Kiviaq

What Kiviaq does

Kiviaq Co., Ltd. is a Tokyo-based healthcare technology company founded in 2025 that operates an online prescription and medication delivery platform. It serves two primary customer segments: foreign residents and visitors to Japan who face language barriers at traditional Japanese pharmacies, and time-constrained urban residents in Tokyo managing work, parenting, and caregiving responsibilities. The company runs two interconnected services — a multilingual online prescription service launched in April 2026 and a same-day prescription medication pickup service launched in January 2026 — unified by smartphone-based pharmacist consultations and a transaction-fee revenue model.

The platform is built around a smartphone consultation workflow integrated natively with LINE, Japan's dominant consumer messaging platform, allowing patients to receive pharmacist guidance and prescription fulfillment online. Same-day fulfillment is operationalized through a three-partner logistics network: Seino Holdings provides healthcare logistics expertise, Hakobell provides high-density urban delivery, and Keio Transportation provides station-based pickup at 14 Keio Line and Inokashira Line stations across Nakano and Suginami wards. Medications are delivered by 21:00 for consultations completed by 15:00 on weekdays or 12:00 on weekends and holidays, at no additional delivery cost to the patient.

Kiviaq generated approximately $406,126 in seed funding in August 2025 from Call Doctor, Garnet Capital, and SMBC Venture Capital, and is led by founder and CEO Shun Okada alongside CFO and co-founder Ryota Kaneki. The go-to-market approach combines direct-to-consumer online service with channel partnerships for last-mile logistics and station-based awareness campaigns timed for pollen allergy season. The company operates with 1-10 employees and serves an initial footprint of seven Tokyo wards, with stated plans for gradual geographic expansion.

Name

Kiviaq

Legal name

Kiviaq Co., Ltd.

Website

https://kiviaq.com

Company type

Private

Founded year

2025

Operating status

Operating

Headcount range

1–10 employees

Short description

Kiviaq Co., Ltd. is a Tokyo-based healthcare technology company that operates a smartphone-based multilingual online prescription and medication delivery platform, serving foreign residents, visitors, and time-constrained urban Tokyo residents through LINE-integrated pharmacist consultations and same-day logistics partnerships.

Ownership category

akta.pro rank

Product category

Online Pharmacy and Telehealth

NAICS

Pharmacies and Drug Retailers (456110), Pharmacies and Drug Retailers (45611)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Pharmacy Fulfillment & Mail-Order Enablement for Telehealth (dispensing, shipping, tracking) (HLALAIAE)

akta.pro secondary industries

Mail-Order & Home Delivery Pharmacies (HLAFALAD), Telepharmacy & Prescription Fulfillment Marketplaces (HLALALAF)

Keywords

• Telehealth services
• Online pharmacy
• Medication delivery
• Prescription services
• Multilingual healthcare

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Technology or R&D, Marketing or Sales, Personnel

Revenue model

1. Prescription Medication Delivery: Same-day prescription medication pickup and delivery service after online pharmacist consultations. The service delivers medications the same day at no additional cost.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels1 record

Core offering

Kiviaq provides a multilingual online prescription and medication delivery service that enables foreign residents and visitors in Japan to consult with pharmacists and receive prescription medications via smartphone. The company also operates a same-day prescription medication pickup service across multiple Tokyo wards through partnerships with Seino Holdings, Hakobell, and Keio Transportation, allowing patients to complete online pharmacist consultations via LINE and pick up or receive medications on the same day.

Product overview

Kiviaq operates as a healthcare technology company offering two interconnected services: (1) a multilingual online prescription and medication delivery service for foreign residents and visitors in Japan, and (2) a same-day prescription medication pickup service for patients in Tokyo wards. Both services are unified by Kiviaq's LINE-based platform for online pharmacist consultations, with rapid delivery logistics handled through partnerships with Seino Holdings, Hakobell, and Keio Transportation.

Differentiator

Problem solved

Functional benefit

Products and services

• Multilingual Online Prescription and Medication Delivery Service A multilingual telehealth and pharmacy delivery service for foreign residents and visitors in Japan, enabling medication guidance, online pharmacist consultations, and prescription medication delivery via smartphone with support for multiple communication tools and rapid delivery within Tokyo.
• Same-Day Prescription Medication Pickup Service A same-day prescription medication pickup and delivery service for Tokyo residents that integrates online pharmacist consultations via LINE with delivery through Seino Holdings, Hakobell, and Keio Transportation station pickup points across Toshima, Shinjuku, Shibuya, Taito, Bunkyo, Nakano, and Suginami wards.

Quantifiable outcome

• Same-day delivery by 21:00 for consultations completed by 15:00 on weekdays or 12:00 on weekends and holidays

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Partnerships

Three partnerships are on record, tiered core.

• Keio TransportationcoreStrategic or Co-development Partner · 19 January 2026Keio Transportation and Kiviaq launched a same-day prescription medication pickup service in Nakano and Suginami wards of Tokyo on January 19, 2026. Patients receive prescriptions delivered the same day after online medication guidance from a pharmacist. The companies plan to raise awareness through station posters along 14 Keio Line and Inokashira Line stations.
• Seino HoldingscoreStrategic or Co-development Partner · 19 January 2026Seino Holdings partnered with Kiviaq and Hakobell to launch a same-day prescription medication pickup service in five Tokyo wards (Toshima, Shinjuku, Shibuya, Taito, and Bunkyo) on January 19, 2026. Seino Holdings brings healthcare logistics expertise to enable same-day medication delivery.
• HakobellcoreStrategic or Co-development Partner · 19 January 2026Hakobell partnered with Kiviaq and Seino Holdings to launch a same-day prescription medication pickup service in five Tokyo wards. Hakobell provides its high-density urban delivery network to enable same-day medication delivery after patients complete online pharmacist consultations via LINE.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• EPARK (Pharmacore): EPARK operates pharmacy reservation and online prescription/medication services across Japan. Comparable as a digital front-end layer between patients, pharmacists, and prescription fulfillment.
• LINE Healthcare: LINE's own online consultation and prescription service in Japan. Most direct competitor because it operates on the same LINE platform Kiviaq integrates with, offers online physician and pharmacist consultations, and serves the same urban Japanese market.
• SOKUYAKU: Japanese online prescription and medication delivery service that aggregates pharmacies and delivers prescriptions to patients nationwide. Closely comparable business model of online consultation followed by prescription drug delivery to the home.
• MEDLEY: Japanese medical and telehealth platform offering online consultations and prescription services. Competes directly with Kiviaq in the digital prescription and medication access category in Japan.

Broad incumbents

• Welcia Holdings: One of Japan's largest drugstore chains with growing online prescription and delivery services. Represents the incumbent retail pharmacy threat that could subsume Kiviaq's multilingual and delivery value proposition at scale.
• Tsuruha Holdings: Major Japanese drugstore chain expanding digital and delivery services. Comparable as a large incumbent with physical pharmacy footprint and growing online capabilities that Kiviaq must differentiate against.

Emerging players

• Ubie: Japanese health-tech platform providing AI-driven symptom assessment and care navigation that connects users to clinics and pharmacies. Comparable as a digital front door to prescription and pharmacy services in Japan.
• CureApp: Japanese digital therapeutics company delivering prescription software-based treatments via physician channels. Comparable in operating at the intersection of prescription medicine and digital delivery within Japanese regulation.
• Alto Pharmacy: US-based digital pharmacy with free same-day delivery and online pharmacist consultations. Closest international analog to Kiviaq's online consultation plus same-day prescription delivery model.
• Zava: European online telehealth and prescription service offering consultations and medication delivery with multilingual support. Comparable as a multilingual telehealth + prescription delivery platform operating across regulatory regimes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kiviaq