VIQ Solutions
VIQ Solutions is a Canadian AI-driven transcription and digital recording company that provides AI-powered speech-to-text plus human review across courts, law enforcement, government, insurance, corporate finance, and media broadcasting, with deployments in 65,000+ courtrooms across 25+ countries.
- Company typePublic
- Founded1985
- HeadquartersRichmond Hill, Canada
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What VIQ Solutions does
VIQ Solutions Inc. is a Canadian AI-driven transcription and digital recording company founded in 1985 and headquartered in Richmond Hill, Ontario, publicly traded on the TSX Venture Exchange (VQS). It operates a platform-plus-modules architecture combining an AI speech-to-text engine (aiAssist) with human expert review to deliver documentation services across regulated industries including courts, law enforcement, government, insurance, corporate finance, and media broadcasting. The core product portfolio comprises seven named software products: CapturePro (digital court recording and multi-courtroom monitoring), MobileMic Pro (smartphone-based field recording), NetScribe (workflow and QA management), aiAssist (the proprietary multi-tenant speech-to-text engine), FirstDraft (rapid AI-generated draft transcripts at up to 95% accuracy), Carbon (media-broadcasting self-service platform), and AccessPoint (secure court recording portal). The company has processed over 20 million audio/video minutes and 40 million pages of documentation, with deployments in 65,000+ courtrooms across 25+ countries.
VIQ generates revenue through three primary streams: a self-serve SaaS subscription (FirstDraft at $60/user/month including 500 minutes), enterprise software licensing for CapturePro, NetScribe, and aiAssist deployments, and professional human transcription services priced by word, line, page, digital minute, or project — complemented by certified hardware sales. The go-to-market combines enterprise field sales with regional inside-sales teams in the US, UK, and Australia/Asia Pacific, plus a self-serve direct-to-consumer motion for FirstDraft. Customers include CNN, FOX News, MSNBC, CBS News, NBC News, the Judiciary of Australia, the U.S. Judicial District Court, multiple U.S. law enforcement agencies, and 5–7 of the top 10 P&C insurers. VIQ holds SOC 2 Type 1 & Type 2, ISO/IEC 27001, ISO 9001, CJIS ACE Readiness, DoD IL5, Cyber Essentials, and GDPR certifications — a regulatory footprint that is itself a meaningful entry barrier.
The company is currently in active restructuring. In 2025–2026 VIQ transitioned from the TSX to TSXV, replaced its CEO and CFO, closed multiple insider-led dilutive private placements, and placed its Australian subsidiaries (Auscript) into voluntary administration in March 2026 following a data privacy incident involving offshore transcription subcontracting. The company is refocusing on North American and UK operations while developing AI quality-assurance (SmartAudit) and AI-powered audio capture products for 2026 release.
VIQ Solutions firmographics
Firmographics- Name
- VIQ Solutions
- Legal name
- VIQ Solutions Inc.
- Website
- https://viqsolutions.com
- Company type
- Public
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- VIQ Solutions is a Canadian AI-driven transcription and digital recording company that provides AI-powered speech-to-text plus human review across courts, law enforcement, government, insurance, corporate finance, and media broadcasting, with deployments in 65,000+ courtrooms across 25+ countries.
- Ownership category
- akta.pro rank
VIQ Solutions industry classification
Industry- Product category
- Speech-to-Text Transcription Software
- NAICS
- Court Reporting and Stenotype Services (561492), Other Sound Recording Industries (512290), Motion Picture and Sound Recording Industries (512)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Transcription & Data Capture (Audio/Video to Text) (BPAAAKAI)
- akta.pro secondary industries
- Audio & Speech Analytics (call analytics, QA, insights) (HDAAAFAH), Live Audio Recording, Repurposing & Podcast Conversion (MPACAEAN)
Keywords
Where VIQ Solutions is headquartered
LocationHeadquarters
- HQ city
- Richmond Hill
- HQ country
- Canada
- HQ region
- North America
Offices3 records
Markets served
VIQ Solutions business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS Subscription - FirstDraft: Monthly subscription at $60/user/month including 500 minutes of transcription. Revenue recognized recurring on per-seat basis. Enterprise pricing available on request.
- Professional Transcription Services: Human-edited transcription services offering verbatim, clean verbatim, and FirstDraft options. Priced by word, line, page, digital minute, or project. Revenue recognized per transaction based on volume and turnaround requirements.
- Enterprise Software Licenses: Platform licensing for CapturePro, NetScribe, and other solutions. Enterprise pricing requires consultation. Recurring revenue from larger institutional deployments in courts and law enforcement.
- Hardware and Equipment: Sale of certified hardware components including foot pedals, recording equipment, and accessories for CapturePro deployments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | FirstDraft subscription with 500 minutes included |
| Other | Pay-as-you-go | Professional Transcription - Quote-based |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
VIQ Solutions product offering
Product offeringCore offering
VIQ Solutions provides AI-driven speech-to-text transcription and digital recording software combined with professional human transcription services for regulated industries. The proprietary aiAssist platform converts audio/video into editable draft transcripts with up to 95% accuracy, which can be elevated to 99% accuracy through human review. The integrated portfolio spans courtroom recording (CapturePro), mobile dictation (MobileMic Pro), transcription workflow management (NetScribe), draft generation (FirstDraft), media broadcasting (Carbon), and secure court access (AccessPoint), supported by a global network of nearly 1,000 home-based transcriptionists.
Product overview
VIQ Solutions offers a platform-plus-modules architecture of AI-driven speech-to-text and digital documentation solutions purpose-built for regulated industries (courts, law enforcement, insurance, government, corporate finance, and media). The core portfolio comprises seven named software products: CapturePro™ handles audio/video recording and evidence management; MobileMic Pro™ provides mobile dictation capture; NetScribe® serves as the central all-in-one transcription workflow management platform; aiAssist™ is the proprietary speech-to-text engine powering all transcription across the platform; FirstDraft® generates AI-powered draft transcripts in minutes; Carbon targets media broadcasting workflows; and AccessPoint™ manages secure court recording access. VIQ SmartAudit (announced for 2026) adds AI-driven quality verification. The platform is complemented by professional human transcription and translation services spanning verbatim, clean verbatim, and foreign-language offerings. The products operate as an integrated ecosystem: aiAssist powers all transcription; NetScribe orchestrates workflow, billing, and QA; and FirstDraft, Carbon, and CapturePro serve as front-end interfaces tailored to specific verticals.
Differentiator
Problem solved
Functional benefit
Brands
- NetScribe: All-in-one transcription platform for managing evidentiary content workflow
- MobileMic Pro
- CapturePro
- aiAssist
- FirstDraft
- Carbon
- AccessPoint
Products and services
- CapturePro Digital court recording software that manages, shares, and secures audio and video content for courtrooms, police interrogations, and insurance investigations. Supports multi-courtroom monitoring, annotation, collaboration, redaction, and AI integration, with military-grade security and chain-of-custody protection.
- MobileMic Pro Smartphone-based audio recording application paired with desktop software that enables law enforcement, insurance, and legal professionals to capture high-quality digital recordings anywhere, with direct upload to VIQ's secure transcription platform for processing via aiAssist or FirstDraft. CJIS-compliant application.
- NetScribe All-in-one transcription creation and management platform that consolidates, accelerates, and optimizes transcript workflows. Supports single and multi-channel audio/video, automated document formatting, speaker diarization, job distribution, billing, and quality assurance for courts, law enforcement, insurance, and transcription companies.
- aiAssist VIQ's multi-tenant AI workflow and analysis platform that combines speech-to-text technology with client-specific workflows to convert live multi-channel audio and audio/video into documentation with up to 95% accuracy. Powers all other VIQ products including FirstDraft, NetScribe, and MobileMic Pro.
- FirstDraft Industry-tailored AI-powered speech-to-text engine that converts audio files to editable draft documents in minutes with up to 95% accuracy. Delivers near real-time transcripts for legal, law enforcement, insurance, and government use cases, with option for professional editing to 99% accuracy.
- Carbon Media-centric web-based speech-to-text platform for self-service content creation, editing, captioning, and collaboration. Used by broadcasters to produce as-broadcast transcripts, pre-feed transcriptions, B-roll logging, and rush transcripts with automated speaker identification and timecode sync.
- AccessPoint Secure online portal for court recording management, playback, and distribution that simplifies access requests, improves evidence traceability, and streamlines audio recording distribution for court administrators.
- VIQ Transcription Services Professional human transcription services covering verbatim and clean verbatim transcript styles, foreign language transcription and translation (40+ languages), and simultaneous telephonic interpretation for courts, law enforcement, legal, insurance, government, corporate, and media sectors. Priced by word, line, page, digital minute, or project.
- VIQ SmartAudit Advanced verification and quality-assurance technology announced for mid-2026 release, designed to strengthen transcription accuracy across justice, insurance, law enforcement, government, and corporate compliance sectors. Provides 100% verification with immediate quality scoring and automated routing to guide human editor reviews.
Quantifiable outcome
- 30% efficiency improvement and 60+ minutes saved per document using NetScribe Advanced Formatter
- +5 more outcomes
Companies that use VIQ Solutions
Customer profileNamed customers12 records
Segments8 records
Ideal customer profiles6 records
VIQ Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability10 records
Feature7 records
VIQ Solutions partnerships and signals
Strategic signalScale indicators15 records
Recent moves7 records
Expansion highlights6 records
VIQ Solutions competitors and assessment
Company assessmentDirect peers
- Verbit: AI-powered transcription and captioning platform purpose-built for legal, courts, higher education, and media. Closest comparable to VIQ by customer verticals (especially courts and legal), hybrid AI + human model, and regulated-industry GTM motion.
- Rev: Provider of AI and human transcription, captioning, and subtitling services for legal, media, and enterprise customers. Directly comparable to VIQ on transcription services, media broadcasting workflow (Carbon), and per-minute/turnaround pricing.
- Veritext: Largest U.S. court reporting and legal transcription services company, serving law firms, corporations, and government agencies. Directly comparable to VIQ on court/deposition transcription services, though Veritext emphasizes human reporters vs VIQ's hybrid AI approach.
- Esquire Deposition Solutions: National court reporting, deposition, and legal transcription service provider. Directly comparable to VIQ's law-firm and litigation-support use cases, with overlapping buyer personas and workflows.
- Opus 2: Provider of transcription, case management, and document review software for litigation and arbitration. Comparable to VIQ on legal transcription workflows, with stronger focus on enterprise law-firm software rather than court capture.
- 3Play Media: Transcription, captioning, and audio description services for media broadcasters, education, and enterprise. Directly comparable to VIQ's Carbon media-broadcasting product line and as-broadcast/pre-feed transcription workflow.
- Trint: AI-powered transcription platform with web-based editing, speaker identification, and media workflows. Comparable to VIQ on AI transcription technology and media/corporate use cases, with a more SaaS-led GTM.
- Sonix: Automated transcription platform with multi-language support, editing, and export features for media, legal, and academic users. Comparable to VIQ on AI-first transcription and self-serve workflows, though narrower regulated-industry footprint.
- Otter.ai: AI meeting transcription and note-taking platform with broad enterprise and consumer reach. Comparable to VIQ on underlying AI speech-to-text technology, though Otter targets meeting/collaboration use cases rather than VIQ's regulated court/government verticals.
Emerging players
- Deepgram: Speech recognition AI platform providing APIs for transcription and voice analytics across enterprise and developer use cases. Comparable to VIQ's underlying aiAssist engine and VIQ SmartAudit quality-assurance capabilities, positioned as an enabling technology provider.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights6 records
Customer concentration
VIQ Solutions social profiles
Digital presenceVIQ Solutions compliance and trust
Trust signalCompliance8 records
VIQ Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
VIQ Solutions leadership team
Management profileNumber of profiles
Profiles7 records
VIQ Solutions subsidiaries and ownership
Company hierarchySubsidiaries2 records
VIQ Solutions funding detail
Funding detailFunding overview
Funding rounds8 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
VIQ Solutions M&A and investment
M&A and investmentM&A5 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about VIQ Solutions
What does VIQ Solutions do?
VIQ Solutions provides AI-driven speech-to-text transcription and digital recording software combined with professional human transcription services for regulated industries. The proprietary aiAssist platform converts audio/video into editable draft transcripts with up to 95% accuracy, which can be elevated to 99% accuracy through human review. The integrated portfolio spans courtroom recording (CapturePro), mobile dictation (MobileMic Pro), transcription workflow management (NetScribe), draft generation (FirstDraft), media broadcasting (Carbon), and secure court access (AccessPoint), supported by a global network of nearly 1,000 home-based transcriptionists.
Is VIQ Solutions a public or private company?
VIQ Solutions is a public company. It is classified as public and is currently operating.
When was VIQ Solutions founded?
VIQ Solutions was founded in 1985. It employs 501 to 1,000 people.
Where is VIQ Solutions based?
VIQ Solutions is headquartered in Richmond Hill, Canada, in the North America region.
How does VIQ Solutions make money?
Four revenue lines are on record. SaaS Subscription - FirstDraft is the primary driver. The others are professional Transcription Services, enterprise Software Licenses and hardware and Equipment.
Who are VIQ Solutions's main competitors?
Direct peers on record are Verbit, Rev, Veritext, Esquire Deposition Solutions, Opus 2, 3Play Media, Trint, Sonix and Otter.ai. Deepgram is listed as an emerging player.
Does VIQ Solutions have an API?
No public API is recorded for VIQ Solutions.
What industry is VIQ Solutions in?
VIQ Solutions's product category is Speech-to-Text Transcription Software. Its primary akta.pro industry code is BPAAAKAI, Transcription & Data Capture (Audio/Video to Text), with a secondary code of HDAAAFAH, Audio & Speech Analytics (call analytics, QA, insights). Its NAICS code is 561492 and its SIC code is 7372.