Datacom Group

What Datacom Group does

Datacom Group is a privately held, locally owned Australasian IT services company founded in 1963, headquartered in New Zealand and operating across 32 offices in New Zealand, Australia, Malaysia, and the Philippines with nearly 6,000 employees. The company delivers managed IT services, cloud migration and operations, cybersecurity, data centre and colocation services, and increasingly AI-enabled solutions to enterprise and government customers across the ANZ region. Named customers span financial services (ASB Bank, Westpac, Reserve Bank of New Zealand, IAG), agribusiness (Zespri), tertiary education (University of Auckland), healthcare (Te Wao Nui), and central and local government agencies.

Datacom's product and platform footprint combines proprietary assets with hyperscaler ecosystem partnerships. Proprietary offerings include the Datapay payroll platform and Datascape data platform, while newer AI productised services include AI Application Modernisation (in which AI agents write up to 70% of code during modernisation projects), the AI Sandpit for safe customer experimentation, GPU-as-a-service for sovereign AI workloads, AI Knowledge Assistants, an NLP-based Payroll Assistant, and speech-to-insight tooling for contact centres. Datacom is also the first Microsoft partner and the first AWS partner across Australia and New Zealand, and is a member of the New Zealand Tech Sovereignty Alliance, giving it privileged hyperscaler co-sell positioning and an onshore data residency narrative relevant to regulated buyers. Strategic partnerships include a hyperscale data centre arrangement with AirTrunk to support NZ enterprise and sovereign cloud demand.

Datacom monetises primarily through multi-year managed services contracts, project-based professional services, cloud and infrastructure resale, data centre colocation, and recurring SaaS revenue from products such as Datapay and Datascape. Its go-to-market is anchored on long-standing enterprise and government relationships in ANZ, supplemented by offshore delivery capability in Malaysia and the Philippines, and increasingly on AI modernisation and sovereign AI infrastructure engagements. The privately held structure means the company reinvests operating cash flow into expansion (new AI product lines, sovereign infrastructure, senior AI and product leadership hires) rather than relying on external funding, consistent with its 60-plus year operating history and stable headcount base.

Name

Datacom Group

Legal name

Datacom Group

Website

https://datacom.com

Company type

Private

Founded year

1963

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Datacom Group is a privately held Australasian IT services company providing managed IT, cloud, cybersecurity, data centre, payroll, and AI solutions to enterprise and government customers across New Zealand, Australia, and parts of Asia, with nearly 6,000 employees across 32 offices.

Ownership category

akta.pro rank

Product category

Managed IT Services and Cloud Infrastructure

NAICS

Computer Facilities Management Services (541513), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Enterprise Data Centers & On-Prem Facilities (Owned/Operated) (HDABACAG)

akta.pro secondary industry

Data Platforms & Modern Data Stack Services (Lakehouse, DW, MDM) (BPAEAHAC)

Keywords

• Managed IT services
• Cloud infrastructure services
• Data centre colocation
• Enterprise application development
• Cybersecurity consulting

Headquarters

HQ city

Wellington

HQ country

New Zealand

HQ region

Oceania

Offices12 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services & Consulting: IT consulting, managed IT services, cybersecurity, service desk, and technology lifecycle services delivered by a team of nearly 6,000 professionals to enterprise and government customers across Australia and New Zealand.
2. Data Centre Colocation & Infrastructure: Secure, scalable, and award-winning data centre solutions providing colocation services across New Zealand and Australia with 100% uptime SLA commitments.
3. SaaS Products (Datapay, Datascape, Gateway, Timpani): Cloud-based software products including payroll (Datapay), local government platform (Datascape), payment gateway, and logistics management (Timpani) on subscription basis.
4. Cloud Services: Hybrid and private cloud, public cloud, cloud connectivity, FinOps, cloud migration and modernisation services.
5. Application Development & AI Services: Enterprise application development, AI-powered engineering, software engineering, AI app modernisation, AI assurance, digital experience, and business process outsourcing services.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Datacom Group is one of Australasia's largest locally-owned professional IT services companies delivering managed IT services, cloud infrastructure, cybersecurity, and enterprise application development to government and large enterprise customers across Australia and New Zealand. The company sells its own proprietary SaaS products (Datapay payroll, Datascape local government platform, Gateway payments and communications, Timpani logistics event management) and operates four sovereign data centres in New Zealand under 100% uptime SLAs.

Product overview

Datacom Group offers a diversified portfolio of technology solutions spanning enterprise software products, professional services, and managed infrastructure. The core product portfolio includes Datapay (cloud-based payroll for Australia and New Zealand), Datascape (council management platform for New Zealand local government), Gateway (enterprise payments and communications), Timpani (transport and logistics event management), and Data Centres (colocation and managed infrastructure). AI capabilities are delivered through foundational services (AI Foundations, AI for Productivity, AI Insights, AI Sandpit) with the Payroll Assistant providing an embedded AI feature within Datapay. Professional services encompass Application Services (including AI-Powered Engineering and Software Engineering), Digital Experience, Data Intelligence and Process Optimisation, Cloud, Security, Managed IT Services, Network Services, Software Management and Licensing, Asset Lifecycle Services, Contact Centres, and Business Platforms (ERP, CRM, EAM).

Differentiator

Problem solved

Functional benefit

Brands

• Datapay: A modern, cloud-based enterprise payroll solution for Australia and New Zealand.
• Datascape
• Gateway
• Timpani
• Antenno

Products and services

• Datapay A modern, cloud-based enterprise payroll solution for Australia and New Zealand, providing managed payroll services, mobile access via MyPay, employee self-service portals, compliance support, and an AI-powered payroll assistant for ANZ legislative compliance.
• Datascape A cloud-based software suite purpose-built for New Zealand local government, integrating rates, CRM, community engagement and regulatory compliance. Includes modules for property rating, financials, facility bookings, and citizen self-service.
• Gateway An integrated enterprise solution delivering secure payments processing and two-way customer communications, incorporating products for payments and customer messaging with different features and customer bases.
• Timpani An event management platform made for transport and logistics networks of any scale, bringing real-time visibility, advanced track and trace, and improved efficiency.
• Data Centres Secure, scalable, award-winning data centre solutions across New Zealand and Australia including enterprise colocation, high-density AI workloads support, and 100% uptime SLA commitments covering power, cooling and security.
• Managed IT Services IT support, service operations, and technology lifecycle services delivered to transform business operations for enterprise and government customers across Australia and New Zealand.
• Cloud Services Cloud solutions including hybrid and private cloud, public cloud, connectivity, FinOps, innovation, migration and modernisation, operations, and data protection.
• Cybersecurity Services Cybersecurity and protective services including culture change programs, risk reduction, security insights, and 24/7 cyber operations led by the Head of Cyber Operations.
• Application Services End-to-end enterprise application development including AI-powered engineering, software engineering, data intelligence and process optimisation, and digital experience design.
• AI Sandpit A safer path to AI for organisations enabling on-premises or hybrid deployments from pilots to production, with sovereign GPU-as-a-service for AI workloads.
• Contact Centre Solutions Contact centre operations and customer engagement solutions including service desk, experience technology, business process outsourcing, and workforce management.

Quantifiable outcome

• 30-50% cost savings on application modernisation compared to traditional approaches
• +7 more outcomes

Named customers25 records

Segments14 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability10 records

Feature9 records

Partnerships

17 partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMulti-solution partnership. Datacom was the first to partner with Microsoft when AWS and Microsoft first established operations in Australia and New Zealand. Offers solutions across Microsoft 365, Azure, Copilot, Dynamics 365, and related Microsoft technologies.
• AWS (Amazon Web Services)coreTechnology or IntegrationCloud partner. Datacom was the first to partner with AWS when it established operations in Australia and New Zealand. Provides cloud infrastructure, AI, and managed services on AWS.
• AdobecoreTechnology or IntegrationMulti-solution partnership for digital experience platforms, content management, marketing automation, and digital signage solutions including AEM assets essentials.
• SalesforcecoreTechnology or IntegrationMulti-solution partnership for CRM, customer experience, and digital platform solutions.
• CiscocoreTechnology or IntegrationMulti-solution partnership for networking, security, collaboration, and managed services.
• Dell TechnologiescoreTechnology or IntegrationMulti-solution partnership for hardware, infrastructure, data centre, and edge computing solutions.
• HPcoreTechnology or IntegrationManaged IT services partnership for hardware, printing, and workplace solutions.
• HPE (Hewlett Packard Enterprise)coreTechnology or IntegrationManaged IT services partnership including HPE Aruba for networking solutions.
• VMware by BroadcomcoreTechnology or IntegrationCloud partnership for virtualisation, cloud infrastructure, and data centre solutions.
• Red HatcoreTechnology or IntegrationCloud partnership for open-source enterprise solutions, cloud-native development, and infrastructure.
• GooglecoreTechnology or IntegrationMulti-solution partnership for Google Workspace, cloud, AI, and digital marketing solutions.
• IBMcoreTechnology or IntegrationMulti-solution partnership for enterprise technology, AI, and managed services.
• ServiceNowcoreTechnology or IntegrationPartnership for service management, workflow automation, and business process solutions enhancing field service and customer service management.
• FortinetcoreTechnology or IntegrationSecurity partnership for cybersecurity solutions and network protection.
• AirTrunkcoreStrategic or Co-development PartnerStrategic partnership supporting technology sovereignty initiatives. AirTrunk is a key hyperscale data centre partner referenced in context of protecting critical digital infrastructure from geopolitical risks.
• National Technology Security Alliance (NTSA)coreStrategic or Co-development PartnerDatacom is involved in the NTSA supporting Australia's technology sovereignty through smart regional partnerships to protect critical digital infrastructure from geopolitical risks and supply chain vulnerabilities.
• Fulton HogancoreStrategic or Co-development PartnerEnduring data centre partnership since 2012 with Fulton Hogan hosting mission-critical equipment in Datacom facilities on both sides of the Tasman. Provides 24/7 access to data and applications backed by 100% uptime SLA.

Scale indicators10 records

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• Accenture: Global IT services and consulting leader with deep ANZ presence. Directly comparable as a managed services, cloud transformation and application modernisation competitor, though at vastly larger scale and broader geographic footprint.
• IBM Consulting: Heritage IT services and infrastructure giant with strong ANZ presence in banking, government and enterprise. Competes with Datacom across managed services, cloud, AI and infrastructure modernisation, but operates at much broader global scale.

Direct peers

• Infosys: Global IT services firm with established ANZ delivery capability and consulting-led digital transformation offerings. Comparable business model (managed services, application modernisation, cloud) with strong competition in shared accounts.
• Tata Consultancy Services (TCS): Large IT services and consulting firm with significant ANZ presence serving banking, government and enterprise clients. Overlaps with Datacom across managed services, application development and digital transformation.
• NTT Data: Asia-Pacific-led IT services provider with strong presence across ANZ and ASEAN. Closely comparable on managed services, cloud, data centre and government / financial services focus.
• Fujitsu: Japan-headquartered IT services and infrastructure provider with significant ANZ operations. Comparable across managed services, data centres, cloud and government / enterprise transformation work.
• Capgemini: Global IT services and consulting firm with established ANZ delivery and shared financial services / cloud transformation focus. Directly comparable on business model and target verticals.
• Insight Enterprises: IT solutions and services provider combining hardware/software distribution with managed services and data centre offerings. Comparable hybrid model of asset resale plus managed services and cloud infrastructure.
• DXC Technology: Global managed IT services and infrastructure provider with strong enterprise / government focus. Overlaps with Datacom on data centre, cloud, application services and managed IT engagements in regulated industries.

Regional players

• Spark New Zealand: NZ-headquartered telco and digital services provider with comparable focus on NZ government, enterprise and SMB customers. Closest local competitor in NZ managed services, cloud and data centre, competing head-to-head for many of the same accounts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/datacom
• YouTubeyoutube.com/channel/UCbvrudIoBQ1vx55Ra-ximiw
• Facebookfacebook.com/datacomcommunity
• LinkedInlinkedin.com/company/datacom
• Instagraminstagram.com/datacomlife/?hl=en

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Datacom Group