Mobileum

What Mobileum does

Mobileum is a Cupertino, California-headquartered telecom analytics and network solutions provider, founded in 2000 and currently controlled by H.I.G. Capital following the 2022 acquisition from Audax Group. The company sells an enterprise B2B software and services platform anchored by the Active Intelligence Platform, which unifies data, AI, and automation across five core ecosystems: RAID for integrated risk management, GlobalRoamer for roaming management, DNA Intelligence for deep network analytics, SITE for signaling and interconnect testing, and dsTest for network testing and simulation. Its products span Roaming Management, Risk Management, Network Security Management (including cross-protocol signaling firewalls for SS7, Diameter, GTP, and 5G HTTP), Testing/Assurance/Observability, Customer Experience Management, and Data Insights & Monetization, with newer offerings including RAID 9 with Agentic AI capabilities and a white-labeled AI Assistant for SME/SMB customers developed with NOHOLD. The portfolio is ISO/IEC 27001:2022 certified, integrates with Splunk, Apache Kafka, and major CI/CD platforms, and is offered via Premium APIs for programmatic testing.

The company's customers are predominantly telecom operators (CSPs), MVNOs, cable operators and MSOs, with growing exposure to adjacent verticals such as connected cars, Industry 4.0, MSSPs, fintech, maritime, and government/regulators. Revenue is generated through a mix of software licenses and recurring subscriptions (Active Intelligence Platform, RAID, GlobalRoamer, dsTest), professional services for implementation and integration, and managed services where operators outsource risk and intelligence operations. Pricing is quote-based and tailored to operator scale, deployment scope, and service requirements; no public price list exists.

Mobileum distributes through direct enterprise field sales via 30+ offices across North America, Latin America, Europe, the Middle East, and Asia Pacific, supplemented by event-driven demand generation at MWC Barcelona and ecosystem partnerships including the GSMA VOLTIS 5G Extension Verification Program and the NOHOLD AI alliance. The company has 251–500 employees, has undergone a financial restructuring that concluded in October 2024, and in February 2026 faced criminal fraud charges against two former executives linked to the 2022 PE transaction, an overhang on its narrative even as operating activity continues.

Name

Mobileum

Legal name

Mobileum Inc.

Website

https://mobileum.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

251–500 employees

Short description

Mobileum provides AI-driven telecom analytics software covering roaming, fraud management, network security, testing, and data monetization for global telecom operators, MVNOs, cable operators, and enterprise IoT verticals. The company sells via direct enterprise sales, managed services, and partnerships from 30+ global offices.

Ownership category

akta.pro rank

Product category

Telecom Analytics Software

NAICS

Telecommunications (517), All Other Telecommunications (517810)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Mobile Roaming & Interconnect Services (roaming hubs, IREG/TADIG, clearing) (HDAIAEAE)

Keywords

• Telecom analytics software
• Roaming management solutions
• Telecom fraud management
• Network security signaling
• Revenue assurance platform

Headquarters

HQ city

Cupertino

HQ country

United States

HQ region

North America

Offices30 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: Mobileum generates revenue through software platform licenses and subscriptions, including the Active Intelligence Platform, RAID risk management, GlobalRoamer roaming solutions, and network testing platforms. Revenue is typically recurring as operators subscribe to comprehensive platforms rather than point solutions.
2. Professional Services: The company provides business consulting and managed services, including implementation, integration, and ongoing operational support for its platforms. This includes 24/7 support and operations capabilities.
3. Managed Services: Mobileum offers managed operations for its platforms, enabling telecom operators to outsource network intelligence and risk management functions. Revenue is recurring based on service scope and operator scale.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Mobileum provides an AI-driven Active Intelligence Platform and a suite of telecom analytics products for communication service providers. Its offerings span roaming management, integrated risk and fraud management, cross-protocol network signaling security, network testing and assurance, customer experience management, and data monetization. The company sells primarily through software subscriptions and licenses to telecom operators, MVNOs, cable operators, and enterprise verticals.

Product overview

Mobileum offers a modular portfolio centered on its Active Intelligence Platform, which unifies data, AI, and automation across telecom operations. The core product suite spans Roaming Management (optimizing roaming quality, coverage, and revenue), Risk Management (protecting revenue through fraud detection and revenue assurance), Network Security Management (cross-protocol signaling firewalls), Testing Assurance & Observability (real-time service quality validation), Customer Experience Management (AI-driven insights), and Data Insights & Monetization (turning network data into revenue). Supporting these are specialized platforms including RAID (integrated risk management), GlobalRoamer (roaming ecosystem), dsTest (network testing/simulation), DNA Intelligence (deep network analytics), Roaming DNA (DPI-powered roaming analytics), and SITE (signaling testing). The AI Assistant for SME/SMB adds a white-labeled conversational AI layer. Together, these products enable operators to automate decisions, improve network performance, mitigate fraud, and monetize data across global telecom networks.

Differentiator

Problem solved

Functional benefit

Brands

• GlobalRoamer: Roaming management ecosystem for telecom operators
• RAID
• SITE
• dsTest
• DNA Intelligence
• Active Intelligence Platform

Products and services

• Active Intelligence Platform Unified data, AI, and automation platform that drives telecom decisions by integrating network intelligence across roaming, risk management, security, and analytics for CSPs.
• Roaming Management Roaming optimization suite including steering of roaming, roaming campaign management, and roaming experience management for telecom operators and MVNOs.
• Risk Management AI-powered risk management covering revenue assurance, fraud management, bypass fraud detection, and flash calls detection for telecom operators.
• Network Security Management Cross-protocol signaling firewall, SMS firewall, and voice firewall for protecting telecom networks against fraud and security threats across SS7, Diameter, GTP, and 5G protocols.
• Testing, Assurance & Observability Real-time network testing, assurance, and observability suite including eSIM testing, 5G roaming quality assurance, and lab pre-deployment testing for telecom operators.
• Customer Experience Management AI-driven real-time customer experience insights including subscriber care, smartphone-based testing, and service assurance for telecom operators.
• Data Insights & Monetization Data analytics and monetization suite including user segmentation, digital lead generation, and subscriber churn prevention for telecom operators.
• RAID Integrated Risk Management Platform Integrated risk management platform combining AI, automation, and continuous monitoring to prevent fraud, protect margins, and ensure regulatory compliance for telecom operators.
• GlobalRoamer Comprehensive roaming ecosystem enabling operators to manage, test, and optimize international roaming services and connectivity, including GTP routing, HSS, EIR, steering of roaming, and roaming campaign management.
• dsTest Network Testing Platform Network testing and simulation platform for validating 4G/5G network functions, services, and interoperability in lab and field environments.
• DNA Intelligence (Deep Network Analytics) Deep network analytics platform providing real-time visibility into network performance, service quality, and subscriber experience across multi-generation networks.
• Roaming DNA DPI-powered roaming analytics platform enabling CSPs to analyze and optimize roaming traffic patterns, quality, and revenue.
• SITE Signaling and Interconnect Testing Signaling and interconnect testing platform for validating network protocols and interfaces across SS7, Diameter, GTP, and 5G.
• AI Assistant for SME/SMB White-labeled AI assistant platform enabling telecom operators to offer branded, subscription-based AI services to enterprise and SME customers for customer support and sales automation.

Quantifiable outcome

• Grameenphone deployed AI-driven risk management platform reducing fraud exposure and improving customer experience
• +3 more outcomes

Named customers8 records

Segments10 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability10 records

Feature10 records

Partnerships

Two partnerships are on record, tiered core.

• GSMA Industry ServicescoreStrategic or Co-development Partner · 26 February 2026Mobileum serves as verification partner for GSMA Industry Services' VOLTIS 5G Extension Verification Program. The program provides operators with a standardized framework to validate next-generation 5G roaming and interoperability. Mobileum manages end-to-end validation including test planning, execution, troubleshooting, and final reporting, helping operators reduce reliance on bilateral testing.
• NOHOLDcoreStrategic or Co-development Partner · 1 September 2025Strategic AI alliance announced September 2025, with white-labeled AI Assistant solution launched February 2026. The partnership enables telecom operators to offer branded AI assistant subscriptions to enterprise and SME customers. The solution is powered by NOHOLD's SICURA QuickStart platform and delivered by Mobileum, allowing operators to generate recurring revenue while helping SMEs automate customer support and sales without coding.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Subex: Subex is a telecom analytics provider specializing in fraud management, revenue assurance, and network analytics for CSPs worldwide. Its HyperSense and ROC platforms overlap directly with Mobileum's RAID risk-management and Active Intelligence offerings, serving the same enterprise telecom buyer.
• Syniverse: Syniverse provides global roaming, messaging, and intercarrier services to mobile operators, including signaling and clearing-house solutions historically overlapping with Mobileum's GlobalRoamer and signaling firewall products. Both serve tier-1 MNOs for wholesale roaming and interconnect.
• TEOCO: TEOCO delivers network analytics, assurance, and optimization software for telecom operators, with comparable offerings in geospatial analytics, customer experience, and fraud/risk. Its HELIX and Mentor product lines compete head-to-head with Mobileum's DNA Intelligence and Customer Experience Management suites.
• Evolved Intelligence: Evolved Intelligence provides roaming and signaling security solutions (including its S8 firewall) for telecom operators globally. Originally acquired by Mobileum in 2018 but later re-emerged as an independent brand, it remains a direct competitor in the signaling-firewall and roaming-security niche.
• Neural Technologies: Neural Technologies offers telecom-specific fraud, revenue assurance, and analytics solutions including its Digital BSS and risk-management platforms. It serves a similar CSP/MNO buyer base and competes in fraud detection, revenue protection, and analytics—Mobileum's core RAID use cases.
• WeDo Technologies: WeDo Technologies (acquired by Mobileum in 2019 but with retained product identity) provides revenue assurance and fraud management solutions for telecom operators globally. Its RAID-class product portfolio competes with Mobileum's RAID and similar offerings in the same fraud/revenue assurance category.

Broad incumbents

• Amdocs: Amdocs is a large, established telecom software vendor offering BSS, OSS, and network analytics suites for global CSPs. While broader in scope than Mobileum, its analytics, fraud, and assurance modules overlap with Mobileum's Active Intelligence Platform and present bundled competitive pressure in tier-1 carrier deals.
• Ericsson: Ericsson is a major telecom equipment vendor with growing software offerings in network analytics, managed services, and 5G assurance. Its scale and carrier relationships make it a formidable competitor for telecom-operator analytics and assurance budgets that Mobileum also targets.
• Netcracker Technology: Netcracker (a NEC subsidiary) provides BSS/OSS, digital BSS, and telecom analytics solutions for large service providers. Its broad portfolio includes fraud management and revenue assurance capabilities that overlap with Mobileum's risk and revenue assurance offerings.
• Hewlett Packard Enterprise (HPE) / HPE Telecom: HPE provides telecom network analytics, assurance, and BSS solutions through its Communications and Media Solutions group. As a broad incumbent, HPE competes with Mobileum for large operator analytics and assurance contracts with significant scale advantages.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/RoamwareTeam/featured
• LinkedInlinkedin.com/company/roamware
• Instagraminstagram.com/mobileum_
• Xx.com/MobileumInc
• Facebookfacebook.com/RoamwareRoaming

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries2 records

Funding overview

Funding rounds3 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A10 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mobileum