Howler
Howler is an event commerce platform offering integrated ticketing and cashless RFID/NFC payment solutions for festivals, nightlife, lifestyle, music, and active events across South Africa, the UK, and the Netherlands.
- Company typePrivate
- Founded2009
- HeadquartersJohannesburg, South Africa
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Howler does
Howler is an event commerce platform headquartered in Johannesburg, South Africa, with regional operations in London (UK) and Amsterdam (Netherlands) operating through three legal entities — Afeleton Proprietary Limited, Howler International Limited, and Howler Europe B.V. The platform serves event organizers, vendors, and event attendees across multiple verticals including nightlife (149 events on platform), festivals (109), lifestyle (87), music (45), and active/race events (32). It combines a ticketing engine (Howler Ticketing) with a proprietary RFID/NFC cashless payment system (Howler Cashless) that issues wristbands and cards enabling attendees to top up funds online or on-site and make contactless purchases at vendor POS stations without cash, supported by a settlement process that delivers vendor settlements within 3 business days and full-and-final settlement reports within 96 hours of event conclusion.
The platform's underlying technology includes NFC-enabled wristbands and cards, a Cashless REST API for third-party integration (covering check-ins, ticket validation, purchases, top-ups, refunds, sales, and access control), a Pulse analytics dashboard providing year-over-year ticketing, sales, demographic, and vendor reporting, and supporting add-on modules: Howler Active (race timing for running, swimming, cycling), Howler International (multi-territory support with local currencies and compliance), Event Protect (refund protection), Online Streaming (Facebook Live and private Zoom integration), Ticket Resale (secondary market), and Ticket Reps (affiliate sales management). Howler's business model is transaction-based, monetizing through booking fees on ticket sales (varying by event and visible at checkout), vendor cashless fees of up to 5% commission plus 2.5% banking fees plus VAT, and usage-based revenue from cashless top-ups. Named customers include The Ascots at Hollywoodbets Durban July, FUNKitUP Events, Breakout Events (Parklive Festival), Stella Artois (The Soiree), and Katzys Live Rosebank, spanning enterprise brands, mid-market promoters, and SMB venues. The company was incorporated in 2009, has 101-250 employees, and has raised approximately $1.28M across three disclosed funding rounds (2017, 2019, and 2020) with Techstars as a repeated investor alongside Techstars Ventures, Platform45, and Platform Capital; ownership is described as founder/investor-held private equity with no public shareholding or institutional investor disclosure beyond the funding rounds.
Howler firmographics
Firmographics- Name
- Howler
- Legal name
- Afeleton Proprietary Limited trading as Howler
- Website
- https://howler.co.za
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Howler is an event commerce platform offering integrated ticketing and cashless RFID/NFC payment solutions for festivals, nightlife, lifestyle, music, and active events across South Africa, the UK, and the Netherlands.
- Ownership category
- akta.pro rank
Howler industry classification
Industry- Product category
- Event Ticketing Software
- NAICS
- Promoters of Performing Arts, Sports, and Similar Events without Facilities (711320), Convention and Trade Show Organizers (561920)
- SIC
- Services-Amusement & Recreation Services (7900), Services-Miscellaneous Amusement & Recreation (7990)
- akta.pro primary industry
- Fan Engagement & Onsite Technology (RFID, Cashless, Apps) (MPAGAAAL)
- akta.pro secondary industries
- Access Control, Credentialing & Entry Management (Scan/Turnstiles/RFID) (MPAGAJAG), Ticketing, Registration & Event Technology (Badging, Apps) (BPAFAGAL)
Keywords
Where Howler is headquartered
LocationHeadquarters
- HQ city
- Johannesburg
- HQ country
- South Africa
- HQ region
- Africa
Offices3 records
Markets served
Howler business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Operations, Personnel, Marketing or Sales, Infrastructure
Revenue model
- Ticket Sales Commission: Howler charges booking fees on ticket sales, which include bank fees, payment gateway charges, commissions, and administrative costs. Fees vary by event and are visible during checkout.
- Vendor Cashless Fees: Howler charges vendors at cashless events a fee structure consisting of up to 5% commission plus 2.5% banking fees plus VAT. Event organizers may pass this fee on to vendors. Vendor fees are deducted from settlement amounts.
- Cashless Top-ups: Attendees top up their RFID wristbands with credit online or onsite. Howler processes these transactions and may earn revenue through transaction fees embedded in the overall vendor fee structure.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Variable ticket pricing by event |
| Unit Pricing | Pay-as-you-go | Premium event packages |
| Transaction based/ take rate | Pay-as-you-go | Vendor transaction fees |
| Unit Pricing | Pay-as-you-go | Tiered ticket pricing by phase |
| Unit Pricing | Pay-as-you-go | Age-based and VIP ticket tiers |
| Subscription | Pay-as-you-go | Refund Protect upgrade |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels7 records
Howler product offering
Product offeringCore offering
Howler operates an integrated event commerce platform that combines online event ticketing with an RFID/NFC-based cashless payment system. Event organizers use the platform to create events, sell tickets across multiple pricing phases, process contactless payments at venues via wristbands and cards, manage vendor settlements, and access real-time analytics. Vendors at events use dedicated portals and POS devices to process cashless transactions, while event attendees purchase tickets and top-up wristband balances online or onsite.
Product overview
Howler is an event technology platform consisting of a unified product portfolio centered around two core offerings: Howler Ticketing (event ticketing and management) and Howler Cashless (RFID-based cashless payment systems for events). These core products are supplemented by add-on modules including Howler Active (race timing and participant tracking for endurance events), Howler International (multi-territory support), Howler Pulse (analytics and reporting dashboards), Event Protect (refund protection), Online Streaming (virtual event capabilities), Ticket Resale (secondary market), and Ticket Reps (affiliate sales tools). The platform also includes a Vendor Portal for on-site vendors to manage menus, sales, and settlements at cashless events. Howler serves event organizers across South Africa, Europe, and international markets through web and mobile interfaces.
Differentiator
Problem solved
Functional benefit
Products and services
- Howler Ticketing
Quantifiable outcome
- Vendor settlements processed within 3 business days after event conclusion
- +2 more outcomes
Companies that use Howler
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles2 records
Howler technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature6 records
Howler partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights5 records
Howler competitors and assessment
Company assessmentDirect peers
- Festicket: Festicket is a festival-focused travel and ticketing marketplace bundling tickets, accommodation, and travel packages for music festivals. Comparable to Howler's festival ticketing core, with a different monetization angle but overlapping target organizers.
- Resident Advisor (RA): RA is a leading electronic music events listing and ticketing platform serving club and festival events globally. Comparable to Howler in its concentration on music and nightlife ticketing, though RA does not operate its own RFID cashless infrastructure.
- DICE: DICE is a mobile-first event discovery and ticketing platform with strong cashless payment capabilities at live events, particularly focused on music. Directly comparable to Howler's ticketing + cashless stack with emphasis on nightlife and music verticals.
- Posh (event technology): Posh provides event-based cashless payment solutions using RFID/NFC wristbands for festivals, nightclubs, and sporting events. Direct peer in the cashless payment infrastructure layer that competes with Howler's core Cashless product.
- Paylogic: Paylogic is a European event ticketing and cashless payment provider serving festivals, concerts, and sports events. Direct peer in ticketing and cashless infrastructure, and the most relevant comparable for Howler's European expansion strategy.
- Shotgun: Shotgun is an electronic-music-focused ticketing and event platform with cashless features and a strong presence in nightlife and festival verticals. Directly comparable to Howler's music/nightlife focus, especially relevant as Howler extends into European dance music markets.
- Intellitix: Intellitix specializes in RFID/NFC cashless payments, access control, and audience engagement at festivals and live events globally. Direct peer in the cashless wristband and event technology layer that Howler competes in at premium festivals.
Broad incumbents
- Ticketmaster: Ticketmaster is the world's largest ticketing marketplace, serving concerts, sports, and live events globally. A broad incumbent that competes with Howler at the ticketing layer, with significantly greater scale and venue relationships, particularly as Howler expands into UK and EU markets.
- Eventbrite: Eventbrite is a global self-service event ticketing and experience marketplace serving organizers across music, festivals, lifestyle, and active events. Overlaps with Howler's ticketing layer but as a much broader, publicly-listed incumbent without integrated cashless infrastructure.
Others
- Glownet: Glownet provides cashless payment and event technology solutions for live events and is currently integrated as a payment processing partner for Howler. Adjacent peer that competes in some event cashless deployments but also serves as Howler's technical service provider per public documentation.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Howler social profiles
Digital presenceHowler financial estimates
Financial estimateRevenue estimate
Valuation estimate
Howler leadership team
Management profileNumber of profiles
Profiles4 records
Howler funding detail
Funding detailFunding overview
Funding rounds3 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Howler M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Howler
What does Howler do?
Howler operates an integrated event commerce platform that combines online event ticketing with an RFID/NFC-based cashless payment system. Event organizers use the platform to create events, sell tickets across multiple pricing phases, process contactless payments at venues via wristbands and cards, manage vendor settlements, and access real-time analytics. Vendors at events use dedicated portals and POS devices to process cashless transactions, while event attendees purchase tickets and top-up wristband balances online or onsite.
Is Howler a public or private company?
Howler is a private company. It is classified as venture growth investor backed and is currently operating.
When was Howler founded?
Howler was founded in 2009. It employs 101 to 250 people.
Where is Howler based?
Howler is headquartered in Johannesburg, South Africa, in the Africa region.
How does Howler make money?
Three revenue lines are on record. Ticket Sales Commission is the primary driver. The others are vendor Cashless Fees and cashless Top-ups.
Who are Howler's main competitors?
Direct peers on record are Festicket, Resident Advisor (RA), DICE, Posh (event technology), Paylogic, Shotgun and Intellitix. Broad incumbents are Ticketmaster and Eventbrite. Glownet is listed as an others.
Does Howler have an API?
Yes. Howler Cashless API provides REST endpoints for event cashless operations. The API supports various operations including check-ins, ticket validation, purchases, topups, refunds, sales, and access control. Endpoints include GET /api/v2/events/{event_id}/pokes for retrieving transaction data. Response includes fields for transaction details, customer info, operator info, device/station IDs, and credit/money information for sales operations. Developer documentation is at app.howlercashless.com/api-docs/index.html.
What industry is Howler in?
Howler's product category is Event Ticketing Software. Its primary akta.pro industry code is MPAGAAAL, Fan Engagement & Onsite Technology (RFID, Cashless, Apps), with a secondary code of MPAGAJAG, Access Control, Credentialing & Entry Management (Scan/Turnstiles/RFID). Its NAICS code is 711320 and its SIC code is 7900.