Workvivo

What Workvivo does

Workvivo is an AI-native employee experience platform founded in 2017 in Cork, Ireland, and acquired by Zoom Video Communications in April 2023. The company serves over 1,300 organizations and 10 million+ end users across more than 200 countries, with named enterprise customers including Ryanair, Amazon, Verizon, NHS, Bupa, GSK, Novartis, Delta, Kmart, TELUS International, ServiceNow, and Aston Martin spanning aviation, healthcare, retail, pharmaceutical, technology, logistics, and manufacturing verticals. The platform is built on Zoom's federated AI infrastructure using models from OpenAI and Anthropic, and unifies internal communications, modern intranet, employee engagement, people intelligence, livestreaming, guided employee journeys, chat, and video content into a single mobile-first workspace. The flagship 2026 launch of Workvivo HQ repositions the product around the HQ Agent, an AI layer that connects employees to 60+ enterprise systems including Gmail, Google Drive, Salesforce, ServiceNow, Jira, and Workday for agentic task execution.

The platform monetizes primarily through annual and multi-year SaaS subscriptions priced on a per-person basis, with quantities locked for the term and supplemented by professional services for implementation. The go-to-market is enterprise field sales with 'Book a Demo' CTAs, complemented by an SMB partner program, a referral program, Zoom's enterprise distribution, and white-glove migration support as the sole preferred migration partner for Workplace by Meta. Marketing combines content (blog, customer stories, resource center), webinars and events (Partner Summit, AI leadership discussions), and organic social across LinkedIn, X, Instagram, and Facebook. The company holds ISO 27001, SOC 2 Type II, WCAG 2.2 AA, and GDPR certifications, and operates from Cork with additional offices in Boston, London, and Dublin. Reported FY2024 revenue of €69.39 million with €20.7 million profit indicates the business is operating profitably under Zoom ownership, with total pre-acquisition venture capital of approximately $36 million from Tiger Global across 2020 and 2022 rounds.

Name

Workvivo

Legal name

Workvivo Limited

Website

https://workvivo.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

251–500 employees

Short description

Workvivo is an AI-native employee experience platform, acquired by Zoom in 2023, that unifies internal communications, intranet, engagement, and people intelligence for 1,300+ organizations and 10M+ users across 200+ countries, including Ryanair, Amazon, Verizon, and NHS.

Ownership category

akta.pro rank

Product category

Employee Experience Platform

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Work Management & Collaboration Suites (BPAMAMAG)

akta.pro secondary industries

Remote Access, Virtual Workspaces & Digital HQ (BPAMAMAL), Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD), Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI)

Keywords

• Employee experience platform
• Internal communications software
• Employee engagement software
• Modern intranet platform
• People intelligence software

Headquarters

HQ city

Cork

HQ country

Ireland

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription SaaS: Annual and multi-year subscription-based pricing model for enterprise customers. Based on Master Subscription Agreement with fees based on Service purchased and number of Persons (employees, contractors, etc.).
2. Professional Services: Implementation services provided to configure the Service for Customer's use, training or other professional services as detailed in Statement of Work.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels11 records

Core offering

Workvivo is an AI-native employee experience platform that combines internal communications, modern intranet, employee engagement, and people intelligence into a single digital headquarters for enterprise workforces. Built on Zoom's federated AI infrastructure, it unifies communication, knowledge, and action through an HQ Agent that connects to more than 60 enterprise systems including Salesforce, ServiceNow, Workday, Microsoft 365, Slack, and Google Workspace. The platform is sold on a per-person subscription basis to organizations ranging from mid-market to large global enterprises and is offered with professional services for implementation and adoption.

Product overview

Workvivo is an AI-native employee experience platform acquired by Zoom in 2023, consisting of a unified platform with interconnected modules. The core platform includes Workvivo HQ (the flagship AI-native digital headquarters), Communications (intelligent internal comms), Engagement (recognition and social features), and Modern Intranet (AI-powered knowledge management). Add-on modules include Seer (people intelligence), Workvivo AI (built-in AI assistant), Livestreams (broadcasts with AI summaries), Journeys (guided employee experiences), Chat & Calls (collaboration), and Workvivo TV (video content). The platform serves over 10 million users across 1,300+ organizations in 200+ countries, with a mobile-first approach reaching both desk workers and frontline employees.

Differentiator

Problem solved

Functional benefit

Brands

• Workvivo HQ: AI-native digital headquarters platform that integrates communication, knowledge, and AI to help employees find answers, get work done, and stay connected.
• Seer
• Workvivo AI

Products and services

• Workvivo Workvivo is the flagship AI-native employee experience platform, sold on a per-person annual subscription to enterprise customers, combining internal communications, engagement, modern intranet, livestreams, journeys, chat, TV, and people intelligence in a single mobile-first digital headquarters.
• Workvivo HQ Workvivo HQ is the AI-native digital headquarters product that unifies communication, knowledge, and action for enterprise employees through an HQ Agent connecting to 60+ enterprise systems including Salesforce, ServiceNow, Workday, and Google Workspace.
• Seer Seer is a standalone people intelligence platform that collects and analyzes employee feedback, identifies emerging themes, and quantifies engagement impact, enabling HR and people leaders to make data-driven workforce decisions.
• Workvivo AI Workvivo AI is the AI capability layer embedded in the Workvivo platform, providing Ask HQ natural language queries, Catch Me Up personalized summarization, AI Compose writing assistance, and Smart Chapters for livestreamed content, targeted at employees who need to navigate communications and knowledge quickly.
• Workvivo Professional Services Workvivo Professional Services provide implementation, configuration, integration, and adoption enablement support to enterprise customers deploying the Workvivo employee experience platform, sold as a services engagement alongside platform subscriptions.

Quantifiable outcome

• 90%+ employee activation rate achieved by customers like SDL Surveying
• +6 more outcomes

Named customers20 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration21 records

AI capability7 records

Feature10 records

Partnerships

Twelve partnerships are on record, tiered flagship and core.

• LineZeroflagshipImplementation/ SI/ Consulting Partner · 1 January 2025Employee experience and digital workplace consulting firm named Workvivo's 2025 Global Partner of the Year at Partner Summit in London. Partnered with organizations including AMC Theatres, TELUS, ODEON Cinemas Group, and Sompo to drive digital workplace transformation.
• Amazon Web Services (AWS)coreTechnology or IntegrationCloud services provider and data center host. Workvivo's service is hosted in ISO 20000/ISO 27001 certified AWS data center. AWS also provides Intelligent Features Service (optional).
• Google WorkspacecoreTechnology or IntegrationIntegration partnership allowing customers to access Google Workspace tools including Gmail, Google Drive, Calendar within Workvivo. Deep integration connecting productivity tools employees already use.
• Microsoft 365 / TeamscoreTechnology or IntegrationIntegration with Microsoft Office 365, Teams, and SharePoint. Allows users to access Microsoft tools within Workvivo and vice versa. Single sign-on (SSO) support.
• SlackcoreTechnology or IntegrationIntegration partnership connecting Workvivo with Slack for seamless collaboration. Users can access Slack content within Workvivo platform.
• WorkdaycoreTechnology or IntegrationHR system integration pulling employee data, org charts, and profiles automatically. Part of 60+ enterprise integrations available.
• BambooHRcoreTechnology or IntegrationHR system integration for small to mid-market customers. Automatic employee data synchronization.
• Sendbird Inc.coreTechnology or IntegrationChat functionality provider (optional). Provides real-time messaging capabilities within Workvivo. Located in USA and EU.
• AnthropiccoreTechnology or IntegrationAI model provider for intelligent features (optional). Part of Workvivo's federated AI approach combining models from multiple providers.
• Zoom (Chat Functionality)coreTechnology or IntegrationChat functionality provider (optional). Integrated into Workvivo platform as part of Zoom ecosystem. Available in USA and EU.
• Workplace by MetacoreChannel Partner/ Reseller/ DistributorWorkvivo named only preferred migration partner for Workplace by Meta. Meta customers receive white-glove supported migration path with help from both Meta and Workvivo.
• Zoom (Platform Integration)flagshipTechnology or IntegrationDeep integration with Zoom ecosystem including Zoom Workplace. Built on Zoom's AI technology and federated AI infrastructure. Workvivo HQ capabilities powered by Zoom AI.

Scale indicators14 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Sociabble: Employee communications and engagement platform with strong recognition and advocacy features. Competes with Workvivo in enterprise internal comms, particularly in France and Europe, with similar feature parity on social feeds and peer recognition.
• Beekeeper: Frontline workforce communication and operations platform. While narrower in scope than Workvivo (focused specifically on deskless workers), it directly competes for the same frontline worker use case in industries like manufacturing, hospitality, and retail.
• LumApps: French-headquartered employee experience and intranet platform competing head-to-head with Workvivo for enterprise customers. Offers similar modules (intranet, communications, engagement) and similar target verticals including manufacturing and retail, making it the closest like-for-like competitor.
• Firstup: Employee communications and intranet platform with strong mobile-first delivery. Targets similar enterprise and frontline use cases as Workvivo, with overlapping customers in retail, manufacturing, and logistics.
• Workplace by Meta: Meta's enterprise social and communications platform — Workvivo's closest functional peer and primary displacement target. Meta has announced wind-down of Workplace, making Meta customers the core migration pipeline feeding Workvivo's growth.
• Simpplr: AI-powered employee experience and intranet platform targeting mid-market and enterprise. Competes directly with Workvivo on modern intranet, engagement, and AI-driven content personalization, with a similar go-to-market in North America.
• Happeo: Intranet and employee experience platform with Google Workspace integration focus. Competes with Workvivo in mid-market and enterprise for modern intranet, search, and engagement — particularly strong in the Google ecosystem where Workvivo also has deep integrations.

Emerging players

• WorkJam: Frontline employee engagement and communication platform with task management features. Smaller and more specialized than Workvivo but competes in the same frontline worker segment in retail and hospitality, with a slightly different operational focus.

Broad incumbents

• Slack: Salesforce-owned messaging and collaboration platform that overlaps with Workvivo in internal communications and employee engagement. While Slack is primarily a chat tool, its Salesforce ownership and integration into the broader Salesforce ecosystem position it as a bundled incumbent for employee experience workflows.
• Microsoft Viva: Microsoft's employee experience platform bundled with Microsoft 365. Directly competes with Workvivo in intranet, engagement, and communications, but is sold as part of Microsoft's broader productivity suite rather than as a specialized solution — making it the most powerful bundled incumbent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/workvivo
• Facebookfacebook.com/workvivo
• LinkedInlinkedin.com/company/workvivo
• Instagraminstagram.com/workvivoteam

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Workvivo