Kimia Farma Apotek

What Kimia Farma Apotek does

Kimia Farma Apotek (legal name PT Kimia Farma Apotek) is Indonesia's largest state-owned pharmaceutical retail chain and the only state-owned pharmacy retailer in the country, operating more than 1,300 outlets across 200+ cities and regencies. Established in 2003 as the dedicated retail arm spun out of PT Kimia Farma Tbk (which itself traces heritage to 1817 and was nationalized in 1945), the company sells prescription drugs, over-the-counter medications, traditional medicines, medical equipment, vitamins, supplements, baby and child products, and personal care and beauty items. The company serves individual healthcare consumers directly through both physical storefronts (including 24-hour outlets and mall locations) and the Kimia Farma Mobile application, which enables online ordering, prescription uploads, pharmacist chat consultations, telemedicine, and home delivery.

The underlying technology stack consists of an enterprise resource planning (ERP) system for inventory, order management, and customer service across the network, integrated with the Kimia Farma Mobile consumer app (available on Google Play and App Store). Kimia Farma Apotek does not appear to operate proprietary AI/ML models; the digital layer is primarily transactional and service-oriented rather than intelligence-driven. The product portfolio has been extended beyond core pharmacy retail into adjacent verticals, including the Weight Care program, a medical obesity treatment program in partnership with Novo Nordisk, and clinical and medical laboratory services operated through its wholly-owned subsidiary Kimia Farma Diagnostika (acquired in 2008).

The business model is direct-to-consumer retail, supplemented by B2B2C flows through the government's BPJS Kesehatan national insurance program (where 280 affiliated clinics act as primary care providers) and channel partnerships with various private insurance providers. Revenue is generated from one-time product sales across the physical and digital channels, with pricing not publicly disclosed. The company employs more than 2,000 pharmacists and staff, is headquartered in Jakarta Pusat, and is controlled by PT Kimia Farma Tbk / Bio Farma Group, with a 40% stake held by Indonesia Investment Authority (INA) and China's Silk Road Fund following a $120 million investment in November 2022 that valued the company at approximately $300 million post-money. In December 2025, the company announced a financial restructuring to strengthen its business foundation, accompanied by Board of Directors composition changes in early 2026.

Name

Kimia Farma Apotek

Legal name

PT Kimia Farma Apotek

Website

https://kimiafarmaapotek.co.id

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Kimia Farma Apotek is Indonesia's largest state-owned pharmaceutical retail chain, operating 1,300+ pharmacy outlets across 200+ cities and serving individual healthcare consumers with prescription and OTC drugs, supplements, and clinical lab services via its Kimia Farma Mobile app.

Ownership category

akta.pro rank

Product category

Retail Pharmacy

NAICS

Pharmacies and Drug Retailers (45611), Drugs and Druggists' Sundries Merchant Wholesalers (424210)

SIC

Retail-Drug Stores And Proprietary Stores (5912), Wholesale-Drugs, Proprietaries & Druggists' Sundries (5122)

akta.pro primary industry

Retail & Community Pharmacies (Chain/Independent) (HLAFALAA)

akta.pro secondary industries

Health & Pharmacy Omnichannel (CRAFAEAK), Pharmacy Network Contracting & Management (HLAEAKAB), Pharmacy & Health Essentials Delivery (CRAFAFAI)

Keywords

• Retail pharmacy services
• Pharmaceutical retail
• Prescription medications
• Clinical laboratory services
• Healthcare products

Headquarters

HQ city

Jakarta Pusat

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Pharmaceutical Retail Sales: Sale of prescription drugs, OTC medications, traditional medicines, medical equipment, diet and nutrition products, vitamins, minerals, supplements, baby and child products, personal care and beauty products through pharmacy network

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

PT Kimia Farma Apotek operates the largest state-owned pharmaceutical retail network in Indonesia, with over 1,300 pharmacy outlets across 200 cities and regencies selling prescription drugs, OTC medications, traditional medicines, medical equipment, vitamins, supplements, baby and personal care products. It complements the physical network with the Kimia Farma Mobile application for online ordering, prescription uploads, and home delivery, and operates an integrated healthcare ecosystem spanning 500+ clinics and 70+ clinical laboratories through subsidiary Kimia Farma Diagnostika.

Product overview

Kimia Farma Apotek operates as an integrated healthcare platform offering the largest pharmacy network in Indonesia with over 1,300 outlets. The core digital product is Kimia Farma Mobile, a mobile application enabling online pharmacy purchases, prescription uploads, and medical service bookings. The ecosystem includes specialized health programs (Weight Care, Obesity Medical Program with Novo Nordisk), clinical laboratory services through subsidiary Kimia Farma Diagnostika, and a comprehensive range of pharmaceutical and healthcare products including prescription drugs, OTC medications, traditional medicines, medical equipment, vitamins, supplements, and personal care items.

Differentiator

Problem solved

Functional benefit

Brands

• Kimia Farma Mobile: Mobile application for accessing pharmaceutical, healthcare, and beauty products with prescription upload, medicine delivery, and booking services
• Weight Care by Kimia Farma Apotek
• Kimia Farma Diagnostika

Products and services

• Kimia Farma Mobile Mobile application enabling customers to purchase OTC and prescription drugs online, upload prescriptions for processing, book medical services including Covid-19 testing at clinics and laboratories, consult with pharmacists via chat, and access telemedicine services. Available on Google Play and Apple App Store.
• Weight Care by Kimia Farma Apotek Weight management program designed to help customers lose weight through integrated health solutions, addressing both physical appearance and overall health improvement.
• Obesity Medical Program with Novo Nordisk Medical obesity treatment program offered in partnership with Novo Nordisk to help customers achieve ideal body weight and healthier living.
• Kimia Farma Diagnostika Clinical and medical laboratory services subsidiary providing medical diagnostic support across a network of 70+ clinical laboratories with KALK accreditation and ISO certifications (9001, 14001, 18001, 15189).

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• PT Bio FarmacoreStrategic or Co-development Partner · 12 November 2022State-owned pharmaceutical holding company that signed partnership agreement with Silk Road Fund and Indonesia Investment Authority to expand Indonesia's pharmaceutical industry and improve health services, supporting Kimia Farma and KFA's expansion
• Novo NordiskminorStrategic or Co-development PartnerGlobal pharmaceutical company partnering with Kimia Farma to provide medical obesity program for healthier living
• BPJS KesehatancoreChannel Partner/ Reseller/ DistributorNational health insurance program where 280 Kimia Farma clinics serve as primary care providers, providing easy access to healthcare services for insured patients
• Various Insurance ProvidersminorChannel Partner/ Reseller/ DistributorPartnership with various insurance companies to provide healthcare services coverage at Kimia Farma clinics and pharmacies

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Phoenix Group: Leading European pharmaceutical wholesale and retail pharmacy operator (Phoenix Group). Comparable integrated pharmaceutical distribution and retail pharmacy model serving insured and consumer patients across multiple European markets.
• Mitra Keluarga Karyasehat: Listed Indonesian hospital and clinic operator with primary care and inpatient services. Comparable as an integrated Indonesian healthcare provider with similar exposure to BPJS Kesehatan patient flows and prescription-adjacent services.
• CVS Health: Largest U.S. pharmacy retailer and PBM operator. Comparable business model combining large-scale retail pharmacy, clinic (MinuteClinic), and integrated digital services serving insured consumers.
• Walgreens Boots Alliance: Major U.S./European pharmacy and health retail group. Comparable scale retail pharmacy footprint, integrated omnichannel strategy, and partnerships with insurers and pharmaceutical manufacturers.
• Siloam International Hospitals: Largest private hospital network in Indonesia, operating integrated inpatient, outpatient, and diagnostic services. Comparable as a national-scale Indonesian healthcare provider with diversified revenue across hospital, clinic, and pharmacy-adjacent services.

Direct peers

• Apotek K-24: Indonesia's largest private pharmacy chain with 24-hour outlets nationwide. Directly competes with Kimia Farma Apotek on the same retail pharmacy format, urban footprint, and consumer base, but as a private-sector operator with faster expansion cycles.
• Century Pharma: Indonesian retail pharmacy chain operating in a similar format to KFA, serving urban consumers with prescription and OTC drugs. Comparable in product mix, customer segments, and physical retail focus within the Indonesian market.

Emerging players

• Halodoc: Indonesian digital health platform offering online consultations, medicine delivery, and lab booking. Directly comparable to Kimia Farma Mobile in the digital pharmacy and tele-pharmacy category within the same Indonesian consumer base.

Regional players

• Guardian Indonesia: Part of Hong Kong-based Dairy Farm Group, Guardian operates a Southeast Asian health-and-personal-care retail chain. Comparable on store format and merchandise breadth (OTC, personal care, vitamins) in the Indonesian market.
• Watsons Indonesia: AS Watson Group's health, beauty, and pharmacy retail banner operating across Southeast Asia, including Indonesia. Comparable on consumer health and OTC product mix and omnichannel retail format.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/KFMobile_id
• Facebookweb.facebook.com/Kimia-Farma-Mobile-105162238293176
• Instagraminstagram.com/kimiafarmaapotek_id
• TikToktiktok.com/@kimiafarmamobile.id
• LinkedInlinkedin.com/company/pt--kimia-farma-apotek

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kimia Farma Apotek