What HighQ does

HighQ is a cloud-based legal operations platform that provides secure collaboration, workflow automation, document management, and AI-powered client engagement for law firms, corporate legal departments, and government organizations. Founded in 2007 and headquartered in London, HighQ was acquired by Thomson Reuters in 2019 and now operates as a wholly-owned product within Thomson Reuters' broader legal technology portfolio, sitting alongside CoCounsel, Westlaw, Practical Law, and Legal Tracker. The platform is built around a centralized workspace model supporting matter management, secure document sharing, client portals, digital intake, and self-service contract generation through Contract Express integration, with the recently launched Due Diligence Guided Workflow adding AI-powered document classification, completeness checking, and structured risk reporting for M&A practice. Underlying technical differentiation is anchored in deep integration with Thomson Reuters' Practical Law expert content corpus maintained by over 650 attorney-editors, which is embedded directly into AI-guided workflows across six practice areas.

HighQ monetizes through annual subscription licensing under the HighQ Premium and CoCounsel Essentials tiers, sold via Thomson Reuters' enterprise field sales organization with quote-based pricing (not publicly disclosed) and direct demo/phone engagement. The go-to-market is consultative enterprise B2B with dedicated account management targeting three primary segments — law firms, corporate legal departments, and government organizations — each with differentiated use cases such as automated client collaboration, legal intake self-service, and risk/visibility workflows for government legal departments. Customer evidence includes Bird & Bird citing the ability to scale complex product solutions, a Major U.S. Real Estate Development Group modernizing paper-based workflows, the Pascua Yaqui Tribe transforming legal matter management, and Justly Prudent claiming 5x ROI with 100% increased litigation capacity.

The company has 101–250 employees and operates globally through Thomson Reuters' distribution footprint, with offices tied to the parent in New York, Eagan, and London. Strategic momentum in 2024–2025 centers on AI differentiation: the DDGW launch positions HighQ to capture M&A workflow budgets, and Thomson Reuters' stated roadmap toward agentic 'deep due diligence' capabilities signals continued AI investment. HighQ does not disclose standalone financials, and its revenue is reported only within Thomson Reuters' consolidated Legal Professionals segment.

Name

HighQ

Legal name

HighQ (a product of Thomson Reuters)

Website

https://highq.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

101–250 employees

Short description

HighQ is a cloud-based legal operations platform owned by Thomson Reuters that provides secure collaboration, workflow automation, document management, and AI-powered client engagement for law firms, corporate legal departments, and government organizations.

Ownership category

akta.pro rank

Product category

Legal Operations Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Records Management, Information Governance & Retention (BPAEAPAO)

Keywords

• Legal operations software
• Legal collaboration platform
• Due diligence automation
• Matter management software
• Contract automation tools

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription Licensing: HighQ operates as a subscription-based SaaS platform providing legal business management and operations software. Customers access the platform through premium subscriptions including HighQ Premium and CoCounsel Essentials tiers. The platform is offered to law firms, corporate legal departments, and government organizations with enterprise-level contracts.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

HighQ is a cloud-based legal operations platform that delivers secure collaboration, automated workflows, document and matter management, and AI-powered capabilities to law firms, corporate legal departments, and government organizations. It includes purpose-built AI solutions such as the Due Diligence Guided Workflow for M&A practice and integrates Contract Express for self-service contract generation and Thomson Reuters Practical Law expert content for guided legal analysis.

Product overview

HighQ is a cloud-based legal operations platform offering secure collaboration, automated workflows, and AI-powered client engagement. The product portfolio consists of the core HighQ platform supplemented by integrated modules including the Due Diligence Guided Workflow (DDGW) for AI-powered M&A due diligence, Legal Tracker for matter management and e-billing, Contract Express for self-service contract generation, and CoCounsel Essentials subscription for AI legal research and drafting. Practical Law expert content is embedded across workflows to guide legal analysis.

Differentiator

Problem solved

Functional benefit

Products and services

• HighQ Cloud-based legal operations platform that provides secure collaboration, automated workflows, document and matter management, AI-powered client engagement, and customized legal intake for law firms, corporate legal departments, and government organizations.
• Due Diligence Guided Workflow (DDGW) AI-powered M&A due diligence solution integrated into HighQ that automates document classification, completeness checking, and structured risk reporting from deal room setup to partner-ready reports, guided by Practical Law expert content.
• Legal Tracker AI-powered legal management and e-billing software providing legal matter management, case tracking, and benchmarking analytics for corporate legal departments, positioned within the HighQ product ecosystem.
• Contract Express Self-service contract generation tool integrated with HighQ for automated contract creation, workflow automation, and document management within the HighQ environment.

Quantifiable outcome

• M&A due diligence completed in hours instead of weeks
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability4 records

Feature10 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Contract ExpresscoreTechnology or IntegrationContract Express is integrated into the HighQ platform enabling self-service contract generation capabilities for legal matter management. The integration automates contract workflows and document creation within the HighQ environment.
• Practical LawcoreTechnology or IntegrationThomson Reuters Practical Law expert question sets are integrated into HighQ's Due Diligence Guided Workflow (DDGW), providing guidance across six practice areas. This content integration powers AI-powered due diligence analysis.
• Thomson Reuters (Parent)coreTechnology or IntegrationHighQ is a product owned and operated by Thomson Reuters. The platform integrates with other Thomson Reuters products including CoCounsel, Westlaw, Legal Tracker, and Practical Law.
• Legal Operations PartnersminorStrategic or Co-development PartnerResearch shows in-house legal tech adoption surging with Gen AI integration. Legal teams enhancing workflows with AI leading to increased budgets and trust in technology, though full implementation remains limited.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Ironclad: Contract lifecycle management platform with AI-powered review and workflow automation. Comparable to HighQ's Contract Express integration and broader legal workflow automation capabilities.
• Evisort: AI contract lifecycle management platform that automates contract review and extraction. Overlaps with HighQ's contract generation and document automation capabilities.
• Spellbook: AI-powered contract drafting and review tool for lawyers. Overlaps with HighQ's Contract Express and DDGW capabilities in AI-augmented document workflows for legal teams.
• Harvey: AI-native legal platform providing domain-specific generative AI assistants for law firms and corporate legal teams. Directly comparable to HighQ's AI-powered DDGW and CoCounsel workflows, and competes for the same enterprise legal AI budgets.
• Luminance: AI platform for contract analysis and due diligence automation. Directly competes with HighQ's DDGW module for AI-driven M&A due diligence workloads.
• Relativity: Legal technology platform for e-discovery, document review, and compliance investigations with AI capabilities. Comparable to HighQ's document review and structured risk reporting features.

Direct peers

• iManage: Enterprise document and email management platform purpose-built for legal professionals. The closest direct competitor to HighQ's secure document sharing, collaboration workspaces, and matter management capabilities.
• NetDocuments: Cloud-based document management and collaboration platform built for legal and professional services firms. Competes head-to-head with HighQ on secure document management, collaboration, and matter-centric workflows.

Broad incumbents

• LexisNexis (RELX): Legal research, information, and practice management provider with AI capabilities for legal professionals. Competes with HighQ/Thomson Reuters across legal content, research, and workflow software.
• Wolters Kluwer Legal & Regulatory: Large incumbent provider of legal information, compliance, and practice management software serving law firms and corporate legal departments. Overlaps with HighQ across legal content, workflow, and compliance.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/HighQ
• YouTubeyoutube.com/thomsonreuters
• Facebookfacebook.com/highqsoftware
• LinkedInlinkedin.com/company/high_q
• Instagraminstagram.com/thomsonreuters

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HighQ