Omnee

What Omnee does

Omnee (legal entity Omnee Technologies Corp.) is a private AI software company founded in 2019 and headquartered in Saskatoon, Canada, that provides an AI-powered customer care platform purpose-built for residential homebuilders. The company targets the post-closing buyer experience and warranty management workflow, replacing legacy customer portals and email-based support with an always-on AI assistant that communicates in over 80 languages and serves as the first point of contact for new homeowners.

The core platform combines three AI capabilities: an autonomous AI agent trained per-builder on the customer's unique warranty policies, guidelines, and brand voice; a digital twin technology that digitizes each individual home to give the AI complete contextual understanding; and an automated warranty triage system that receives buyer requests, processes them through AI, and dispatches them to vendors. The product is offered through three tiers sold on a per-home, one-time license basis: Warranty Triage at $119/home, AI Customer Care at $299/home, and Enterprise Partner at $219/home for multi-city high-volume builders.

Omnee pursues a selective enterprise field sales motion, inviting builders to book an interview-style consultation and self-selecting on builder volume bands (under 100, 100–300, 300–1,000, and over 1,000 homes per year). The company has accumulated at least 15 named homebuilder customers including Ehrenburg Homes, Crystal Creek Homes, Alair, Novi, and Northridge, and reports quantified outcomes including over 60% increased warranty department capacity, more than 6 hours of support work freed per home built, and a 50% reduction in warranty calls within three months. Total disclosed funding is approximately $434K across three rounds, including Techstars Toronto Accelerator and Startup TNT.

Name

Omnee

Legal name

Omnee Technologies Corp.

Website

https://omnee.ca

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Omnee is an AI-powered customer care platform for residential homebuilders, offering a per-home licensed AI assistant with a digital twin of each home to handle 24/7 buyer support and warranty triage across 80+ languages.

Ownership category

akta.pro rank

Headquarters

HQ city

Saskatoon

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Per-Home Licensing Fee: One-time fee per home that buys lifetime, personalized support for that home. Three pricing tiers with different feature sets. Warranty Triage at $119/home, AI Customer Care at $299/home, and Enterprise Partner at $219/home. The model is usage-based in that volume discounts may apply based on builder size (number of homes built annually).

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Omnee sells an AI-powered customer care platform for residential homebuilders that digitizes each home into a digital twin and pairs it with a personalized AI assistant to handle warranty triage and 24/7 buyer support. The platform is offered as three per-home licensed tiers (Warranty Triage at $119/home, AI Customer Care at $299/home, and Enterprise Partner at $219/home), with the AI assistant trained on each builder's unique warranty policies, guidelines, and internal best practices to act as a branded team member serving home buyers.

Product overview

Omnee offers an intelligence-driven customer care platform for homebuilders with three pricing tiers: Warranty Triage ($119/home) provides an AI warranty agent with ticket management and basic integrations; AI Customer Care ($299/home) adds digital twin home data and personalized home assistant capabilities on top of warranty triage; and Enterprise Partner ($219/home) offers the full AI Customer Care feature set with custom integrations for high-volume multi-city builders.

Differentiator

Problem solved

Functional benefit

Products and services

• Warranty Triage Entry-level AI-powered warranty handling tier for homebuilders, starting at $119 per home. Includes a customized AI warranty agent, ticket management and reporting app, and basic system integrations, designed for homebuilders seeking automated warranty request handling and dispatch.
• AI Customer Care Comprehensive AI customer care solution for homebuilders at $299 per home, including everything in Warranty Triage plus digital twin and home data, and a personalized home assistant that delivers 24/7 multilingual support to buyers.
• Enterprise Partner Full-service AI customer care tier with custom integrations for multi-city high-volume homebuilders, priced at $219 per home and including all AI Customer Care features plus custom system integrations.

Quantifiable outcome

• Increases warranty department capacity by over 60%
• +3 more outcomes

Named customers17 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature5 records

Scale indicators5 records

Expansion highlights5 records

Direct peers

• Buildertrend: Buildertrend is a leading cloud-based project management, customer management, and scheduling platform built specifically for residential homebuilders and remodelers. Like Omnee, it sells software to homebuilders to manage the buyer/owner relationship across the build lifecycle, though its scope is broader (pre-construction through warranty).
• JobNimbus: JobNimbus is a CRM and operations platform for contractors and homebuilders with built-in customer communication and workflow automation. Its warranty and customer communication workflows compete with Omnee's post-closing care use case, particularly for small-to-mid builder segments.
• CoConstruct: CoConstruct provides all-in-one project management, client communication, and warranty tools for custom homebuilders and remodelers. Its warranty and client communication features overlap directly with Omnee's core offering, and it shares the same vertical SaaS-for-homebuilder go-to-market.

Broad incumbents

• Frontdoor: Frontdoor (FTDR) is a large incumbent home services and warranty platform serving homeowners rather than builders. It is comparable to Omnee because both operate at the intersection of residential homes and warranty/service workflows, though Frontdoor approaches from the homeowner side rather than the builder side.
• Zendesk: Zendesk is a horizontal customer service and support platform with AI agent capabilities increasingly sold into vertical use cases including home services. It competes with Omnee at the customer-care layer, especially for builders who already use Zendesk for general support and could extend it to warranty triage.
• Procore Technologies: Procore is the dominant construction management platform for general contractors and large builders. While its core is pre-completion project management, its portfolio increasingly covers owner/client communication and warranty, positioning it as a broad incumbent that could expand into Omnee's post-closing wedge.
• Salesforce (with Agentforce / Einstein): Salesforce is the dominant CRM with AI agent capabilities (Agentforce/Einstein) that builders already use for sales and customer management. As Salesforce pushes vertical AI agents, it could subsume parts of Omnee's use case for builders standardized on the Salesforce platform.

Emerging players

• Hyphen: Hyphen is an AI-native platform purpose-built for the homebuilding industry, automating sales, design, and back-office workflows for production homebuilders. It targets the same vertical with AI-led automation, making it a direct emerging competitor in the builder-AI category.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/OmneeTech
• Facebookfacebook.com/omneetech

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds4 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Omnee