AIK Banka

What AIK Banka does

AIK Banka is a Serbian commercial bank headquartered in Belgrade that offers retail and corporate banking products including current accounts, cash loans, credit and debit cards, payment services, and leasing. The bank's consumer product line is organized around three account tiers — Aik Start (entry-level), Aik Advance (mid-tier with Non-stop Savings and Advance Pay), and Aik Supreme (premium with zero maintenance fees and mid-market euro exchange rates) — all accessible through the Aik mBanking mobile application and a 100% digital account opening process that completes in approximately 15 minutes. Cash loans of up to RSD 200,000 feature fixed rates, fixed monthly installments, and one-hour approval decisions, with the bank retrieving required documentation on behalf of the customer.

The bank's revenue model is a conventional commercial banking mix: net interest income from retail and corporate lending, account maintenance fees across the three subscription tiers, transaction fees on card payments, and leasing income through AIK Leasing (formerly NDM Leasing). Distribution combines a physical network of more than 110 branches in 56 cities and over 500 ATMs with digital channels including the mBanking app and online account opening. Customer segments span SMEs, corporations, entrepreneurs, and individual consumers.

AIK Banka has pursued an aggressive consolidation strategy, acquiring NDM Leasing in March 2024, Hipotekarna Banka in December 2024, and completing the EUR 280 million Eurobank Direktna merger in March 2025 — moves that made it the second largest bank in Serbia with 13% market share and over EUR 4 billion in deposits. A January 2025 EUR 40 million debt facility from the Green for Growth Fund established a renewable energy lending vertical. The bank operates exclusively within Serbia, with no disclosed international expansion, and has no documented AI/ML capability, patents, or third-party technology partnerships beyond its digital banking platform and green finance relationships.

Name

AIK Banka

Legal name

AIK Banka

Website

https://aikbanka.rs

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

501–1,000 employees

Short description

AIK Banka is a Serbian commercial bank offering retail accounts, cash loans, credit and debit cards, mobile banking, and leasing services to SMEs, corporations, entrepreneurs, and individuals across 110+ branches in 56 cities.

Ownership category

akta.pro rank

Headquarters

HQ city

Belgrade

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Interest Income: Traditional banking revenue from interest charged on loans and credit products including cash loans, mortgage loans, and business financing to SMEs and corporations.
2. Account Maintenance Fees: Monthly account maintenance fees for various account tiers (Supreme, Advance, Start), though promotional pricing offers 0 RSD for online account opening.
3. Payment Card Services: Revenue from credit and debit card transactions, contactless payments, and associated card services.
4. Leasing Services: Leasing operations through AIK Leasing (formerly NDM Leasing) offering financing options for vehicles and equipment to SMEs, corporations, entrepreneurs, and individuals.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

AIK Banka is a Serbian commercial bank providing retail and corporate banking services, including three tiered retail accounts (Aik Start, Aik Advance, Aik Supreme), consumer cash loans up to 200,000 RSD with fixed rates, credit and contactless debit cards, the mBanking mobile application, and AIK Leasing for SME, corporate, and individual financing. Distribution combines 110+ physical branches across 56 cities, a 500+ ATM network, and digital self-serve channels.

Product overview

AIK Banka is a Serbian commercial bank offering a unified retail banking platform with multiple named account tiers and digital services. Its core consumer offering consists of three account products — Aik Start (entry-level), Aik Advance (mid-tier with Non-stop Savings and Advance Pay), and Aik Supreme (premium with zero fees and preferential exchange rates) — all accessible via the Aik mBanking mobile app. The bank also provides Aik Cash Loans (up to RSD 200,000 with fixed rates and one-hour approval), Aik Credit Cards, and Aik Debit Cards (contactless DinaCards). Complementing its retail lineup, the bank operates Aik Leasing (rebranded from acquired NDM Leasing in 2024) for SME and corporate financing. The bank serves customers across more than 110 branches in 56 cities, supported by over 500 ATMs.

Differentiator

Problem solved

Functional benefit

Products and services

• Aik Supreme Premium retail account offering zero maintenance fees, mBanking transactions without charges, mid-market euro exchange rates, and exclusive services including Advance Pay and Non-stop Savings.
• Aik Advance Mid-tier retail account featuring unique services including Advance Pay and Non-stop Savings, designed for enhanced banking comfort via mobile and digital channels.
• Aik Start Entry-level retail account providing simple and secure access to essential banking services through electronic and mobile banking channels.
• Aik mBanking Mobile banking application enabling customers to manage their finances quickly and securely, including transaction monitoring, payments, and account management on the go.
• Aik Cash Loans Cash loan product offering up to RSD 200,000 with fixed interest rates, fixed monthly installments, no documentation required beyond ID confirmation, and approval decisions delivered within one hour.
• Aik Credit Cards Credit card offerings providing flexible financing options for retail customers, with associated digital management via the AikBank platform.
• Aik Debit Cards Debit card products linked to retail accounts, enabling card payments and ATM withdrawals, with contactless functionality on all DinaCards as of June 2024.
• AIK Leasing Leasing subsidiary operating under AIK Banka following the acquisition and rebrand of NDM Leasing, providing financing options and services for SMEs, corporations, entrepreneurs, and individuals.

Quantifiable outcome

• 13% market share in Serbian banking sector following Eurobank Direktna merger
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• NDM LeasingcoreStrategic or Co-development Partner · 7 March 2024AIK Banka acquired NDM Leasing and rebranded it as AIK Leasing to expand operations and strengthen its position in the Serbian banking sector. The acquisition aims to offer clients improved financing options and services for SMEs, corporations, entrepreneurs, and individuals.
• Eurobank DirektnacoreStrategic or Co-development Partner · 3 March 2023AIK Banka signed agreement to acquire Eurobank Direktna, the Serbian subsidiary of Greece's Eurobank, for EUR 280 million. The deal makes AIK Banka the second largest bank in Serbia with 13% market share and over EUR 4 billion in deposits.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Banca Intesa (Serbia): Serbian subsidiary of Intesa Sanpaolo and one of the largest banks in Serbia, competing directly with AIK Banka for retail deposits, SME lending, and corporate banking. Highly comparable in product mix (accounts, cards, loans) and multi-channel distribution.
• OTP Banka Srbija: Serbian subsidiary of Hungary's OTP Group, an active consolidator in the region. Comparable to AIK in retail/SME banking and has pursued similar M&A-led growth, making it a direct strategic peer.
• UniCredit Bank Serbia: Serbian subsidiary of UniCredit Group, a top-tier Serbian bank with broad retail and corporate coverage. Direct competitor to AIK across deposit gathering, lending, and digital banking; both operate large branch and ATM networks in Serbia.
• NLB Banka (Serbia): Serbian subsidiary of NLB Group (Slovenia), a regional banking group. Comparable in size and product offering to AIK, competing for retail and SME customers within Serbia.
• Erste Bank Serbia: Serbian subsidiary of Erste Group, providing universal banking products. Directly competes with AIK on retail deposits, mortgage lending, and corporate services in Serbia.
• Raiffeisen Bank Serbia: Serbian arm of Raiffeisen Bank International, a major universal bank in Serbia. Overlaps directly with AIK on retail accounts, consumer lending, and SME/corporate banking, with similar digital-plus-branch distribution.
• Komercijalna Banka: One of Serbia's largest domestically-rooted banks, with strong corporate and SME presence. Competes head-to-head with AIK on deposits, business lending, and transaction banking in Serbia.

Emerging players

• ProCredit Bank Serbia: Development-oriented Serbian bank with a strong SME and green-finance franchise. Comparable to AIK on SME lending and partially on the green-lending corridor AIK is building via the GGF facility.

Regional players

• Addiko Bank: Regional CEE banking group with consumer and SME lending focus across the Western Balkans. Comparable to AIK in product mix (unsecured lending, deposits) but historically lighter on corporate banking.

Broad incumbents

• Eurobank (Greece): Greek banking group whose former Serbian subsidiary (Eurobank Direktna) was acquired by AIK Banka for EUR 280M. While no longer a direct Serbian competitor, it remains a relevant reference point for valuation and a potential counterparty in further regional M&A.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AIK Banka