Central City Concern

What Central City Concern does

Central City Concern (CCC) is a 501(c)(3) nonprofit organization founded in 1979 and headquartered in Portland, Oregon, that operates an integrated continuum of services for people experiencing or at risk of homelessness. Each year the organization serves nearly 14,400 individuals across four primary service lines: Housing (2,433 affordable housing units across 32 properties in the Portland metro area), Health Care (a Federally Qualified Health Center operating 16 sites that delivered care to 11,754 people in 2025, including 8,133 experiencing homelessness), Recovery (substance use disorder treatment including Hooper Detoxification Stabilization Center, medication-assisted recovery, and culturally specific programs serving 7,068 people annually), and Employment (job counseling, training, and placement through the Employment Access Center, Central City Staffing, Clean Start, and Community Volunteer Corps). The technology backbone consists of OCHIN's Epic electronic health record system implemented in 2024 across the FQHC network, an Apricot case management system for housing and employment services, and a Mobile Health Program launched in 2024 with two custom-built vans for street-based primary care delivery. Programs including the Imani Center (Afrocentric behavioral health for Black/African American clients), Puentes (bilingual Latinx recovery services), and Karibu (justice-involved stabilization) provide culturally specific care, and over 40% of staff are former clients, embedding lived experience into service delivery.

Name

Central City Concern

Legal name

Central City Concern

Website

https://centralcityconcern.org

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Central City Concern is a Portland-based 501(c)(3) nonprofit founded in 1979 that provides integrated housing, health care, recovery, and employment services to nearly 14,400 people experiencing or at risk of homelessness annually through 2,433 housing units, 16 FQHC health center sites, and multiple culturally specific programs.

Ownership category

akta.pro rank

Product category

Homeless and Social Services

NAICS

Community Housing Services (62422), Residential Mental Health and Substance Abuse Facilities (623220), Temporary Shelters (624221)

SIC

Services-Social Services (8300), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Residential Mental Health Treatment Centers (HLAFACAC), Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

Keywords

• Homeless services
• Affordable housing
• Substance use treatment
• Primary health care
• Employment services

Headquarters

HQ city

Portland

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Government Grants and Contracts: Federal grants including Biden administration funding ($3B+ nationwide with $60M+ to Oregon), Multnomah County funding, Oregon Health Authority funding, and various federal pass-through grants for housing, health care, and homeless services.
2. Individual and Corporate Donations: Tax-deductible charitable contributions from individuals and businesses, including major gifts, planned giving, IRA rollovers, stock donations, and vehicle donations.
3. Program Revenue: Revenue from social enterprises including Central City Bed product sales and staffing solutions provided to businesses. All profits reinvested into CCC programs.
4. Health Care Services Revenue: Revenue from health care services as a Federally Qualified Health Center (FQHC), accepting Oregon Health Plan (Medicaid), self-pay, and some private insurance. No one turned away for lack of insurance.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

Central City Concern is a nonprofit organization that provides an integrated continuum of affordable housing, primary health care, substance use disorder treatment, mental health services, and employment assistance to nearly 14,400 people annually experiencing or at risk of homelessness in the Portland, Oregon metro area. Operates 32 housing properties with 2,433 units, 16 Federally Qualified Health Center sites, detox and recovery programs, and social enterprises including Central City Bed and Clean Start.

Product overview

Central City Concern is a nonprofit organization offering an integrated continuum of social services for people experiencing or at risk of homelessness in Portland, Oregon. The organization operates as a Federally Qualified Health Center providing housing, health care, recovery, and employment services to nearly 14,400 people annually. The core offerings include: Housing Services (affordable housing across 32 properties with 2,433 units), Health Care Services (primary care at 16 sites, pharmacy, mobile health, and mental health), Recovery Services (withdrawal management, outpatient treatment, medication-assisted recovery), Employment Services (job counseling, training, and placement through programs like the Employment Access Center, Central City Staffing, Clean Start, and Community Volunteer Corps), and Culturally Specific Programs (Imani Center for Black/African Americans, Puentes for the Latinx community, Flip the Script for re-entry, and Karibu for justice-involved individuals). The organization also operates social enterprises including Central City Bed furniture and Clean Start cleaning services.

Differentiator

Problem solved

Functional benefit

Products and services

• Housing Services Affordable and transitional housing across 32 properties with 2,433 units in the Portland metro area, combined with wraparound support services. Includes low-barrier housing, alcohol- and drug-free recovery housing, mental health housing, re-entry housing, and permanent affordable homes.
• Health Care Services Comprehensive health care as a Federally Qualified Health Center operating 16 sites, including primary care, pharmacy, mobile health, mental health, acupuncture, Hepatitis C treatment, recuperative care, and culturally specific services.
• Recovery Services Substance use disorder treatment including withdrawal management and stabilization, outpatient treatment, medication-supported recovery with Suboxone, inpatient 24/7 care, recovery groups, individual counseling, DUII treatment, acupuncture, and peer support.
• Employment Services Job counseling, training, and placement services including the Employment Access Center, Central City Staffing (12-month employment program), Clean Start (cleaning and maintenance), and Community Volunteer Corps.
• Hooper Detoxification Stabilization Center Inpatient withdrawal management and stabilization services for people in early recovery from alcohol, opioids, and other substances, providing 24/7 nursing support, medication-assisted treatment, and care coordination.
• Employment Access Center One-stop job resource center providing skills assessment, career planning, resume assistance, interview preparation, job placement, and retention support for individuals with employment barriers.
• Clean Start Homeless-to-work employment program providing cleaning and maintenance services across the Portland metro area, with trainees working 40 hours per week for nine months while receiving peer mentoring and job skills development.
• Imani Center Culturally specific behavioral health program designed by and for Black/African Americans, offering mental health care, outpatient addiction treatment, peer support, and wraparound services grounded in Afrocentric perspectives.
• Puentes Recovery program for the Latino/a/e/Hispanic community providing mental health counseling, substance abuse treatment, DUII treatment, and recovery groups in English and Spanish by bilingual and bicultural clinicians.
• Mobile Health Street-based medicine and mobile medical primary care services launched in 2023, delivering wound care, physical exams, infectious disease screening, vaccinations, and medications from custom-built vans to people experiencing homelessness.
• Central City Bed Line of durable, sustainable, bed-bug-resistant furniture created by CCC staff and a local steel manufacturer for use in affordable housing developments, shelters, and dormitories.
• Central City Staffing 12-month employment program providing real work experience in CCC buildings with around 100 paid trainees at a time, including janitorial support, front desk coverage, and social enterprise assistance.
• Recuperative Care Program Medical recuperation services for low-income and homeless individuals discharged from hospitals, providing 84 beds at Evergreen Crossing for recovery support and care coordination.
• Culturally Specific Programs Imani Center (Afrocentric mental health and addiction treatment for Black/African Americans), Puentes (Latinx recovery services), Flip the Script (re-entry support), and Karibu (behavioral health stabilization for adults involved with the justice system).
• Community Volunteer Corps Volunteer program supporting individuals in CCC housing to prepare for workforce re-entry through group-based service at nonprofit organizations, building soft skills and gaining work experience.

Quantifiable outcome

• Nearly 14,400 people served annually become self-sufficient and productive
• +7 more outcomes

Named customers5 records

Segments9 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• United Way of the Columbia-WillamettecoreStrategic or Co-development Partner · 26 April 2024Joint partnership with Joint Office of Homeless Services to distribute $10 million in workforce stabilization grants to 61 homeless service providers to address staffing challenges post-pandemic. Grants aim to improve employee retention and support organizational health.
• Health Share of OregoncoreStrategic or Co-development Partner · 1 January 2024Regional health collaborative partnering on data-informed strategies including regional health claims analysis to bring multi-disciplinary partners together and coordinate efforts to meet goals.
• CareOregoncoreStrategic or Co-development Partner · 1 January 2024Health plan partner in regional health claims analysis and 1115 Waiver Housing Benefit pilot allowing organizations to be reimbursed through Medicaid for certain housing benefits.
• Providence Center for Outcomes Research and EducationcoreStrategic or Co-development Partner · 1 January 2024Research partner in regional health claims analysis gathering data about Medicaid population in tri-county region to understand homelessness challenges.
• Downtown Portland Clean & SafecoreStrategic or Co-development Partner · 1 January 2024Clean Start crews provide daily sidewalk cleaning, graffiti removal, outdoor surface pressure washing, and litter pickup throughout downtown Portland.
• Central Eastside TogethercoreStrategic or Co-development Partner · 1 January 2024Clean Start provides cleaning and sanitation services across Central Eastside district, maintaining safe, vibrant streets and public spaces.
• MetrocoreStrategic or Co-development Partner · 1 January 2024Clean Start partners with Metro's RID Patrol to clean up and investigate illegal dump sites on public property across the region.
• City of PortlandcoreStrategic or Co-development Partner · 1 January 2024Partnership with Impact Reduction Program for campsite assessments and Public Environment Management Office (PEMO) for sidewalk cleaning in business corridors.
• Hillsdale Medical CenterminorStrategic or Co-development Partner · 1 January 2024Healthcare partner with board representation through Dr. Katrina McPherson.
• Miller Nash LLPminorStrategic or Co-development Partner · 1 January 2024Legal partner with board representation through Will Rasmussen.
• Janus Youth ProgramsminorStrategic or Co-development Partner · 1 January 2024Nonprofit partner with board representation through Peter Beyer as Board President.
• Medical Teams InternationalcoreStrategic or Co-development Partner · 1 January 2023Partnership for Mobile Health Program providing street-based medicine. CCC offers expanded primary care including behavioral health, while Medical Teams International offers dental services from mobile vans.

Scale indicators23 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• JOIN (Portland): Portland nonprofit focused on moving people from street homelessness into stable housing through outreach, housing placement, and retention services; comparable in target population and Portland market.
• Father Joe's Villages: San Diego-based nonprofit offering integrated housing, health care, and recovery services for people experiencing homelessness; directly comparable in integrated continuum-of-care model at large scale.
• Transition Projects: Portland-based nonprofit providing emergency shelter, housing, and supportive services to people experiencing homelessness; directly comparable in geography and integrated service model.
• PATH (People Assisting the Homeless): Los Angeles nonprofit providing housing, intensive case management, and supportive services for people experiencing homelessness; comparable in target population and supportive housing model.
• Skid Row Housing Trust: Los Angeles nonprofit providing permanent supportive housing for formerly homeless individuals; comparable in mission and scale of affordable housing for high-acuity populations.
• DESC (Downtown Emergency Service Center): Seattle nonprofit providing integrated housing, behavioral health, and emergency services for people experiencing homelessness; comparable in integrated service delivery and Pacific Northwest urban setting.
• Compass Housing Alliance: Pacific Northwest nonprofit operating emergency shelters, affordable housing, and supportive services for people experiencing homelessness; comparable in housing-plus-services model.
• LA Family Housing: Los Angeles nonprofit providing temporary, transitional, and permanent housing along with supportive services for people experiencing homelessness; comparable in integrated housing and services model at significant scale.

Broad incumbents

• Home Forward: Largest provider of affordable housing in Oregon (Portland-based housing authority); CCC's CFO previously led this organization. Comparable as a major regional housing provider, though more government-affiliated and housing-only rather than fully integrated.

Others

• National Health Care for the Homeless Council: National advocacy and research organization supporting HCH (Health Care for the Homeless) programs and FQHCs serving people without homes; adjacent ecosystem player relevant to CCC's FQHC identity and policy advocacy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/CentralCityConcernpdx
• Facebookfacebook.com/cccportland
• LinkedInlinkedin.com/company/central-city-concern
• Instagraminstagram.com/cccportland
• Xx.com/CCCPortland

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds3 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Central City Concern