Way Finders

What Way Finders does

Way Finders is a nonprofit organization headquartered in Springfield, Massachusetts, founded in 1972 and operating with 101–250 employees. The firmographic data characterizes the entity as a "nonprofit developer," and the capital structure — anchored by a $23 million facility from Massachusetts Housing Investment Corporation in October 2019, $2 million in federal funding in June 2020, and a $30,000 M&T Charitable Foundation grant in March 2024 — is consistent with a regional Community Development Corporation (CDC) engaged in affordable housing development, ownership, and related resident services across Western Massachusetts. As a long-tenured nonprofit, the organization depends on a hybrid revenue model combining LIHTC equity syndication proceeds, federal and state development subsidies, project-level rental income from owned affordable units, bank/philanthropic grants, and service-program contracts rather than commercial pricing. The leadership team — Keith Fairey as President and CEO, Laureen Borgatti as COO, and Derek Morris as CFO — reflects a standard nonprofit executive structure emphasizing operational execution, finance/compliance, and mission delivery.

No proprietary technology, software products, or AI/ML capabilities are described in the available source material, and the corporate website currently returns only a loader/verification page with no extractable product or platform content. Strategic positioning is therefore best characterized as mission-driven real estate development and human services delivery rather than technology-enabled operations. Customer and beneficiary segments are not disclosed in the data, but given the funding profile (Massachusetts housing finance authority, U.S. government, regional bank philanthropy) the served population is most plausibly low- and moderate-income households and individuals facing housing instability in Western Massachusetts.

Name

Way Finders

Website

https://wayfinders.org

Company type

Private

Founded year

1972

Headcount range

101–250 employees

Short description

Way Finders is a Springfield, Massachusetts-based nonprofit affordable housing developer and community services organization founded in 1972, serving low- and moderate-income households across Western Massachusetts with subsidized housing development and resident support programs.

Ownership category

akta.pro rank

Product category

Affordable Housing Services

NAICS

Other Community Housing Services (624229), Offices of Real Estate Agents and Brokers (5312)

SIC

Services-Social Services (8300), Real Estate (6500)

akta.pro primary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

akta.pro secondary industry

Affordable Housing & First-Time Buyer Brokerage (BPAJAAAD)

Keywords

• Affordable housing development
• Community development
• Housing assistance services
• Homeless services
• Nonprofit housing

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Core offering

Way Finders is a nonprofit developer that develops and manages affordable housing while providing supportive services to individuals and families in need. The organization combines real estate development with resident services such as housing assistance and programs for those experiencing housing instability. Its work is sustained through grants, government funding, and charitable contributions rather than commercial sales.

Differentiator

Problem solved

Functional benefit

Products and services

• Affordable Housing Development Development and management of affordable housing units for low-income individuals and families, financed through grants, government funding, and housing finance institutions.
• Housing Assistance and Supportive Services Programs that connect individuals and families experiencing housing instability with housing resources, case management, and supportive services to promote housing stability.

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves3 records

Expansion highlights3 records

Direct peers

• The Community Builders: Large nonprofit affordable housing developer and property manager operating across multiple U.S. states. Highly comparable to Way Finders in nonprofit structure, mixed-income development focus, and integration of resident services.
• Preservation of Affordable Housing (POAH): Nonprofit organization focused on preserving and operating affordable rental housing across the U.S. Comparable to Way Finders in mission-driven development, multi-state portfolio management, and reliance on institutional housing capital.
• Beacon Communities: Nonprofit affordable housing developer with deep New England presence and integrated property management. Closely aligned with Way Finders on geography (Massachusetts), nonprofit model, and mixed-income development approach.
• Homeowner Options for Massachusetts Everyone (HOME, Inc.): Massachusetts-based nonprofit focused on homeownership and affordable housing development. Comparable to Way Finders as a regional nonprofit developer with similar community-based service offerings.

Broad incumbents

• WinnCompanies: Large multifamily housing developer and manager with significant affordable housing exposure, including workforce and market-rate units. Comparable to Way Finders as a regional housing operator, though broader in scope and for-profit.
• Habitat for Humanity International: Largest nonprofit affordable housing organization globally, developing for-sale and rental housing for low-income households. Comparable to Way Finders in nonprofit developer structure and affordable housing mission, though vastly larger scale.
• NeighborWorks America: National network of nonprofit affordable housing and community development organizations. Comparable as an umbrella peer to Way Finders' nonprofit developer profile and mission-aligned local affiliates across the U.S.

Others

• Massachusetts Housing Partnership: Public nonprofit that provides financing and technical assistance for affordable housing in Massachusetts. Directly relevant as a likely capital partner and ecosystem counterpart to Way Finders' Massachusetts-based operations.
• Massachusetts Housing Investment Corporation: State-chartered community development financial institution (CDFI) providing equity capital for affordable housing in Massachusetts. Already a major documented funder of Way Finders and a key ecosystem intermediary.

Regional players

• BHN (Berkshire Housing Development Corp): Western Massachusetts-based nonprofit housing developer and provider of supportive services. Comparable to Way Finders in regional geography (Western MA) and nonprofit affordable housing focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/wayfindersma

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds4 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Way Finders