What Perfect.live does

Perfect.live (legal entity Dear Innovations OU, headquartered in Tallinn, Estonia, with operations described from Miami) is a private luxury lifestyle management and concierge services company founded in 2022–2023. It operates a GPT-powered mobile and web application through which members request travel, dining, event, transportation, luxury goods, and personal assistance services via chat, with requests fulfilled by a team of human personal assistants supported by a claimed network of more than 10,000 partners across 127 countries. The company is organized into Private Membership for individual high-net-worth clients and Corporate Membership for business clients, the latter featuring a pre-funded wallet billing system, an administrative dashboard, and tailored enterprise pricing. The platform has expanded beyond traditional concierge into Longevity Services (health diagnostics, anti-aging, hormone optimization, peptide therapy) and pursues a B2B partnership program that enables white-label or embedded concierge offerings across real estate, luxury retail, automotive, travel and hospitality, and private banking. Revenue is generated primarily through annual subscription fees plus non-refundable joining fees for individual members, customized corporate subscriptions, and transaction pass-through from third-party service providers, with payments processed through Stripe and Checkout integrations. The company has raised a €600,000 pre-seed round led by Baltic investors in June 2023, supplemented by additional early-stage capital, and operates with a 51–100 person team on a remote-first basis.

Name

Perfect.live

Legal name

Dear Innovations OU

Website

https://perfect.live

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

51–100 employees

Short description

Perfect.live is an AI-powered concierge platform that combines a GPT-based chat app with human personal assistants to deliver 24/7 luxury lifestyle management, serving high-net-worth individuals, corporate clients, and B2B partners across 127 countries.

Ownership category

akta.pro rank

Product category

Luxury Concierge Services

NAICS

Traveler Accommodation (7211)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Wellness, Spa & Retreat Travel Agencies (THAKAFAI)

akta.pro secondary industries

Online/Hybrid Corporate Travel Agencies (Self-Booking + Support) (THAKACAB), Membership/Subscription Concierge Virtual Care (HLALAAAH)

Keywords

• Luxury concierge services
• Personal lifestyle management
• Corporate travel concierge
• Membership concierge platform
• AI concierge assistant

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Annual Membership Subscription: Members pay an Annual Subscription Fee and a Joining Fee upon registration. Access to the platform and concierge services is conditional on payment of these fees. The subscription is valid for 12 calendar months and renews automatically unless cancelled 30 days prior to expiry.
2. Corporate Membership: Corporate clients receive tailored pricing based on their specific requirements and request volume. Billing is managed through a corporate wallet system that companies pre-fund via bank transfer, card, or crypto payment. Each transaction is deducted from the wallet balance.
3. Third-Party Service Procurement: Perfect.Live acts as an agent for suppliers, arranging services (restaurants, hotels, events, transportation) on behalf of members. Payments for third-party products and services are due immediately upon acceptance of the order by the supplier.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Perfect.Live operates a GPT-powered digital concierge platform that delivers luxury lifestyle management services to members worldwide. Through a chat-based mobile and web application, members request and arrange travel, exclusive events, fine dining, personal assistance, luxury transportation, luxury goods sourcing, and longevity services. Access is gated by an annual subscription and joining fee, with a separate corporate membership tier offering wallet-based billing and travel management for businesses.

Product overview

Perfect.Live is a luxury lifestyle management platform operating as a unified mobile application complemented by specialized service modules. The core offering is the Perfect.Live Mobile App, which serves as the central hub for all concierge services. The platform is organized into two primary membership tiers: Private Membership for individual clients and Corporate Membership for business clients. Service delivery is structured around distinct service categories including Travel Concierge, Exclusive Access, Fine Dining & Nightlife, Personal Assistant, Luxury Transportation, Luxury Goods, and Longevity Services. The Business Concierge module provides specialized corporate travel management with administrative controls, wallet-based billing, and employee access features. All services are accessible through the mobile app via chat-based communication with dedicated concierge staff.

Differentiator

Problem solved

Functional benefit

Products and services

• Perfect.Live Mobile App Mobile and web concierge application providing 24/7 access to luxury lifestyle services including travel arrangements, restaurant reservations, exclusive event access, and personal assistance through chat-based communication with dedicated concierge staff. Available on iOS, Android, and web.
• Travel Concierge Luxury travel planning and booking service offering access to luxury hotels, secluded islands, beach escapes, and personalized travel itineraries tailored to client preferences.
• Exclusive Access Service providing entry to prestigious events, elite sports events, leading business summits, and entertainment happenings worldwide.
• Fine Dining & Nightlife Restaurant reservation service offering anytime access to Michelin-starred dining and exclusive private events.
• Personal Assistant Day-to-day lifestyle support service handling personal tasks, research, booking arrangements, and managing client needs with precision and efficiency.
• Luxury Transportation Transportation coordination service including first-class flight bookings, private jet arrangements, and luxury yacht charters.
• Luxury Goods Shopping concierge service for sourcing rare luxury goods and high-end items on demand.
• Longevity Services Specialized health and wellness program offering comprehensive health diagnostics, anti-aging therapies, hormone optimization, peptide therapy, and access to longevity clinics with dedicated medical support.
• Private Membership Individual membership subscription providing access to all Perfect.Live concierge services including exclusive access, travel, luxury transportation, restaurants, nightlife, personal assistant, and luxury goods. Includes a non-refundable annual subscription fee and joining fee.
• Corporate Membership Business-focused membership offering exclusive access to full Perfect.Live services tailored for corporate needs, including corporate travel arrangements, special events, and dedicated business support, with tailored pricing and wallet-based billing.
• Business Concierge Corporate travel management module providing flight booking, hotel reservations, transfer arrangements, personal assistance, tailor-made itineraries, corporate dining, event tickets, executive gifts, and industry conference access for business clients, with admin dashboard, wallet billing, and employee access controls.

Quantifiable outcome

• Services available in 127 countries with 10,000+ partners
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Luxury Concierge (by Quintain / various regional operators): Regional luxury concierge operators serving HNWI clients in specific geographies; compete with Perfect.Live's international footprint on local market expertise and supplier access.

Others

• Stowga: Adjacent on-demand lifestyle and personal assistant services provider serving urban professionals; relevant as an ecosystem peer in the broader on-demand concierge category where Perfect.Live operates.

Direct peers

• Quintessentially: Largest global luxury concierge and lifestyle management company serving HNWI and corporate clients with 24/7 request fulfillment across travel, dining, events, and luxury goods — directly overlapping Perfect.Live's core offering and global reach.
• Ten Lifestyle Group: Public-listed lifestyle management and concierge platform serving both HNWI individuals and corporate clients (banks, premium cards, wealth managers) — a directly comparable business model with white-label/embedded corporate distribution similar to Perfect.Live's B2B channel.
• Bon Privé: Luxury concierge service for ultra-wealthy clients focusing on exclusive access, travel, and lifestyle requests; competes with Perfect.Live's HNWI Private Membership offering.
• Knightsbridge Circle: Members-only luxury concierge for ultra-high-net-worth individuals offering travel, exclusive access, and personal services globally — directly comparable to Perfect.Live's HNWI membership proposition.
• Velocity Black (now part of Smartflyer): Tech-enabled luxury concierge combining a digital app with human assistants for affluent travelers; competes head-to-head with Perfect.Live's GPT-powered hybrid model for HNWI travel and lifestyle requests.

Broad incumbents

• John Paul (Accor): Corporate-focused digital concierge platform owned by Accor serving financial services, luxury, and enterprise clients; competes with Perfect.Live's corporate and B2B partnership business, with broader hotel-industry backing.
• Aspire Lifestyles (Pride Group): Large-scale loyalty and concierge provider serving banks, insurers, and luxury brands with white-label lifestyle services — comparable to Perfect.Live's corporate and white-label B2B partnerships.

Emerging players

• Insiderzim: Emerging digital-first lifestyle and travel concierge targeting affluent consumers via app-based access; overlaps with Perfect.Live's mobile chat-based request model and HNWI targeting.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/perfectlive.concierge
• LinkedInlinkedin.com/company/perfectlive

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds3 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Perfect.live