What Lexel Systems Limited does

Lexel Systems Limited is a privately owned New Zealand IT services provider founded in 1987 by Chris Simpson, operating across New Zealand and Australia through wholly-owned entities Lexel Systems Limited (NZBN 107817) and Lexel Systems Pty Limited (ACN 81094670569). Headquartered at 72 Paul Matthews Road, Albany, Auckland, with a Sydney regional office, the company employs 101-250 people including more than 100 FTE managed and professional consultants. The firm serves SMB, mid-market, enterprise, and public sector customers with three structured engagement tiers: Fully Managed IT for SMB (fixed-price, security-hardened), Co-Managed IT for SMB (augmentation of internal IT teams), and Enterprise Solutions for organisations with 400+ endpoints.

The technology stack is Microsoft-centric, covering Azure (with bespoke AI-based management tooling for cost, security, and utilisation), Microsoft 365, Microsoft Teams Voice (via Access4 Direct Routing), SharePoint, Power Platform (Power BI, Power Automate), Microsoft SQL Server, Entra ID, and Intune, complemented by VMware/Hyper-V private cloud, HPE GreenLake Hardware-as-a-Service, Veeam backup and disaster recovery (3-2-1-0 strategy), Nokia POL, HPE Aruba networking, and NiCE CXone contact centre. Cybersecurity covers 24×7 SOC/SIEM, MDR, and ITDR aligned to ISO 27001 and the Australian Essential Eight. A dedicated AI Adoption Framework provides consulting-led deployment of Microsoft Copilot, Power Platform AI steps, NiCE conversational AI, and (for enterprise) private AI environments via HPE/NVIDIA partnerships. Triple ISO certifications (27001, 9001, 14001) are independently audited by JAS-ANZ accredited Compass Assurance Services, and the firm is an approved All-of-Government Marketplace supplier.

Revenue is generated across recurring managed services subscriptions (per-device/per-user core fees with optional add-ons), professional services and consulting (project-based or T&M), IT procurement (managed run-rate and large bid), private cloud and datacentre services, project-based delivery, and a specialist IT recruitment/resourcing line (Lexel Resourcing, established 2014) that monetises placement fees and contractor margin. Pricing is quote-based rather than publicly disclosed, with bespoke MSAs for volume customers. The go-to-market is sales-led direct engagement via account managers and service delivery managers, supported by an inside-sales layer for SMB, marketplace listing for public sector, and a dedicated Resourcing sales team. Noel Simpson serves as CEO with Chris Simpson as Founder & Executive Board Member.

Name

Lexel Systems Limited

Legal name

Lexel Systems Limited

Website

https://lexel.co.nz

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

101–250 employees

Short description

Lexel Systems Limited is a New Zealand-owned IT managed services and solutions provider founded in 1987, serving SMB, mid-market, enterprise, and public sector customers across New Zealand and Australia with Microsoft-centric managed IT, cybersecurity, networking, cloud, and a dedicated IT resourcing division.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), IT Knowledge Management & Service Desk Platforms (HDAEALAH)

Keywords

• Managed IT services
• IT procurement solutions
• Cyber security services
• Cloud infrastructure management
• IT resourcing recruitment

Headquarters

HQ city

Albany

HQ country

New Zealand

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Managed IT Services: Fully Managed IT for SMB and mid-market organisations, providing proactive management of cloud, infrastructure, security, backup, SQL, and end-user compute. Revenue generated through recurring monthly fees with base core fees based on device/user count plus optional add-ons for network, servers, and advanced security.
2. Professional Services & Consulting: Consulting engagements across AI adoption, SharePoint, Power BI, Power Automate, Microsoft Teams Voice, NiCE Call Centre, cybersecurity, IT procurement, SQL management, networking, and ITSM/ITIL. Typically project-based or time-and-materials engagements.
3. IT Procurement Services: Managed Run Rate Procurement and Large Bid Procurement services. Revenue derived from procurement management fees, volume leverage, and integration/logistics services. Covers hardware, software, and lifecycle management.
4. IT Recruitment & Resourcing: Lexel Resourcing (established 2014) places Technology, Digital & Data candidates into permanent and contract roles. Revenue from placement fees for permanent hires and margin on contract/contractor rates.
5. Private Cloud & Datacentre Services: Private cloud design, build, migration, and management services using HPE GreenLake (Hardware-as-a-Service), VMware/Hyper-V, co-location hosting, and datacentre networking.
6. Project-based Delivery: Structured project delivery for infrastructure refresh, migration, and modernisation. Charged per project, often major projects included in scope of managed services or as separate engagements.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Lexel Systems Limited provides managed IT services, professional consulting, IT procurement, and IT resourcing primarily under three engagement tiers — Fully Managed IT for SMB, Co-Managed IT for SMB, and Enterprise Solutions. The offering spans cloud (Microsoft Azure, Office 365), cybersecurity (SOC/SIEM, MDR, ITDR), backup and disaster recovery (Veeam-based 3-2-1-0 strategy), networking (HPE Aruba, Nokia POL), end-user compute and identity (Intune, Entra ID), Microsoft SQL management, Microsoft Teams Voice with NiCE contact centre, SharePoint and Power Platform, private cloud/datacentre (VMware, Hyper-V, HPE GreenLake), and an AI Adoption Framework.

Product overview

Lexel Systems Limited is a New Zealand-owned IT managed services provider offering a portfolio of technology services organised around three engagement tiers — Fully Managed IT for SMB, Co-Managed IT for SMB, and Enterprise Solutions — alongside a suite of specialist capabilities. The core offering spans IT infrastructure management, cloud platforms, cybersecurity, networking, and AI adoption. Key modules include Microsoft Azure & Office 365 management (with AI-based Azure cost and security tools), Backup & Disaster Recovery (Veeam-based 3-2-1-0 strategy with dedicated appliance), Networking & Connectivity (HPE Aruba, Nokia POL, Zero Trust, NaaS), Cyber Security (SOC/SIEM, MDR, ISO-aligned), End-User Compute & Identity (Intune, Entra), Microsoft SQL Management, Teams Voice with NiCE CXone contact centre, SharePoint & Power Platforms (Power BI, Power Automate), Private Cloud & Datacentre (VMware, Hyper-V, HPE GreenLake), Procurement Services, Service Delivery & Project Management (ITIL, PRINCE2), an AI Adoption Framework, and Lexel Resourcing for IT talent. The company holds triple ISO certifications (27001, 9001, 14001) and serves customers across New Zealand and Australia.

Differentiator

Problem solved

Functional benefit

Brands

• Lexel Resourcing: Specialist IT resourcing division providing Technology, Digital & Data talent for permanent and contract placements, operating since 2014

Products and services

• Fully Managed IT for SMB A fully managed IT service for SMBs delivering stable, secure, and scalable technology with security hardening as standard, fixed-price pricing, and proactive management of endpoints, Microsoft 365 tenancy, networking, and backup aligned to the Essential Eight security framework.
• Co-Managed IT for SMB An engagement model that complements internal IT teams by providing specialist capabilities and commodity service management while retaining internal team control, supported by a Responsibility Matrix framework and advisory-led best practice frameworks.
• Enterprise Solutions Specialist capability for large and complex environments (400+ endpoints) delivering complex change and large-scale initiatives across best-in-country expertise in Veeam, Microsoft SQL, HPE GreenLake, HPE Aruba, Nokia POL, Teams Voice, and NiCE Call Centre.
• Microsoft Azure & Office 365 Cloud platform management covering Azure tenancy management with AI-based tools for cost optimisation and security, and Office 365 tenancy management with best-practice configuration and security hardening.
• Backup & Disaster Recovery Fully managed backup and disaster recovery service protecting Microsoft 365 data, servers, and workloads, featuring a Backup & DR Appliance using the 3-2-1-0 strategy with immutability, Cloud Connect Local and Public Cloud tiers, and cyber incident clean-room response.
• Networking & Connectivity Enterprise networking covering LAN/Wi-Fi (HPE Aruba), WAN/SDN, firewalls, campus optical networks (Nokia POL), secure remote access (SSE/Zero Trust), and Connectivity as a Service (NaaS), including 5G failover and Starlink support.
• Cyber Security Enterprise-grade cyber protection combining layered security architecture, expert 24x7 SOC monitoring, SIEM, MDR, ITDR, SAT, and ISO/Essential Eight aligned governance, including security assessments, incident response, and managed firewall/VPN solutions.
• End-User Compute & Identity Unified management of end-user devices, identities, and access covering managed device SOE (Intune), identity management (Microsoft Entra), MFA, Conditional Access, and device compliance enforcement for secure, seamless access across locations.
• Microsoft SQL Management Expert managed services and consulting for Microsoft SQL Server including monitoring, patching, performance tuning, security insights, high-availability design, migrations, and licence optimisation across on-premises, hybrid, and cloud environments.
• Microsoft Teams Voice & NiCE Call Centre Enterprise voice and contact centre solutions including Microsoft Teams Calling (Direct Routing via Access4) for unified communications and NiCE CXone cloud contact centre with integrated AI across voice, chat, email, and digital channels.
• Microsoft SharePoint, AI & Power Platforms Modern digital workplace solutions with SharePoint document management, Power BI cross-platform reporting, and Power Automate workflow automation with AI-enabled processing steps, including SharePoint restructuring, AI-readiness assessments, and DLP security.
• Private Cloud & Datacentre Private cloud design, build, migration, and management using VMware and Hyper-V, co-location hosting (T4, Datacom Orbit, Datacom Kapua, Plan B), and HPE GreenLake Hardware-as-a-Service for flexible consumption-based infrastructure.
• Procurement Services Managed IT procurement transforming purchasing from reactive to proactive, including Managed Run Rate Procurement (catalogues, buffer stock), Large Bid Procurement, integration centre and logistics staging, end-of-life disposal, and national deployment across NZ/AU.
• Service Delivery & Project Management ITSM/ITIL-based service delivery management and PRINCE2 project management including ITSM assessments, service delivery management, consulting, and project management for structured, accountable delivery aligned to ISO 9001.
• AI Adoption Framework A practical, in-house AI adoption framework for SMB and mid-market customers providing a tangible pathway to introduce AI tools, processes, and governance aligned to business roles, with private AI environments via HPE/NVIDIA partnerships available for enterprise customers.
• Lexel Resourcing Specialist IT, Digital & Data talent resourcing for permanent and contract placements offering access to 35,000+ pre-qualified specialists, incentive-driven resourcing, virtual bench, integrated project teams, and All-of-Government Marketplace talent acquisition services.

Quantifiable outcome

• Fastest RTO (Recovery Time Objective) available in New Zealand for backup and disaster recovery
• +4 more outcomes

Named customers27 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability9 records

Feature6 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft Solution Partner for Modern Work & Security. Deep integration across Microsoft Azure, Office 365, Microsoft Teams Voice, SharePoint, Power Platform, Microsoft SQL, Entra ID, and Intune. Multiple solution pages dedicated to Microsoft technologies. Provides enterprise-grade design, implementation, and support for Teams Voice at scale.
• HPE (Hewlett Packard Enterprise)coreTechnology or IntegrationLexel is NZ's leading HPE Platinum partner for HPE GreenLake 'As A Service' offering. Award-winning HPE and Aruba Platinum partner for three consecutive years. HPE GreenLake provides Hardware-as-a-Service for private cloud, servers, storage, and networking.
• HP (Hewlett-Packard)coreTechnology or IntegrationHP hardware (desktops, laptops, printers) referenced as a key procurement partner alongside Dell, Lenovo, Cisco, Microsoft, Fortinet, Juniper, and Veeam. HP procurement through managed run rate and large bid procurement services.
• HPE ArubacoreTechnology or IntegrationAward-winning HPE and Aruba Platinum partner for three consecutive years. Expert-level Wi-Fi design, site assessments, deployments, tuning and management. NZ's most capable Aruba partner.
• VeeamcoreTechnology or IntegrationBest-in-country capability for Veeam Backup and Disaster Recovery. Core technology partner for Lexel's Backup & DR Appliance and managed backup services. Veeam is referenced as a key technology across the backup and DR solution suite.
• NiCE (CXone)coreTechnology or IntegrationLeading NiCE partner in New Zealand for CXone cloud contact centre and AI platforms. Provides design, configuration, and managed services for NiCE CXone implementation, including integrated AI across voice, chat, email, and digital channels.
• Nokia POL (Passive Optical LAN)coreTechnology or IntegrationNZ's most capable Nokia POL (Passive Optical Network) design/build/support partner for New Zealand and Australia. Campus Optical Networks based on Nokia POL designs, installs and managed services.
• Broadcom (VMware)coreTechnology or IntegrationUses Broadcom VMware and Microsoft Hyper-V as preferred hypervisors for private cloud solutions. VMware-based infrastructure design, build and consulting.
• VMware by BroadcomcoreTechnology or IntegrationPreferred hypervisor alongside Microsoft Hyper-V for private cloud solutions. VMWare-based professional services for compute/storage design and build.
• Compass Assurance Services (JAS-ANZ accredited)minorOthersIndependent auditor for ISO 27001, ISO 9001, and ISO 14001 certifications. Accredited by JAS-ANZ (Joint Accreditation System of Australia and New Zealand).
• Abilities GroupminorOthersLexel works closely with Abilities Group to collect all IT recycling from business and customers. Supports disabled individuals and families while reducing environmental waste.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Datacom: Datacom is one of Australasia's largest locally owned IT services providers, offering managed services, cloud, cybersecurity, and consulting across NZ and Australia—directly overlapping Lexel's core MSP and enterprise solutions portfolio.
• Revera: Revera is a NZ-focused MSP and cloud provider (now part of the Tasman Cloud group) offering managed services, infrastructure, and cloud hosting—closely comparable to Lexel's Fully Managed IT and Private Cloud & Datacentre practices.
• Theta (Theta Global): Theta is a NZ-owned IT services and consulting firm delivering managed services, cloud, data, and digital transformation—serving the same mid-market and enterprise customer segments as Lexel across NZ.

Broad incumbents

• Spark New Zealand: Spark NZ operates a large enterprise IT services and managed cloud business on top of its telecommunications franchise, competing head-to-head with Lexel in managed IT, cybersecurity, and cloud services for NZ enterprise and mid-market customers.
• Fujitsu New Zealand: Fujitsu is a global IT services provider with a meaningful NZ presence in managed services, hybrid IT, and digital workplace—competing for the same enterprise and government contracts that Lexel pursues via its All-of-Government Marketplace listing.
• NTT (formerly Dimension Data): NTT is a global systems integrator and managed services provider with significant NZ/AU operations, offering networking, cloud, security, and workplace services that overlap with Lexel's enterprise capabilities.
• Accenture New Zealand: Accenture operates globally and in NZ, offering cloud, security, and managed services at the upper end of the enterprise market where Lexel also competes for complex transformation projects.

Emerging players

• Insentra: Insentra is an Australia/NZ-focused IT services partner specialising in Microsoft, security, and managed services delivery—closely aligned to Lexel's Microsoft-centric stack and SMB/mid-market customer base.

Regional players

• Umbrellar: Umbrellar is a NZ-focused cloud and managed services provider specialising in Microsoft Azure and Modern Work—directly competing with Lexel in Azure managed services and Microsoft 365 deployment for NZ organisations.

Others

• Robert Half (technology staffing): Robert Half is a global IT recruitment and staffing firm with NZ/AU presence, directly comparable to Lexel Resourcing for IT, digital, and data talent placements and the corporate IT staffing market in NZ.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/lexel-systems-limited

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lexel Systems Limited