Datacom Group
Datacom Group is a privately held Australasian IT services company providing managed IT, cloud, cybersecurity, data centre, payroll, and AI solutions to enterprise and government customers across New Zealand, Australia, and parts of Asia, with nearly 6,000 employees across 32 offices.
- Company typePrivate
- Founded1963
- HeadquartersWellington, New Zealand
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
What Datacom Group does
Datacom Group is a privately held, locally owned Australasian IT services company founded in 1963, headquartered in New Zealand and operating across 32 offices in New Zealand, Australia, Malaysia, and the Philippines with nearly 6,000 employees. The company delivers managed IT services, cloud migration and operations, cybersecurity, data centre and colocation services, and increasingly AI-enabled solutions to enterprise and government customers across the ANZ region. Named customers span financial services (ASB Bank, Westpac, Reserve Bank of New Zealand, IAG), agribusiness (Zespri), tertiary education (University of Auckland), healthcare (Te Wao Nui), and central and local government agencies.
Datacom's product and platform footprint combines proprietary assets with hyperscaler ecosystem partnerships. Proprietary offerings include the Datapay payroll platform and Datascape data platform, while newer AI productised services include AI Application Modernisation (in which AI agents write up to 70% of code during modernisation projects), the AI Sandpit for safe customer experimentation, GPU-as-a-service for sovereign AI workloads, AI Knowledge Assistants, an NLP-based Payroll Assistant, and speech-to-insight tooling for contact centres. Datacom is also the first Microsoft partner and the first AWS partner across Australia and New Zealand, and is a member of the New Zealand Tech Sovereignty Alliance, giving it privileged hyperscaler co-sell positioning and an onshore data residency narrative relevant to regulated buyers. Strategic partnerships include a hyperscale data centre arrangement with AirTrunk to support NZ enterprise and sovereign cloud demand.
Datacom monetises primarily through multi-year managed services contracts, project-based professional services, cloud and infrastructure resale, data centre colocation, and recurring SaaS revenue from products such as Datapay and Datascape. Its go-to-market is anchored on long-standing enterprise and government relationships in ANZ, supplemented by offshore delivery capability in Malaysia and the Philippines, and increasingly on AI modernisation and sovereign AI infrastructure engagements. The privately held structure means the company reinvests operating cash flow into expansion (new AI product lines, sovereign infrastructure, senior AI and product leadership hires) rather than relying on external funding, consistent with its 60-plus year operating history and stable headcount base.
Datacom Group firmographics
Firmographics- Name
- Datacom Group
- Legal name
- Datacom Group
- Website
- https://datacom.com
- Company type
- Private
- Founded year
- 1963
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Datacom Group is a privately held Australasian IT services company providing managed IT, cloud, cybersecurity, data centre, payroll, and AI solutions to enterprise and government customers across New Zealand, Australia, and parts of Asia, with nearly 6,000 employees across 32 offices.
- Ownership category
- akta.pro rank
Datacom Group industry classification
Industry- Product category
- Managed IT Services and Cloud Infrastructure
- NAICS
- Computer Facilities Management Services (541513), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Enterprise Data Centers & On-Prem Facilities (Owned/Operated) (HDABACAG)
- akta.pro secondary industry
- Data Platforms & Modern Data Stack Services (Lakehouse, DW, MDM) (BPAEAHAC)
Keywords
Where Datacom Group is headquartered
LocationHeadquarters
- HQ city
- Wellington
- HQ country
- New Zealand
- HQ region
- Oceania
Offices12 records
Markets served
Datacom Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Managed IT Services & Consulting: IT consulting, managed IT services, cybersecurity, service desk, and technology lifecycle services delivered by a team of nearly 6,000 professionals to enterprise and government customers across Australia and New Zealand.
- Data Centre Colocation & Infrastructure: Secure, scalable, and award-winning data centre solutions providing colocation services across New Zealand and Australia with 100% uptime SLA commitments.
- SaaS Products (Datapay, Datascape, Gateway, Timpani): Cloud-based software products including payroll (Datapay), local government platform (Datascape), payment gateway, and logistics management (Timpani) on subscription basis.
- Cloud Services: Hybrid and private cloud, public cloud, cloud connectivity, FinOps, cloud migration and modernisation services.
- Application Development & AI Services: Enterprise application development, AI-powered engineering, software engineering, AI app modernisation, AI assurance, digital experience, and business process outsourcing services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Annual | Enterprise and government custom pricing |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels8 records
Datacom Group product offering
Product offeringCore offering
Datacom Group is one of Australasia's largest locally-owned professional IT services companies delivering managed IT services, cloud infrastructure, cybersecurity, and enterprise application development to government and large enterprise customers across Australia and New Zealand. The company sells its own proprietary SaaS products (Datapay payroll, Datascape local government platform, Gateway payments and communications, Timpani logistics event management) and operates four sovereign data centres in New Zealand under 100% uptime SLAs.
Product overview
Datacom Group offers a diversified portfolio of technology solutions spanning enterprise software products, professional services, and managed infrastructure. The core product portfolio includes Datapay (cloud-based payroll for Australia and New Zealand), Datascape (council management platform for New Zealand local government), Gateway (enterprise payments and communications), Timpani (transport and logistics event management), and Data Centres (colocation and managed infrastructure). AI capabilities are delivered through foundational services (AI Foundations, AI for Productivity, AI Insights, AI Sandpit) with the Payroll Assistant providing an embedded AI feature within Datapay. Professional services encompass Application Services (including AI-Powered Engineering and Software Engineering), Digital Experience, Data Intelligence and Process Optimisation, Cloud, Security, Managed IT Services, Network Services, Software Management and Licensing, Asset Lifecycle Services, Contact Centres, and Business Platforms (ERP, CRM, EAM).
Differentiator
Problem solved
Functional benefit
Brands
- Datapay: A modern, cloud-based enterprise payroll solution for Australia and New Zealand.
- Datascape
- Gateway
- Timpani
- Antenno
Products and services
- Datapay A modern, cloud-based enterprise payroll solution for Australia and New Zealand, providing managed payroll services, mobile access via MyPay, employee self-service portals, compliance support, and an AI-powered payroll assistant for ANZ legislative compliance.
- Datascape A cloud-based software suite purpose-built for New Zealand local government, integrating rates, CRM, community engagement and regulatory compliance. Includes modules for property rating, financials, facility bookings, and citizen self-service.
- Gateway An integrated enterprise solution delivering secure payments processing and two-way customer communications, incorporating products for payments and customer messaging with different features and customer bases.
- Timpani An event management platform made for transport and logistics networks of any scale, bringing real-time visibility, advanced track and trace, and improved efficiency.
- Data Centres Secure, scalable, award-winning data centre solutions across New Zealand and Australia including enterprise colocation, high-density AI workloads support, and 100% uptime SLA commitments covering power, cooling and security.
- Managed IT Services IT support, service operations, and technology lifecycle services delivered to transform business operations for enterprise and government customers across Australia and New Zealand.
- Cloud Services Cloud solutions including hybrid and private cloud, public cloud, connectivity, FinOps, innovation, migration and modernisation, operations, and data protection.
- Cybersecurity Services Cybersecurity and protective services including culture change programs, risk reduction, security insights, and 24/7 cyber operations led by the Head of Cyber Operations.
- Application Services End-to-end enterprise application development including AI-powered engineering, software engineering, data intelligence and process optimisation, and digital experience design.
- AI Sandpit A safer path to AI for organisations enabling on-premises or hybrid deployments from pilots to production, with sovereign GPU-as-a-service for AI workloads.
- Contact Centre Solutions Contact centre operations and customer engagement solutions including service desk, experience technology, business process outsourcing, and workforce management.
Quantifiable outcome
- 30-50% cost savings on application modernisation compared to traditional approaches
- +7 more outcomes
Companies that use Datacom Group
Customer profileNamed customers25 records
Segments14 records
Ideal customer profiles3 records
Datacom Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability10 records
Feature9 records
Datacom Group partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core.
- MicrosoftcoreMulti-solution partnership. Datacom was the first to partner with Microsoft when AWS and Microsoft first established operations in Australia and New Zealand. Offers solutions across Microsoft 365, Azure, Copilot, Dynamics 365, and related Microsoft technologies.
- AWS (Amazon Web Services)coreCloud partner. Datacom was the first to partner with AWS when it established operations in Australia and New Zealand. Provides cloud infrastructure, AI, and managed services on AWS.
- AdobecoreMulti-solution partnership for digital experience platforms, content management, marketing automation, and digital signage solutions including AEM assets essentials.
- SalesforcecoreMulti-solution partnership for CRM, customer experience, and digital platform solutions.
- CiscocoreMulti-solution partnership for networking, security, collaboration, and managed services.
- Dell TechnologiescoreMulti-solution partnership for hardware, infrastructure, data centre, and edge computing solutions.
- HPcoreManaged IT services partnership for hardware, printing, and workplace solutions.
- HPE (Hewlett Packard Enterprise)coreManaged IT services partnership including HPE Aruba for networking solutions.
- VMware by BroadcomcoreCloud partnership for virtualisation, cloud infrastructure, and data centre solutions.
- Red HatcoreCloud partnership for open-source enterprise solutions, cloud-native development, and infrastructure.
- GooglecoreMulti-solution partnership for Google Workspace, cloud, AI, and digital marketing solutions.
- IBMcoreMulti-solution partnership for enterprise technology, AI, and managed services.
- ServiceNowcorePartnership for service management, workflow automation, and business process solutions enhancing field service and customer service management.
- FortinetcoreSecurity partnership for cybersecurity solutions and network protection.
- AirTrunkcoreStrategic partnership supporting technology sovereignty initiatives. AirTrunk is a key hyperscale data centre partner referenced in context of protecting critical digital infrastructure from geopolitical risks.
- National Technology Security Alliance (NTSA)coreDatacom is involved in the NTSA supporting Australia's technology sovereignty through smart regional partnerships to protect critical digital infrastructure from geopolitical risks and supply chain vulnerabilities.
- Fulton HogancoreEnduring data centre partnership since 2012 with Fulton Hogan hosting mission-critical equipment in Datacom facilities on both sides of the Tasman. Provides 24/7 access to data and applications backed by 100% uptime SLA.
Scale indicators10 records
Recent moves6 records
Expansion highlights7 records
Datacom Group competitors and assessment
Company assessmentBroad incumbents
- Accenture: Global IT services and consulting leader with deep ANZ presence. Directly comparable as a managed services, cloud transformation and application modernisation competitor, though at vastly larger scale and broader geographic footprint.
- IBM Consulting: Heritage IT services and infrastructure giant with strong ANZ presence in banking, government and enterprise. Competes with Datacom across managed services, cloud, AI and infrastructure modernisation, but operates at much broader global scale.
Direct peers
- Infosys: Global IT services firm with established ANZ delivery capability and consulting-led digital transformation offerings. Comparable business model (managed services, application modernisation, cloud) with strong competition in shared accounts.
- Tata Consultancy Services (TCS): Large IT services and consulting firm with significant ANZ presence serving banking, government and enterprise clients. Overlaps with Datacom across managed services, application development and digital transformation.
- NTT Data: Asia-Pacific-led IT services provider with strong presence across ANZ and ASEAN. Closely comparable on managed services, cloud, data centre and government / financial services focus.
- Fujitsu: Japan-headquartered IT services and infrastructure provider with significant ANZ operations. Comparable across managed services, data centres, cloud and government / enterprise transformation work.
- Capgemini: Global IT services and consulting firm with established ANZ delivery and shared financial services / cloud transformation focus. Directly comparable on business model and target verticals.
- Insight Enterprises: IT solutions and services provider combining hardware/software distribution with managed services and data centre offerings. Comparable hybrid model of asset resale plus managed services and cloud infrastructure.
- DXC Technology: Global managed IT services and infrastructure provider with strong enterprise / government focus. Overlaps with Datacom on data centre, cloud, application services and managed IT engagements in regulated industries.
Regional players
- Spark New Zealand: NZ-headquartered telco and digital services provider with comparable focus on NZ government, enterprise and SMB customers. Closest local competitor in NZ managed services, cloud and data centre, competing head-to-head for many of the same accounts.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Datacom Group social profiles
Digital presenceDatacom Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Datacom Group leadership team
Management profileNumber of profiles
Profiles20 records
Datacom Group funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Datacom Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Datacom Group
What does Datacom Group do?
Datacom Group is one of Australasia's largest locally-owned professional IT services companies delivering managed IT services, cloud infrastructure, cybersecurity, and enterprise application development to government and large enterprise customers across Australia and New Zealand. The company sells its own proprietary SaaS products (Datapay payroll, Datascape local government platform, Gateway payments and communications, Timpani logistics event management) and operates four sovereign data centres in New Zealand under 100% uptime SLAs.
Is Datacom Group a public or private company?
Datacom Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Datacom Group founded?
Datacom Group was founded in 1963. It employs 5,001 to 10,000 people.
Where is Datacom Group based?
Datacom Group is headquartered in Wellington, New Zealand, in the Oceania region.
How does Datacom Group make money?
Five revenue lines are on record. Managed IT Services & Consulting is the primary driver. The others are data Centre Colocation & Infrastructure, saaS Products (Datapay, Datascape, Gateway, Timpani), cloud Services and application Development & AI Services.
Who are Datacom Group's main competitors?
Broad incumbents on record are Accenture and IBM Consulting. Direct peers are Infosys, Tata Consultancy Services (TCS), NTT Data, Fujitsu, Capgemini, Insight Enterprises and DXC Technology. Spark New Zealand is listed as a regional player.
Does Datacom Group have an API?
No public API is recorded for Datacom Group.
What industry is Datacom Group in?
Datacom Group's product category is Managed IT Services and Cloud Infrastructure. Its primary akta.pro industry code is HDABACAG, Enterprise Data Centers & On-Prem Facilities (Owned/Operated), with a secondary code of BPAEAHAC, Data Platforms & Modern Data Stack Services (Lakehouse, DW, MDM). Its NAICS code is 541513 and its SIC code is 7370.