Lybrate

What Lybrate does

Lybrate is an Indian online and mobile healthcare marketplace founded in 2014, headquartered in Faridabad, that connects patients with a network of 150,000+ doctors across more than a dozen medical specialties. The platform serves two principal customer segments: individual patients seeking medical consultations or elective surgical procedures, and medical practitioners seeking patient acquisition and appointment management. Core products include online doctor consultations via call or chat, in-person appointment booking, an anonymous "Ask a Doctor" Q&A service (over 10 million questions answered), a "Plan My Surgery" elective procedure coordination service, and a Health Feed of SEO-optimised educational content and quizzes (18M+ engagements). The platform spans 7 metro cities and 30+ Tier-2/Tier-3 towns, with a physical footprint of 150+ partner clinics (notably via Pristyn Care) and 800+ partner hospitals supporting surgical referrals.

Underlying technology is a web and mobile application built around a two-sided marketplace: a patient-facing consultation and discovery interface on top, and a doctor-facing practice-management tool underneath. The company monetises through three primary streams: (1) transaction fees and commissions on paid doctor consultations (₹300-₹2,000+ depending on specialty and seniority), (2) referral commissions on elective surgical procedures performed at 800+ partner hospitals (procedure values ₹40,000-₹1,50,000), and (3) insurance claims processing assistance through a dedicated in-house insurance team. Pricing is largely freemium — free Q&A and many free initial consultations drive top-of-funnel — converting into paid consultations and surgical bookings further down the funnel via SEO-driven content, interactive health quizzes, and care coordinator outreach. Founded and led by CEO Saurabh Arora, Lybrate has disclosed approximately $14.43M of equity funding across three rounds (2014-2017), with Nexus Venture Partners and Tiger Global Management as lead investors.

Name

Lybrate

Website

https://lybrate.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Indian telehealth and healthcare marketplace founded in 2014 that connects patients with 150,000+ doctors via online consultations, appointment booking, anonymous Q&A, and elective surgical procedure coordination across 800+ partner hospitals and 150+ clinics in 7 metros and 30+ Tier-2/3 towns.

Ownership category

akta.pro rank

Product category

Healthcare Marketplace

NAICS

Offices of Physicians (62111), Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Scheduling, Intake & Patient Portal Platforms (HLALAKAB)

Keywords

• Online doctor consultation
• Healthcare marketplace
• Telehealth platform
• Doctor appointment booking
• Patient doctor connect

Headquarters

HQ city

Faridabad

HQ country

India

HQ region

Asia

Offices31 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. Doctor Consultation Fees: Lybrate facilitates paid consultations between patients and doctors. Doctors charge consultation fees (ranging from free to ₹2,000+), and Lybrate takes a commission or charges platform fees for connecting patients.
2. Surgical Procedure Referrals: Lybrate connects patients requiring elective surgeries to partner hospitals and specialists, earning referral fees or commissions on procedures performed at the 800+ partner hospitals.
3. Insurance Claims Processing: Lybrate accepts insurance for procedures and surgeries, working with a dedicated insurance team to assist with claims, potentially earning processing fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Lybrate is an online healthcare marketplace that connects patients with doctors, hospitals, and clinics in India, enabling users to find and consult verified medical practitioners, book appointments, ask health questions online, plan surgical procedures, and access curated health information. The platform monetizes via consultation fees, surgical referral commissions, and insurance claim processing for partnered treatments.

Product overview

Lybrate is a healthcare marketplace platform that operates as a unified ecosystem connecting patients with medical providers. The platform's core offerings include online doctor consultations via calls or chats, appointment booking, an anonymous Q&A service (Ask a Doctor with 10M+ questions answered), Health Feed content, and surgical planning services. The company partners with 150+ clinics and 800+ hospitals across India, providing access to 150,000+ doctors. Service modules cover specific treatment categories organized by medical specialty, including Proctology (piles, fissures, fistulas), Laparoscopy, Gynecology, ENT, Urology, Aesthetics, Vascular, Orthopedics, Ophthalmology, Fertility, and Dentistry. Lybrate does not own hospitals but facilitates connections between patients and partner healthcare facilities for elective surgical procedures.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Doctor Consultation Service that enables individual patients to consult verified doctors remotely through Lybrate's online platform, providing an alternative to in-person visits.
• Doctor Appointment Booking Service that lets patients find and book in-person appointments with verified doctors and specialists listed on Lybrate.
• Ask a Doctor Q&A service that allows users to post health-related questions and receive answers from doctors on the platform.
• Plan My Surgery Service that helps patients plan elective surgical procedures by connecting them with partner hospitals and supporting insurance claim processing.
• Health Feed Curated health content and informational feed providing users with health tips and articles on the platform.
• Treatment Packages (e.g., Piles, Fissure, Hernia, Cataract, Gallstone, Circumcision) Condition-specific treatment packages offered through partner hospitals, covering procedures such as piles, fissure, hernia, cataract, gallstone, and circumcision, with insurance/cashless claims support.

Quantifiable outcome

• 10 million+ questions answered by doctors
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core.

• Pristyn CarecoreChannel Partner/ Reseller/ DistributorPristyn Care operates a network of clinics listed on the Lybrate platform. Doctors from Pristyn Care appear extensively across proctology, general surgery, and other specialties on Lybrate. The partnership enables Lybrate to offer in-person consultations and surgical procedures through Pristyn Care's clinic network.
• Partner Hospitals (800+)coreChannel Partner/ Reseller/ DistributorLybrate has partnered with over 800 hospitals across India where doctors perform surgical procedures. Patients are referred to these hospitals for elective surgeries. The partnership includes insurance claim coordination through Lybrate's dedicated insurance team.
• Bhatia HospitalcoreChannel Partner/ Reseller/ DistributorMumbai-based hospital where proctologists like Dr. Pravin Gore perform procedures booked through Lybrate. Located in Tardeo, Mumbai.
• Piles Hospital & Research CentercoreChannel Partner/ Reseller/ DistributorSpecialty hospital in Jaipur focused on piles treatment. Dr. Dinesh Shah consults at this facility, offering both in-clinic (₹700) and online consultations (₹700) through Lybrate.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/lybrate
• Facebookfacebook.com/lybrate

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lybrate