Hyperoptic
Hyperoptic is a UK-based alternative network operator providing full fibre (FTTP) broadband to residential and business customers across approximately 1.9 million homes passed, serving 400,000 subscribers with speeds up to 1Gbps.
- Company typePrivate
- Founded2011
- HeadquartersLondon, United Kingdom
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What Hyperoptic does
Hyperoptic is a UK-based alternative network operator (altnet) that deploys and operates its own full fibre (Fibre-to-the-Premises) broadband network. Founded in 2011 and headquartered in London, the company had approximately 1,400 employees as of late 2025, including a software and technology office in Belgrade, Serbia. Its own fibre plant reaches approximately 1.9 million UK homes with a stated target of roughly 2 million, and it serves approximately 400,000 active residential and business subscribers. The product portfolio spans residential and business broadband plans from 150Mbps Superfast to 1Gbps Hyperfast tiers, supported by proprietary hardware (the legacy Hyperhub and a WiFi 6 Zyxel router rolled out across all plans in July 2024) and a Managed Wi-Fi service launched in September 2024.
The company monetises entirely through recurring monthly subscription fees across three customer segments: residential consumers (primary), small/mid-market businesses, and new-build residents served via pre-installed fibre. Pricing is positioned at the value end of the UK fibre market, with entry-level plans around £19/month and mid-contract rises of £3/year scheduled for new customers from April 2026. Distribution is direct-to-consumer, supplemented by referral and affiliate programmes. From early 2026, Hyperoptic will also sell services over Openreach's national FTTP network, adding roughly one million homes to its addressable footprint under a partnership announced in June 2025.
In October 2025 Hyperoptic was acquired by KKR for approximately £500 million, and the company is now operating under a strategic pivot from network build to commercialization. This pivot is reflected in approximately 70 redundancies announced in December 2025, the £150 million UKIB debt facility secured in July 2024, and an ongoing exploration by KKR of either a sale or a merger with Community Fibre that would create a combined entity of roughly 850,000 customers. Leadership has also been refreshed, with Mark Barlett appointed COO in March 2025 and a new Director of Product joining in October 2024.
Hyperoptic firmographics
Firmographics- Name
- Hyperoptic
- Legal name
- Hyperoptic Ltd
- Website
- https://hyperoptic.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Hyperoptic is a UK-based alternative network operator providing full fibre (FTTP) broadband to residential and business customers across approximately 1.9 million homes passed, serving 400,000 subscribers with speeds up to 1Gbps.
- Ownership category
- akta.pro rank
Hyperoptic industry classification
Industry- Product category
- Internet Service Provider (Fibre Broadband)
- NAICS
- Telecommunications (517)
- SIC
- Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)
- akta.pro secondary industries
- Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC), Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)
Keywords
Where Hyperoptic is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Hyperoptic business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Residential Broadband Services: Monthly subscription fees from residential customers for full fibre broadband services
- Business Broadband Services: Monthly subscription fees from business customers for dedicated fibre broadband services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | 150MB Superfast package |
| Subscription | Monthly | Entry-level promotional deals |
| Subscription | Monthly | Various plans with promotional offers |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Hyperoptic product offering
Product offeringCore offering
Hyperoptic is a UK-based alternative network provider (altnet) that deploys and operates its own full fibre (Fibre-to-the-Premises) broadband network, delivering internet connectivity to residential and business customers at speeds up to 1Gbps. The company serves approximately 400,000 active subscribers across 1.9 million homes passed in the UK, and from early 2026 will additionally leverage Openreach's national FTTP network to reach an extra 1 million homes.
Product overview
Hyperoptic is a UK-based alternative network provider (altnet) offering full fibre (FTTP) broadband services to both residential and business customers. The company operates its own fibre network covering approximately 2 million homes passed, serving 400,000 active subscribers. Its product portfolio includes residential and business broadband plans ranging from 150MB Superfast to 1Gb Hyperfast speeds, along with proprietary hardware (Hyperhub Router, WiFi 6 Router) and a Managed Wi-Fi service. From 2025, Hyperoptic expanded its reach through an Openreach FTTP partnership to serve an additional 1 million homes, marking a strategic shift from solely building its own network to also wholesaling Openreach infrastructure.
Differentiator
Problem solved
Functional benefit
Products and services
- Full Fibre Broadband (Residential)
Quantifiable outcome
- Network traffic peaked at 1.6 Tbps during World Cup (15% increase over typical evening)
- +1 more outcomes
Companies that use Hyperoptic
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
Hyperoptic technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Hyperoptic partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- OpenreachcoreHyperoptic struck a deal with Openreach to leverage their national FTTP network, enabling Hyperoptic to offer broadband services to an additional 1 million homes. This strategic shift allows Hyperoptic to expand coverage beyond their own network build, with service beginning from early 2026.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
Hyperoptic competitors and assessment
Company assessmentDirect peers
- Community Fibre: London-focused UK altnet offering residential and business full-fibre broadband; the most direct competitor to Hyperoptic and the named potential merger partner under KKR's exploration.
- CityFibre: UK-wide wholesale fibre altnet building full-fibre networks across 60+ cities; competes with Hyperoptic both as an infrastructure builder and indirectly as a wholesale enabler for retail ISPs.
- Gigaclear: UK rural-focused fibre altnet offering FTTP broadband to homes and businesses; shares the altnet business model and customer value proposition with Hyperoptic, though with a different geographic focus.
- Trooli: UK altnet deploying full-fibre networks, primarily in the South East; closely comparable business model, target customer, and infrastructure economics to Hyperoptic.
- Lightspeed Broadband: UK altnet building full-fibre networks in the East of England; shares the altnet build-and-retail model and SMB/residential target customer with Hyperoptic.
Broad incumbents
- Virgin Media O2: One of the UK's largest quad-play providers offering broadband (DOCSIS cable + fibre) to residential and business customers; Hyperoptic's primary incumbent competitor across shared geographies.
- BT Group (Openreach): UK incumbent telecoms group whose Openreach division operates the national fibre and copper access network; both Hyperoptic's wholesale partner (via the 2025 FTTP deal) and its principal competitor in the UK broadband market.
- Sky Broadband: Major UK consumer broadband provider retailing over the Openreach network at scale; competes for the same residential broadband customers as Hyperoptic in overlapping geographies.
- TalkTalk: Established UK value-segment broadband ISP primarily over the Openreach network; competes directly with Hyperoptic in price-sensitive residential broadband segments.
- Vodafone UK: Major UK quad-play provider offering fixed broadband (over Openreach FTTP/copper) bundled with mobile; competes with Hyperoptic's residential and SME broadband offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Hyperoptic social profiles
Digital presenceHyperoptic financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hyperoptic leadership team
Management profileNumber of profiles
Profiles12 records
Hyperoptic funding detail
Funding detailFunding overview
Funding rounds5 records
Investors11 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hyperoptic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hyperoptic
What does Hyperoptic do?
Hyperoptic is a UK-based alternative network provider (altnet) that deploys and operates its own full fibre (Fibre-to-the-Premises) broadband network, delivering internet connectivity to residential and business customers at speeds up to 1Gbps. The company serves approximately 400,000 active subscribers across 1.9 million homes passed in the UK, and from early 2026 will additionally leverage Openreach's national FTTP network to reach an extra 1 million homes.
Is Hyperoptic a public or private company?
Hyperoptic is a private company. It is classified as private equity controlled and is currently operating.
When was Hyperoptic founded?
Hyperoptic was founded in 2011. It employs 1,001 to 5,000 people.
Where is Hyperoptic based?
Hyperoptic is headquartered in London, United Kingdom, in the Europe region.
How does Hyperoptic make money?
Two revenue lines are on record. Residential Broadband Services are the primary driver. The others are business Broadband Services.
Who are Hyperoptic's main competitors?
Direct peers on record are Community Fibre, CityFibre, Gigaclear, Trooli and Lightspeed Broadband. Broad incumbents are Virgin Media O2, BT Group (Openreach), Sky Broadband, TalkTalk and Vodafone UK.
Does Hyperoptic have an API?
No public API is recorded for Hyperoptic.
What industry is Hyperoptic in?
Hyperoptic's product category is Internet Service Provider (Fibre Broadband). Its primary akta.pro industry code is HDAIADAE, Fiber ISPs (FTTH/FTTP Retail Providers), with a secondary code of HDAIABAC, Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers. Its NAICS code is 517 and its SIC code is 4813.