA digital identity Proof of Concept with Bangalore International Airport. Branchspace contributed to PoC technology ecosystem.
- IndiGocoreIndiGo participated in IATA digital identity Proof of Concept with Bangalore International Airport. Branchspace contributed technology capabilities to the PoC.
- Hong Kong International AirportcorePartner airport in digital identity PoC with Cathay Pacific, demonstrating biometric-enabled passenger processing through departure, transfer, and arrival.
- Air CanadacoreParticipating airline in IATA/Trip.com digital identity pilot testing digital wallet credentials for booking flows.
- Turkish AirlinescoreParticipating airline in IATA/Trip.com digital identity pilot testing digital wallet credentials for booking flows.
- Qatar AirwayscoreParticipating airline in IATA/Trip.com digital identity pilot testing digital wallet credentials for booking flows.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
Branchspace competitors and assessment
Company assessmentDirect peers
- Datalex: Ireland-based provider of digital commerce platforms for airlines (JetBlue, Aer Lingus, etc.) — directly competes with Branchspace's Triplake on airline e-commerce, offer management, and NDC enablement for similar Tier 1 carrier customers.
- PROS Holdings: PROS provides AI-driven offer optimization, dynamic pricing, and revenue management software for airlines — overlaps directly with Branchspace's Triplake Ancillaries, SkyMetrix analytics, and dynamic retailing engine capabilities serving similar airline commercial teams.
- IBS Software: India-headquartered airline IT vendor with iFly Res (PSS), iCargo, and crew optimization solutions — competes with Branchspace on retailing and passenger service technology for major network carriers including British Airways, IAG, and other Tier 1 airlines.
- Farelogix (Sabre): Farelogix (acquired by Sabre in 2019) is a pioneer in NDC, Offer Management, and airline direct-connect APIs — closely aligned with Branchspace's Triplake Shop & Fly and Offer Management modules targeting the same NDC-enabled retailing transformation.
Broad incumbents
- Navitaire (Accenture): Accenture-owned PSS provider serving low-cost and hybrid carriers (EasyJet, IndiGo, AirAsia) with New Skies platform — overlaps with Branchspace's airline retailing focus but serves primarily LCC/hybrid segment with a fuller PSS suite.
- Amadeus: Global GDS and PSS giant (Altéa PSS, NDC-X) — broad incumbent serving most major airlines with end-to-end distribution, retailing, and PSS — competes with Branchspace on NDC offer management, ancillary retailing, and airline digital commerce.
- Sabre: Major GDS and PSS provider with SabreSonic and Farelogix-offered airline retailing solutions — competes with Branchspace's Triplake across NDC offer management, ancillary merchandising, and airline digital commerce for Tier 1 carriers globally.
- Travelport: Global GDS provider (now owned by A-CDM) with Travelport+ and airline merchandising capabilities — comparable to Branchspace as an incumbent in airline distribution and offer/shopping technology with similar Tier 1 airline customers.
- Lufthansa Systems: Lufthansa Group's airline IT subsidiary providing PSS (Amadeus ALTÉA partly), consulting, and digital solutions — works with many of the same airlines as Branchspace and competes in airline digital transformation and retailing services.
Emerging players
- Optym: AI-powered airline network and revenue optimization platform (SkyMaxx, AirRails) — emerging player with partial overlap to Branchspace's airline commercial optimization focus, particularly around pricing and offer management.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Branchspace social profiles
Digital presenceBranchspace compliance and trust
Trust signalCompliance2 records
Branchspace financial estimates
Financial estimateRevenue estimate
Valuation estimate
Branchspace leadership team
Management profileNumber of profiles
Profiles7 records
Branchspace funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Branchspace M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Branchspace
What does Branchspace do?
Branchspace builds and licenses the Triplake modular airline retailing software platform, enabling airlines to deliver personalized offers, manage ancillaries, run e-commerce, process payments, and execute digital identity-enabled passenger journeys. The platform is complemented by the Transform consulting practice, which provides digital maturity assessments, offer/order management strategy, technology selection support, and implementation services for airlines and travel companies.
Is Branchspace a public or private company?
Branchspace is a private company. It is classified as venture growth investor backed and is currently operating.
When was Branchspace founded?
Branchspace was founded in 2018. It employs 51 to 100 people.
Where is Branchspace based?
Branchspace is headquartered in London, United Kingdom, in the Europe region.
How does Branchspace make money?
Three revenue lines are on record. Software Platform (Triplake) is the primary driver. The others are consulting Services (Transform) and implementation Services.
Who are Branchspace's main competitors?
Direct peers on record are Datalex, PROS Holdings, IBS Software and Farelogix (Sabre). Broad incumbents are Navitaire (Accenture), Amadeus, Sabre, Travelport and Lufthansa Systems. Optym is listed as an emerging player.
Does Branchspace have an API?
No public API is recorded for Branchspace.
What industry is Branchspace in?
Branchspace's product category is Airline Retailing Software. Its primary akta.pro industry code is THALABAC, Airline Distribution & Merchandising Platforms (Direct/B2B), with a secondary code of THALAFAA, Air Booking Platforms & Flight Marketplaces. Its NAICS code is 488190 and its SIC code is 8741.