What Ntiva does

Ntiva is a privately held U.S. managed IT services provider (MSP) founded in 2006 and headquartered in McLean, Virginia, serving small and mid-sized businesses (typically 20+ employees) and nonprofits across regulated and operationally complex verticals including government contracting, healthcare, legal, financial services, manufacturing, nonprofits, and increasingly automotive dealerships. The company's core offering is a comprehensive managed IT platform spanning 24/7 U.S.-based help desk support, proactive cybersecurity (Extended Detection and Response backed by a 24/7 SOC), cloud services, business continuity and disaster recovery, AI and digital transformation consulting, and continuous compliance-as-a-service for frameworks including CMMC, HIPAA, NIST SP 800-171, and SOC 2. Notable technical components include an AI/ML-enabled predictive maintenance layer, a client-facing ticket and device portal, a dedicated Apple-certified team for macOS/iOS environments, and vCIO and vCISO strategic advisory functions.

Commercially, Ntiva runs an all-inclusive subscription model with quote-based pricing, annual billing cadence, and a 45-60 day free onboarding window before billing commences, supplemented by project-based professional services for migrations, implementations, and compliance readiness. Go-to-market is direct sales-led via consultative selling and dedicated local market pods, supported by a national 24/7 back office and content-marketing-driven demand generation; no channel partner or reseller model is used. The customer base has expanded to roughly 2,000+ clients with headcount of 700-800+ professionals across eleven physical offices spanning ten U.S. states, with segment leadership in SMB and nonprofit verticals.

Ntiva has executed a sustained buy-and-build strategy, completing at least eighteen disclosed acquisitions since 2017 — most notably The Purple Guys (April 2024), which materially expanded scale, Contuit (October 2024), which added API automation and AI-adjacent software capability, and Site Tech Services (September 2025), which opened the retail automotive vertical. Southfield Capital is the only disclosed institutional capital event (2016). The company is privately held with no parent organization and operates as Ntiva, Inc.

Name

Ntiva

Legal name

Ntiva, Inc.

Website

https://ntiva.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Ntiva is a U.S. managed IT services provider delivering 24/7 help desk, cybersecurity, cloud, and continuous compliance-as-a-service to roughly 2,000 small and mid-sized businesses and nonprofits across government contracting, healthcare, legal, financial services, manufacturing, and automotive verticals.

Ownership category

akta.pro rank

Headquarters

HQ city

Mclean

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Managed IT Services: Recurring managed services revenue model providing comprehensive IT management, security, and support. Services include 24/7 help desk, proactive monitoring, cybersecurity, cloud solutions, and strategic consulting. All-inclusive plans with no hidden fees, structured around dedicated account managers and quarterly strategy sessions.
2. Professional Services: Project-based professional services including IT strategy, cloud migration, implementation, and compliance consulting. Provided alongside managed services for seamless transition from strategy to execution.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Ntiva is a managed IT services provider (MSP) that delivers outsourced IT management, cybersecurity, cloud solutions, and strategic IT consulting to small and mid-sized businesses across the U.S. Its offering includes 24/7 U.S.-based help desk support, proactive AI/ML-enabled maintenance, layered cybersecurity (XDR, SOC), Microsoft and Apple platform support, and compliance-as-a-service for frameworks such as CMMC, HIPAA, NIST, and SOC 2. Services are delivered through local market pods backed by national resources, with dedicated account managers, vCIO/vCISO advisory, and continuous compliance monitoring.

Product overview

Ntiva is a managed service provider (MSP) offering a unified portfolio of IT services built around a core managed services platform. The portfolio includes IT Managed Services as the foundation, supported by Cybersecurity Services (with XDR and SOC), Cloud Solutions, Microsoft Support, AI Services, and IT Consulting. Additional value-added modules include vCIO/vCISO strategic advisory services, Cybersecurity Risk Assessment, Compliance as a Service (CaaS), Managed Help Desk, Business Continuity and Disaster Recovery (BDR), and Managed Workstations for both PC and Mac. The company has expanded through multiple acquisitions including The Purple Guys, Contuit (adding API automation tools), Middleground Technologies, MXOtech, Navakai, NetLogicDC, and Site Tech Services.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Managed Services Comprehensive managed IT services including day-to-day IT management, 24/7 support, proactive cybersecurity, cloud solutions, and strategic consulting for businesses.
• Cybersecurity Services Multi-layered cybersecurity services including threat detection, prevention, and response with 24/7 SOC monitoring, XDR, MFA enforcement, and proactive defense strategies for regulated and unregulated organizations.
• IT Consulting Services Strategic IT consulting to align technology with business goals, uncover new opportunities, and drive sustainable growth through planning and emerging tech adoption.
• Cloud Solutions Modernization of IT environments with secure, scalable cloud services supporting flexibility, remote work, and business growth from migration to ongoing management across AWS, Azure, and VMware.
• Microsoft Support Expert Microsoft support ensuring devices, applications, and users work seamlessly from initial setup to complex troubleshooting for M365, Teams, Azure, and Cloud environments.
• AI Services

Quantifiable outcome

• 80% of issues resolved on first call
• +4 more outcomes

Named customers13 records

Segments10 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature7 records

Partnerships

One partnership is on record.

• IntelliGRCcoreTechnology or IntegrationStrategic partnership for GRC (Governance, Risk, and Compliance) platform supporting CMMC, NIST SP 800-171, and related compliance frameworks. Ntiva uses IntelliGRC as their operational backbone for delivering compliance-as-a-service to regulated clients. The partnership includes platform support, feature enhancement requests, CMMC consulting, sales strategy conversations, and C3PAO assessment preparation. This relationship was instrumental in Ntiva achieving CMMC Level 2 Certification and acted as a magnet for regulated clients.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ntiva
• LinkedInlinkedin.com/company/ntiva-inc-

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries7 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A19 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ntiva