ShiftWizard

What ShiftWizard does

ShiftWizard is a cloud-based, mobile-first healthcare workforce scheduling platform that helps hospitals and large health systems manage nurse and staff scheduling, shift swaps, credential tracking, and multi-facility staffing visibility. The platform is built around a core scheduling engine with several add-on modules: ShiftWizard Predictive Census (demand-forecasting-based scheduling), the Acuity & Assignment Manager (patient-acuity-based staffing alignment), the ShiftWizard Mobile App (on-the-go shift management), and the hStream for Scheduling platform component. Technical differentiators include being the first healthcare scheduling solution with Workday-certified integration, multi-facility centralized dashboards, and predictive analytics that process historical staffing patterns and patient census data to forecast demand and control overtime and agency spend.

The company sells through an enterprise field-sales motion targeting large healthcare systems with 500+ employees, supported by 60-90 day guided implementation. Revenue is generated via annual subscription contracts on a quote-based basis, with pricing details not publicly disclosed. ShiftWizard operates as a wholly-owned product brand of HealthStream (NASDAQ: HSTM), following an acquisition that eliminated independent ownership and funding structures. Recognized customers include WakeMed, UF Health, Deaconess Cancer Services, Sandoval Regional Medical Center, and New England Life Care, all enterprise healthcare organizations. The product holds a KLAS Score of 84.5 and a 4.4-star Capterra rating, and serves primarily CNOs/CIOs, operations and workforce teams, department managers, and large hospital systems.

The business is currently limited to North America (primarily USA), with no disclosed international expansion. Integration depth across EMR, ERP, HR, and payroll systems positions the platform as a workforce management layer within HealthStream's broader healthcare learning and compliance ecosystem.

Name

ShiftWizard

Legal name

HealthStream

Website

https://shiftwizard.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

ShiftWizard is a cloud-based, mobile-first healthcare workforce scheduling platform serving large hospitals and health systems, offering predictive census scheduling, mobile shift management, and Workday-certified HRIS integration as a wholly-owned product brand of HealthStream (NASDAQ: HSTM).

Ownership category

akta.pro rank

Product category

Healthcare Workforce Management Software

NAICS

Employment Services (5613)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Office & Administrative Temp Staffing (BPACACAA)

Keywords

• Healthcare scheduling software
• Workforce management platform
• Nurse scheduling system
• Staff scheduling solution
• Healthcare workforce SaaS

Headquarters

HQ city

Morrisville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription (implied): ShiftWizard operates as a cloud-based SaaS scheduling solution within HealthStream's platform ecosystem. Revenue is generated through subscription-based licensing, likely per facility or per user tiers, with typical enterprise contract structures.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

ShiftWizard is a cloud-based healthcare workforce scheduling platform that enables hospitals and health systems to build, manage, and adjust staff schedules across multiple facilities and departments. It offers mobile-first self-scheduling, predictive census-based demand forecasting, real-time visibility dashboards, and certified integrations with enterprise systems such as Workday, EMR, ERP, and HR/payroll platforms, helping healthcare organizations reduce labor costs, control overtime and agency spend, and engage clinical staff.

Product overview

ShiftWizard is a healthcare workforce scheduling platform offered by HealthStream, designed to help healthcare organizations reduce labor costs, align schedules with patient demand, and engage staff. The product portfolio consists of the core ShiftWizard scheduling platform supplemented by specialized add-on modules including ShiftWizard Predictive Census (for demand forecasting and census-based staffing), the ShiftWizard Mobile App (for mobile shift management), and Acuity & Assignment Manager (for patient acuity-based staffing alignment). All ShiftWizard products are powered by the hStream platform, which provides interoperability with EMR, ERP, and HR systems including Workday-certified integration. The platform also offers access to the HealthStream content marketplace and related credentialing, compliance, and learning products.

Differentiator

Problem solved

Functional benefit

Brands

• ShiftWizard Mobile App: Mobile application for staff and managers to view, swap, and manage shifts from anywhere.
• ShiftWizard Predictive Census
• hStream for Scheduling

Products and services

• ShiftWizard
• ShiftWizard Predictive Census
• Acuity & Assignment Manager
• ShiftWizard Mobile App
• hStream for Scheduling

Quantifiable outcome

• Real-time visibility and predictive tools help reduce overtime and agency spend
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature5 records

Partnerships

One partnership is on record.

• WorkdaycoreTechnology or IntegrationShiftWizard is the first healthcare scheduling solution with Workday-certified integration. This certified integration enables seamless data exchange between ShiftWizard scheduling and Workday HR/payroll systems, providing enterprise customers with automated workflows and reduced manual data entry.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Infor WFM: Infor Workforce Management offers shift scheduling, time and attendance, and labor analytics used by large hospitals, presenting overlapping functionality with ShiftWizard as part of a broader industry-specific ERP suite.
• Workday: Workday is the enterprise HCM/finance cloud with growing workforce scheduling capability and the platform to which ShiftWizard certifies its integration; its scheduling roadmap is the primary competitive vector for ShiftWizard in Workday shops.
• UKG (Kronos): UKG is the dominant enterprise workforce management suite (formerly Kronos/UltiPro), with deep healthcare vertical presence and scheduling, timekeeping, and HR modules that overlap directly with ShiftWizard's scope, but sold as a much broader platform to large health systems.
• Paylocity: Paylocity is a mid-market HCM and workforce management suite with scheduling, time, and HR modules; it competes against ShiftWizard for mid-to-large employer scheduling budgets, including healthcare, with comparable SMB-to-mid-enterprise GTM.
• ADP Workforce Now: ADP Workforce Now bundles scheduling, time, HR, and payroll for mid-to-large employers, including healthcare; it competes on the same buyer budgets but without ShiftWizard's healthcare-specialist positioning.

Direct peers

• Ceridian Dayforce: Dayforce is an enterprise workforce management and HCM platform with scheduling, time, and pay modules that compete head-to-head with ShiftWizard in hospital and shift-based industries, targeting similar large-employer buyers.
• symplr (formerly HealthcareSource): symplr is a healthcare-only workforce and talent management vendor whose HealthcareSource and workforce modules address nurse scheduling, credentialing, and competency—the closest direct competitor in healthcare workforce software comparable to ShiftWizard.

Emerging players

• Deputy: Deputy is a cloud-based shift scheduling and workforce management SaaS with mobile-first UX similar to ShiftWizard, primarily serving shift-based industries; while lighter on healthcare-specific compliance, it competes for the same scheduling budget pools in mid-market health and aged care.
• Quinyx: Quinyx is an AI-driven workforce management SaaS for shift planning, scheduling, and forecasting with mobile employee experience, increasingly targeting healthcare and large multi-site employers—overlapping with ShiftWizard's predictive scheduling narrative.
• When I Work: When I Work is a shift scheduling and team communication platform with a mobile-first employee experience analogous to ShiftWizard's self-scheduling/swaps, serving healthcare and other shift-heavy verticals with overlapping feature overlap at the department level.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC8C5z9k5
• Facebookfacebook.com/hstmhome
• LinkedInlinkedin.com/company/shiftwizard
• Instagraminstagram.com/healthstreaminc
• Xx.com/shiftwizard

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ShiftWizard