MedOne Systems

What MedOne Systems does

MedOne Systems, Inc. is a private U.S. healthcare-software company headquartered in Marietta, Ohio, that builds and sells the BOLT electronic health record (EHR) platform. The company originated from founder Joseph A. Mack, M.D.'s practice-built EHR (MedOne Hospital Physicians, founded 2000) and was reincorporated as MedOne Systems in 2012; the platform has been continuously developed for 25 years and is the first new health-system EHR in decades. BOLT comprises BOLT Ambulatory (turnkey EHR for independent clinics and physician practices, supporting 45+ specialties), BOLT Enterprise (health-system module that bolts onto legacy EHRs such as MEDITECH without big-bang cutover), and a roadmap standalone product, Symphony, targeted for 2028. The platform is built on a proprietary clinical-workflow and business-logic layer designed for minimal-click, touchscreen- and dictation-friendly use, with native AI integration for ambient documentation and clinical decision support via a partnership with Nabla.

MedOne operates a subscription-based revenue model with annual billing and continuous regulatory updates included; an optional BOLT Data Configuration Service provides expert ongoing data management. Pricing is not publicly disclosed and there is no version-upgrade cycle. The company sells through direct enterprise field sales to health-system leaders and independent clinic operators, anchored by Memorial Health System — a proof-of-concept customer since 2012 spanning 3 hospitals, 75+ clinics, 3,000+ users and 300+ providers, and a 2022 strategic equity investor. Operational outcomes at Memorial have been third-party validated by ECG Consultants, including a 33% ambulatory-provider productivity increase, 50% reduction in nursing documentation time, and 40% reduction in medication-administration time. The company is ONC-certified via the Drummond Group and holds Drummond EPCS Prescriber certification (2025–2026), positioning it for the regulated U.S. health-IT market estimated at $18.8B total and $5.3B in ambulatory EHR, with rural hospitals and 25,000–30,000 independent ambulatory clinics identified as the primary expansion segments.

Name

MedOne Systems

Legal name

MedOne Systems, Inc.

Website

https://medonesystems.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

MedOne Systems is a private U.S. healthcare-software company that builds the BOLT electronic health record platform — a physician-designed, subscription-based EHR for independent clinics and health systems running legacy systems. It targets the U.S. ambulatory and rural-hospital segments via direct enterprise sales and is preparing for full commercialization after 13 years of Memorial Health System deployment.

Ownership category

akta.pro rank

Headquarters

HQ city

Marietta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. BOLT EHR Software Subscription: Subscription-based model delivering continuous regulatory updates and new features automatically. No version upgrades or decision fatigue for customers. Includes BOLT Data Configuration Service option for expert ongoing data management.
2. BOLT Data Configuration Service: Optional subscription service for expert, ongoing data management by the MedOne team for further customization beyond standard preloaded content.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

MedOne Systems builds and sells BOLT, a cloud-based electronic health record (EHR) platform designed for ambulatory clinics and enterprise health systems. The platform is sold via subscription and combines an extensive clinical workflow business-logic layer, preloaded clinical content, ambient AI scribing, intelligent decision support, and bolt-on integration with legacy EHRs such as MEDITECH. Revenue is generated primarily through BOLT software subscriptions and the optional BOLT Data Configuration Service.

Product overview

MedOne Systems offers BOLT, the first new health system EHR in decades, built as a unified platform with multiple modules and add-on services. The core BOLT platform provides the clinical workflow foundation, with BOLT Ambulatory serving independent clinics and BOLT Enterprise serving health systems with legacy EHR integrations. The upcoming Symphony represents the next evolution as a standalone health system EHR. BOLT AI adds native AI augmentation for ambient documentation and decision support. Additional services include the BOLT Data Configuration Service for expert ongoing data management and the Customer Product Team for collaborative innovation across health systems.

Differentiator

Problem solved

Functional benefit

Brands

• BOLT: A physician-designed EHR platform for ambulatory and enterprise healthcare settings. Includes BOLT Ambulatory for independent clinics and BOLT Enterprise for health systems with legacy EHRs.
• Symphony

Products and services

• BOLT Ambulatory Turnkey cloud-based EHR for independent clinics and physician practices, supporting 45+ specialties, ONC and Drummond certified, with preloaded clinical content and minimal-click workflow.
• BOLT Enterprise Health-system EHR that bolts onto existing legacy platforms (e.g., MEDITECH), enabling clinic-by-clinic rollout with acute, ED, nursing, and pharmacy modules without disruptive big-bang cutover.
• BOLT AI Native AI add-on for the BOLT platform that delivers ambient AI scribing, intelligent clinical decision support, and process automation on top of BOLT's clean structured data foundation.
• BOLT Data Configuration Service Subscription-based expert service for ongoing customization and maintenance of clinical content (Order Sets, Quick Picks, History Templates, Decision Support Interventions) within the BOLT platform.

Quantifiable outcome

• +33% ambulatory provider productivity increase (equivalent to hiring nearly 100 additional providers at previous rate)
• +6 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability7 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core and supporting.

• NablacoreTechnology or IntegrationPartnership to bring AI-powered ambient scribe solution to BOLT providers. Reduces documentation burden allowing clinicians to focus on patient care. MedOne completed independent internal review of Nabla's Intervention Risk Management (IRM) practices for compliance with Predictive DSI requirements (including b.11).
• MEDITECHcoreTechnology or IntegrationIntegration partnership enabling BOLT to bolt onto existing MEDITECH installations. Supports clinic-by-clinic rollout alongside legacy systems without requiring 'big bang' cutover.
• ECG ConsultantssupportingOthersThird-party validation firm that confirmed Memorial Health System outcomes results in 2022, validating MedOne's claims about productivity improvements and efficiency gains.
• Drummond GroupcoreOthersONC-Authorized Certification Body (ONC-ACB) accredited by ANSI and approved by ONC. Provides rigorous independent certification confirming BOLT meets federal standards for interoperability, safety, and clinical performance.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Epic Systems: Epic is the dominant U.S. hospital EHR vendor (large health system segment) and the primary incumbent MedOne must differentiate against in standalone EHR deals. Both compete for ambulatory and health system clinical workflow mindshare, though Epic operates at vastly greater scale and broader scope.
• Oracle Health: Oracle Health (formerly Cerner) is the other major hospital EHR incumbent and is now embedding AI features across its Millennium platform. Directly comparable as a full-stack health system EHR competitor, with significantly larger installed base and capital resources.
• Veradigm (formerly Allscripts): Veradigm (Allscripts) operates across both ambulatory and acute EHR segments via products like TouchWorks and Sunrise. Comparable as a broad EHR incumbent adding AI features, competing with BOLT in both clinic and health system settings.

Direct peers

• MEDITECH: MEDITECH is both a BOLT integration partner (BOLT bolts onto MEDITECH) and a direct competitor in the community/regional hospital EHR segment. Highly comparable as a legacy EHR vendor facing the same modernization pressure and serving the same health system customers MedOne targets.
• athenahealth: athenahealth is a leading cloud-based ambulatory EHR and practice management vendor. Directly comparable to BOLT Ambulatory in targeting independent physician practices with cloud-delivered, turnkey EHR offerings and population health tools.
• NextGen Healthcare: NextGen provides ambulatory EHR and practice management software to independent practices and specialty groups. Direct competitor to BOLT Ambulatory in the independent clinic segment with overlapping specialty support and cloud deployment.
• eClinicalWorks: eClinicalWorks is a major ambulatory EHR vendor serving independent practices and small health systems. Directly comparable to BOLT Ambulatory in target customer, deployment model, and price-sensitive ambulatory positioning.
• Greenway Health: Greenway Health provides cloud-based ambulatory EHR, practice management, and patient engagement tools to independent practices. Directly comparable to BOLT Ambulatory in customer segment and turnkey cloud deployment model.

Emerging players

• EverCommerce (DrChrono): EverCommerce's DrChrono unit offers cloud-based EHR for small and specialty practices. Comparable to BOLT Ambulatory in independent clinic targeting, though typically serving smaller practices than BOLT's documented customer profile.

Others

• Merative (formerly IBM Watson Health): Merative operates the Merge imaging and Truven analytics portfolio used by health systems. Comparable as a health IT ecosystem participant adjacent to EHR workflows, though not a direct competitor; relevant as another AI-augmented clinical workflow provider targeting large health systems.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MedOne Systems