Packator

Name

Packator

Legal name

Packator GmbH

Website

https://packator.de

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Packator is a Berlin-based courier services marketplace that aggregates a nationwide network of independent couriers to provide same-day, overnight, and international express delivery across Germany, serving e-commerce retailers, local stores, offices, and consumers.

Ownership category

akta.pro rank

Product category

Courier & Delivery Services

NAICS

Couriers and Express Delivery Services (49211), Local Messengers and Local Delivery (492210)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Crowdsourced Heavy/Bulky & White-Glove (gig-assisted) (TLAAAGAF)

Keywords

• Courier services
• Same-day delivery
• Overnight delivery
• Logistics marketplace
• E-commerce fulfillment

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Courier Transaction Fees: Packator charges transaction fees for each courier delivery booked through their platform. Prices vary based on distance, shipment size, weight, time frame, and service level (standard, express, direct, overnight, international).
2. Fulfillment Services: For e-commerce businesses with 10+ packages per day, Packator offers fulfillment services including storage (€14.00/m³ per month), order management (€1.95/item), and shipping. Additional revenue from returns handling (€0.80/package).
3. Business Account Services: Monthly billing for regular business customers with volume discounts, dedicated account managers, and customized logistics solutions for high-volume shippers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Packator operates an online courier services marketplace that aggregates independent courier companies and freelance drivers to provide same-day city delivery, overnight nationwide shipping, door-to-door direct delivery, premium same-day service, express international shipping with customs handling, and e-commerce fulfillment (pick, pack, warehouse storage and shipping) to businesses and individual senders across Germany and worldwide. Customers book shipments through a self-serve web dashboard, mobile app, or by phone, with a dedicated driver app used by partner couriers for job execution and route optimization.

Product overview

Packator is a German courier and logistics platform offering a portfolio of delivery services across Germany and internationally. The core offerings include City Courier (same-day urban delivery), Direct Delivery (exclusive door-to-door transport), Overnight Delivery (next-day nationwide delivery), Express Delivery (worldwide), and Same Day Delivery (premium time-definite service). The platform operates through a network of partner couriers and offers add-on services including Fulfillment (warehouse-based e-commerce logistics), Pickup on Demand, Ship From Store for retailers, and industry-specific Retail Delivery Solutions for food, electronics, medical, and fashion sectors. The technology platform includes a customer Dashboard for booking and tracking shipments, and a Courier App for partner drivers. All services feature transparent upfront pricing with size tiers (S, M, L, XL) and support shipments from documents to oversized goods up to 70 kg or heavier with custom solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• City Courier Same-day courier delivery within German cities, providing fast pickup and delivery of parcels and documents across more than 80 cities. Designed for businesses and private customers who need shipments collected and delivered within hours inside urban areas.
• Overnight Delivery Next-day nationwide parcel delivery service within Germany, with pickup in the evening and delivery to the recipient the following morning. Targeted at e-commerce shippers, retailers and private customers needing reliable one-day delivery between German cities.
• Express Delivery International express shipping service with delivery to more than 220 countries and territories, including customs handling. Designed for businesses and private senders that need time-critical cross-border shipment of documents, samples or goods.
• Direct Delivery Premium door-to-door delivery service in which an exclusive courier collects and delivers a single shipment directly, without consolidation. Suited to high-value, time-critical or sensitive parcels and documents that require a dedicated driver end-to-end.
• Same Day Delivery Premium same-day delivery service positioned for high reliability, with stated 98% successful first delivery attempt and 97% time-window fidelity. Aimed at retailers, e-commerce shippers and private customers who need guaranteed same-day delivery with strict time windows.
• Fulfillment Warehouse-based e-commerce fulfillment service covering storage, pick and pack, and shipping of online retail orders. Targeted at e-commerce and DTC brands that want to outsource their logistics operations to a single provider with nationwide and same-day delivery options.
• Pickup on Demand On-demand pickup service that can be booked with as little as 30 minutes' lead time, allowing customers to request a courier to collect a shipment from a chosen address. Available to both private and business customers and commonly used as the collection step for City Courier, Overnight, Same Day and Direct Delivery services.
• Ship From Store (Retail Delivery Solutions) Retail delivery solution that enables local stores and retail chains to ship directly from store to end customers, with no minimum volumes and the ability to scale up and down. Designed to help physical retailers offer fast, branded local delivery and click-and-collect, turning stores into fulfillment hubs for online and phone orders.

Quantifiable outcome

• 120,000 shipments completed
• +3 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Kurier24coreStrategic or Co-development Partner · 12 June 2023Packator acquired Kurier24 in June 2023, expanding its courier network and service coverage in Germany. This acquisition strengthened Packator's position in the German courier market.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Liefery: Liefery is a German courier marketplace connecting shippers with same-day delivery couriers — Packator's closest direct competitor in Germany, operating an essentially identical platform business model.
• Stuart: Stuart operates a crowdsourced courier marketplace across major European cities including Germany, competing with Packator in same-day urban delivery for enterprise shippers with comparable platform-based matching.
• Go! General Logistics Systems: Go! is a German same-day and overnight courier specialist — a direct same-segment competitor to Packator's City Courier, Overnight, and Direct Delivery product lines.
• MessengerTransport: MessengerTransport is a German courier network aggregating independent messengers for same-day and direct delivery — a comparable marketplace model operating in Packator's core same-day German segment.
• Time:matters: Time:matters specializes in time-critical same-day and direct courier services in Germany and Europe, closely overlapping Packator's premium same-day and direct delivery offerings for enterprise customers.

Broad incumbents

• DHL Express / Deutsche Post DHL: DHL is the dominant German and European parcel/express incumbent with national infrastructure — competes broadly with Packator across overnight, express, and same-day city delivery.
• DPD Germany: DPD is a major European parcel network with significant German operations, increasingly competing in same-day and B2B direct delivery against Packator.
• Hermes Germany (Evri): Hermes operates one of Germany's largest parcel networks and has expanded into same-day and shop-based fulfillment — competes with Packator in e-commerce fulfillment and last-mile.

Emerging players

• Uber Direct: Uber Direct leverages Uber's driver network for on-demand courier delivery in European cities including Germany — an emerging crowdsourced courier competitor to Packator's platform model.
• Cubyn: Cubyn is a European on-demand delivery and fulfillment startup offering same-day delivery and e-commerce fulfillment services — comparable emerging player overlapping Packator's fulfillment and same-day verticals.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/packator
• Facebookfacebook.com/packator

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Packator