GoTo Group

What GoTo Group does

GoTo Group is Indonesia's largest digital ecosystem company, formed in May 2021 through the merger of ride-hailing pioneer Gojek (founded 2010) and e-commerce marketplace Tokopedia (founded 2009), and listed on the Indonesia Stock Exchange as PT GoTo Gojek Tokopedia Tbk (ticker: GOTO) since April 2022. The company operates a super-app platform serving 270+ million consumers, 5.3 million merchants, and 3 million driver partners across Indonesia and Singapore, with the Gojek application providing GoRide and GoCar ride-hailing, GoFood delivery, and GoSend logistics, and GoTo Financial providing GoPay digital payments, GoPay Later buy-now-pay-later lending, and adjacent financial services. Following ByteDance's acquisition of a majority stake in Tokopedia in January 2024, GoTo's ownership in the e-commerce business was diluted to 24.99% and Tokopedia is now an associate entity rather than a consolidated subsidiary.

Name

GoTo Group

Legal name

PT GoTo Gojek Tokopedia Tbk

Website

https://gotocompany.com

Company type

Public

Founded year

2021

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

GoTo Group is Indonesia's largest digital ecosystem, operating the Gojek super-app for ride-hailing, food delivery, and logistics alongside GoTo Financial (GoPay, GoPay Later) for digital payments and lending, serving over 270 million consumers and 5.3 million merchants.

Ownership category

akta.pro rank

Product category

Super-app digital ecosystem

NAICS

Taxi and Ridesharing Services (485310), Support Activities for Transportation (488)

SIC

Transportation Services (4700)

akta.pro primary industry

On-Demand Ride-Hailing Aggregators (Multi-Sided TNC Marketplaces) (TLAFAIAA)

akta.pro secondary industry

Peer-to-Peer Ridesourcing (Private Car Marketplace) (THAIAGAH)

Keywords

• Ride-hailing services
• Food delivery platform
• Digital payments
• E-commerce marketplace
• Financial technology

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Technology or R&D, Personnel, Infrastructure, Marketing or Sales

Revenue model

1. Mobility/Ride-hailing Services: Commission-based revenue from Gojek ride-hailing services including GoRide (motorcycle) and GoCar (car), with the company historically taking approximately 20% commission from drivers before regulatory changes in 2026 capping commissions at 8%
2. Food Delivery and On-Demand Services: Revenue from GoFood delivery services and other on-demand offerings, with the segment delivering record adjusted EBITDA of Rp328 billion in Q2 2025
3. Financial Technology Services: Revenue from GoTo Financial's fintech services including GoPay digital payments, GoPay Later lending, and financial services that nearly doubled to $230 million, with fintech unit posting second consecutive profitable quarter in Q1 2025
4. E-commerce/Tokopedia: E-commerce marketplace revenue through Tokopedia, which has been partially deconsolidated from GoTo Group since January 2024 with GoTo's ownership diluted to 24.99%
5. Cloud Infrastructure Services: Cloud services revenue through partnerships with Alibaba Cloud and Tencent Cloud, with completed cloud migration expected to reduce annual cloud spend by over 50%

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

GoTo Group operates Indonesia's largest digital ecosystem combining ride-hailing (Gojek), on-demand services (GoFood, GoSend), e-commerce (Tokopedia), and financial technology services (GoPay, GoPay Later) through a unified super-app platform. The company serves 270+ million people, 5.3 million merchants, and 3 million driver partners across Indonesia and Singapore, generating revenue primarily from transaction commissions, service fees, and lending income.

Product overview

GoTo Group operates as a unified super-app ecosystem combining Gojek (mobility and on-demand services) and GoTo Financial (fintech and payments) under one platform. The ecosystem serves over 5.3 million merchants, 3 million driver partners, and 270+ million people across Indonesia. Gojek provides ride-hailing (GoRide, GoCar), food delivery (GoFood), and logistics (GoSend) services. GoTo Financial offers digital payments through GoPay, Buy-Now-Pay-Later through GoPay Later, and lending services, with strategic banking partnerships including Bank Jago. The portfolio also includes AI initiatives through the Sahabat-AI open-source language model developed with Indosat and Nvidia. Supporting social impact initiatives are managed through the GoTo Merah Putih Foundation.

Differentiator

Problem solved

Functional benefit

Brands

• Gojek: Super-app for ride-hailing, mobility, food delivery, and logistics services empowering micro-entrepreneurs
• GoTo Financial
• GoPay
• GoTo Merah Putih Foundation

Products and services

• Gojek Super-app platform providing ride-hailing services (GoRide, GoCar), food delivery (GoFood), parcel delivery (GoSend), and other on-demand services empowering micro-entrepreneurs and making cities more accessible across Indonesia and Singapore.
• GoTo Financial

Quantifiable outcome

• Served 270+ million people and approximately 2/3 of Indonesian household consumption
• +5 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability4 records

Feature3 records

Partnerships

15 partnerships are on record, tiered flagship, core and minor.

• NVIDIAflagshipTechnology or Integration · 24 May 2026NVIDIA collaborating with GoTo, Indosat Ooredoo Hutchison, and AI Singapore on the Sahabat-AI initiative, Indonesia's sovereign AI program. Indosat became Nvidia's sovereign cloud provider in Indonesia.
• AI SingaporeflagshipStrategic or Co-development Partner · 24 May 2026AI Singapore collaborating with GoTo and Indosat on Sahabat-AI initiative, supporting Indonesia's sovereign AI push with large language model development for Bahasa Indonesia and local languages.
• PT Indosat Ooredoo HutchisonflagshipStrategic or Co-development Partner · 23 April 2026Partnership for Sahabat-AI open-source LLM ecosystem with GoTo as founding partner. Indosat serves as Nvidia's sovereign cloud provider in Indonesia with plans for agent workers.
• PT MRT JakartacoreStrategic or Co-development Partner · 10 February 2026GoTo partnered with PT MRT Jakarta to launch Blok M Hub Gojek, a Transit Oriented Development model integrating public transportation with digital platforms. Three pillars: enhanced transportation access via GoRide and GoCar, MSME visibility through GoFood app curation, and seamless GoPay digital payments for MRT tickets.
• Tencent CloudcoreTechnology or Integration · 6 February 2026GoTo Group partnered with Tencent Cloud and Alibaba Cloud to boost Indonesia's cloud infrastructure as part of Southeast Asia cloud gaming market development.
• Alibaba CloudcoreTechnology or Integration · 13 August 2025GoTo completed cloud migration to Alibaba Cloud and Tencent Cloud, expected to reduce annual cloud spend by over 50%. Partnership enables cloud infrastructure optimization for GoTo's super-app ecosystem.
• Tencent CloudcoreTechnology or Integration · 13 August 2025GoTo completed cloud migration to Alibaba Cloud and Tencent Cloud, expected to reduce annual cloud spend by over 50%. Partnership supports GoTo's cloud infrastructure modernization.
• Indosat Ooredoo HutchisonflagshipStrategic or Co-development Partner · 26 June 2025GoTo and Indosat jointly unveiled Sahabat-AI, an open-source large language model expanded to 70 billion parameters supporting five Indonesian local languages. Hosted on Indosat's sovereign AI cloud infrastructure (GPU Merdeka) for data residency within Indonesian borders. GoTo integrating Sahabat-AI into GoPay mobile payment app.
• Tencent CloudcoreTechnology or Integration · 11 May 2025GoTo Group partnership with Tencent Cloud and Alibaba Cloud for cloud infrastructure modernization, part of hyperscale data center investments in Indonesia.
• Alibaba GroupcoreStrategic or Co-development Partner · 17 September 2024Alibaba and GoTo Group announced strategic partnership aimed at driving innovation within Indonesia's digital economy through collaborative efforts to enhance digital services and infrastructure.
• International Finance Corporation (IFC)coreStrategic or Co-development Partner · 3 October 2023Partnership between PT GoTo Gojek Tokopedia and IFC to promote financial inclusion and sustainability in Indonesia, including $150 million investment and non-financial support for transitioning partners to electric vehicles and implementing sustainable practices.
• PertaminaminorStrategic or Co-development PartnerHeads of Agreement with Pertamina through Electrum for battery infrastructure development supporting Gojek's EV transition targets.
• ElectrumminorStrategic or Co-development PartnerElectrum JV for production and procurement of two-wheeled electric vehicles within Gojek ecosystem, part of GoTo's Three Zero sustainability commitments.
• MRT JakartaminorStrategic or Co-development PartnerTransit Oriented Development partnership for integrated mobility solutions at Blok M Hub, part of Jakarta's urban transportation development.
• Grab HoldingsflagshipStrategic or Co-development PartnerPotential merger between Grab and GoTo Group valued at approximately $7 billion, with Danantara involvement for regulatory approval through 'golden share' arrangement. Would create entity controlling over 91% of Indonesian ride-hailing market.

Scale indicators15 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Grab Holdings: Singapore-headquartered Southeast Asian super-app operating ride-hailing, food delivery, and fintech (GrabPay/GrabFin). Direct competitor in Indonesian ride-hailing and a potential merger counterparty to GoTo.
• Lyft: US-based ride-hailing TNC operating a similar driver-rider marketplace model. Despite geographic differences, comparable in take-rate economics, commission regulation exposure, and core mobility unit economics.
• Didi Global: China's dominant ride-hailing platform with Fintech and on-demand mobility offerings. Comparable in super-app scope, regulatory pressure on driver economics, and emerging-market mobility dynamics.
• Foodpanda / Delivery Hero: Regional food delivery competitor in Indonesia (under Delivery Hero) that competes directly with GoFood. Comparable in food delivery take-rate economics and Southeast Asian market dynamics.

Broad incumbents

• Sea Limited: NYSE-listed Southeast Asian internet platform spanning Shopee (e-commerce), SeaMoney (fintech), and Garena (gaming). Comparable in super-app ambition and Indonesian/regional consumer focus, though not a direct ride-hailing competitor.
• Uber Technologies: Global ride-hailing and food-delivery platform with comparable multi-sided marketplace model (Uber Rides, Uber Eats, Uber Pay). Larger and more diversified, but the closest global peer in core ride-hailing economics.

Regional players

• Traveloka: Indonesia- and Southeast Asia-focused travel and lifestyle super-app with adjacent fintech and lifestyle services. Comparable in Indonesian regional leadership and consumer super-app positioning, though core domain is travel rather than mobility.
• Bukalapak: Indonesian e-commerce and fintech platform serving merchants and consumers. Comparable as an Indonesian-listed digital ecosystem player with strong merchant relationships, though e-commerce-led rather than mobility-led.

Emerging players

• OVO (PT Visionet Internasional): Leading Indonesian digital wallet and payment platform. Direct competitor to GoPay in Indonesian fintech, with partial ownership by Grab and Lippo, creating an indirect linkage to the broader ride-hailing competitive set.
• DANA Indonesia: Indonesian e-wallet and payment platform backed by Ant Group and EMTEK. Comparable digital payments competitor within GoTo's core Indonesian fintech segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/gotogroup

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries4 records

Funding overview

Funding rounds4 records

Investors16 records

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M&A2 records

Investments4 records

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Frequently asked questions about GoTo Group