What Jendela360 does

Jendela360 (legally PT. Vidi Vici Digital) is an Indonesian online-to-offline (O2O) property technology platform founded in 2016, headquartered in Jakarta. The company operates an apartment rental and sales marketplace that connects renters with property owners across Greater Jakarta (Jakarta, Tangerang, Bekasi, Depok), with planned expansion into Bogor, Surabaya, and Bali. Its core offering centers on a catalog of more than 32,000 verified apartment listings, supported by proprietary 360-degree virtual tour technology, a WhatsApp-based AI assistant called Della for personalized apartment recommendations, and dedicated sales advisors who accompany prospects on physical viewings.

The platform is built on a transaction-based revenue model. Jendela360 charges no upfront fees to property owners for rentals; instead, it earns success-based commissions on completed deals. For property sales, the company applies tiered profit-sharing commissions of 2% on transactions above Rp 3 billion, 2.5% on Rp 1–3 billion, and 3% below Rp 1 billion. Tenants can convert monthly rent into credit card installments of up to 12 months through partnerships with major Indonesian banks (BCA, Mandiri, BRI, BNI, and others) and fintech lenders, addressing a key pain point around large upfront rental payments. The company also offers a property management service for landlords that includes professional photography, virtual tour production, tenant screening, contract management, and free unit cleaning, monetized only on successful placement.

Jendela360 serves a hybrid customer base spanning expatriates and international professionals, young urban professionals (millennials and Gen-Z), domestic renters across Greater Jakarta, and apartment owners/landlords. The platform draws over 1 million monthly website visits and has accumulated a cumulative funding base that includes a 2018 seed round, a 2020 pre-Series A, a 2022 Series A from a Sinar Mas Group subsidiary, and a 2024 Series A of $2.7 million co-led by Living Lab Ventures and OCBC Ventura. The company employs 51–100 staff and operates from its West Jakarta headquarters.

Name

Jendela360

Legal name

PT. Vidi Vici Digital

Website

https://jendela360.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Jendela360 is an Indonesian O2O proptech marketplace that connects renters and landlords across Greater Jakarta via 32,000+ verified apartment listings, 360 virtual tours, and dedicated sales advisors, monetizing through transaction commissions and installment-based rent payments.

Ownership category

akta.pro rank

Product category

Online Real Estate Rental Marketplace

NAICS

Offices of Real Estate Agents and Brokers (5312), Residential Property Managers (531311)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Local/Regional Vacation Rental Marketplaces (Geo-Focused Platforms) (THAMALAL)

akta.pro secondary industries

Co-Host / On-the-Ground Operations & Guest Services (BPAJAIAI), Direct Booking Platforms & Booking Engines for Hosts/Managers (THAMALAE), Short-Term Rental (STR) Management for Individual Hosts (BPAJAIAB)

Keywords

• Apartment rental marketplace
• Online-to-offline proptech
• Property management services
• Verified apartment listings
• Virtual property tours

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Technology or R&D, Operations

Revenue model

1. Rental Commission: Jendela360 charges no fees to property owners for rental transactions. Revenue is generated through success-based commissions on completed deals.
2. Property Sales Commission: For property sales transactions, Jendela360 charges profit sharing commissions: 2% for transactions above Rp 3 Billion, 2.5% for transactions between Rp 1-3 Billion, and 3% for transactions below Rp 1 Billion.
3. Platform Services for Property Owners: Free listing and photography services for property owners, with revenue generated only upon successful rental or sale of the property through the platform.

Pricing tiers

Distribution channels3 records

Marketing channels4 records

Core offering

Jendela360 operates an online-to-offline (O2O) apartment rental and sales marketplace in Indonesia, listing 32,000+ verified apartments across Greater Jakarta. The platform combines 360-degree virtual tour technology, flexible installment payments (up to 12 months via credit card or fintech), and dedicated sales advisors who accompany clients on physical viewings. For property owners, the company provides free listing, professional photography, and full-service property management on a success-based commission model.

Product overview

Jendela360 operates as a unified apartment rental platform with a modular product architecture. The core product is the Jendela360 Platform, an online-to-offline (O2O) property tech marketplace facilitating rental and sales of apartments across major Indonesian cities. This core platform is enhanced by complementary modules including the 360 Virtual Tour technology (positioning Jendela360 as Indonesia's first proptech company to popularize immersive property viewing), the Della AI Chat Assistant for personalized recommendations, a flexible Installment Payment Service supporting credit card and fintech-based monthly payments, a Verified Listing Service ensuring fraud prevention, and a Property Management Service enabling landlords to professionally manage and market their units with free advertising and success-based commissions.

Differentiator

Problem solved

Functional benefit

Products and services

• Jendela360 Apartment Rental & Sales Marketplace Indonesia's leading apartment rental and sales marketplace with 32,000+ verified listings across Greater Jakarta (Jakarta, Tangerang, Bekasi, Depok). Operates on an online-to-offline (O2O) model combining a self-serve website for property search with dedicated sales advisors who accompany clients on physical viewings. Serves individual renters (expatriates, young professionals, domestic renters) and property owners.
• Property Management Service for Landlords Full-service property management service for landlords and apartment owners. Includes professional photography, 360 virtual tour creation, marketing, tenant screening, contract management, billing management, and free unit cleaning. Pricing is success-based — owners pay commission only upon completed rental or sale, with no upfront listing fees.

Quantifiable outcome

• 4x growth in sales and revenue over 18 months during pandemic period
• +2 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature3 records

Scale indicators7 records

Expansion highlights7 records

Direct peers

• Travelio: Indonesian apartment-focused rental platform offering monthly, yearly, and short-term stays across Jakarta and other cities with verified listings. Directly competes with Jendela360 in the same apartment rental vertical with similar O2O service model.
• Lamudi Indonesia: Indonesian online property marketplace covering apartments, houses, and condos for sale and rent. Closely comparable to Jendela360 as a property listing platform serving the same Jakarta market and renter/landlord segments.
• Rumah123: One of Indonesia's largest property portals for new developments and secondary market apartments/houses for sale and rent. Operates in the same Jakarta-focused apartment segment with broad property inventory overlap.
• 99.co Indonesia: Singapore-headquartered property platform with full Indonesia operations covering apartments for sale and rent. Comparable apartment-rental marketplace model with similar listing and brokerage approach.

Broad incumbents

• PropertyGuru Group: Regional Southeast Asian property platform with significant Indonesia presence via Rumah123 prior to separation and ongoing operations. Larger, publicly-listed competitor with broader portfolio across multiple property verticals.
• OLX Indonesia: Major Indonesian classifieds platform with a sizeable property rental and sales vertical. While not apartment-specialized, it overlaps significantly in renter/landlord acquisition for the same Indonesian market.
• Traveloka: Indonesia's leading super-app spanning flights, hotels, and short-term rentals, which acquired Airy Rooms. A much larger incumbent with potential to expand into monthly apartment rentals as it scales its property vertical.
• Airbnb: Global short-term rental marketplace with growing Indonesia presence, particularly in Bali and Jakarta. Comparable for Jendela360's short-term rental expansion, though focused on vacation rather than long-term stays.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/jendela360

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds6 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jendela360