What The Providence Center does

The Providence Center (TPC) is a Rhode Island-based, non-profit community behavioral health provider founded in 1969 and affiliated with Care New England Health System since 2014. It delivers mental health and substance use treatment, recovery support, integrated primary care, residential and supportive housing, crisis services, early childhood education, and workforce development across 60+ programs serving more than 14,000 adults, adolescents, and children annually. Service delivery is built around a multi-channel model: owned facilities (HQ at 528 N. Main St. Providence, Imagine Preschool, Jim Gillen Teen Center, Women's Roads to Recovery, Mosaic House, Joyce House for veterans), embedded clinicians inside Providence/Warwick/West Warwick/Washington County police departments (Community Diversion, started 2012), in-school clinicians across six Providence public schools, peer-recovery specialists dispatched 24/7 to every Rhode Island emergency department (AnchorED, launched June 2014), mobile street outreach teams (Anchor MORE, launched November 2015), a 24/7 Behavioral Health Emergency Line, and the only Crisis Stabilization Unit in Providence co-located on Butler Hospital's campus. The technology stack is modest and operational rather than platform-native: a HubSpot CMS website with a Provider Finder tool, the Care New England My Chart patient portal, an on-site Genoa Pharmacy, and a tablet-based automated telehealth intervention (Tele-friend) co-developed with Dartmouth's Geisel School of Medicine that runs daily 5–10 minute structured questionnaires with clinician alerts on early warning signs of psychiatric decompensation.\n\nTPC operates as an integrated care delivery system rather than a software company. Its revenue mechanics combine (1) insurance and Medicaid reimbursement for clinical services including HealthPath (a wrap-around care program for BCBSRI enrollees operated by for-profit subsidiary Continuum Behavioral Health) and an Integrated Health Home at Thundermist Health Center for Medicaid adults with serious mental illness; (2) state and federal grant funding (e.g., RI BHDDH, RI Department of Health, RI Attorney General's Office, U.S. DOJ Smart Policing, Home Depot Foundation, Scattergood Foundation, Rhode Island Foundation RIGHA Fund, Champlin Foundation); (3) tax-deductible private donations; and (4) annual fundraising events led by the Circle of Stars gala (raised nearly $350,000 in 2025; $483,000 in 2019) and the President's Cup Golf Tournament with sponsorship tiers from $350 to $5,000. Customer segments include adults with mental illness and substance use disorders (primary), children and adolescents, the Spanish-speaking/Latino community via a dedicated Latino IOP, pregnant/postpartum women in recovery (Baby on Board), homeless and at-risk veterans (Joyce House), individuals in psychiatric or substance use crisis, and criminal-justice-involved individuals. Service fees vary by insurance status and ability to pay, with explicit "no insurance required" policies on crisis and children's services.

Name

The Providence Center

Legal name

The Providence Center

Website

https://providencecenter.org

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The Providence Center is a Rhode Island non-profit community behavioral health provider, affiliated with Care New England, delivering mental health, substance use, recovery, primary care, and crisis services across 60+ programs serving more than 14,000 adults, adolescents, and children each year.

Ownership category

akta.pro rank

Headquarters

HQ city

Providence

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Insurance and Medicaid Reimbursement: Reimbursement for clinical services including the HealthPath wrap-around care program for BCBSRI enrollees and the Medicaid Health Home team-based model at Thundermist for adults with serious mental illness.
2. Government and Foundation Grants: State and federal grant funding including $50,000 from the Home Depot Foundation for veterans housing, $54,000 from the RI Foundation's RIGHA Fund, $50,000 from the RI Attorney General's office/State Police for the Anchor Youth Recovery Center, state opioid-response funding, and U.S. DOJ 'Smart Policing' grant participation.
3. Tax-Deductible Private Donations: Individual philanthropy solicited through the website, fundraising appeals, and Circle of Stars / President's Cup events; the website describes donations as tax-deductible.
4. For-Profit Subsidiary Services (Continuum Behavioral Health): Continuum Behavioral Health, a for-profit division of The Providence Center, operates the HealthPath program in partnership with BCBSRI and Care New England, applying the Medicaid Health Home model to commercially insured populations; locations include Cranston, Providence, and North Kingstown.
5. Fundraising Events and Sponsorships: Annual Circle of Stars gala (raised $173,000 in 2015; $167,000 in 2016; $279,000 in 2017; $483,000 in 2019; $324,000 in 2021; $275,000 in 2023; more than $500,000 in another year; nearly $350,000 in 2025) and President's Cup Golf Tournament with corporate sponsorships from $350 (individual player) to $5,000 (golf shirt sponsor).

Pricing tiers

Go-to-market motion5 records

Distribution channels9 records

Marketing channels7 records

Core offering

The Providence Center delivers patient-centered, recovery-oriented mental health and substance use treatment to adults, adolescents, and children across 60+ programs in Rhode Island, including 24/7 crisis services, outpatient behavioral health, residential treatment, supportive housing, recovery support, primary care integration, and education/workforce programs. Care is delivered regardless of insurance status or ability to pay through a mix of owned facilities, embedded-clinician partnerships with police departments and schools, hospital-based programs in every Rhode Island ED, and mobile outreach teams.

Product overview

The Providence Center operates as a single integrated behavioral-health delivery system (part of Care New England Health System) rather than a modular SaaS platform, but it delivers its continuum of care through a clearly named portfolio of programs and brands that together form its product set. The core offering is patient-centered, recovery-oriented Mental Health & Substance Use Treatment delivered across 60+ programs in Rhode Island, anchored by 24/7 crisis services (Emergency Services Department and Crisis Stabilization Unit) and the Anchor Recovery Services brand, which encompasses AnchorED (ED-based overdose survivor outreach), Anchor MORE (community outreach), and the Jim Gillen Teen Center youth recovery program. Around this core sit complementary clinical and supportive programs: the Community Diversion Program embedding clinicians in police departments; the Behavioral Health Outpatient services including the Latino IOP (Spanish-language intensive outpatient); residential and supportive housing programs (Women's Roads to Recovery, Mosaic House, Joyce House for veterans); integrated primary/behavioral care (including the Health Home at Thundermist); education and workforce programs (Imagine Preschool, TPC School, WEE/ProMail, InShape wellness, Nursing and Case Manager Career Ladders); Care New England division Continuum Behavioral Health operating HealthPath and HealthPath Connect; and specialty support programs such as Baby on Board and Suicide Prevention Training. HealthPath and the Tele-friend research deployment represent the organization's data-driven / technology-augmented care initiatives.

Differentiator

Problem solved

Functional benefit

Brands

• Anchor Recovery Services: Recovery services including Anchor Recovery Community Center, AnchorED emergency department peer recovery program, and Anchor MORE mobile outreach initiative for substance use disorders.
• Imagine Preschool
• The Jim Gillen Teen Center
• HealthPath
• Continuum Behavioral Health
• Women's Roads to Recovery
• The Providence Center School (TPC School)
• InShape (InSHAPE)

Products and services

• Mental Health & Substance Use Treatment (Core Continuum of Care) Overall patient-centered, recovery-oriented care offering for adults, adolescents, and children affected by psychiatric illnesses, emotional problems, and addictions. Delivered within a community setting through The Providence Center as a Care New England affiliate, spanning 60+ programs across Rhode Island.
• Anchor Recovery Services Recovery brand encompassing the Anchor Recovery Community Center, AnchorED, Anchor MORE, and the Anchor Youth Recovery Center (Jim Gillen Teen Center); staffed and managed by individuals in long-term recovery from substance use disorder.
• AnchorED (Anchor Emergency Department) Statewide 24/7 program dispatching Certified Peer Recovery Specialists to every Rhode Island hospital emergency department to connect opioid overdose survivors with recovery supports, Naloxone education, family resources, and post-discharge follow-up.
• Anchor MORE (Mobile Outreach Recovery Efforts) Mobile street outreach team of peer recovery specialists that engages individuals in the community (streets, soup kitchens, bus terminals, homeless shelters) and dispatches teams to areas experiencing opioid overdoses using real-time data.
• Community Diversion Program Partnership with police departments (Providence since 2012, Warwick, West Warwick, and a coalition of six Washington County communities) placing TPC clinicians as police clinicians / behavioral health navigators to ride along with officers, de-escalate psychiatric and substance use crises, conduct on-site clinical assessments, and divert individuals into treatment.
• Emergency Services Department / 24-Hour Behavioral Health Emergency Line Provides expedited access to behavioral health crisis services for all ages via 24/7 telephone assistance, weekday crisis evaluations, and Children's Emergency Services with case management follow-up. Available regardless of insurance or ability to pay.
• Crisis Stabilization Unit (CSU) Step-down alternative to hospitalization and transition option to lower levels of care, offering individual and group therapy, crisis intervention, biopsychosocial assessment and psychiatric evaluation, AA group visits, and family meetings. Operates on Butler Hospital campus.
• Imagine Preschool Inclusive preschool for children ages 4-5 founded in 2008, located at 520 Hope St., Providence. 5-star BrightStars-rated program with three state-funded Pre-K classrooms participating in the RI Department of Education Pre-Kindergarten Program lottery; has received RI DOE Comprehensive Early Childhood Education Approval.
• The Jim Gillen Teen Center Recovery community environment for adolescents featuring dynamic programming, shared lived experience, peer support, and recovery coaching. Located at 1280 North Main Street, Providence. Provides after-school and weekend peer recovery supports to high-school-age youth in recovery from substance use disorders.
• HealthPath Wrap-around, Health Home–style care for commercially insured BCBSRI enrollees with substance use disorders, operated by Continuum Behavioral Health in collaboration with Care New England and Blue Cross & Blue Shield of Rhode Island. Includes HealthPath Connect step-down. Demonstrated 56.5% behavioral health cost savings.
• Continuum Behavioral Health For-profit division of The Providence Center that operates the HealthPath program, applying the Medicaid Health Home model to commercially insured populations with high behavioral health needs.
• Integrated Health Home at Thundermist (Wakefield) Team-based Health Home clinical program for Medicaid-enrolled adults with serious mental illness at Thundermist Health Center's South County facility in Wakefield, RI. Multidisciplinary team includes therapists, nurses, psychiatrists/nurse practitioners, case managers, recovery specialists, and peer mentors.
• Integrated Primary and Behavioral Care Integrated primary and behavioral health care service combining medical and psychiatric treatment within TPC programs.
• InShape (and InShape Seniors) Physical-activity and nutrition program supporting adults of all ages experiencing mental health and substance use issues; includes the 5Klub running/walking club under the Wellness, Employment and Education (WEE) program.
• Latino IOP (Latino Intensive Outpatient Program) Culturally and linguistically competent Spanish-language intensive outpatient program for mental health and substance abuse treatment, including case management, medication management, one-on-one counselling, and aftercare/wellness connections.
• Women's Roads to Recovery 22-bed residential substance use treatment program for women specializing in trauma, domestic violence, positive relationships, pregnancy health, employment, education, and parenting skills. Operates from Wyoming, RI.
• Mosaic House Residential recovery house in Providence that helps clients rebuild their lives by reconnecting with family and rebuilding support systems.
• Joyce House (Veterans Transitional Housing) Transitional living program for homeless veterans opened in 2013 in Providence, providing transitional housing, mental health and substance use treatment, case management, financial planning, employment assistance, and community engagement. 87%+ of veterans served move to independent housing upon discharge.
• Baby on Board Program Weekly 1.5-hour support group for pregnant women and recent mothers covering depression, anxiety, fetal alcohol syndrome, delivery preparation, and postpartum issues; includes new-mom-and-baby continuation.
• Criminal Justice Programs Behavioral health and reentry support for individuals involved with the criminal justice system, including the program inside the Adult Correctional Institute (ACI).
• The Providence Center School (TPC School / Anchor Learning Academy) Special education school for students preschool through age 21, including Anchor Learning Academy (ALA). Weekly technology classes for grades 4-12 with plans to introduce Google Chromebooks.
• PVD Safe Stations City of Providence initiative with The Providence Center providing a stigma-free entry point connecting individuals seeking addiction treatment with recovery services via Providence fire stations.
• School Counseling and Support Program Public-private partnership placing TPC clinicians in six Providence elementary and middle schools to deliver behavioral health services to students and families at no cost to the district.
• Suicide Prevention Training Program Official 6-hour staff suicide prevention training developed by TPC clinical trainer Lawrence Miller, informed by a full-day workshop led by Dr. Shawn Christopher Shea using the Chronological Assessment of Suicide Event (CASE) Approach; 54 staff trained initially, 300+ expected over subsequent years.

Quantifiable outcome

• More than 14,000 individuals served annually
• +5 more outcomes

Named customers11 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature7 records

Partnerships

15 partnerships are on record, tiered core, minor and flagship.

• West Warwick Police DepartmentcoreImplementation/ SI/ Consulting Partner · 8 May 2017WWPD Drug Overdose Prevention Pilot Program under TPC's Community Diversion umbrella; behavioral health navigator Heather Seger rides along with officers, conducts outreach with vulnerable populations, and provides substance use training to WWPD officers.
• Thundermist Health CentercoreStrategic or Co-development Partner · 23 January 2017Opened an Integrated Health Home program at Thundermist's South County facility in Wakefield, providing team-based clinical care to Medicaid adults with serious mental illness. TPC's team includes therapists, nurses, psychiatrists, nurse practitioners, case managers, recovery specialists, and peer mentors co-located with Thundermist's primary care and dental services.
• Providence College Women's HockeyminorGTM or Marketing Partner · 21 January 2017Providence College Women's Hockey team held a mental health awareness game on January 21, 2017 and honored TPC with a $1,000 donation; goalie Alanna Serviss raised the majority of the money through family and friends online.
• Chelo'sminorGTM or Marketing Partner · 7 December 2016Long-running charity golf tournament partner; donated $8,365.31 from their 28th Annual Charity Golf Classic in 2016 to support TPC's programs.
• Chace Ruttenberg & Freedman, LLPminorGTM or Marketing Partner · 18 October 2016Honoree at The Providence Center's 2016 Circle of Stars event for philanthropic support of the community.
• Southcoast HealthminorStrategic or Co-development Partner · 1 May 2016Southcoast Health and Care New England (TPC's parent) voted in May 2016 to move forward with a proposed affiliation that would create a two-state, eight-hospital, $2 billion-plus not-for-profit system; TPC would operate within the combined entity.
• Providence SchoolscoreGTM or Marketing Partner · 1 February 2016Public-private partnership placing TPC clinicians in six Providence elementary and middle schools to deliver the School Counseling and Support program to students and families at no cost to the district. Announced at George J. West Elementary School in February 2016.
• Behavioral Health SolutionsminorImplementation/ SI/ Consulting Partner · 1 February 2016Joint partner with Providence Schools and TPC in the School Counseling and Support program placing clinicians in Providence public schools.
• Project LinkminorOthers · 1 October 2015Project Link joined TPC in October 2015 to expand services for women in recovery; subsequently integrated into TPC's Women's Day program.
• Care New England Health SystemflagshipStrategic or Co-development Partner · 1 January 2014The Providence Center became an affiliate of Care New England (CNE) in 2014. CNE is the parent organization for Butler Hospital, Kent Hospital, Women & Infants Hospital, VNA of Care New England, CNE Wellness Center, Integra Community Care Network, and The Providence Center. Population-health and integrated-care initiatives are coordinated across the system, including the proposed Southcoast Health affiliation.
• Warwick Police DepartmentcoreImplementation/ SI/ Consulting Partner · 1 January 2014Embedded police-clinician partnership since 2014; Maureen Gouveia serves Warwick and chairs a monthly meeting of officers designated as mental health specialists. Combined with Providence PD, the two clinicians record more than 600 encounters per year.
• Providence Police DepartmentcoreImplementation/ SI/ Consulting Partner · 1 January 2012Embedded police-clinician partnership since 2012; TPC clinician Jessica Zira rides along with PPD officers to de-escalate crises and connect people to services. TPC also helped roll out 15 four-hour mental health trainings for the 500-officer department and joined the U.S. DOJ 'Smart Policing' grant.
• Washington County Police Departments (six-community coalition)minorImplementation/ SI/ Consulting PartnerCommunity Diversion program expanded to a coalition of six Washington County communities; clinicians ride along with officers and provide crisis assessments and de-escalation.
• Blue Cross & Blue Shield of Rhode Island (BCBSRI)coreStrategic or Co-development PartnerCo-developer with Care New England and Continuum Behavioral Health of the HealthPath program, which applies the Medicaid Health Home model to commercially insured BCBS enrollees with substance use disorders. Original office in Cranston, expanded to Providence and North Kingstown.
• Dartmouth Medical School / Geisel School of MedicineminorStrategic or Co-development PartnerResearch partnership on the 'Using Automated Telehealth to Improve Psychiatric Illness Management' study led by Sarah Pratt, PhD. TPC devoted 3 full-time staff to the study, with a target of 100 participants in the first year. Earlier four-year 'Health Connections' grant also completed in 2017.

Scale indicators16 records

Recent moves2 records

Direct peers

• Community Care Alliance: Rhode Island-based non-profit community mental health and social services provider serving Woonsocket and northern RI with behavioral health, substance use, housing, and community support programs — closely comparable to TPC's full-continuum model in the same state.
• Gateway Healthcare: Rhode Island behavioral health provider (part of Care New England network historically and now Prospect Behavioral Health) offering outpatient, residential, and crisis mental health and substance use services across the state — a direct competitor in overlapping RI service lines.
• CODAC Behavioral Healthcare: Rhode Island's largest non-profit outpatient opioid treatment provider with multiple locations statewide offering MAT, counseling, and recovery support — directly comparable to TPC's addiction and Anchor Recovery service lines.
• Thrive Behavioral Health: Rhode Island-based community mental health and substance use disorder treatment provider with outpatient, crisis, and community support services — overlaps TPC's adult behavioral health and crisis-stabilization offerings in the same geography.
• Bradley Hospital (Lifespan): Rhode Island's only acute-care psychiatric hospital for children and adolescents, operated by Lifespan — comparable to TPC's Center for Child and Adolescent Services and Imagine Preschool for pediatric/youth behavioral health in the same RI market.
• Behavioral Health Network (BHN): Massachusetts-based non-profit community behavioral health provider offering outpatient, crisis, residential, and peer recovery services — closely comparable in model to TPC's Anchor Recovery and outpatient service lines in a neighboring state.

Broad incumbents

• Butler Hospital (Care New England): TPC's sister facility within the Care New England system and Rhode Island's largest psychiatric hospital — provides adult inpatient and outpatient behavioral health services, with TPC's Crisis Stabilization Unit operating on Butler's campus.
• Arbour Health System: Massachusetts-based behavioral health system with inpatient, outpatient, and crisis services — comparable to TPC's full continuum in a neighboring New England state and represents a regional expansion benchmark.

Emerging players

• East Bay Community Action Program (EBCAP): Rhode Island community action agency offering integrated behavioral health, primary care, and social services — comparable to TPC's integrated primary and behavioral care approach in the same RI service area.

Others

• Thundermist Health Center: Federally qualified community health center in Rhode Island that partners with TPC on the Integrated Health Home at Wakefield — operates an NCQA Level 3 PCMH and is both a partner and adjacent provider in RI's safety-net ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=GZnMqdOZnPs
• Facebookfacebook.com/imaginepreschool

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Providence Center