Behavioral Health Network
- Company typePrivate
- Founded1938
- HeadquartersSpringfield, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
Behavioral Health Network firmographics
Firmographics- Name
- Behavioral Health Network
- Legal name
- Behavioral Health Network, Inc.
- Website
- https://bhninc.org
- Company type
- Private
- Founded year
- 1938
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Ownership category
- akta.pro rank
Behavioral Health Network industry classification
Industry- Product category
- Behavioral Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Child and Youth Services (62411), Residential Intellectual and Developmental Disability Facilities (62321), Offices of Mental Health Practitioners (except Physicians) (621330), Other Individual and Family Services (624190)
- SIC
- Services-Health Services (8000), Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Student Support Hotlines & Digital Wellbeing Tools (EDAJAIAL)
- akta.pro secondary industries
- Student Wellness & Prevention Programs (Substance Use, Sexual Health, Bullying) (EDAJAIAG), Social-Emotional Learning (SEL) Programs & Supports (EDAJAIAC), Family & Community Support Services (Case Management, Referrals) (EDAJAIAK)
Keywords
Where Behavioral Health Network is headquartered
LocationHeadquarters
- HQ city
- Springfield
- HQ country
- United States
- HQ region
- North America
Offices18 records
Markets served
Behavioral Health Network business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Healthcare Services Revenue: BHN generates revenue through providing behavioral health services billed to insurance including MassHealth (Medicaid), Medicare, and private insurance programs. Services include outpatient therapy, psychiatric medication services, crisis intervention, residential treatment, and addiction recovery programs.
- Government Contracts and Grants: Public funding and grants from government sources including Massachusetts Department of Health, MassHealth, and other state programs fund services for underserved populations including crisis services, child and family programs, and community behavioral health.
- Donations and Charitable Contributions: As a nonprofit organization, BHN accepts donations to support programs including Kamp for Kids and the Staff Excellence Fund. The Katherine B. Wilson Staff Excellence Fund reached a $5 million fundraising goal.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Sliding fee scale for uninsured and underinsured individuals |
| Subscription | Monthly | Donation tiers for Kamp for Kids and general donations |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
Behavioral Health Network product offering
Product offeringCore offering
BHN is a nonprofit behavioral health organization that provides a comprehensive continuum of mental health, substance use/addiction treatment, developmental and intellectual disability, and crisis intervention services. Services are delivered across 40+ community-based locations and via telehealth to children, adolescents, adults, and families in western Massachusetts. BHN also operates specialized programs for justice-involved individuals, domestic violence survivors, and individuals with autism.
Product overview
Behavioral Health Network (BHN) is a nonprofit regional provider of comprehensive behavioral health services offering a multi-product portfolio across Massachusetts. The organization operates as a unified platform providing mental health services, substance use/addiction treatment, and developmental disability services through distinct but interconnected programs. Core offerings include the BHN WellBeing Community Behavioral Health Centers (CBHC) for urgent care and crisis services, Addiction & Recovery Services (including MAT programs and residential treatment), Counseling & Wellness, Developmental & Intellectual Disability Services, and Children/Youth & Family Services. Key branded programs include BHNTeleCare (telehealth), the Family-Based Intensive Treatment (FIT) Program, Rose's Place/Rose's House (women's recovery), Kamp for Kids (inclusive summer camp), and the PIVOT Project (school-based prevention). BHN serves over 33,000 individuals annually through 40+ locations across Massachusetts.
Differentiator
Problem solved
Functional benefit
Brands
- BHN WellBeing: Community Behavioral Health Center (CBHC) providing care for children, youth, adults, and families facing mental health and substance use challenges with same-day services, extended hours, and 24/7/365 crisis assessment.
- BHN HEART Values
- BHN Center for Education & Professional Excellence
- BHNTeleCare
Products and services
- Addiction & Recovery Services Substance use disorder treatment including detoxification, individual and group counseling, recovery support, and continuing care for adults with addiction.
- Counseling & Wellness (Outpatient Mental Health) Outpatient mental health counseling and therapy services for individuals experiencing mental health challenges.
- Emergency/Crisis Services
- Developmental & Intellectual Disability Services
- Children, Youth & Family Services
- BHNTeleCare
- BHN WellBeing (Community Behavioral Health Center)
- Family-Based Intensive Treatment (FIT) Program
- Rose's Place / Rose's House
- Family Center
- Kamp for Kids
- PIVOT Project
- Autism Support Services / ABA Centers
- School-Based Programs
- Care Management Services
- Medication Addiction Treatment (MAT) Programs
- Behavioral Health for Justice-Involved Individuals (BH-JI)
- Forensic Services
- Shared Living Program
- Domestic Violence Services
Quantifiable outcome
- 33,000+ individuals served annually across all programs
- +1 more outcomes
Companies that use Behavioral Health Network
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles4 records
Behavioral Health Network technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature2 records
Behavioral Health Network partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor and core.
- City of Springfield Department of Health and Human ServicesminorBHN is hosting community listening sessions to hear directly from community members about their experiences, needs, and barriers to accessing care. The City of Springfield Department of Health and Human Services is acknowledged for their partnership in this initiative.
- Massachusetts Department of Health (DPH)coreBHN receives PIVOT Project funding through Massachusetts DPH grant to provide substance use prevention intervention services at Commerce High School in Springfield, targeting adolescents at risk of developing substance use disorders and co-occurring mental health conditions.
- Institute for Health & Recovery (IHR)coreIHR serves as the closed referral program for BHN's Family Center residential substance use treatment program for pregnant and parenting women. All referrals are managed through IHR.
- Local Colleges and UniversitiesminorBHN has a long-standing history of partnering with local colleges and universities to provide diverse internship experiences for students in addiction services, community outreach, emergency services, and youth and family services.
- Together for Families CollaborativecoreBHN participates in the Together for Families collaborative to deliver community-based child and family services in Central Massachusetts, particularly in Worcester County.
Scale indicators8 records
Recent moves15 records
Expansion highlights8 records
Behavioral Health Network competitors and assessment
Company assessmentDirect peers
- Advocates: Massachusetts-based nonprofit providing behavioral health, developmental disability, brain injury, and child and family services. Comparable to BHN in service mix and statewide ambition, particularly on the developmental disability and community-based support side.
- Gandara Mental Health Center: Western Massachusetts nonprofit behavioral health provider offering outpatient, residential, addiction, and youth services. Overlaps directly with BHN across CBHC, addiction recovery, and youth programs in the Pioneer Valley and broader Western MA footprint.
- Clinical & Support Options (CSO): Northampton, MA-based nonprofit behavioral health agency serving Franklin, Hampshire, Hampden, and Worcester counties with outpatient, crisis, and substance use services. Competes with BHN in overlapping Western MA counties and serves many of the same MassHealth populations.
- Riverside Community Care: Massachusetts-wide nonprofit behavioral health and human services organization headquartered in Dedham, MA. Comparable to BHN across outpatient mental health, substance use, developmental services, and youth and family programs with a similar multi-site operating model.
- Open Sky Community Services: Central Massachusetts nonprofit providing behavioral health, addiction recovery, and developmental disability services across Worcester County. Directly comparable to BHN's Central MA expansion via Together for Families and its developmental services portfolio.
- ServiceNet: Western Massachusetts nonprofit providing behavioral health, developmental disability, and brain injury services. Closely comparable to BHN on the intellectual/developmental disability side and on community-based mental health programs in the same geography.
- Eliot Community Human Services: Massachusetts-based nonprofit providing behavioral health, addiction, developmental disability, and child welfare services across Greater Boston, MetroWest, and other regions. Directly comparable to BHN in service lines and populations, with overlapping CBHC and youth/family program models.
- Center for Human Development (CHD): Springfield, Massachusetts-based nonprofit providing behavioral health, developmental services, and child and family programs across Western MA. Directly comparable to BHN in geography, service mix, and target population; CHD was also a prior employer of a current BHN SVP.
- Spectrum Health Systems: Massachusetts-based nonprofit addiction treatment provider operating outpatient, inpatient, and methadone maintenance programs statewide. Overlaps directly with BHN's MAT footprint, especially in Worcester County and the Boston-area sites BHN acquired in 2025.
Broad incumbents
- Baystate Health: Large integrated health system headquartered in Springfield, MA, providing hospital, primary care, and behavioral health services across Western Massachusetts. Overlaps with BHN on emergency psychiatry, outpatient behavioral health, and addiction services, but operates as a much broader healthcare enterprise.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Behavioral Health Network social profiles
Digital presenceBehavioral Health Network compliance and trust
Trust signalCompliance2 records
Behavioral Health Network financial estimates
Financial estimateRevenue estimate
Valuation estimate
Behavioral Health Network leadership team
Management profileNumber of profiles
Profiles20 records
Behavioral Health Network funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Behavioral Health Network M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Behavioral Health Network
What does Behavioral Health Network do?
BHN is a nonprofit behavioral health organization that provides a comprehensive continuum of mental health, substance use/addiction treatment, developmental and intellectual disability, and crisis intervention services. Services are delivered across 40+ community-based locations and via telehealth to children, adolescents, adults, and families in western Massachusetts. BHN also operates specialized programs for justice-involved individuals, domestic violence survivors, and individuals with autism.
Is Behavioral Health Network a public or private company?
Behavioral Health Network is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Behavioral Health Network founded?
Behavioral Health Network was founded in 1938. It employs 1,001 to 5,000 people.
Where is Behavioral Health Network based?
Behavioral Health Network is headquartered in Springfield, United States, in the North America region.
How does Behavioral Health Network make money?
Three revenue lines are on record. Healthcare Services Revenue is the primary driver. The others are government Contracts and Grants and donations and Charitable Contributions.
Who are Behavioral Health Network's main competitors?
Direct peers on record are Advocates, Gandara Mental Health Center, Clinical & Support Options (CSO), Riverside Community Care, Open Sky Community Services, ServiceNet, Eliot Community Human Services, Center for Human Development (CHD) and Spectrum Health Systems. Baystate Health is listed as a broad incumbent.
Does Behavioral Health Network have an API?
No public API is recorded for Behavioral Health Network.
What industry is Behavioral Health Network in?
Behavioral Health Network's product category is Behavioral Health Services. Its primary akta.pro industry code is EDAJAIAL, Student Support Hotlines & Digital Wellbeing Tools, with a secondary code of EDAJAIAG, Student Wellness & Prevention Programs (Substance Use, Sexual Health, Bullying). Its NAICS code is 621420 and its SIC code is 8000.