TeleDoc

What TeleDoc does

TeleDoc Holding GmbH is a Vienna-headquartered private telemedicine operator founded in 2018 that runs the myTeleDoc platform across six European countries (Austria, Bulgaria, Croatia, North Macedonia, Romania, Slovakia). The platform connects patients with general practitioners and specialist doctors through video consultations delivered via web (patient.myteledoc.app) and mobile applications (iOS, Android, Huawei AppGallery), and includes AES-256 encrypted health record management, digital prescription handling, an appointment scheduler, a Mood Tracker mental health diary, and a facial-scan-based Vital Checker for heart rate, breathing, stress, and HRV monitoring. Local doctor teams in each country address jurisdiction-specific telemedicine licensing and prescribing rules, with availability ranging from 6:00 AM to 10:00 PM or 24/7 depending on market.

TeleDoc operates a hybrid B2B/B2C revenue model. Consumer offerings include monthly subscriptions (Standard individual, Family covering 2 adults and up to 3 children, and a 14-day Travel plan), pay-per-consultation One Time Calls, and a specialist appointment booking service. Enterprise revenue comes through PartnerID activation codes sold to insurance carriers (Wiener Städtische, Donauversicherung), automobile clubs (OEAMTC), travel companies (Yacht-Pool, Lamie-direkt), banks, assistance providers (Global Assistance SK), and consulting firms (Accenture), which embed TeleDoc into policyholder and membership benefits at no incremental cost to end users. Named partners also include Wiener (Croatia), Gerroma, and Sozialbau. Pricing for B2B engagements is individually tailored and is not publicly disclosed.

TeleDoc has raised approximately $5.1M across two funding rounds (2019 and 2021) and acquired Pluz Care in 2023. In February 2026, TeleDoc's TeleDocs Clinic brand entered Australia via an EVE Health Group partnership to launch a men's health platform (Libbo for ED treatment), signalling the company's first expansion outside its Central/Eastern European footprint. The company is led by co-founders and co-Managing Directors Mag. Christian Brandstetter and Florian Brandstetter, is privately held, and operates at 11–50 employees with a reported 100,000+ annual patient interactions and a 90%+ treatment success rate.

Name

TeleDoc

Legal name

TeleDoc Holding GmbH

Website

https://myteledoc.app

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

myTeleDoc is a Vienna-based telemedicine platform operating across six European countries, providing video consultations with general practitioners and specialists via web and mobile apps to consumers, insurance carriers, banks, travel companies, automobile clubs, and employers.

Ownership category

akta.pro rank

Product category

Telemedicine Services

NAICS

Offices of Physicians (6211), Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Cross-Border Telemedicine, Second Opinion & Care Navigation Facilitators (THAKAIAM)

akta.pro secondary industry

Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD)

Keywords

• Telemedicine services
• Video doctor consultations
• Digital health platform
• Remote medical appointments
• Online healthcare platform

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Subscription - Teledoc Standard: Monthly subscription with one-year commitment period. Includes unlimited calls to general practitioners with no limit on consultation duration. Valid for one person.
2. Subscription - Teledoc Family: Monthly subscription with one-year commitment. Unlimited calls to general practitioners for the entire family (2 adults and up to 3 children).
3. Subscription - Teledoc Travel: 14-day subscription valid for one person from moment of purchase. Unlimited calls to general practitioners.
4. Per-Consultation - One Time Call: Single payment for one video consultation with a general practitioner.
5. Specialist Appointments: Booking of appointments with specialist doctors/clinics. Pricing individually determined by the specialist doctor/clinic.
6. Partner ID / B2B Partnership: Services provided to partners (insurance companies, banks, travel companies) who pay for predefined feature sets that are then offered free to their customers/policyholders.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

myTeleDoc is a telemedicine platform that connects patients with licensed general practitioners and specialist doctors through video consultations on web and mobile apps (iOS, Android, Huawei). The offering combines scheduled video appointments, digital prescriptions, encrypted health records, and vital sign monitoring, sold via monthly subscriptions (Standard, Family, Travel), single-consultation payments, specialist bookings, and enterprise PartnerID contracts with insurers, banks, travel firms, and employers.

Product overview

TeleDoc operates myTeleDoc as its primary digital healthcare platform—a telemedicine solution that connects patients with general practitioners and specialist doctors through video consultations. The platform offers tiered subscription products including TeleDoc Standard (individual monthly plan), TeleDoc Family (family coverage), TeleDoc Travel (14-day plan), TeleDoc One Time Call (single consultation), and TeleDoc International Specialists (specialist booking). Core features include Health Manager for medical records, Vital Checker for facial-based vital sign monitoring, Mood Tracker for mental health tracking, and digital prescription capabilities. The platform operates across 6 European countries (Austria, Bulgaria, Croatia, North Macedonia, Romania, Slovakia) through local doctor teams.

Differentiator

Problem solved

Functional benefit

Products and services

• TeleDoc Standard Monthly subscription plan with a one-year commitment that includes unlimited video calls of unlimited duration with general practitioners, valid for one person. Sold directly to consumers via web and mobile apps.
• TeleDoc Family Monthly subscription plan with a one-year commitment covering unlimited general practitioner video calls for up to 2 adults and 3 children per family. Sold directly to consumers.
• TeleDoc Travel 14-day subscription valid for one person from the moment of purchase, providing unlimited general practitioner video consultations. Designed for travelers and short-term coverage needs.
• TeleDoc One Time Call Single-pay video consultation with a general practitioner for an online appointment. Sold directly to consumers via web and mobile apps for one-off medical advice needs.
• TeleDoc International Specialists Service for booking appointments with specialist doctors for second medical opinions and specialized medical guidance, with pricing set individually by the specialist doctor or clinic.
• PartnerID B2B Partnership Program Enterprise offering that provides activation codes unlocking predefined TeleDoc feature bundles for partner companies' customers, policyholders, or employees. Paid for by partner organizations such as insurers, banks, travel companies, and employers.
• TeleDocs Clinic (Libbo men's health platform with EVE Health Group) Integrated digital men's health platform delivered through the TeleDocs Clinic, providing clinical assessment, education, and prescription fulfilment for Libbo ED treatment on the Australian market.

Quantifiable outcome

• Treatment success rate exceeding 90% with only 2% requiring follow-up visits
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• EVE Health GroupcoreStrategic or Co-development Partner · 10 February 2026EVE Health Group partnered with TeleDocs Clinic for the launch of Libbo erectile dysfunction treatment on the Australian market. The integrated digital platform provides patient education, clinical assessment, and direct-to-patient prescription fulfilment through partnerships with hubMed, TeleDocs Clinic, and Chemist2U.
• Wiener StädtischecoreChannel Partner/ Reseller/ DistributorAustrian insurance company offering TeleDoc telemedicine services to their policyholders as part of their digital health offerings.
• DonauversicherungcoreChannel Partner/ Reseller/ DistributorAustrian insurance provider utilizing TeleDoc services to offer virtual healthcare options to policyholders.
• OEAMTCcoreChannel Partner/ Reseller/ DistributorAustrian automobile club offering TeleDoc telemedicine as a membership benefit for travelers and members.
• Global Assistance SKcoreChannel Partner/ Reseller/ DistributorSlovak health assistance provider partnered with TeleDoc for telemedicine services and second medical opinions.
• AccentureminorChannel Partner/ Reseller/ DistributorGlobal professional services company with TeleDoc integrated into their service offerings for healthcare clients.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Docplanner (ZaptDoc): One of the largest digital health platforms in Europe, connecting patients with doctors via online booking and increasingly telehealth. Comparable to TeleDoc as both target European healthcare consumers and B2B partners, but Docplanner operates at significantly larger scale across more countries.
• Kry (Livi): Major European digital healthcare provider offering GP video consultations and is now part of a larger digital primary care group. Comparable to TeleDoc in core teleconsultation offering and B2B partnerships with insurers/employers, but with materially greater scale and funding.
• Doctolib: Dominant European online doctor appointment and telehealth platform primarily in France, Germany, Italy, and the Netherlands. Overlaps with TeleDoc's video consultation and booking model, and competes for the same insurance and employer B2B channels.
• Teladoc Health: Global incumbent in virtual care, offering telehealth, mental health, and chronic condition management to insurers, employers, and health systems. Comparable to TeleDoc's enterprise distribution motion and broad virtual care scope, though at vastly larger scale and primarily US-centric.

Direct peers

• Zava (formerly DrEd): European direct-to-consumer telemedicine platform offering online consultations, prescriptions, and specialist advice across the UK, Germany, France, Ireland, and other markets. Closely comparable to TeleDoc's D2C subscription model and cross-border virtual care positioning.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/myTeledoc
• LinkedInlinkedin.com/company/teledoc-holding-gmbh

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TeleDoc