Cúram

What Cúram does

Cúram is a health and human services software platform operated under Merative L.P. and owned by private equity firm Veritas Capital, which acquired it from IBM's Watson Health division in 2022. The platform is purpose-built for government agencies — federal, state, provincial, and local — responsible for administering social services, benefits, and child welfare programs. Its core technology is a cloud-based, modular platform delivered via subscription and multi-year support contracts (Premium S&S and Extended S&S tiers), with specialized modules covering Child Welfare, Citizen Engagement, Integrated Eligibility and Enrollment, Coordinated Health and Social Outcomes, and the recently added HR1 Community Engagement Cartridge and CEVS module for regulatory compliance. The 2025 launch of Cúram Action View extends functionality into caseworker productivity tooling.

The company's go-to-market is enterprise sales-led, targeting government health and human services buyers through direct field sales teams, supported by thought leadership content, case studies, webinars, and industry events. Customers include large government deployments such as the Minnesota Department of Information Technology — which reported raising MAGI Medicaid auto-renewal rates from 17% to 80% and capturing 36,000 hours of time savings and $1.3 million in cost savings — and Employment and Social Development Canada for Old Age Security modernization, alongside healthcare provider references (Carle Health, DRH Health). Pricing is quote-based and not publicly disclosed.

At scale, Cúram reports serving 187 million people globally across 970+ social programs, with 200,000 caseworker users in 80+ countries. The company maintains a strategic partnership with America's Poison Centers through the Micromedex Joint Coding Committee for poison surveillance product coding. Cúram is headquartered in Dublin, Ireland, while Merative L.P. operates its corporate headquarters from Ann Arbor, Michigan. No standalone revenue, funding, or headcount figures for Cúram are publicly disclosed, and Merative operates as a private company under Veritas Capital ownership.

Name

Cúram

Legal name

Merative L.P.

Website

https://merative.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Cúram is a cloud-based health and human services platform under Merative L.P. (Veritas Capital) that helps government agencies modernize benefits delivery, child welfare, integrated eligibility, and citizen engagement across 970+ social programs serving 187 million people globally.

Ownership category

akta.pro rank

Product category

Government Health and Human Services Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Patient Relationship Management (PRM) & CRM for Provider Growth (Marketing/Outreach) (HLACAEAO)

Keywords

• Health and human services platform
• Government benefits delivery software
• Case management solutions
• Integrated eligibility software
• Citizen engagement software

Headquarters

HQ city

Dublin

HQ country

Ireland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing and Subscriptions: Cúram is sold as an enterprise software platform to government agencies and healthcare organizations. The product is available through subscription and support contracts with Premium S&S and Extended S&S options.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Cúram is an enterprise software platform for government health and human services agencies that modernizes the delivery of social programs. It provides dedicated modules for child welfare, citizen engagement, integrated eligibility and enrollment, and coordinated health and social outcomes, enabling caseworkers to administer benefits across programs more efficiently. The platform is sold as a subscription with Premium and Extended Support and Services tiers, and serves 187 million people across 970+ social programs globally.

Product overview

Cúram is a health and human services platform for modern benefits delivery, forming part of Merative's broader healthcare data, technology and analytics portfolio. The Cúram platform is a unified system with specialized modules including Child Welfare, Citizen Engagement, Integrated Eligibility and Enrollment, and Coordinated Health and Social Outcomes. The platform serves government agencies in delivering social services, with demonstrated scale of 187 million people served globally, 970+ social programs supported, and 200,000 caseworker users. Recent enhancements include Cúram Action View for improved caseworker efficiency.

Differentiator

Problem solved

Functional benefit

Brands

• Cúram: Health and human services platform for modern benefits delivery, serving government agencies with child welfare, citizen engagement, integrated eligibility, and coordinated health and social outcomes solutions.

Products and services

• Cúram Health and Human Services Platform Core enterprise software platform for modern benefits delivery, enabling transformation of government social services including child welfare, citizen engagement, integrated eligibility, and coordinated health and social outcomes. Targeted at federal, state, provincial, and local government agencies.
• Cúram Child Welfare Module focused on promoting well-being for children and families, supporting caseworkers in child welfare case management within the Cúram platform.
• Cúram Citizen Engagement Module enabling government agencies to reimagine how clients engage with services through digital self-service and improved interaction tools.
• Cúram Integrated Eligibility Module providing efficient workflows for integrated eligibility and enrollment processes that lead to better outcomes for benefits programs such as MAGI Medicaid.
• Cúram Coordinated Health and Social Outcomes Module delivering person-centric services that coordinate health and social outcomes for individuals across programs.
• Cúram HR1 Community Engagement Cartridge Cartridge helping states meet new Medicaid HR1 community engagement requirements for program compliance.
• Cúram CEVS Module helping states navigate HR1 requirements and the January 2027 compliance deadline.

Quantifiable outcome

• Auto-renewal rate improvement from 17% to 80% for MAGI Medicaid
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• America's Poison CenterscoreStrategic or Co-development PartnerLong-standing partnership where America's Poison Centers works with Micromedex Joint Coding Committee to deploy and activate product codes for tracking emergent public health cases. Micromedex supports Poison Centers across the US with clinical decision support and product coding for surveillance.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Optum (UnitedHealth Group): A massive healthcare technology and services business including state Medicaid offerings, care management platforms, and analytics. Overlaps with Cúram in government healthcare populations and benefits administration.
• Salesforce Public Sector: Provides CRM, case management, and citizen engagement platforms used by government agencies for citizen services — overlapping with Cúram Citizen Engagement and Integrated Eligibility modules.
• Oracle Health & Human Services: Oracle's broader H&HS portfolio (including acquired Cerner assets) competes for large multi-module government modernization deals where Cúram competes as one of multiple platform options.
• ServiceNow Public Sector: Workflow and case management platform with growing public-sector HHS deployments; provides a modern alternative for agencies evaluating workflow automation outside of Cúram.
• Microsoft Dynamics 365: Microsoft's CRM/ERP cloud platform with government case management and citizen service extensions. A frequent lower-cost or 'platform-first' alternative in government HHS RFPs versus Cúram's specialized stack.

Direct peers

• Maximus: Operator of health and human services programs for federal, state, and local agencies — competes with Cúram in eligibility, citizen engagement, and case management outsourcing where software procurement is bundled with operations.
• Gainwell Technologies: A pure-play government healthcare IT vendor focused on Medicaid Management Information Systems (MMIS), claims processing, and eligibility — Cúram's most direct competitor in state Medicaid modernizations.
• Tyler Technologies: Public-sector software provider whose HHS, courts, and ERP suites directly compete with Cúram at the state and local government level for benefits, child welfare, and case management RFPs.
• Conduent: Government services platform with HHS, eligibility, and benefit-payment offerings. Provides adjacent case management and citizen services solutions similar to Cúram's integrated eligibility modules.

Others

• Deloitte Government & Public Services: Major implementation and consulting partner for government HHS transformations — frequently implements Cúram alongside its client base, so an adjacent influencer at the systems integrator layer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/showcase/c%C3%BAram-by-merative

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds4 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cúram