Heizen

What Heizen does

Heizen is an AI-native software delivery and supply chain automation platform founded in 2023 and headquartered in Hyderabad, India (originally launched as OpenGig and rebranded in 2024). The company operates a hybrid model that combines autonomous AI agents for code generation, procurement workflow automation, and operational analytics with specialized human engineers who handle accountability, complex ERP integrations, and edge cases. Core technical components include the Autobot AI agent engine that ingests live ERP data nightly, classifies mapping issues, and routes ambiguous cases to human review; a unified data layer that consolidates fragmented procurement, contract, sheet, and email systems with 99% data accuracy; and conversational AI interfaces that let managers query operational databases via voice or text. Heizen's stated approach is on-site workflow mapping followed by custom AI build-out rather than plug-and-play deployment.

The product portfolio spans two main lines. The procurement intelligence platform offers six core capabilities: Supplier Intelligence, Vendor Selection, Negotiation Support, Workflow Automation, Anomaly Detection, and Operational Benchmarking. The AI-native software development service deploys AI agents alongside human engineers for accelerated custom software delivery, marketed as 10x faster than traditional approaches. Supporting modules include an AI Chatbot for conversational database access and the Autobot engine for automated ERP synchronization. Heizen reports implementing these capabilities for enterprise clients including ITC Limited, DHL, Unilever, Boston Red Sox, Compass (400+ site food services), Superfine Kitchen, Tan90 Thermal Solutions, and Unicommerce, with case-study outcomes including 90% workflow automation, sub-minute tracking versus prior 72-hour data lags, and 6-8 week production launches compared to typical 6-12 month implementations.

The business model centers on outcome-based and sprint-based pricing tied to demonstrated client results rather than hours or headcount deployed, supplemented by multi-year enterprise contracts and direct field sales. Go-to-market combines content marketing via a 40+ article blog, SEO targeting supply chain and procurement keywords, PR coverage in Indian Express, Economic Times, and Times of India, event participation (AGI Builders MeetUp, SCLSME 2026), a community of 3,000+ builders, and the Shark Tank India Season 5 appearance. The company raised approximately $500K in pre-seed from Titan Capital in 2024 and secured a Shark Tank India investment from Amit Jain in 2026 at a Rs 90 crore valuation. As of 2025, Heizen reports $4.6M in ARR, a $13.9M valuation, ISO 27001 and SOC 2 Type II compliance, and claims to be profitable, with 11-50 employees.

Name

Heizen

Legal name

Heizen

Website

https://heizen.work

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

51–100 employees

Short description

Heizen, founded in 2023, is an AI-native platform that builds custom AI systems to automate enterprise supply chain, procurement, and software development workflows. It serves large enterprises including DHL, ITC, and Unilever by integrating AI agents into existing ERP and operational systems, reporting $4.6M ARR.

Ownership category

akta.pro rank

Product category

AI Procurement & Supply Chain Intelligence Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

AI/ML Engineering & Model Development Services (BPAEAHAF)

akta.pro secondary industries

AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

Keywords

• AI procurement platform
• Supply chain automation
• AI software development
• Vendor intelligence
• Workflow automation

Headquarters

HQ city

Hyderabad

HQ country

India

HQ region

Asia

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Outcome-Based Software Services: The company charges based on outcomes and demonstrated results rather than hours logged or headcount deployed. This model aligns Heizen's incentives directly with client success.
2. Sprint-Based Software Delivery: Software delivery organized into sprints with flat pricing for sprint costs, offering 10% off promotions for new clients
3. Enterprise AI Solutions: Custom AI-powered supply chain and procurement solutions delivered to enterprise clients, generating recurring revenue from ongoing engagements

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Heizen delivers a custom AI-powered procurement intelligence platform that maps each client's supply chain workflows first and then builds bespoke AI systems for supplier intelligence, vendor selection, negotiation support, workflow automation, anomaly detection, and operational benchmarking. In parallel, Heizen offers AI-native software development services combining autonomous AI agents for code generation and iteration with specialized human engineers for accountability, complex integrations, and edge cases. The platform integrates with existing ERP, contracts, sheets, and emails without replacing underlying systems.

Product overview

Heizen offers a unified AI-powered procurement intelligence platform with six core operational workflow capabilities: Supplier Intelligence, Vendor Selection, Negotiation Support, Workflow Automation, Anomaly Detection, and Operational Benchmarking. The platform sits above existing ERP and procurement systems, connecting fragmented data across tools, contracts, sheets, and emails to build custom AI that fits specific operational workflows. Additionally, Heizen offers AI-native software development services combining autonomous AI agents with human engineers for accelerated delivery. Key supporting capabilities include an AI Chatbot for conversational database access and an Autobot engine for automated data processing and classification.

Differentiator

Problem solved

Functional benefit

Products and services

• Supplier Intelligence Procurement intelligence capability providing complete operational visibility into supplier history, pricing, terms, responsiveness, risk, and performance across the procurement ecosystem. Designed for enterprise procurement teams managing complex supplier networks.
• Vendor Selection AI-powered engine that compares suppliers across quotes, constraints, reliability, pricing, and approval rules to surface optimal vendor recommendations scored against company policy. For enterprise procurement teams making sourcing decisions.
• Negotiation Support Capability that identifies pricing gaps, generates negotiation paths, and guides supplier follow-ups by showing the market price, target price, gap, and recommended path to close each negotiation. For procurement teams managing supplier negotiations.
• Workflow Automation Automated routing of requests, approval management, ownership tracking, and reduction of manual coordination that moves every request from intake to PO without manual chasing. For enterprise procurement operations handling high request volumes.
• Anomaly Detection Procurement monitoring system that flags unusual pricing, duplicate purchases, missed approvals, and off-pattern behavior by catching exceptions against established thresholds in real-time rather than in quarterly audits. For procurement and finance teams needing real-time compliance.
• Operational Benchmarking Benchmarking capability that compares workflows across sites, suppliers, categories, and business units to identify leaders and standardize best practices organization-wide. For multi-site enterprises needing cross-location performance visibility.
• AI-Native Software Development Hybrid software delivery model combining AI agents for code generation and iteration with specialized human engineers who handle accountability, complex integrations, and edge cases that AI cannot fully resolve. Ships production-grade software 10x faster than traditional approaches for companies seeking accelerated custom software delivery.

Quantifiable outcome

• 90% workflow automation and 200+ manual hours saved weekly
• +6 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability12 records

Feature4 records

Scale indicators8 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Keelvar: AI-powered sourcing optimisation platform for enterprise procurement. Competes head-to-head with Heizen in the 'AI agents that automate supplier selection, negotiation and sourcing workflows' category, serving similarly complex global supply chains.
• Zycus: India-headquartered procurement AI suite (sourcing, supplier management, contract analysis, invoice automation). Closest geographic and functional peer to Heizen's enterprise procurement AI offering, with overlapping target customers in CPG and manufacturing.
• Hyperscience: Enterprise AI platform that ingests unstructured operational data, classifies it and routes exceptions to humans - the same hybrid agent + human-review architecture Heizen uses in its Autobot engine for SAP/ERP data.
• Pactum AI: Autonomous AI agents that conduct supplier negotiations and tail-spend sourcing on behalf of enterprises. Directly comparable to Heizen's Negotiation Support and Vendor Selection capabilities, with similar outcome-based enterprise sales motion.

Broad incumbents

• Coupa Software: Large, established business spend management (BSM) platform covering procurement, invoicing and supply chain. Represents the incumbent alternative that large enterprises may choose instead of a custom Heizen deployment.
• SAP Ariba: SAP's flagship procurement and supplier collaboration suite, deeply embedded in enterprise ERP landscapes. Sets the default procurement technology stack against which Heizen's 'sits above your ERP' positioning must differentiate.
• Ivalua: Unified spend management and supplier management platform used by global enterprises. Another incumbent alternative for the same large-procurement-buyer segment that Heizen targets with its custom AI workflow mapping.
• Celonis: Process mining and execution AI platform applied to procurement, finance and operations. Competes for the same enterprise budget on workflow visibility and automation, but with a horizontal rather than vertical-supply-chain focus.
• GEP: Procurement and supply chain software plus managed services provider serving large global enterprises. Comparable in combining deep procurement domain expertise with software delivery - similar land-and-expand model to Heizen.
• JAGGAER: End-to-end procurement and supplier management platform used by large global manufacturers and CPG companies - the same verticals Heizen targets with its custom supply-chain AI deployments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/photo

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Heizen