Professional Credentials Exchange

What Professional Credentials Exchange does

Professional Credentials Exchange (ProCredEx) operates a cloud-based digital marketplace for verified professional credentials, primarily serving transportation companies and healthcare payors across the United States. Founded in 2018 and headquartered in Greenback, Tennessee, the company targets transportation providers, brokers, carriers, operators, and regulators, with secondary expansion into healthcare payors requiring credential verification for transportation service providers. Named enterprise customers include Kinetik, Tennessee Carriers, United, TransDev, Elevance Health, and Blue Cross Blue Shield Tennessee.

The core product is the ProCredEx Platform, an award-winning credentialing and incident case management platform built on Microsoft Azure infrastructure. Its technical components include secure document storage, automated credential management, collaborative grievance and incident case management with real-time access, automated compliance reporting and audit preparation, and stakeholder connectivity through collaborative networks that reduce duplicative work. The platform employs secure data handling via Azure-hosted clean rooms, Know Your Customer vetting, data encryption at rest and in motion, firewalls, and monitoring systems. ProCredEx integrates credential management, incident case management, compliance reporting, and stakeholder collaboration into a unified offering, distinguishing itself through deep domain specialization in transportation industry compliance.

The company operates a sales-led go-to-market motion combining direct enterprise sales with a self-service platform option, distributing through both an enterprise sales model and a self-serve platform portal. Revenue is generated through two annual subscription models: SaaS platform subscription for self-service credential management, and outsourced credentialing managed services where the ProCredEx team performs credentialing work on behalf of clients. Pricing is quote-based and not publicly disclosed. Leadership is headed by CEO Adam Cohen, with a C-suite including CFO Craig Rosenberg, CTO Matthew Sylvestre, and Chief Partnerships & Growth Officer George Bosnjak, collectively bringing healthcare technology and SaaS scaling experience. The company has raised capital via an SEC exempt securities offering, with disclosed funding of approximately $5,000,000.

Name

Professional Credentials Exchange

Legal name

Professional Credentials Exchange, Inc.

Website

https://procredex.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

ProCredEx operates a cloud-based digital marketplace for verified professional credentials, serving transportation companies and healthcare payors across the United States with credentialing, compliance reporting, incident case management, and stakeholder collaboration tools delivered via SaaS or outsourced services.

Ownership category

akta.pro rank

Product category

Credentialing and Compliance Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Provider Credentialing & Enrollment (Payer Contracting Ops) (HLACACAM)

Keywords

• Credential management software
• Compliance automation platform
• Transportation credentialing
• Incident case management
• Compliance reporting software

Headquarters

HQ city

Greenback

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. SaaS Platform Subscription: Software-as-a-service platform subscription for credentialing and compliance management. The platform offers two service models: self-service (customer uses the platform themselves) and outsourced services (ProCredEx team performs the credentialing work).
2. Outsourced Credentialing Services: Managed services where ProCredEx team handles credentialing work on behalf of clients, providing full-service compliance support.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Professional Credentials Exchange (ProCredEx) sells a cloud-based credentialing and incident case management platform that enables transportation providers, brokers, payors, and regulators to store documents, automate credential management, collaboratively handle grievance and incident cases, prepare compliance reports, complete audits, and grant partners electronic access to credentialing information. In addition to the self-service SaaS platform, ProCredEx offers fully outsourced credentialing services where its team performs the credentialing work on behalf of clients.

Product overview

ProCredEx offers a unified credentialing and compliance platform with integrated modules for credential management, incident case management, automated reporting and audits, and stakeholder collaboration. The platform is complemented by outsourced credential management services for organizations that prefer a managed-service approach.

Differentiator

Problem solved

Functional benefit

Products and services

• ProCredEx Platform Cloud-based credentialing and incident case management SaaS platform that enables transportation companies to store documents and data, automate credential management, collaboratively manage grievance and incident cases, prepare compliance reports, complete audits, and grant partners electronic access to credentialing information.
• Outsourced Credentialing Services Managed service in which ProCredEx's team performs credentialing work on behalf of clients, handling the entire process from document collection through compliance verification, allowing transportation organizations to delegate credentialing operations rather than operate the platform themselves.

Quantifiable outcome

• Average Audit Timeline: 00 Seconds (metric placeholder)
• +2 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Symplr: Symplr is a leading healthcare workforce and credentialing SaaS platform serving payors and health systems. Comparable because it offers provider credentialing, compliance, and managed services at enterprise scale, although it does not specialize in transportation.
• HealthStream: HealthStream is an established healthcare workforce platform offering credentialing, learning, and compliance solutions to hospitals and health systems. Comparable on credentialing and compliance, but with a broader workforce focus and no transportation specialization.

Direct peers

• SambaSafety: SambaSafety provides driver risk management and compliance monitoring for fleets, fleets, and insurers. Comparable to ProCredEx's transportation compliance and credentialing focus, with overlapping buyers (carriers, brokers, payors).
• CAQH: CAQH operates the Council for Affordable Quality Healthcare, including provider credentialing and data-exchange services widely used by health plans. Comparable as a credentialing and data-exchange utility serving payors, though healthcare-only.
• Verifiable: Verifiable provides an API-first provider credentialing, licensing, and enrollment platform for healthcare organizations. Directly comparable to ProCredEx's credentialing + compliance functionality, though focused on healthcare rather than transportation.
• Medallion: Medallion offers provider credentialing, payer enrollment, and compliance workflows as a SaaS platform. Comparable to ProCredEx on credentialing core and managed-services overlay, primarily serving healthcare rather than transportation.
• J. J. Keller & Associates: J. J. Keller provides DOT/FMCSA compliance, credentialing, and safety solutions for motor carriers. Directly comparable to ProCredEx for the transportation segment, though primarily content/services-based rather than SaaS-first.
• Foley Carrier Services: Foley provides outsourced licensing, permitting, credentialing, and compliance services to motor carriers and brokers. Comparable to ProCredEx on the outsourced credentialing services side for transportation customers.

Regional players

• IntelliTrans: IntelliTrans provides transportation management and visibility software to bulk and intermodal carriers. Adjacent to ProCredEx in serving transportation operators, with overlapping buyer profiles but different core functionality (logistics vs. credentialing).

Emerging players

• CertifyOS: CertifyOS offers AI-driven provider credentialing, licensing, and payer enrollment automation. Comparable as a credentialing platform competitor targeting payors, though at an earlier stage and healthcare-focused.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ProCredEx

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds2 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Professional Credentials Exchange