I&M Bank
I&M Group PLC is a publicly listed East African banking group headquartered in Kenya, operating 119 branches across five countries and serving 1M+ retail, SME, and corporate customers with digital banking, FX trading, and merchant payment services.
- Company typePublic
- Founded1974
- HeadquartersNairobi, Kenya
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
What I&M Bank does
I&M Group PLC is a publicly listed banking and financial services group headquartered in Nairobi, Kenya, operating across five East African markets (Kenya, Tanzania, Rwanda, Uganda, and Mauritius) through 119 branches serving more than 1 million customers. The group reports a KES 743 billion asset base, KES 323 billion in loans and advances, and KES 512 billion in customer deposits as of its 2025 disclosures. The bank serves retail consumers, SMEs, and corporate clients with core deposit, lending, treasury, and trade finance products, alongside specialized offerings including digital FX trading, merchant payment integration, and green finance facilities. Regional subsidiaries outside Kenya contribute 24% of group performance, providing geographic diversification across the East African Common Market.
The company's technology stack centers on a digital-first banking platform with mobile and internet banking channels, supported by proprietary products such as I&M FX DIRECT (a corporate treasury and foreign exchange trading platform offering algorithmic limit and stop-loss orders, real-time streaming currency rates, and 24/7 mobile access for corporate clients). Ecosystem partnerships with Visa, Mastercard, and Airtel Money extend payment infrastructure reach into the SME and consumer segments via USSD and mobile app integrations. The bank reports 98% of transactions processed through digital channels, indicating an advanced digitization position relative to regional peers.
I&M Group's revenue model combines interest income from its KES 323 billion loan portfolio with a growing non-interest income stream from fees, forex transactions, and digital services. For FY2025, the group reported revenue of KES 60.3 billion (up 19% year-over-year), profit before tax of KES 24.2 billion (up 22%), and non-interest income of KES 14.4 billion (up 31%). Capital sourcing has historically included development finance institutions (BII $50M exited in 2023, AfricInvest $26.7M in 2024) and concessional partners (Sida $30M green facility in 2026), with the group additionally participating in syndicated infrastructure deals such as Rwanda's Project Zorro telecom tower consortium financing.
I&M Bank firmographics
Firmographics- Name
- I&M Bank
- Legal name
- I&M Group PLC
- Website
- https://imbank.com
- Company type
- Public
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- I&M Group PLC is a publicly listed East African banking group headquartered in Kenya, operating 119 branches across five countries and serving 1M+ retail, SME, and corporate customers with digital banking, FX trading, and merchant payment services.
- Ownership category
- akta.pro rank
I&M Bank industry classification
Industry- Product category
- Retail Banking
- NAICS
- Commercial Banking (52211), Commercial Banking (522110), Depository Credit Intermediation (5221)
- SIC
- National Commercial Banks (6021)
- akta.pro primary industry
- Corporate Cash Management & Treasury Services (FSAMAOAA)
- akta.pro secondary industries
- Account & Balance Services (Operating accounts, statements, eBAM) (FSABAIAD), Treasury & Risk Management Solutions (FX/MM, hedging, TMS integration) (FSABAIAE)
Keywords
Where I&M Bank is headquartered
LocationHeadquarters
- HQ city
- Nairobi
- HQ country
- Kenya
- HQ region
- Africa
Offices5 records
Markets served
I&M Bank business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others
Revenue model
- Interest Income on Loans and Advances: Traditional banking interest income from lending operations. I&M Group reported loans and advances of KES 323B as part of its KES 743B asset base.
- Non-Interest Income: Fee income, forex trading, and transaction-based revenue. For 2025, non-interest income surged 31% to KES 14.4 billion, driven by digital transformation and increased transaction volumes.
- Deposits and Customer Accounts: Customer deposits totaling KES 512B form a major funding source for the bank's lending and investment activities.
- Regional Subsidiary Operations: Revenue from regional subsidiaries in Uganda, Rwanda, Tanzania, and Mauritius contributing 24% of overall group performance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Corporate FX Trading - Digital Platform Access |
| Transaction based/ take rate | Pay-as-you-go | Airtel Money Merchant Payments |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels5 records
I&M Bank product offering
Product offeringCore offering
I&M Bank is a regional banking and financial services group operating across Kenya, Tanzania, Rwanda, Uganda, and Mauritius with 119 branches and over 1M customers. It offers retail and corporate banking, SME lending, treasury and FX trading via the I&M FX DIRECT digital platform, merchant payment acceptance, and green finance facilities. Approximately 98% of transactions are processed through digital channels including mobile and internet banking.
Product overview
I&M Bank operates as a diversified financial services group offering a unified banking platform with multiple digital channels. The core product portfolio includes digital/mobile/internet banking (supporting 98% of all transactions), corporate treasury services via I&M FX DIRECT, SME banking with specialized lending and merchant payment solutions, and green finance facilities. The bank serves retail customers, corporations, and SMEs across Kenya, Tanzania, Rwanda, Uganda, and Mauritius through both traditional branch network (119 branches) and digital channels.
Differentiator
Problem solved
Functional benefit
Brands
- I&M FX DIRECT: Digital platform for corporate treasury and foreign exchange trading in Kenya, offering real-time streaming currency rates, algorithmic limit and stop-loss orders, and 24/7 mobile accessibility.
- I&M Green Finance Facility
Products and services
- Mobile Banking Mobile banking services enabling retail and corporate customers to conduct transactions, view balances, and access banking services via mobile devices; part of the bank's 98% digital transaction volume.
- Internet Banking Online banking platform providing customers with account management, transactional capabilities, and financial services access through the web.
- Digital Banking Platform Core digital banking platform enabling retail and corporate customers to conduct banking activities through digital channels, accounting for 98% of all transactions.
- I&M FX DIRECT Digital platform for corporate treasury and foreign exchange trading offering algorithmic limit and stop-loss orders, real-time streaming currency rates, and 24/7 mobile accessibility for business clients.
- SME Banking Services Banking services tailored for small and medium enterprises including digital payment acceptance and business financing solutions.
- SME Lending Lending products specifically targeting small and medium-sized enterprises across East Africa, supported by international development capital.
- Green Finance Facility $30 million sustainable finance facility for climate-aligned projects including renewable energy, clean transportation, green buildings, and circular economy initiatives, backed by Sida.
Quantifiable outcome
- 98% of transactions processed through digital channels
- +4 more outcomes
Companies that use I&M Bank
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
I&M Bank technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature4 records
I&M Bank partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- MastercardcoreMastercard partnered with I&M Bank as part of its SME Confidence Index initiative, with I&M Bank among the five key banking partners (Safaricom, KCB Bank, I&M Bank, NMB Bank, Diamond Trust Bank) to expand digital payment acceptance across Kenya's SME sector. The partnership contributed to a 45% increase in Mastercard's acceptance network across Africa.
- University of Technology and Arts of Byumba (UTAB)minorI&M Bank Rwanda and UTAB signed a partnership aimed at uplifting campus life, students, and teacher welfare. The agreement was formalized between I&M Bank Rwanda CEO Benjamin Mutimura and UTAB Vice Chancellor Father Gilbert Munana.
- Bank of Kigali PlccoreI&M Bank participated as a member of a Rwandan banking consortium supporting Paradigm Tower Ventures' acquisition of Ishara Towers Rwanda Ltd and its 1,467 telecom tower sites. Bank of Kigali acted as Lead Arranger alongside BRD, BPR, I&M Bank, Ecobank and Access Bank, bringing together over 90% of Rwanda's banking sector in one of the largest debt syndications in the country.
- BRD (Banque Rwandaise de Developpement)coreBRD participated as part of the Rwandan banking consortium financing Paradigm Tower Ventures' acquisition of Ishara Towers Rwanda Ltd telecom tower portfolio.
- BPR (Banque Populaire du Rwanda)coreBPR participated as part of the Rwandan banking consortium financing Paradigm Tower Ventures' acquisition of Ishara Towers Rwanda Ltd telecom tower portfolio.
- EcobankcoreEcobank participated as part of the Rwandan banking consortium financing Paradigm Tower Ventures' acquisition of Ishara Towers Rwanda Ltd telecom tower portfolio.
- Access Bank RwandacoreAccess Bank participated as part of the Rwandan banking consortium financing Paradigm Tower Ventures' acquisition of Ishara Towers Rwanda Ltd telecom tower portfolio.
- Paradigm Tower VenturescoreParadigm Tower Ventures (through its acquisition of Ishara Towers Rwanda Ltd) is the entity whose telecom tower acquisition was financed by the Rwandan banking consortium including I&M Bank. The transaction covers 1,467 telecom tower sites.
- VisacoreI&M Bank and Visa signed a partnership agreement to strengthen digital payment infrastructure and expand Visa-powered products in Kenya. The initiative aims to upgrade payment systems in underserved areas, improve cross-border payment capabilities to support regional trade, and expand secure digital payment access for SMEs and consumers.
- Airtel MoneycoreAirtel Money and I&M Bank partnered to enable direct merchant payments across Kenya. Airtel Money customers can make payments to I&M Bank's merchant network via USSD and mobile app. The partnership includes a 50% cashback offer and aims to unify mobile money and banking infrastructures for regional digital payment ecosystems.
Scale indicators13 records
Recent moves6 records
Expansion highlights6 records
I&M Bank competitors and assessment
Company assessmentDirect peers
- NCBA Group: NCBA is a Kenyan bank group formed from mergers of NIC, Commercial Bank of Africa, and others, with retail, corporate, and asset management businesses across East Africa. Directly comparable to I&M on commercial banking, SME, and asset-management/mortgage offerings in the Kenyan market.
- Equity Group Holdings: Equity is a leading East African bank with deep agent banking and digital channel penetration and a strong SME/retail focus mirrored at I&M. Both serve SMEs and corporates across Kenya, Uganda, Tanzania, Rwanda and DRC; Equity has overtaken incumbents through a digital-first model similar to I&M's 98% digital transaction mix.
- KCB Bank Kenya: KCB is Kenya's largest bank by assets and the dominant regional banking group operating in Kenya, Uganda, Tanzania, Rwanda, Burundi, and South Sudan. Direct comparison to I&M on both Kenya retail/corporate banking and cross-border East African franchise; KCB is the primary scale competitor named alongside I&M in the Mastercard SME partnership.
- Co-operative Bank of Kenya: Co-operative Bank is a major Kenyan commercial bank with strong retail, SME, and corporate banking franchises and a sizable regional footprint through subsidiaries. Comparable to I&M in product mix, customer segmentation (retail, SME, corporate), and Kenyan market positioning.
- Diamond Trust Bank (DTB) Kenya: DTB is an East African commercial bank with operations in Kenya, Uganda, Tanzania, and Rwanda, focused on corporate, trade, and SME banking. DTB is named alongside I&M in the Mastercard SME partnership; structurally similar regional commercial bank with comparable customer segments.
- Bank of Kigali: Bank of Kigali is Rwanda's largest commercial bank and acted as Lead Arranger of the Rwandan banking consortium in which I&M participated to finance Ishara Towers. Directly comparable to I&M Bank Rwanda on retail, SME, and corporate banking in Rwanda.
Broad incumbents
- Absa Bank Kenya: Absa Kenya is the local subsidiary of Absa Group (formerly Barclays Africa) and a full-service commercial, retail, and corporate bank in Kenya. Comparable to I&M on corporate banking, treasury/FX, and card/payments; significantly larger balance sheet and broader product suite.
- Ecobank Transnational: Ecobank is a pan-African commercial banking group with presence across 30+ African markets including Kenya, Rwanda, Uganda, and Tanzania. Overlaps with I&M on regional corporate, trade, and SME banking and is a co-financing partner on deals such as the Mogo Kenya Sh800m facility.
- Standard Chartered Bank Kenya: Standard Chartered Kenya is the local subsidiary of Standard Chartered PLC, focused on corporate, institutional, and affluent retail banking with strong FX and trade-finance capabilities. Highly comparable to I&M's corporate treasury and FX DIRECT franchise; larger and more globally networked.
- Stanbic Bank Kenya (Standard Bank subsidiary): Stanbic Kenya is the local subsidiary of Africa's largest banking group (Standard Bank) and offers a full commercial, corporate, and investment banking product set. Larger and more diversified than I&M, but overlaps heavily in corporate, FX, and trade finance across Kenya and the wider East African market.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
I&M Bank social profiles
Digital presenceI&M Bank financial estimates
Financial estimateRevenue estimate
Valuation estimate
I&M Bank leadership team
Management profileNumber of profiles
Profiles7 records
I&M Bank subsidiaries and ownership
Company hierarchySubsidiaries5 records
I&M Bank funding detail
Funding detailFunding overview
Funding rounds8 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
I&M Bank M&A and investment
M&A and investmentM&A3 records
Investments4 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about I&M Bank
What does I&M Bank do?
I&M Bank is a regional banking and financial services group operating across Kenya, Tanzania, Rwanda, Uganda, and Mauritius with 119 branches and over 1M customers. It offers retail and corporate banking, SME lending, treasury and FX trading via the I&M FX DIRECT digital platform, merchant payment acceptance, and green finance facilities. Approximately 98% of transactions are processed through digital channels including mobile and internet banking.
Is I&M Bank a public or private company?
I&M Bank is a public company. It is classified as public and is currently operating.
When was I&M Bank founded?
I&M Bank was founded in 1974. It employs 501 to 1,000 people.
Where is I&M Bank based?
I&M Bank is headquartered in Nairobi, Kenya, in the Africa region.
How does I&M Bank make money?
Four revenue lines are on record. Interest Income on Loans and Advances are the primary driver. The others are non-Interest Income, deposits and Customer Accounts and regional Subsidiary Operations.
Who are I&M Bank's main competitors?
Direct peers on record are NCBA Group, Equity Group Holdings, KCB Bank Kenya, Co-operative Bank of Kenya, Diamond Trust Bank (DTB) Kenya and Bank of Kigali. Broad incumbents are Absa Bank Kenya, Ecobank Transnational, Standard Chartered Bank Kenya and Stanbic Bank Kenya (Standard Bank subsidiary).
Does I&M Bank have an API?
No public API is recorded for I&M Bank.
What industry is I&M Bank in?
I&M Bank's product category is Retail Banking. Its primary akta.pro industry code is FSAMAOAA, Corporate Cash Management & Treasury Services, with a secondary code of FSABAIAD, Account & Balance Services (Operating accounts, statements, eBAM). Its NAICS code is 52211 and its SIC code is 6021.