Shippio

Name

Shippio

Legal name

株式会社Shippio

Website

https://shippio.io

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Trade management software (logistics and customs)

NAICS

Freight Transportation Arrangement (488510)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Digital Freight Brokerage / Freight Marketplace Platforms (TLADAMAO)

akta.pro secondary industries

Customs Brokerage for Ocean Shipments (Import/Export Clearance) (TLACABAG), Ocean Export Forwarding (Booking/VGM/SI/BL) (TLACABAF), Ocean Import Forwarding (Destination Handling/DO/ISF) (TLACABAE)

Keywords

• Trade management software
• Digital freight forwarding
• Customs clearance automation
• Logistics tracking platform
• Supply chain visibility

Headquarters

HQ city

Shibaura

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Digital Forwarding Services (Shippio Forwarding): Comprehensive forwarding operations where Shippio handles international logistics arrangements as a licensed freight forwarder, combined with cloud platform services for tracking, documentation, and stakeholder communication.
2. Trade Management Cloud SaaS (Shippio Cargo): Subscription-based cloud service for shippers to manage trade operations including shipment tracking, document management, and communication with logistics partners.
3. Logistics Provider Platform (Shippio Works): Trade management cloud for international logistics operators, enabling communication and data sharing with shippers and other stakeholders.
4. AI Customs Cloud (Shippio Clear): AI-powered customs clearance cloud service providing document processing, HS code calculation, and NACCS integration.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Shippio provides a multi-product trade DX cloud platform combining digital freight forwarding services with subscription-based trade management software for shippers (Shippio Cargo), international logistics operators (Shippio Works), and customs clearance (Shippio Clear), unified under the Shippio Platform. Proprietary AI capabilities include AI-OCR with 97%+ accuracy, AI invoice matching (up to 80% workload reduction), AI shipment creation from email, and pre-departure tracking (28 days before ETD). The company is a licensed freight forwarder (Type 1, Type 2, IATA) with NACCS/CyberPort integration and provides marine cargo insurance via Tokyo Marine partnership.

Product overview

Shippio operates as a unified trade DX platform offering four core cloud services and multiple AI-powered modules. Shippio Forwarding (Japan's first digital forwarding) provides logistics operations combined with platform; Shippio Cargo serves cargo owners (manufacturers, traders) with trade management; Shippio Works serves international logistics operators; and Shippio Clear handles AI-powered customs clearance. The platform is enhanced with AI modules including AI-OCR document reading (97%+ accuracy), AI shipment creation (email-to-platform automation), AI invoice matching (80% workload reduction), automatic tracking for both ocean and air cargo, pre-departure early tracking, logistics cost management, and a free Shippio API for enterprise system integration. All services share a common data layer enabling end-to-end trade visibility across stakeholders.

Differentiator

Problem solved

Functional benefit

Products and services

• Shippio Platform Unified cloud platform providing cloud services and international logistics operations for both cargo owners (shippers) and international logistics operators, consolidating shipment tracking, document management, stakeholder communication, and trade data analytics.
• Shippio Forwarding Japan's first digital forwarding service providing international logistics arrangement (forwarding operations) combined with the Shippio cloud platform; Shippio handles transportation coordination as a licensed freight forwarder while delivering automated tracking, document management, and stakeholder communication.
• Shippio Cargo Trade management cloud for shippers (manufacturers, trading companies) providing automatic vessel tracking, AI-OCR document processing, real-time cargo visibility, and communication tools for managing international trade operations and supply chain optimization.
• Shippio Works Trade management cloud for international logistics operators (forwarders) enabling industry-wide communication efficiency, automatic tracking, AI-OCR document processing, and integration with Partner Connect for seamless shipper-operator coordination.
• Shippio Clear (AI Customs Cloud) AI-powered customs clearance cloud developed jointly with Kyowa Kaiun, using AI-OCR with 97%+ accuracy for customs document reading, automatic HS code quantity and total calculation, and NACCS format output for streamlined customs declaration workflow.
• Shippio API REST API enabling data exchange between enterprise internal systems (ERP, sales management, accounting) and Shippio cloud services; supports shipment data registration, file upload/download of B/L, invoices, packing lists, and status management.
• Marine Cargo Insurance Agency Service Foreign cargo marine insurance agency service provided through an agency agreement with Tokyo Marine Nichido Fire Insurance Co., Ltd., delivered as an API-enabled insurance application process on the Shippio Platform.

Quantifiable outcome

• Approximately 30% logistics cost reduction for some shippers switching forwarders
• +7 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability13 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core, minor and strategic.

• Kyowa Kaiun Co., Ltd. (協和海運)coreStrategic or Co-development Partner · 27 September 2022Shippio acquired Kyowa Kaiun, a customs broker with over 60 years of history, in 2022 to expand into customs clearance operations. This M&A enabled Shippio to develop Shippio Clear, an AI-powered customs cloud service, achieving 70% reduction in customs operations. Kyowa Kaiun operates as a Shippio Group company with leadership transitions from Shippio executives.
• Nippon ExpressminorOthersListed among customer logos on Shippio's website. Major Japanese logistics company potentially using Shippio's services.
• Sankyu Inc.minorOthersListed among customer logos on Shippio's website. Major Japanese logistics company potentially using Shippio's services.
• Kansai Sogo Systems (Forwarder-PRO)strategicTechnology or IntegrationIntegration partnership connecting Shippio Works with Forwarder-PRO logistics management system, enabling seamless trade operations from core logistics to communication.
• Ministry of Land, Infrastructure, Transport and Tourism (MLIT)strategicOthersGovernment ministry involved in Shippio's participation in trade platform utilization discussions and CyberPort-NACCS integration initiatives.
• Ministry of Economy, Trade and Industry (METI)strategicOthersGovernment ministry selecting Shippio for J-Startup program and participating in trade platform policy discussions.
• Tokyo Marine Holdings (東京海上日動)strategicStrategic or Co-development PartnerShippio completed insurance agency registration and signed partnership agreement with Tokyo Marine to provide marine cargo insurance services to platform users.
• Keizai Doyukai (Japan Association of Corporate Executives)minorOthersShippio CEO Takanori Sato joined Keizai Doyukai to strengthen ties with diverse corporate executives and promote Japan's trade competitiveness.

Scale indicators7 records

Recent moves8 records

Expansion highlights7 records

Direct peers

• Flexport: US-headquartered digital freight forwarder offering technology-enabled ocean, air, and trucking forwarding. Closely comparable to Shippio's Shippio Forwarding and Shippio Cargo products in combining a SaaS-style platform with operational forwarding services.
• Forto: Berlin-based digital freight forwarder providing AI-augmented ocean, air, and road forwarding. Comparable in business model (forwarder + digital platform) and target customer (mid-market and enterprise shippers).
• FourKites: Supply chain visibility platform providing real-time shipment tracking across ocean, road, rail, and air. Comparable to Shippio's tracking and milestone-management capabilities, especially Shippio Insight.
• project44: Global supply chain visibility and orchestration platform serving shippers, forwarders, and carriers. Comparable to Shippio's multi-stakeholder platform play and predictive ETA capabilities (e.g., Shippio's 97.5% arrival prediction accuracy).
• Turvo: Cloud-based TMS and collaboration platform for shippers, brokers, and carriers. Comparable to Shippio Cargo and Shippio Works in unifying trade workflows and stakeholder communication on a single platform.

Broad incumbents

• Kuehne+Nagel: Global #1 ocean freight forwarder with significant investment in digital tools (e.g., KN FreightNet, myKN). Comparable as a large incumbent forwarder that Shippio must displace or partner with, and a likely acquirer of Japanese trade-tech assets.
• Nippon Express: Japan's largest logistics company and global forwarder. A natural incumbent competitor to Shippio in Japan, with the scale to replicate digital forwarding capabilities and customer relationships Shippio is targeting.
• Yusen Logistics: Major Japanese-headquartered global logistics and forwarding company. Comparable as an established Japanese forwarder with the resources to digitize its trade operations — a direct competitive threat to Shippio in the Japan market.
• Blue Yonder: Global supply chain platform (formerly JDA Software) providing end-to-end planning, execution, and visibility. Comparable as a broad incumbent whose supply chain execution capabilities overlap with Shippio's longer-term platform ambitions, particularly Shippio Insight.

Regional players

• Kintetsu World Express: Japan-based global air and ocean freight forwarder with strong Asia network. Comparable as a regional forwarder competing for the same Japanese enterprise shipper customers Shippio serves, with established forwarding licenses and operational scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/shippioinc
• Facebookfacebook.com/ShippioInc

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds7 records

Investors22 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shippio