Allo-Media
Allo-Media (uh!ive) is a Paris-based voice AI company providing real-time and batch phone-call transcription, NER-based redaction, and conversational analytics via proprietary ASR/NLU models, serving large European enterprises in energy, telecom, luxury, and insurance through API and CCaaS integrations.
- Company typePrivate
- Founded2018
- HeadquartersParis, France
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Allo-Media does
Allo-Media, operating commercially as uh!ive, is a Paris-based French technology company that builds a real-time conversational voice AI platform for transcribing, redacting, and analyzing phone calls. Its proprietary technology stack combines sub-250ms streaming speech-to-text, named entity recognition across 25 entity types, emotion/intent/compliance detection, and customizable language models via its LM Factory module, supporting 6 languages and processing 100M+ calls and 179M live requests in 2025. The platform exposes both real-time (MRCP, WebSocket, SIPREC) and batch (SFTP, CCaaS integration) processing modes and integrates natively with Genesys, Nice/InContact, and Axialys as well as CRM, marketing analytics, and speech analytics platforms.
The company monetizes through usage-based per-second API billing plus enterprise subscriptions, and claims a 5-10x cost advantage versus competitors owing to CPU-only inference. Go-to-market combines an API-first developer motion (Python and JavaScript SDKs, public documentation portal) with direct enterprise sales targeting large organizations in energy (TotalEnergies, EDF, ENGIE), telecommunications (Orange Business, Bouygues Telecom), luxury/retail (LVMH), insurance (Covéa), and real estate (Orpi). Distribution is reinforced by CCaaS channel partnerships and integrations with platforms such as CallMiner, Piano Analytics, Google Analytics, and Weborama.
Allo-Media has accumulated approximately $12.3M in disclosed venture funding since 2014, with the most recent round of $9.1M led by Red River West and Serena in November 2017. The company has been a licensed telecom operator since 2018, holds US patents for its real-time speech processing technology, and operates its sovereign cloud on OVH across three French data centers with full GDPR and AI Act compliance as a core differentiator. Headcount is reported at 11-50 employees.
Allo-Media firmographics
Firmographics- Name
- Allo-Media
- Legal name
- Groupe Allo-Media
- Website
- https://allo-media.net
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Allo-Media (uh!ive) is a Paris-based voice AI company providing real-time and batch phone-call transcription, NER-based redaction, and conversational analytics via proprietary ASR/NLU models, serving large European enterprises in energy, telecom, luxury, and insurance through API and CCaaS integrations.
- Ownership category
- akta.pro rank
Allo-Media industry classification
Industry- Product category
- Conversational Voice AI / Speech Analytics
- NAICS
- Other Sound Recording Industries (512290)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Audio & Speech Analytics (call analytics, QA, insights) (HDAAAFAH)
Keywords
Where Allo-Media is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Allo-Media business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- API Usage-based Billing: Usage-based pricing model billed by the second of call processing. Customers pay based on actual consumption of transcription, NER, and analytics services. No GPU requirements or surprise bills.
- Enterprise Subscription: Likely includes dedicated support, custom model development, and volume discounts for large enterprises processing high call volumes.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Usage-based pricing with per-second billing |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
Allo-Media product offering
Product offeringCore offering
Allo-Media provides a conversational voice AI platform (marketed as uh!ive) that transcribes, analyzes, and activates phone call audio in real time with sub-250ms latency. The platform offers live and batch processing modes, named entity recognition with redaction, emotion/intent/compliance analytics, and APIs and SDKs for integrating transcription into CCaaS, CRM, and BPO environments, with data hosted on sovereign French cloud infrastructure.
Product overview
uh!ive is a Conversational Voice AI Platform offering real-time voice intelligence with two processing modes: Real-Time (live call processing during conversations) and Batch (deferred analysis of recordings). The platform includes multiple API products (Stream API for human-to-human and human-to-bot interactions, Activate API, JUpload), developer SDKs (Python, JavaScript), and modules like LM Factory for custom language models, Scribr for speech analytics search, Hermes for call tracking, and Bot Orchestrator for chatbot integration. Named solutions include PRX for customer experience measurement and Vocal Cookie for lead generation.
Differentiator
Problem solved
Functional benefit
Brands
- uh!ive: Conversational Voice AI Platform providing real-time speech-to-text, analytics, and voice intelligence solutions.
- PRX™
- Vocal Cookie™
- Scribr
- LM Factory
Products and services
- uh!ive Conversational Voice AI Platform Real-time voice AI platform for enterprise contact centers that transcribes, analyzes, and activates phone call data with sub-250ms latency. Includes real-time and batch processing modes, NER-based redaction, emotion/intent/compliance detection, and integrations with CCaaS, CRM, and BPO stacks. Hosted on sovereign OVH cloud in France.
- Stream API (Human-to-Human) WebSocket-based API for streaming audio of human-to-human phone calls and receiving continuous enriched transcription with sub-250ms latency, entity events, and speaker events. Available with Python and JavaScript SDKs for enterprise developers.
- Stream API (Human-to-Bot / Voicebots) Real-time streaming API for voicebot and IVR interactions, accessible via MRCP and WebSocket. Provides ASR, NLU, and grammar-based interpretation for dates, addresses, phone numbers, spelling, and more.
- Activate API REST API for retrieving transcribed and qualified call data with support for pagination, ordering, filters, and field exclusion. Enables downstream activation of voice data into BI and analytics systems.
- Scribr
Quantifiable outcome
- -25% acquisition cost
- +3 more outcomes
Companies that use Allo-Media
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles3 records
Allo-Media technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability6 records
Feature8 records
Allo-Media partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- GenesyscoreNative integration between Genesys cloud API and Allo-Media's batch transcription product. Automatically fetches available call records from Genesys and processes them within the platform.
- Nice (InContact)coreNative integration using Nice InContact APIs to automatically fetch call records and process them within Allo-Media's batch transcription product.
- AxialyscoreIntegration via Axialys API to automatically fetch call records and process them within Allo-Media's batch transcription product.
- OVHcoreOVH sovereign cloud hosting with data located across 3 data centers in France. No data transfer outside EU.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
Allo-Media competitors and assessment
Company assessmentDirect peers
- CallMiner: CallMiner is a leading speech analytics platform for contact centers, offering post-call transcription, sentiment analysis, and quality monitoring — directly overlapping with Allo-Media's batch transcription and analytics offering.
- Observe.AI: Observe.AI provides real-time speech analytics and agent coaching for enterprise contact centers, competing head-to-head with Allo-Media's real-time transcription, sentiment, and compliance detection capabilities.
Broad incumbents
- Verint: Verint is an established contact-center analytics incumbent offering speech analytics, workforce engagement, and quality monitoring at enterprise scale — a broader portfolio competing in the same speech analytics category.
- NICE (Nexidia): NICE's Nexidia Analytics is an enterprise speech analytics solution embedded in the NICE CXone CCaaS suite — Allo-Media integrates into Nice InContact but also competes against its native analytics.
- Genesys: Genesys is a leading CCaaS platform with its own native speech analytics and transcription capabilities; Allo-Media is an integrated partner but Genesys's bundled AI is a competitive alternative for the same enterprise accounts.
- Amazon (AWS Transcribe / Contact Center Intelligence): AWS Transcribe and Amazon Connect Contact Center Intelligence offer transcription, analytics, and compliance features at hyperscaler scale — a key competitive threat on price and bundled capabilities.
Emerging players
- AssemblyAI: AssemblyAI is a developer-focused speech-to-text and audio intelligence API provider; comparable on the ASR/transcription layer to Allo-Media's Stream API, though focused more broadly on any audio rather than phone-call-specific workflows.
- Deepgram: Deepgram provides real-time and batch speech-to-text APIs with custom model training (similar in spirit to Allo-Media's LM Factory) — competing for the same developer and enterprise speech workloads.
- Cresta: Cresta offers real-time agent assistance and conversational intelligence for contact centers, overlapping directly with Allo-Media's live call processing, intent detection, and objection detection features.
Regional players
- Speechmatics: Speechmatics is a UK-based ASR provider with strong multilingual support and self-hosted deployment options — comparable to Allo-Media's sovereign hosting positioning for European enterprise buyers.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Allo-Media social profiles
Digital presenceAllo-Media compliance and trust
Trust signalCompliance3 records
Allo-Media financial estimates
Financial estimateRevenue estimate
Valuation estimate
Allo-Media leadership team
Management profileNumber of profiles
Profiles6 records
Allo-Media funding detail
Funding detailFunding overview
Funding rounds5 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Allo-Media M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Allo-Media
What does Allo-Media do?
Allo-Media provides a conversational voice AI platform (marketed as uh!ive) that transcribes, analyzes, and activates phone call audio in real time with sub-250ms latency. The platform offers live and batch processing modes, named entity recognition with redaction, emotion/intent/compliance analytics, and APIs and SDKs for integrating transcription into CCaaS, CRM, and BPO environments, with data hosted on sovereign French cloud infrastructure.
Is Allo-Media a public or private company?
Allo-Media is a private company. It is classified as venture growth investor backed and is currently operating.
When was Allo-Media founded?
Allo-Media was founded in 2018. It employs 11 to 50 people.
Where is Allo-Media based?
Allo-Media is headquartered in Paris, France, in the Europe region.
How does Allo-Media make money?
Two revenue lines are on record. API Usage-based Billing is the primary driver. The others are enterprise Subscription.
Who are Allo-Media's main competitors?
Direct peers on record are CallMiner and Observe.AI. Broad incumbents are Verint, NICE (Nexidia), Genesys and Amazon (AWS Transcribe / Contact Center Intelligence). Emerging players are AssemblyAI, Deepgram and Cresta. Speechmatics is listed as a regional player.
Does Allo-Media have an API?
Yes. Allo-Media offers multiple APIs: Stream API for human-to-human real-time transcription (WebSocket-based), Stream API for voicebots (MRCP and WebSocket protocols), Activate API for retrieving transcribed and qualified data, Bot Orchestrator for chatbot telephony integration, Hermes for phone call tracking, JUpload for SFTP audio uploads, and Scribr for speech analytics search. The Stream APIs support continuous streaming transcription with <250ms latency, entity recognition, emotion/intent/compliance detection, and custom models. Authentication for WebSocket APIs uses client_id/client_secret via OpenID Connect. Bandwidth limit of 20kB/second/WebSocket connection for H2H API. Developer documentation is at docs.allo-media.net.
What industry is Allo-Media in?
Allo-Media's product category is Conversational Voice AI / Speech Analytics. Its primary akta.pro industry code is HDAAAFAH, Audio & Speech Analytics (call analytics, QA, insights). Its NAICS code is 512290 and its SIC code is 7370.