Hearzap
Hearzap is an India-based hearing care retailer operating 180+ Experience Stores across 13+ states, selling hearing aids from Philips, Zenaud, and Rexton alongside audiologist-led clinical services, fitting, and after-sales care for individual consumers with hearing loss.
- Company typePrivate
- Founded1979
- HeadquartersHyderabad, India
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Hearzap does
Hearzap (legally Hearing Solutions Private Ltd) is an India-based, Hyderabad-headquartered hearing care retail and clinical services company operating 180+ branded Experience Stores across 13+ states. It sells hearing aids from Philips Hearlink, Zenaud, and Rexton across form factors (BTE, RIC, ITC, CIC, IIC) and price tiers from approximately Rs 14,000 to Rs 5 lakh, supplemented by accessories, batteries, and protection plans. Clinical services — hearing tests (Pure-tone Audiometry, Impedance, BERA, Tuning Fork), audiologist-led consultations, real-ear measurement-based fitting, tuning, repairs, and after-sales maintenance — are delivered by 200+ certified audiologists.
The company operates a hybrid go-to-market combining physical retail with an e-commerce storefront and a mobile app (150K+ downloads) that enables rapid online hearing screening, video consultations, appointment booking, and virtual shopping. Revenue is generated primarily through one-time hearing aid sales, with secondary streams from clinical services and accessories. Backed by 360 ONE Asset Management since a November 2023 Series A (Rs 50 crore / ~$6 million), the company has pursued an acquisition-led expansion strategy, taking majority stakes in Speech and Hearing Care (September 2024, Bihar/Jharkhand) and Amplifon India (announced May 2026, 240 additional points of sale). Management states revenue is expected to cross Rs 100 crore in FY2025 and Rs 230 crore post-Amplifon, with a Rs 500 crore target by FY2029.
Hearzap firmographics
Firmographics- Name
- Hearzap
- Legal name
- Hearing Solutions Private Ltd
- Website
- https://hearzap.com
- Company type
- Private
- Founded year
- 1979
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Hearzap is an India-based hearing care retailer operating 180+ Experience Stores across 13+ states, selling hearing aids from Philips, Zenaud, and Rexton alongside audiologist-led clinical services, fitting, and after-sales care for individual consumers with hearing loss.
- Ownership category
- akta.pro rank
Hearzap industry classification
Industry- Product category
- Hearing Care Services
- NAICS
- Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)
- akta.pro primary industry
- Audiology & Hearing Services (ENT-Affiliated) (HLAKAMAI)
- akta.pro secondary industries
- Audiology & Hearing Diagnostic Centers (HLAFAKAH), Hearing Enhancement / Assistive Listening Audio Devices (CRACANAL)
Keywords
Where Hearzap is headquartered
LocationHeadquarters
- HQ city
- Hyderabad
- HQ country
- India
- HQ region
- Asia
Offices13 records
Markets served
Hearzap business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure
Revenue model
- Hearing Aid Sales: One-time sale of hearing aids across multiple brands (Philips, Zenaud, Rexton) and technology tiers. Revenue generated from device sales at retail stores and e-commerce platform. Includes accessories and replacement parts.
- Clinical Services: Revenue from hearing tests, audiologist consultations, hearing aid fitting, and after-sales maintenance services. Services include ear wax removal, tuning, verification, repairs, and follow-up care.
- Hearing Aid Accessories: Sales of accessories including batteries, wax guards, drying jars, speaker units, and chargers for hearing aids
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Basic hearing aids for essential amplification needs |
| Unit Pricing | Pay-as-you-go | Essential hearing aids for everyday use |
| Unit Pricing | Pay-as-you-go | Standard hearing aids with improved features |
| Unit Pricing | Pay-as-you-go | Classic hearing aids for active lifestyles |
| Unit Pricing | Pay-as-you-go | Advanced hearing aids with premium features |
| Unit Pricing | Pay-as-you-go | Premium hearing aids with cutting-edge technology |
| Unit Pricing | Pay-as-you-go | Elite hearing aids with best-in-class technology |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Hearzap product offering
Product offeringCore offering
Hearzap is a comprehensive hearing care provider that sells digital hearing aids from Philips Hearlink, Zenaud, and Rexton across all technology tiers and form factors (BTE, RIC, ITC, CIC, IIC), supported by clinical audiology services including hearing tests, hearing aid fitting with real-ear measurements, video consultations, and after-sales maintenance. The company operates 180+ Experience Stores across India, complemented by an e-commerce platform and a mobile application enabling rapid hearing screening, virtual shopping, and remote consultations with certified audiologists.
Product overview
Hearzap operates as a comprehensive hearing care platform offering both digital and physical services. The core offering includes Philips Hearlink, Zenaud, and Rexton hearing aids across multiple form factors (BTE, RIC, ITC, CIC, IIC), supported by a network of 180+ Experience Stores providing hearing tests, fitting, and after-sales service. Digital products include a mobile application enabling remote diagnostics and virtual shopping, Rapid Hearing Test for initial screening, Video Consultation with certified audiologists, and an E-Shop for online purchases. The company also offers accessories including batteries, chargers, and speaker units, positioning itself as an end-to-end hearing care solution from diagnosis to device management.
Differentiator
Problem solved
Functional benefit
Products and services
- Philips Hearlink Hearing Aids Digital hearing aids from Philips offered in BTE, RIC, ITC, CIC, and IIC form factors across multiple technology tiers from basic to elite, including rechargeable models with Bluetooth connectivity and mobile app compatibility, sold at Hearzap stores and e-commerce platform.
- Zenaud Hearing Aids Hearing aids from the Zenaud brand offered in Nova, Wave, Ace, and Uno series with various technology levels and form factors (BTE, RIC, ITC, CIC, IIC) for different degrees of hearing loss, available at Hearzap stores and online.
- Rexton Hearing Aids Global hearing aid brand including Sterling CIC and other models, offered at select Hearzap stores with fitting, programming, and after-sales support included.
- Hearing Aid Accessories Range of hearing aid maintenance accessories including replacement batteries, wax protection sets, speaker units/receivers, portable chargers, and drying jars, sold via Hearzap stores and e-commerce.
- Hearing Test (Clinical Diagnostic Service) Comprehensive in-store hearing evaluations including Pure-tone Audiometry, Impedance Test, BERA (Brainstem Evoked Response Audiometry), and Tuning Fork Tests conducted by certified audiologists at Hearzap Experience Stores.
- Hearing Aid Fitting and Programming Personalized hearing aid selection, precise device fitting with real-ear measurements, and digital programming based on individual audiograms and lifestyle requirements, delivered at Hearzap stores by certified audiologists.
- Video Consultation with Audiologist Remote video consultation service connecting customers with certified Hearzap audiologists for hearing care guidance, follow-ups, and device adjustment support without an in-person visit.
- Rapid Hearing Test (Online Screening) Quick online hearing screening tool available through the Hearzap website and mobile app, providing an initial self-administered hearing assessment to direct users toward further clinical evaluation.
Quantifiable outcome
- Hearzap targets 30% market share in key regions following Speech and Hearing Care acquisition
- +1 more outcomes
Companies that use Hearzap
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
Hearzap technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability2 records
Feature4 records
Hearzap partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered major, primary and secondary.
- Amplifon IndiamajorHearzap signed agreement to acquire Amplifon India (Indian arm of Italy-based Amplifon), adding approximately 240 Amplifon India points of sale. Post-integration creates combined entity with around 420 hearing care centres and 1,000+ service providers.
- Speech and Hearing Care Pvt. Ltd.majorAcquired majority stake in regional player operating in Bihar and Jharkhand, expanding Hearzap's presence in eastern India. Deal funded through internal cash flows. Expected to help surpass Rs 100 crore revenue and increase market share to 30%.
- Philips (Hearing Aids)primaryPhilips Hearlink hearing aid brand sold at Hearzap stores and e-commerce platform. Products include BTE, RIC, ITC, CIC, and IIC models across multiple technology tiers from basic to elite.
- Zenaud (Hearing Aids)primaryZenaud hearing aid brand offered at Hearzap stores and e-commerce platform. Products include Nova, Uno, Ace, and Wave series hearing aids.
- Rexton (Hearing Aids)secondaryRexton hearing aid brand available at select Hearzap stores. Products include Sterling CIC and other models.
Scale indicators17 records
Recent moves5 records
Expansion highlights5 records
Hearzap competitors and assessment
Company assessmentBroad incumbents
- Amplifon: Italy-based global hearing care leader and parent of Amplifon India, which Hearzap is acquiring. Direct comparator on retail audiology footprint, multi-brand device distribution, and clinical service model.
- Sonova: Global hearing aid manufacturer (Phonak, Unitron) and retail operator. Comparable through hearing aid technology, distribution scale, and audiology service infrastructure worldwide.
- Demant: Denmark-based hearing healthcare company (Oticon, Bernafon, Sonic) with manufacturing and retail clinics. Relevant peer on hearing aid portfolio breadth and integrated care delivery.
- WS Audiology: Global hearing aid group formed from Sivantos and Widex (Signia, Widex, Rexton brands). Direct competitor in multi-brand hearing aid retail and audiology services.
- GN Hearing: Manufacturer of ReSound and Beltone hearing aids with audiology retail footprint. Comparable through hearing aid brand portfolio and clinical service distribution.
- Starkey Hearing Technologies: US-based hearing aid manufacturer with growing retail and audiology service network. Comparable through premium device technology and clinical service offerings.
Direct peers
- Hearing Plus: India-based hearing care chain with multiple retail clinics offering diagnostic, fitting, and device services. Direct competitor for store-level audiology services and hearing aid sales in the same geography.
- Ear Solutions: Indian hearing aid retail and audiology service provider operating across multiple cities. Direct competitor in-store experience, brand-agnostic device selection, and clinical service delivery.
Regional players
- Cochlear Limited: Global implantable hearing solutions company. Adjacent peer addressing severe-to-profound hearing loss with a different technology platform but overlapping customer base and clinical channel.
Emerging players
- Aanvii Hearing Solutions: India-focused hearing care provider offering audiology services and hearing aids. Emerging competitor in the same category with smaller footprint but comparable service model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key highlights6 records
Customer concentration
Hearzap social profiles
Digital presenceHearzap financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hearzap leadership team
Management profileNumber of profiles
Profiles1 record
Hearzap subsidiaries and ownership
Company hierarchySubsidiaries2 records
Hearzap funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hearzap M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hearzap
What does Hearzap do?
Hearzap is a comprehensive hearing care provider that sells digital hearing aids from Philips Hearlink, Zenaud, and Rexton across all technology tiers and form factors (BTE, RIC, ITC, CIC, IIC), supported by clinical audiology services including hearing tests, hearing aid fitting with real-ear measurements, video consultations, and after-sales maintenance. The company operates 180+ Experience Stores across India, complemented by an e-commerce platform and a mobile application enabling rapid hearing screening, virtual shopping, and remote consultations with certified audiologists.
Is Hearzap a public or private company?
Hearzap is a private company. It is classified as private equity controlled and is currently operating.
When was Hearzap founded?
Hearzap was founded in 1979. It employs 101 to 250 people.
Where is Hearzap based?
Hearzap is headquartered in Hyderabad, India, in the Asia region.
How does Hearzap make money?
Three revenue lines are on record. Hearing Aid Sales are the primary driver. The others are clinical Services and hearing Aid Accessories.
Who are Hearzap's main competitors?
Broad incumbents on record are Amplifon, Sonova, Demant, WS Audiology, GN Hearing and Starkey Hearing Technologies. Direct peers are Hearing Plus and Ear Solutions. Cochlear Limited is listed as a regional player. Aanvii Hearing Solutions is listed as an emerging player.
Does Hearzap have an API?
No public API is recorded for Hearzap.
What industry is Hearzap in?
Hearzap's product category is Hearing Care Services. Its primary akta.pro industry code is HLAKAMAI, Audiology & Hearing Services (ENT-Affiliated), with a secondary code of HLAFAKAH, Audiology & Hearing Diagnostic Centers. Its NAICS code is 621340.