Crosscall
Crosscall is a French manufacturer of rugged, waterproof smartphones, tablets, and accessories serving first responders, defense, industrial professionals, and outdoor consumers. It distributes through its DTC website, enterprise channels, and operators like AT&T FirstNet in the U.S.
- Company typePrivate
- Founded2009
- HeadquartersParis, France
- Headcount101–250
- GTM typeB2B and B2C
- OfferingHardware or Manufacturing
What Crosscall does
Crosscall, founded in 2009 in Aix-en-Provence by Cyril Vidal, is a French privately-held manufacturer of rugged, waterproof smartphones, tablets, and accessories. The company's product portfolio spans two main lines — the CORE range (CORE-M6, CORE-P6, CORE-X5, CORE-Z5, CORE-S5, plus the CORE-T5 tablet) targeted at field professionals and critical-communications operators, and the STELLAR range (STELLAR-M6 and STELLAR-X5s, including Chamonix-Mont-Blanc co-branded editions) targeted at premium outdoor and demanding prosumer users. All devices are IP68/IP69K waterproof and MIL-STD-810H certified, with -20°C to +60°C operating ranges, glove- and wet-touch operation, and removable or high-capacity batteries delivering up to ~58 hours of Push-to-Talk use. A proprietary X-LINK magnetic charging/mounting ecosystem ties devices to a portfolio of accessories (X-POWER, X-COMM, X-CAR PRO, X-BIKE, X-CHEST Tactical, X-SCAN, X-DOCK, X-STICK, X-COMMAND, X-BLOCKER), and an in-house X-LAB test facility performs 300+ validation tests.
The company earns revenue primarily through hardware sales of rugged phones, tablets, and accessories, complemented by a refurbished device program and professional services delivered via channel partners. Distribution combines direct-to-consumer e-commerce on crosscall.com (with FLOA installment financing), enterprise B2B sales to governments, defense and industrial operators, and channel partnerships including AT&T/FirstNet (U.S.), Tech Mahindra (North America, oil & gas/manufacturing/telecom), Quality One Wireless (U.S. lifecycle support), and Radiocoms (U.K. public safety). Pricing is one-time/perpetual, ranging from €99.90 entry-level smartphones to €699.90 premium rugged flagships, with multi-year contracts on quote-based enterprise SKUs.
In FY2024, Crosscall generated €114 million in revenue on 4.5 million units sold, supported a user base of 350,000+ European public-safety MCX subscribers, and supplied 200,000 terminals to the French National Police and Gendarmerie, plus 21,500 devices to SNCF agents and 110,000 annual-intervention deployments to SDIS 95 emergency services. The company employs 176 people (March 2024), holds 100% French capital, and has been selected for the French Tech 120 program in three out of four years with EcoVadis top-1% recognition. International headquarters support include operations in Orlando (via Quality One Wireless) and Hong Kong (finance/admin).
Crosscall firmographics
Firmographics- Name
- Crosscall
- Legal name
- CROSSCALL SA
- Website
- https://crosscall.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Crosscall is a French manufacturer of rugged, waterproof smartphones, tablets, and accessories serving first responders, defense, industrial professionals, and outdoor consumers. It distributes through its DTC website, enterprise channels, and operators like AT&T FirstNet in the U.S.
- Ownership category
- akta.pro rank
Crosscall industry classification
Industry- Product category
- Rugged Mobile Devices
- NAICS
- Telephone Apparatus Manufacturing (33421), Telephone Apparatus Manufacturing (334210)
- SIC
- Computer Communications Equipment (3576), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Rugged & Specialized Smartphones/Feature Phones (Industrial, Outdoor, Secure) (CRACALAJ)
- akta.pro secondary industry
- Rugged Smartphones & Push-to-Talk Devices (HDACALAI)
Keywords
Where Crosscall is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices3 records
Markets served
Crosscall business model
Business model- GTM type
- B2B and B2C
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Hardware Sales - Smartphones and Tablets: Sale of rugged mobile phones and tablets designed for extreme conditions, sold directly to consumers via e-commerce and through enterprise channels to B2B customers including government and defense
- Accessories: Sale of proprietary and complementary accessories including X-POWER power banks, X-CABLE cables, X-CAR mounts, X-COMM remote microphones, X-SCAN scanners, and X-BLOCKER mounting systems
- Refurbished Devices: Sale of Crosscall Approved refurbished smartphones and tablets with 2-year warranty, tested and verified with 35 control points, reconditioned in France
- Professional Services: Device testing, certification, and deployment support services for enterprise customers through partnerships with Tech Mahindra and Quality One Wireless
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | STELLAR-M6 Chamonix - Premium outdoor smartphone |
| One time/ perpetual license | Pay-as-you-go | CORE-M6 - Professional rugged smartphone |
| One time/ perpetual license | Pay-as-you-go | STELLAR-X5s Chamonix - High-end outdoor smartphone |
| One time/ perpetual license | Pay-as-you-go | STELLAR-M6 - Standard outdoor smartphone |
| One time/ perpetual license | Pay-as-you-go | CORE-S5 - Entry rugged smartphone |
| One time/ perpetual license | Pay-as-you-go | CORE-Z5 - Professional rugged smartphone with programmable buttons |
| One time/ perpetual license | Pay-as-you-go | X-VIBES Bone Conduction Headphones |
| One time/ perpetual license | Pay-as-you-go | X-COMM Remote Microphone |
| One time/ perpetual license | Pay-as-you-go | X-Power Station Multi-device Charger |
| One time/ perpetual license | Pay-as-you-go | X-SCAN Professional Scanner |
| One time/ perpetual license | Multi-year contract | CORE-P6 Push-to-Talk Device |
Go-to-market motion3 records
Distribution channels7 records
Marketing channels8 records
Crosscall product offering
Product offeringCore offering
Crosscall designs, manufactures, and sells rugged waterproof and shock-resistant mobile phones, smartphones, and tablets built for extreme environments, together with a proprietary X-LINK magnetic accessory ecosystem. The company serves first responders, defense and public safety agencies, industrial professionals, and outdoor enthusiasts through both direct-to-consumer e-commerce and B2B enterprise channels, with mission-critical capabilities including Push-to-Talk over Cellular (PoC), FirstNet Trusted certification, and ATEX/450 MHz private network compatibility.
Product overview
Crosscall is a French manufacturer of rugged mobile phones, smartphones, tablets, and accessories designed for outdoor enthusiasts, professionals, and first responders. The product portfolio consists of two main smartphone lines: the CORE Range (CORE-M6, CORE-P6, CORE-X5, CORE-Z5, CORE-S5) for rugged professional use and the STELLAR Range (STELLAR-M6, STELLAR-X5s) for premium outdoor and demanding users, plus the CORE-T5 tablet. All devices are waterproof (IP68/IP69K), MIL-STD-810H certified, and backed by 5-year warranties. The ecosystem includes the proprietary X-LINK magnetic charging/mounting system and a comprehensive accessory portfolio including X-POWER battery packs, X-COMM remote speaker mic, X-CAR PRO vehicle mount, X-BIKE bike mount, X-CHEST Tactical chest mount, X-SCAN scanner, X-DOCKe docking station, X-STICK camera mount, X-BLOCKER reinforcement, X-GLASS screen protector, and X-VIBES bone conduction headphones. CORE-P6 represents the latest Push-to-Talk over Cellular (PoC) product certified FirstNet Trusted™ for U.S. critical communications, while STELLAR-X5s features AI-enhanced audio with Fraunhofer upHear technology and X-SPACE desktop replacement functionality.
Differentiator
Problem solved
Functional benefit
Products and services
- STELLAR-M6 Chamonix Premium outdoor smartphone with exclusive Chamonix-Mont-Blanc branding, featuring 5G, Wi-Fi 6/6E, IP68 waterproofing, Outdoor Mode extending battery life by up to 25%, biometric security, and the X-LINK magnetic charging ecosystem. Designed for outdoor enthusiasts wanting both durability and style.
- STELLAR-X5s Chamonix High-end outdoor smartphone with summit-level performance: 5G/5GSA, Wi-Fi 6/6E, Qualcomm QCM5430, 8GB DDR5 RAM, 256GB storage, 4,500 mAh battery (up to 54h36 battery life), 50MP camera with 4K stabilized video, Fraunhofer upHear AI noise reduction, X-SPACE desktop replacement mode, and X-BLOCKER mechanical reinforcement.
- STELLAR-M6 Durable outdoor smartphone in the Stellar range with customizable action buttons, SOS button, 5G, Wi-Fi 6/6E, X-LINK magnetic ecosystem, X-SPACE desktop mode, and biometric security. Targets demanding professional and premium consumer users who want both ruggedness and elegance.
- CORE-M6 Rugged professional smartphone with X-TREMESHIELD structure, total IP68/IP69K waterproofing, three programmable buttons (SOS, AI, PTT), and enhanced durability for demanding work environments. Aimed at field workers who require reliable mobile computing in industrial conditions.
- CORE-P6 Next-generation Push-to-Talk over Cellular (PoC) terminal certified FirstNet Trusted™ for first responders and critical communications. T-shaped radio-inspired design with large PTT button, rotary 16-position channel selector, 105 dB X-SOUND 360° speaker, three microphones with AI noise reduction, MIL-STD-810H and IP68 ratings, 4,000 mAh removable battery (58 hours of PTT use), and -20°C to +60°C operating range.
- CORE-Z5 Professional rugged smartphone with 44 hours of talk time, four programmable action buttons, ultra-precise GPS accurate to 3 meters, and MIL-STD-810H/IP68 durability. Targets enterprise and public-safety users who need long battery life and precise positioning.
- CORE-X5 Rugged smartphone in the CORE range designed for field users with long battery life and intuitive handling in extreme conditions.
- CORE-S5 Rugged phone with 100 dB speaker, IPX8 saltwater and dust resistance, and 12 hours of communication battery life. The entry-level CORE product targeted at professional users needing dependable handheld communications.
- CORE-T5 Rugged tablet in the CORE range designed for field professionals, with durability and connectivity features suited to demanding enterprise and industrial environments.
- X-POWER Magnetic external battery that attaches to Crosscall devices via the X-LINK magnetic system to add power reserves with fast on-the-move charging.
- X-POWER STATION Multi-device charging station that can recharge up to 10 smartphones simultaneously via X-LINK technology, designed for locker rooms, operational bases, or command centers.
- X-COMM Bluetooth and wired remote microphone speaker with two speech buttons, 120 dB speaker output, and ENC noise reduction, providing remote voice control in noisy environments.
- X-CAR PRO Vehicle mount for secure attachment and charging of Crosscall devices while driving.
- X-BIKE Bicycle mount for securing Crosscall smartphones during cycling activities, compatible with the X-LINK ecosystem.
- X-CHEST Tactical Chest mount system for action-camera-style attachment of Crosscall devices for hands-free field operations.
- X-DOCKe Docking station for charging and data transfer with portrait or landscape orientation compatibility for smartphones and tablets.
- X-SCAN Professional scanning accessory that transforms the smartphone camera into a scanner for inventory tracking, equipment checking, and field data capture.
- X-STICK Camera mount with 40m remote control range in open field for taking photos and videos remotely.
- X-COMMAND Remote control device with 60-day battery life, IP68 rating, -20°C to +60°C operating range, 2m drop resistance, and a 26g compact form factor of just over 5cm.
- X-BLOCKER Mechanical attachment system that strengthens the X-LINK magnetic connection, resisting up to 20kg of pull-out force for secure device attachment during demanding activities.
- X-GLASS Screen protector for Crosscall devices providing scratch and impact protection.
- X-CABLE USB-C charging and data transfer cable for Crosscall devices.
- X-VIBES Bone conduction technology headphones with optimized communication noise reduction, 14-hour battery life, 34g weight, and 2-year manufacturer warranty.
Quantifiable outcome
- Zero breakage or failures across 110,000 annual interventions for SDIS 95 emergency services
- +5 more outcomes
Companies that use Crosscall
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles3 records
Crosscall technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability6 records
Feature8 records
Crosscall partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- AT&TcoreDistribution partner for CORE-P6 and rugged devices through AT&T's professional and consumer distribution networks. CORE-P6 accessible to FirstNet users - the national network dedicated to emergency services, public safety forces, and professionals engaged in critical missions. Also compatible with AT&T Enhanced Push-to-Talk and FirstNet Rapid Response services.
- Quality One WirelesscoreLead operational partner for U.S. market launch of CORE-P6, handling device integration, certification, and lifecycle support. Founded in 1993, headquartered in Orlando with over 500 product launches completed and more than 200 employees. Critical role in integrating CORE-P6 into FirstNet ecosystem and AT&T distribution channels.
- RadiocomscoreAuthorized reseller and strategic partner for UK public safety and critical communications markets. Formalized at Critical Communications World (CCW) following launch of new mission-critical solutions range. Radiocoms supports deployment of Crosscall's Push-to-Talk over Cellular (PoC), ATEX-certified, and 450 MHz compatible products to UK stakeholders.
- Tech MahindracoreCollaboration to deliver AI-powered mobility solutions across North America, focusing on device testing, certification, joint AI/ML application development, and B2B enterprise sales. Tech Mahindra leverages its lab ecosystem and carrier relationships to accelerate Crosscall's US market entry, targeting oil & gas, manufacturing, and telecommunications sectors through partnership with Quality One Wireless.
- FLOAminorFinancing partner for installment payment solutions: 3x, 4x, 10x, and up to 60x installments for crosscall.com purchases. Provides Pay Later deferred payment option up to 30 days.
- Chamonix-Mont-BlancminorPartnership of excellence with Chamonix valley for STELLAR-X5s and STELLAR-M6 Chamonix-Mont-Blanc Edition products. Includes exclusive pre-loaded apps (Chamonix official app, Whympr outdoor app, Iphigénie cartography) and co-branded product design.
- WhymprminorOutdoor app partnership providing exclusive benefits for STELLAR-X5s users: free premium Whympr features including track recording and route creation, plus 3 months free access to Pack Outdoor.
- IphigénieminorCartography app partnership providing exclusive access to IGN and premium cartographic features for STELLAR-X5s Chamonix Edition users.
- Compagnie du Mont-BlancminorPartnership with Chamonix-Mont-Blanc ski lifts company for official Chamonix app bundled with STELLAR-X5s Chamonix Edition, providing real-time information on lifts, trails, and conditions.
Scale indicators10 records
Recent moves6 records
Expansion highlights8 records
Crosscall competitors and assessment
Company assessmentMarket position
Competitive moat6 records
Key highlights7 records
Customer concentration
Crosscall social profiles
Digital presenceCrosscall compliance and trust
Trust signalCompliance9 records
Crosscall financial estimates
Financial estimateRevenue estimate
Valuation estimate
Crosscall leadership team
Management profileNumber of profiles
Profiles4 records
Crosscall funding detail
Funding detailFunding overview
Funding rounds3 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Crosscall M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Crosscall
What does Crosscall do?
Crosscall designs, manufactures, and sells rugged waterproof and shock-resistant mobile phones, smartphones, and tablets built for extreme environments, together with a proprietary X-LINK magnetic accessory ecosystem. The company serves first responders, defense and public safety agencies, industrial professionals, and outdoor enthusiasts through both direct-to-consumer e-commerce and B2B enterprise channels, with mission-critical capabilities including Push-to-Talk over Cellular (PoC), FirstNet Trusted certification, and ATEX/450 MHz private network compatibility.
Is Crosscall a public or private company?
Crosscall is a private company. It is classified as venture growth investor backed and is currently operating.
When was Crosscall founded?
Crosscall was founded in 2009. It employs 101 to 250 people.
Where is Crosscall based?
Crosscall is headquartered in Paris, France, in the Europe region.
How does Crosscall make money?
Four revenue lines are on record. Hardware Sales - Smartphones and Tablets are the primary driver. The others are accessories, refurbished Devices and professional Services.
Does Crosscall have an API?
No public API is recorded for Crosscall.
What industry is Crosscall in?
Crosscall's product category is Rugged Mobile Devices. Its primary akta.pro industry code is CRACALAJ, Rugged & Specialized Smartphones/Feature Phones (Industrial, Outdoor, Secure), with a secondary code of HDACALAI, Rugged Smartphones & Push-to-Talk Devices. Its NAICS code is 33421 and its SIC code is 3576.