What Pristyn Care does

Pristyn Care (legally GHV Advanced Care Private Limited) is a Gurugram-headquartered healthtech platform founded in 2018 that delivers elective surgical care across India through a hybrid of 150+ company-owned clinics and 800+ partner hospitals spanning 30+ cities, including metros and Tier-2/3 markets. The company serves individual patients seeking minimally invasive procedures across more than 50 disease categories spanning proctology, laparoscopy, gynecology, ENT, urology, vascular, aesthetics, orthopedics, ophthalmology, fertility, bariatric, and dermatology specialties, with reported cumulative reach of over 2 million patients.

The platform's technical foundation rests on USFDA-approved minimally invasive surgical techniques—laser, laparoscopic, and robotic surgery—delivered through NABH-accredited partner facilities with documented zero-infection protocols. Service delivery is supported by a dedicated panel of 400+ super-specialist surgeons working exclusively for the company, a mobile application (iOS and Android) covering appointment booking, recovery tracking, ABHA Health ID creation, and CoWIN vaccination certificate access, and integrated cashless insurance processing with 100+ providers including Star Health, HDFC Ergo, ICICI Lombard, Care Health, and Niva Bupa. In June 2022 the company acquired Lybrate, a digital health platform previously backed by Ratan Tata and Tiger Global, to extend into online primary-care consultation.

Revenue is generated primarily through per-procedure fees (e.g., conventional LASIK at ₹20,000–₹30,000 per eye; Contoura Vision LASIK at ₹95,000–₹1,05,000; cataract phacoemulsification averaging ₹26,000), complemented by no-cost EMI financing for affordability and transaction-fee economics on insurance-claim processing. Go-to-market combines direct-to-consumer digital marketing (SEO, English and Hindi social media and blogs, video testimonials) with B2B hospital and doctor onboarding programs. FY2024-25 revenue stood at ₹453 crore against a workforce of 501–1,000 employees, and the company achieved unicorn status in December 2021 following a $96 million Series E led by Sequoia Capital, with cumulative funding of approximately $181 million.

Name

Pristyn Care

Legal name

GHV Advanced Care Private Limited

Website

https://pristyncare.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Pristyn Care is an India-headquartered healthtech platform operating 150+ clinics and 800+ partner hospitals across 30+ cities, delivering minimally invasive elective surgeries across 50+ specialties to over 2 million patients with integrated insurance and EMI support.

Ownership category

akta.pro rank

Product category

Elective Surgical Care

NAICS

Specialty (except Psychiatric and Substance Abuse) Hospitals (6223), Offices of Physicians (62111)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Women’s & Children’s Surgical Care Centers (HLAFAJAM)

akta.pro secondary industries

Minimally Invasive Gynecologic Surgery (Laparoscopy/Hysteroscopy) (HLAKAJAF), Endourology & Minimally Invasive Urologic Surgery (HLAKAOAF), Medical Spas (Medi-Spa) (HSADAKAB)

Keywords

• Elective surgery services
• Minimally invasive surgery
• Surgical healthcare platform
• Specialty surgical care
• Day care procedures

Headquarters

HQ city

Gurugram

HQ country

India

HQ region

Asia

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Surgical Procedure Fees: Revenue generated from performing elective surgical procedures across multiple specialties including proctology, urology, ENT, gynecology, vascular, ophthalmology, orthopedics, aesthetics, and fertility. Procedures are priced per surgery with various tiers based on complexity and technology used.
2. Insurance Processing Services: Revenue from facilitating cashless insurance claims for patients, with partnerships with 100+ insurers including Star Health, HDFC Ergo, ICICI Lombard, Care Health, and Niva Bupa
3. No-Cost EMI Plans: Flexible payment plans allowing patients to divide treatment costs into installments, generating revenue through financing arrangements

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Pristyn Care provides elective surgical treatments across 50+ disease categories through company-owned clinics and partner hospitals in 30+ Indian cities. The platform bundles minimally invasive surgery (laser, laparoscopic, robotic), specialist surgeons, insurance cashless handling, no-cost EMI, pickup/drop, and post-operative follow-up into an end-to-end surgical care package. Additional offerings include digital health records (ABHA), vaccination booking, and a mobile app for consultation, recovery tracking, and care coordination.

Product overview

Pristyn Care is a healthcare platform providing advanced elective surgical treatments through a network of 150+ clinics and 800+ partner hospitals across 30+ cities in India. The platform offers 50+ surgical specialties including Proctology, Laparoscopy, Gynaecology, ENT, Urology, Vascular, Aesthetics, Orthopedics, Ophthalmology, Fertility, Weight Loss, and Dermatology. Services are delivered through owned Pristyn Super Specialty Hospitals (NABH-accredited) and partner hospital network. The company acquired Lybrate in June 2022 to enhance digital primary care and online consultation capabilities. Additional services include insurance cashless processing (100+ insurers), No-Cost EMI payment plans, ABHA health ID creation, and CoWIN vaccination booking. The platform provides end-to-end surgical care from initial consultation through post-operative follow-up, supported by dedicated care coordinators and a mobile application.

Differentiator

Problem solved

Functional benefit

Brands

• Lybrate: Digital health platform providing online consultation services and primary care, acquired by Pristyn Care
• BeatXp

Products and services

• Proctology Services Minimally invasive surgical treatments for anorectal conditions including piles, anal fistula, fissure, pilonidal sinus, and rectal prolapse, delivered to adult patients seeking day-care procedures.
• Laparoscopy Services Laparoscopic surgical procedures for hernia (inguinal, umbilical), gallstones, and appendicitis using minimally invasive techniques aimed at faster recovery.
• Gynaecology Services Women's health surgical treatments including hysterectomy, ovarian cyst removal, PCOS-PCOD, pregnancy care, endometriosis, and cosmetic procedures such as laser vaginal tightening, vaginoplasty, and labiaplasty.
• ENT Services Ear, nose and throat surgical treatments including tympanoplasty, adenoidectomy, FESS sinus surgery, septoplasty, tonsillectomy, thyroidectomy, and procedures for nasal/vocal cord polyps and turbinate reduction.
• Urology Services Treatments for urinary and male reproductive conditions including laser and stapler circumcision, kidney stones (ESWL, RIRS, PCNL), hydrocele surgery, prostate enlargement treatment, and vasectomy.
• Vascular Services Treatments for blood vessel and circulatory conditions including varicose veins, varicocele, deep vein thrombosis, diabetic foot ulcers, uterine fibroids, and AV fistula creation for dialysis access.
• Aesthetics and Plastic Surgery Cosmetic and reconstructive procedures including liposuction, rhinoplasty, breast augmentation/lift/reduction, tummy tuck, gynecomastia, lipoma removal, scar removal, blepharoplasty, and hair restoration (beard transplant, hair fall PRP).
• Orthopedic Services Bone and joint treatments including knee and hip replacement, spine surgery, shoulder replacement, ACL/meniscus tear repair, rotator cuff repair, arthroscopy, and carpal tunnel syndrome treatment.
• Ophthalmology Services Eye care surgical treatments including LASIK (Conventional, Femto, Contoura Vision, SMILE), cataract surgery (phacoemulsification), retinal detachment surgery, glaucoma, vitrectomy, and procedures for squint and diabetic retinopathy.
• Fertility Services Reproductive health treatments including IVF, IUI, female and male infertility treatment, embryo transfer, and egg freezing for patients seeking assisted reproduction.
• Weight Loss/Bariatric Surgery Obesity management through bariatric surgery, SPATZ intragastric balloon placement, and other weight-loss surgical procedures aimed at sustainable long-term weight reduction.
• Dermatology Services Skin care treatments including fat loss procedures, Botox, dermal fillers, hair transplant, anti-aging treatments, pigmentation correction, and HydraFacial.
• Pristyn Super Specialty Hospitals Owned and operated specialty hospitals including Pristyn Care Elantis (Delhi), Pristyn Care Eminent (Indore), Pristyn Care Zoi (Hyderabad), Pristyn Care Sheetla (Gurgaon), Pristyn Care LOC (Pune), Pristyn Care Doctors Hospital (Kochi), and others, providing NABH-accredited infrastructure with 24/7 emergency services.
• Pristyn Care Mobile App Patient-facing mobile application for iOS and Android that enables appointment booking, doctor discovery, recovery tracking, expert consultation, and management of healthcare services on-the-go.
• Insurance Cashless Processing and No-Cost EMI Cashless claim processing partnered with 100+ insurers (Star Health, HDFC Ergo, ICICI Lombard, Care Health, Niva Bupa) with 30-minute approval, complete paperwork handling, and flexible no-cost EMI installment plans for surgical treatment costs.

Quantifiable outcome

• Trusted by 2M+ patients with 4.8/5 patient rating
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

One partnership is on record.

• LybratecoreStrategic or Co-development Partner · 7 June 2022Pristyn Care acquired Lybrate, a digital health platform that was financed by Ratan Tata and Tiger Global. The acquisition aimed to enhance healthcare delivery through integration into primary care and online consultation services. Lybrate's network of doctors and 150 employees joined Pristyn Care.

Scale indicators12 records

Recent moves4 records

Expansion highlights6 records

Broad incumbents

• Fortis Healthcare: Major Indian multi-specialty hospital chain operating ~28 hospitals with strong presence in cardiology, orthopedics, neurology, and elective surgeries. Comparable as a broad incumbent in surgical care delivery that Pristyn partners with and competes against for elective procedure volumes across the same specialties.
• Narayana Health: Affordable multi-specialty hospital chain with 23+ hospitals across India, strong in cardiac surgery, oncology, orthopedics, and renal care. Comparable as a volume-driven specialty surgical care chain competing for elective procedure patients in overlapping Indian metros and Tier-2 cities.
• Max Healthcare: Leading North India multi-specialty hospital chain (17+ hospitals, 3,500+ beds) with strong elective surgery volumes in oncology, cardiology, orthopedics, and minimally invasive procedures. Comparable as a regional incumbent where Pristyn has heavy presence (Delhi NCR) and where both compete for insured elective procedure patients.
• Medanta: Multi-specialty hospital chain founded by Dr. Naresh Trehan, operating super-specialty tertiary care hospitals with strong elective surgery and robotic surgery capabilities across cardiology, orthopedics, and gastroenterology. Comparable as an established specialty care delivery brand that Pristyn's super specialty positioning competes against.
• Apollo Hospitals: India's largest multi-specialty hospital chain with 70+ hospitals and a dominant brand in elective and complex surgeries including cardiology, orthopedics, oncology, and transplants. Comparable as a specialty care delivery incumbent that Pristyn competes with on surgical quality and patient trust, though Apollo operates owned facilities rather than the partner-hospital model.

Emerging players

• MFine: India-based online doctor consultation and digital health platform connecting patients with hospital specialists via app. Comparable as an emerging digital health player targeting the same urban Indian patient seeking specialist care, though focused on consultation rather than surgical delivery.
• Healthspring: Indian chain of primary care clinics and occupational health centers offering preventive care, diagnostics, and minor procedures. Comparable as an emerging organized clinic chain in India pursuing a network-based care delivery model, though narrower in scope (primary care vs. surgical specialization).

Direct peers

• Practo: Indian digital health platform combining online doctor consultations, appointment booking, and a provider network. Directly comparable to Pristyn in that both are consumer-facing healthcare aggregation platforms in India competing for the same patient funnel, though Practo is more general primary care while Pristyn focuses on surgical conversion.
• MediBuddy: India's largest digital healthcare platform offering online consultations, lab tests, medicine delivery, and insurance-integrated cashless services. Closely comparable D2C health platform with similar insurance integration (corporate + retail) and patient funnel ambitions to Pristyn's full-journey model.

Others

• Tata 1mg (1mg): India's leading digital health platform for pharmacy, diagnostics, and online consultations, backed by Tata Group. Comparable as an adjacent digital health platform in India that competes for the same consumer health wallet share and could expand into elective procedure referrals over time.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/pristync
• YouTubeyoutube.com/channel/UCYx6O5ltWUVi8xzEGkM0WYQ
• Facebookfacebook.com/pristyncareclinics
• LinkedInlinkedin.com/company/pristyncare
• Instagraminstagram.com/pristyncare_surgeries

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds7 records

Investors9 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pristyn Care