TIBU Health

What TIBU Health does

TIBU Health (legally Mobile Consultation Africa Limited) is a Nairobi-based omnichannel health technology company founded in 2018 that delivers primary care, specialist consultations, chronic disease management, vaccinations, and laboratory testing through an integrated stack combining virtual consultations, physical clinics, home sample collection, and an in-house laboratory. The platform is anchored by the TIBU Patient mobile application (available on iOS and Android), a phone-based virtual care team, and a flagship clinic at Upper Hill in Nairobi, supplemented by minute clinics embedded inside Goodlife Pharmacy retail locations and a network of at-home sample collection services covering over 250 laboratory tests.

The company sells to two distinct customer segments under different economics: individual consumers access fee-for-service consultations, lab tests, and vaccinations either by walk-in, app/phone booking, or at-home collection (lab tests priced KES 630–5,950; vaccines KES 2,050–8,950), while corporate clients purchase tiered annual membership subscriptions starting at KES 9,500/employee/year (rising to KES 14,500/employee/year with pharmaceutical cover) with a minimum of 8 employees per corporate account. Direct billing is accepted from more than 20 insurance providers including Fidelity, Old Mutual, AXA, Allianz, and Bupa, lowering patient acquisition friction and broadening the addressable market beyond out-of-pocket payers.

TIBU Health has raised successive funding tranches from 2020 through 2026 (Kepple Africa Ventures, Blue Haven Initiative, Boost VC, Google for Startups, 54 Collective, Health54 as lead on the oversubscribed Pre-Series A, Founders Factory Africa, Investing In Innovation Africa, and Proparco), serving more than 100 corporate clients across Kenya including Jumia, NCBA, ICEA LION, UNHabitat, the World Bank, and the Rockefeller Foundation. As of late 2025 the company began expanding across East Africa with operational support from Incentro Africa (a Google partner) and pursues ISO 15189 lab accreditation and compliance with Kenya's Data Protection Act 2019.

Name

TIBU Health

Legal name

Mobile Consultation Africa Limited

Website

https://tibu.africa

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

TIBU Health is a Nairobi-based omnichannel health technology company founded in 2018 that delivers primary care, specialist consultations, chronic disease management, lab testing, and vaccinations to individual consumers and 100+ corporate clients across Kenya through virtual care, flagship and pharmacy-embedded clinics, and home sample collection.

Ownership category

akta.pro rank

Product category

Primary Care Services

NAICS

Offices of Physicians (6211), Other Ambulatory Health Care Services (6219), Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA)

akta.pro secondary industries

Remote Diagnostics & Point-of-Care (Connected Testing, Home Lab Devices) (HLACAPAK), 24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA), Patient Self-Service Portal for Scheduling & Management (HLACADAK)

Keywords

• Primary care services
• Virtual care platform
• Corporate wellness programs
• Diagnostic laboratory services
• Vaccination services

Headquarters

HQ city

Nairobi

HQ country

Kenya

HQ region

Africa

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Corporate Membership Subscriptions: Annual membership plans for businesses providing unlimited consultations, lab testing, specialty clinics, virtual care, and pharmacy benefits. Plans start from KES 9,500/employee/year for basic coverage.
2. Clinical Consultation Fees: Fee-for-service consultations at clinics for primary care, specialist visits, and outpatient services.
3. Laboratory Testing Services: Individual lab tests sold directly to consumers with prices ranging from KSH 630 to KSH 5,950. Home collection service available for additional convenience.
4. Vaccination Services: Routine and travel vaccinations sold individually with prices ranging from KSH 2,050 to KSH 8,950 per vaccine.
5. Corporate Wellness Services: On-site health assessments, health talks, workshops, and tailored chronic illness management programs sold to businesses.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

TIBU Health operates an omnichannel primary care delivery platform in Kenya, combining a virtual care consultation service, in-house diagnostic laboratories offering over 250 tests, routine and travel vaccination programs, and physical clinic operations through a flagship clinic plus minute clinics embedded in Goodlife Pharmacy locations. Customers access care via walk-ins, online booking, the TIBU mobile app, phone-based virtual consultations, and home sample collection, with annual corporate membership subscriptions available for business clients.

Product overview

TIBU Health is an omnichannel health technology company offering an integrated healthcare platform combining virtual care through its TIBU Patient App and TIBU Consultation service with physical clinic operations. The core offering consists of the mobile app for appointment booking and digital health management, the consultation platform for virtual physician interactions, and flagship/minute clinics for in-person care. Additional modules include laboratory testing services with over 250 tests, vaccination programs with schedule tracking, corporate wellness services for businesses, and corporate membership plans providing unlimited outpatient care access. The platform serves both individual patients and corporate clients across Kenya.

Differentiator

Problem solved

Functional benefit

Products and services

• TIBU Virtual Care Platform

Quantifiable outcome

• Less than 15 minutes waiting time at specialist clinics
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• Incentro AfricacoreTechnology or IntegrationGoogle partner providing Google Workspace implementation and support to help TIBU Health expand across East Africa with improved security, collaboration, and storage capabilities.
• Goodlife PharmacycoreChannel Partner/ Reseller/ DistributorStrategic pharmacy partnership providing locations for TIBU minute clinics and sample collection centres across Nairobi (Kahawa Sukari, Yaya Centre, Fortis).
• Insurance Providers (20+)coreChannel Partner/ Reseller/ DistributorDirect billing partnerships with insurance companies including Fidelity, Kenbright, GoldStar, Allianz, JWSeagon, Unisure, AXA, Old Mutual, Equity, Atlas, Collinson, AAR, Prudential, APA, MUA, Bupa, GA, Heritage, Aetna.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• MyDawa: Kenyan health-tech platform combining online pharmacy, telehealth consultations, and home delivery of medications and lab samples — overlapping with TIBU's pharmacy-distributed clinic, telehealth, and home collection model.
• Ilara Health: Kenya-based health-tech company providing diagnostics and point-of-care testing infrastructure to clinics and pharmacies — overlaps with TIBU's lab services and pharmacy-embedded clinic strategy.
• Babyl (Babylon Rwanda): Rwanda-based digital health platform providing virtual consultations and insurance-integrated care with strong employer adoption — comparable East African footprint and employer-sponsored telehealth positioning.
• Reliance Health: Nigeria- and Egypt-focused omnichannel healthcare provider combining telemedicine, clinic network, and employer health plans — comparable B2B corporate wellness and subscription-based primary care model across emerging markets.
• Zuri Health: Kenya-based omnichannel digital health platform offering virtual consultations, lab bookings, and home sample collection via SMS, app, and web — directly comparable omnichannel GTM targeting the same Nairobi patient base.

Broad incumbents

• AAR Healthcare: East African outpatient healthcare chain owned by AAR Insurance — incumbent provider of corporate clinic and insurance-integrated care services that overlaps with TIBU's corporate wellness offering.
• Helium Health: West Africa-leading EMR and digital health platform expanding into broader care delivery — a more established regional digital health incumbent with overlapping employer and provider customer segments.

Emerging players

• CarePay/M-TIBA: Kenyan mobile health payments and insurance platform enabling healthcare financing via mobile — adjacent infrastructure that enables TIBU's insurance billing and could become a partner or competitor for digital health access.
• Healthlane (Africa Health Ventures): Africa-focused preventive health and diagnostics platform offering body diagnostics and corporate wellness — comparable subscription-style preventive care and employer-targeted health screening services.

Others

• Goodlife Pharmacy: TIBU's core pharmacy channel partner in Kenya; comparable retail pharmacy network across East Africa with growing clinic-adjacent services — relevant as both partner and potential competitor for embedded clinic services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TIBUHealth
• Facebookfacebook.com/TIBUHealth
• LinkedInlinkedin.com/company/tibu-health
• Instagraminstagram.com/tibuhealth

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds9 records

Investors9 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TIBU Health