Open Systems

What Open Systems does

Open Systems is a Zurich-headquartered managed SASE (Secure Access Service Edge) provider founded in 1990 that delivers SD-WAN, Security Service Edge, and global connectivity as a single, natively integrated subscription service operated from its own Mission Control Operations Center. The platform combines a proprietary single-pass architecture with 500+ global Points of Presence across 47 countries, certified Level-3 engineering coverage on a 24x7 follow-the-sun basis, and bundled security functions including Secure Web Gateway, Zero Trust Network Access, CASB, Network Detection and Response, Cloud Sandbox, Email Security, Advanced Threat Protection, and a dedicated OT Firewall for industrial environments.

The company serves enterprise and mid-market customers primarily in manufacturing, financial services, higher education, and NGOs, with reference customers including Sika, Kelvion, Franke, GEA, and ALTANA. Open Systems employs approximately 260 staff across offices in Zurich, Bern, Düsseldorf, Noida, and San Francisco, and operates with a per-user flat-fee subscription model that bundles unlimited support, hardware/software upgrades, and full lifecycle management. AI is applied as a feature layer inside malware detection, email threat detection, CASB risk scoring, and SD-WAN traffic automation rather than as the primary product differentiator.

The company has reached approximately $41.3 million in annual recurring revenue as a bootstrapped business with no external venture funding, against a most recently disclosed valuation of $123.8 million. Swiss Post announced plans to acquire Open Systems AG in September 2024, subject to German Competition Authority approval, and Dennis Monner succeeded Daniel Neuhaus as CEO in October 2025 to lead the next phase of growth.

Name

Open Systems

Legal name

Open Systems

Website

https://open-systems.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

251–500 employees

Short description

Open Systems is a Zurich-based managed SASE provider founded in 1990 that delivers integrated SD-WAN, SSE, and global connectivity as a subscription service to enterprise and mid-market customers across manufacturing, financial services, higher education, and NGOs.

Ownership category

akta.pro rank

Product category

Managed Network Security (SASE)

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)

akta.pro primary industry

Secure Access Service Edge (SASE) & SSE (HDADABAB)

akta.pro secondary industries

Network Security Managed Services (Firewall/IDS/IPS/SASE) (BPAEADAG), Secure Access Service Edge (SASE) & Secure SD-WAN (HDAIAFAH), Network Security Services (Firewall/VPN/ZTNA/SASE Integration) (BPAEAEAG)

Keywords

• Managed SASE platform
• SD-WAN services
• Network security
• Global connectivity
• Cybersecurity operations

Headquarters

HQ city

Zürich

HQ country

Switzerland

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Managed SASE Subscription: Open Systems offers a native managed SASE platform combining SSE and SD-WAN as a subscription service. Pricing is per-user flat fee covering unlimited support calls/tickets, hardware and software upgrades, and full lifecycle management. This is the primary revenue stream.
2. Managed Services (Professional Services): Additional professional services include tailored onboarding, full operational staffing, deployment, and lifecycle success services bundled with the subscription. Level-3 engineering support and assigned Customer Success Managers are part of the service.
3. Global Connectivity Services: Last-mile connectivity sourcing, contracting, and management; backbone connectivity; Line Operations Service — all delivered as managed services. These connectivity-related services are bundled as managed offerings alongside the core SASE subscription.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels10 records

Core offering

Open Systems delivers a native, fully managed SASE (Secure Access Service Edge) platform combining Security Service Edge (SSE) and SD-WAN as a Service through a single cloud-native portal. Services are operated end-to-end by the company's 24x7 Mission Control Operations Center staffed with certified Level-3 engineers, including global private backbone connectivity spanning 500+ PoPs across 47 countries. Customers receive per-user subscription-based secure connectivity, firewall, ZTNA, CASB, email security, and lifecycle management with end-to-end SLAs.

Product overview

Open Systems offers a native, managed SASE (Secure Access Service Edge) platform with a unified architecture combining Network Services and Security Services. The core SASE Experience integrates SD-WAN as a Service, SSE as a Service (encompassing Secure Web Gateway, ZTNA, CASB, Email Security, NDR, Cloud Sandbox, and ATP), and Global Connectivity Services (including Backbone with 500+ PoPs and Last-Mile Connectivity). Supporting services include Firewall Experience (SD-WAN/OT/LAN variants), Mobile Entry Point, Partner Connect, Line Operations Service, and Customer Portal with SASE Atlas. Service delivery is backed by Mission Control Operations staffed with Level-3 engineers and explicit SLAs including 99.99% on-premises equipment SLA and 99.999% Cloud Services SLA.

Differentiator

Problem solved

Functional benefit

Products and services

• SASE Experience Open Systems' flagship managed SASE offering combining Security Service Edge (SSE) and SD-WAN as a Service with full delivery and operational services for enterprises requiring secure, agile network access with high availability.
• Native Managed SASE Platform Single-vendor SASE platform consolidating unified SASE technologies into a single portal, operated entirely by Open Systems' certified Level-3 Mission Control engineers, distinguishing it from MSSPs that bolt together multi-vendor products.
• SD-WAN as a Service Edge-to-edge software-defined network connectivity featuring AI-assisted automation, 24x7 monitoring, and complete operation management from Mission Control NOC, targeting enterprises with distributed branch offices.
• Global Connectivity Services End-to-end managed connectivity combining regional last-mile services with the private Open Systems backbone, providing network access through global PoPs with true end-to-end availability and quality SLAs.
• Firewall Experience Managed firewall service with 24x7 follow-the-sun management by Level-3 engineers, available in SD-WAN, OT (Operational Technology), and LAN variants for comprehensive network protection across IT and OT environments.
• SSE as a Service Security Service Edge delivered as a service integrating seven security functions: DNS Filter, Next-Generation Firewall, Secure Web Gateway, Email Security, CASB, Cloud Sandbox, and Advanced Threat Protection.
• Global Backbone Connectivity Private global network backbone with more than 500 PoPs in 113 cities across 47 countries, providing predictable latency, minimal packet loss, and guaranteed bandwidth for cloud services and applications.
• Last-Mile Connectivity Service Managed service that handles sourcing, contracting, and management of ISP lines across 180 countries, offering unified billing and optimized connectivity solutions for global enterprises.
• Email Security Service Email protection service available in Standard and Advanced tiers, offering sender authentication (SPF/DKIM/DMARC), TLS encryption, AI-driven threat detection, and compliance support, with Swiss/EU data hosting.
• Customer Portal with SASE Atlas Secure customer-facing portal providing operational key figures, ticketing, trend analysis, network health maps, audit trails, and SASE Atlas visualization for real-time security and availability monitoring of customer SASE deployments.

Quantifiable outcome

• 30% reduction in setup costs vs. traditional MSPs
• +12 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature11 records

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Palo Alto Networks (Prisma SASE): Palo Alto Networks bundles Prisma SASE (Prisma SD-WAN + Prisma Access SSE) as part of a broader enterprise security portfolio. It competes with Open Systems in large enterprise SASE deals where buyers prefer a single-vendor security platform; scale and R&D spend vastly exceed Open Systems', but Prisma SASE is one product line among many rather than a specialized managed offering.
• Cloudflare (Magic WAN / Cloudflare One):
• Zscaler: Zscaler is the SSE market leader with ZIA (secure web gateway), ZPA (ZTNA), and ZDX (digital experience monitoring). It overlaps with Open Systems' SSE as a Service component but does not own SD-WAN infrastructure or deliver a fully managed, all-inclusive offering — enterprises typically pair Zscaler with a separate SD-WAN and managed service partner.

Direct peers

• Cato Networks: Cato Networks is the most direct competitor to Open Systems — a converged, cloud-native managed SASE platform combining SD-WAN and security services, delivered as a single-vendor managed offering. Both target mid-market and enterprise customers replacing MPLS with a global SASE backbone, with similar all-inclusive managed service positioning.
• Aryaka Networks: Aryaka provides managed SD-WAN and SASE delivered as a fully managed service over its own private global backbone, with a comparable all-inclusive subscription model. It serves enterprise customers with distributed sites in similar verticals (manufacturing, professional services) and competes directly with Open Systems' managed connectivity-plus-security value proposition.
• Versa Networks: Versa Networks offers a unified SASE platform (Versa SASE) combining SD-WAN, SSE, ZTNA, and NDR. It targets enterprise and service provider markets with a similar integrated single-platform architecture and competes head-to-head with Open Systems in multi-site enterprise WAN transformation deals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/opensystems/?isFollowingPage=true
• Xx.com/RealOpenSystems

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Open Systems