Vodacom
Vodacom Group is a JSE-listed African mobile communications, digital, and financial services company serving over 237 million customers across 8 African countries through mobile voice/data, the M-Pesa mobile money platform, and enterprise managed services, majority-owned by Vodafone Group Plc.
- Company typePublic
- Founded1994
- HeadquartersMidrand, South Africa
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingServices
What Vodacom does
Vodacom Group Limited is a leading African mobile communications, digital, and financial services company headquartered in Midrand, South Africa, and listed on the Johannesburg Stock Exchange (JSE:VOD) with a 65.1% controlling stake held by Vodafone Group Plc. Founded in 1993/1994 and celebrating its 30th anniversary, Vodacom serves more than 237 million customers across 8 African countries (South Africa, DRC, Egypt, Ethiopia, Kenya, Lesotho, Mozambique, and Tanzania), with majority control of Safaricom acquired in 2026. The core operating model spans tiered contract plans (RED Core, RED Flexi, RED VIP), prepaid services, and the flagship M-Pesa mobile money platform, which processes over $500 billion in annual transaction value across 60+ million active users in 8 markets. Adjacent product lines include VodaPay super-app, VodaLend credit, Easy2Own device financing, and VodaBucks loyalty rewards.
The company's revenue model combines subscription-based mobile connectivity (voice, data, SMS) with transaction-based mobile money fees, device financing margins, short-term credit interest, enterprise managed services through Vodacom Business Africa (covering 48 African countries), and emerging fintech and IoT offerings. Reported FY2026 revenue reached R167.7 billion with EBITDA of R62.6 billion (12.8% growth), reflecting scale economics in core connectivity, rapid expansion of financial services revenue, and infrastructure-sharing partnerships (Orange DRC JV, Airtel Africa) that lower coverage capex. Technical capabilities include 5G deployment (with Africa's first 254 Mbps SuperUpload uplink demonstration in March 2026), satellite backhaul via Amazon Leo for remote 4G/5G coverage, and a R13bn Maziv fibre merger (30% stake) to extend South African broadband infrastructure. AI is deployed operationally across M-Pesa fraud detection, network optimization, predictive maintenance, and GenAI customer service personalization.
Vodacom's strategic posture is one of continental consolidation under the Vodafone parent, evidenced by the Vodafone Egypt transfer (€2.722 billion, 2022), Safaricom majority control ($1.6-2 billion, 2026), Maziv fibre merger (R13 billion, 2025), and partnerships with Amazon, PayPal, and Amazon Leo. The company targets both consumer scale (prepaid and contract subscribers across 8 markets) and enterprise customers through Vodacom Business Africa, with growing fintech and digital services (M-Pesa, VodaPay, VodaLend) driving incremental ARPU expansion beyond traditional telecom services.
Vodacom firmographics
Firmographics- Name
- Vodacom
- Legal name
- Vodacom Group Limited
- Website
- https://vodacom.com
- Company type
- Public
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Vodacom Group is a JSE-listed African mobile communications, digital, and financial services company serving over 237 million customers across 8 African countries through mobile voice/data, the M-Pesa mobile money platform, and enterprise managed services, majority-owned by Vodafone Group Plc.
- Ownership category
- akta.pro rank
Vodacom industry classification
Industry- Product category
- Mobile Telecommunications
- NAICS
- All Other Telecommunications (517810), Telephone Call Centers (56142)
- SIC
- Radiotelephone Communications (4812), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- Carrier Billing & Telco Mobile Money (FSAMAEAD), Voice Calling (VoIP) Apps (BPAMACAC), Customer Experience (CX) & Voice-of-Customer Analytics (BPAHALAK)
Keywords
Where Vodacom is headquartered
LocationHeadquarters
- HQ city
- Midrand
- HQ country
- South Africa
- HQ region
- Africa
Markets served
Vodacom business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain
Vodacom product offering
Product offeringCore offering
Vodacom is a leading African mobile communications company providing voice, messaging, data, and converged connectivity solutions across eight African markets. Its portfolio spans consumer mobile services (prepaid and contract RED plans), the M-Pesa mobile money platform, and enterprise offerings including IoT, cloud, and managed network services through Vodacom Business Africa.
Product overview
Vodacom is a leading African connectivity, digital, and financial services company serving over 200 million customers across 8 African markets. The portfolio consists of core mobile services (voice, data, SMS via contract RED plans and prepaid), the flagship M-Pesa mobile money platform processing over $500 billion in annual transaction value, and adjacent services including VodaPay super-app, VodaBucks rewards, VodaLend credit, and Easy2Own device financing. Enterprise offerings through Vodacom Business include IoT solutions, cloud connectivity, and managed network services. The company also distributes devices through retail partnerships and offers digital skills training via the Vodacom Digital Skills Hub.
Differentiator
Problem solved
Functional benefit
Brands
- M-Pesa: Africa's leading mobile money platform providing financial services including payments, transfers, savings, and credit
- VodaPay
- Vodacash
- VodaLend
- Easy2Own
- RED
Products and services
- M-Pesa Africa's leading mobile money platform enabling peer-to-peer transfers, merchant payments, savings, credit, and international remittances. Processes over $500 billion in annual transaction value across 8 African markets serving 60+ million active users.
- RED Plans Contract mobile plans offering bundled voice, data, SMS, and entertainment benefits with tiered options (RED Core, RED Flexi, RED VIP) providing differentiated service levels and priority access for consumer subscribers.
- Prepaid Mobile Services Prepaid mobile services allowing customers to control spending upfront without contract commitments, with top-up options and bundled data packages.
- Easy2Own Smartphone financing programme enabling prepaid customers to acquire devices through small daily or weekly repayments, unlocking ownership upon payment completion.
- VodaLend Airtime advance and cash advance service providing short-term credit to underbanked customers, generating revenue growth through fixed-fee lending.
- VodaPay Super-app offering mobile payments, money transfers, merchant services, and financial services integration, enabling users to access multiple financial functions within a single platform.
- VodaBucks Rewards Loyalty and rewards program offering points earned through purchases that can be redeemed for airtime, data, and partner rewards, recognized for excellence in gamification.
- Vodacom Business Africa Enterprise managed services delivering connectivity, cloud and hosting, IoT solutions, and smart collaboration across 48 African countries for business and government customers.
- Carrier Services Wholesale carrier services providing network capacity, roaming, and interconnection services to other telecommunications operators.
Companies that use Vodacom
Customer profileIdeal customer profiles2 records
Vodacom technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Vodacom partnerships and signals
Strategic signalRecent moves9 records
Expansion highlights4 records
Vodacom competitors and assessment
Company assessmentDirect peers
- MTN Group Limited: Largest direct competitor across African mobile markets; offers voice, data, mobile money (MoMo), and enterprise services in many of the same countries where Vodacom operates, with overlapping footprint in Nigeria, South Africa, and East Africa.
- Airtel Africa Plc: Pan-African mobile operator with overlapping footprint across Nigeria, East Africa, and francophone Africa; competes head-to-head with Vodacom in voice, data, and mobile money, and is a recently signed infrastructure-sharing partner.
- Safaricom Plc: Kenya's largest mobile operator and creator of M-Pesa; now majority-owned by Vodacom (55%) but historically an independent peer. Comparable product portfolio in voice, data, M-Pesa, and enterprise, and the benchmark for African fintech-telco integration.
- Telkom SA SOC Ltd: South African fixed-line and mobile operator providing voice, data, and enterprise services in Vodacom's home market; competes directly in consumer mobile and fibre, and is a co-member of the ACT industry body challenging regulatory issues.
Broad incumbents
- Orange S.A. Global telecom incumbent with substantial African mobile operations across francophone markets and a recent joint-venture partner with Vodacom in DRC; offers overlapping mobile, fibre, and financial-services capabilities across Africa and Europe.
- Vodafone Group Plc: Majority parent (65.1%) and global telecom incumbent; shares strategic direction, technology platforms, and capital with Vodacom while also competing indirectly through Vodafone Egypt (now transferred) and other African holdings.
Regional players
- Econet Wireless Global: Privately held pan-African telecom operator with mobile, fintech, and digital-services operations across Zimbabwe, Lesotho, DRC, and other markets where Vodacom also operates; comparable business model combining connectivity and mobile money.
Emerging players
- Millicom International Cellular: Emerging-market mobile and fixed broadband operator focused on Latin America and Africa; comparable in pursuing integrated mobile-plus-fintech models in lower-penetration markets and competing for the same digital-inclusion opportunity.
Others
- IHS Towers: Independent tower infrastructure provider across Africa; supplies the passive network infrastructure on which Vodacom's mobile operations depend, making it a key supplier and capital-cycle indicator rather than a direct competitor.
- Helios Towers Plc: Africa-focused tower operator providing shared passive infrastructure to Vodacom and other MNOs across multiple markets; relevant for understanding network economics and towerco-driven cost structures that affect Vodacom's margins.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
Vodacom social profiles
Digital presenceVodacom compliance and trust
Trust signalCompliance2 records
Vodacom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vodacom leadership team
Management profileNumber of profiles
Profiles16 records
Vodacom subsidiaries and ownership
Company hierarchySubsidiaries8 records
Vodacom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vodacom M&A and investment
M&A and investmentM&A6 records
Investments2 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vodacom
What does Vodacom do?
Vodacom is a leading African mobile communications company providing voice, messaging, data, and converged connectivity solutions across eight African markets. Its portfolio spans consumer mobile services (prepaid and contract RED plans), the M-Pesa mobile money platform, and enterprise offerings including IoT, cloud, and managed network services through Vodacom Business Africa.
Is Vodacom a public or private company?
Vodacom is a public company. It is classified as public and is currently operating.
When was Vodacom founded?
Vodacom was founded in 1994. It employs 5,001 to 10,000 people.
Where is Vodacom based?
Vodacom is headquartered in Midrand, South Africa, in the Africa region.
Who are Vodacom's main competitors?
Direct peers on record are MTN Group Limited, Airtel Africa Plc, Safaricom Plc and Telkom SA SOC Ltd. Broad incumbents are Orange S.A. and Vodafone Group Plc. Econet Wireless Global is listed as a regional player. Millicom International Cellular is listed as an emerging player. Others are IHS Towers and Helios Towers Plc.
Does Vodacom have an API?
No public API is recorded for Vodacom.
What industry is Vodacom in?
Vodacom's product category is Mobile Telecommunications. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of FSAMAEAD, Carrier Billing & Telco Mobile Money. Its NAICS code is 517810 and its SIC code is 4812.