Healthcare in Action

What Healthcare in Action does

Healthcare in Action (HIA) is a California 501(c)(3) nonprofit public benefit corporation founded in 2021 by SCAN Group to deliver street-based medical, behavioral health, addiction, and case management services to people experiencing homelessness. HIA operates through two related entities: Healthcare in Action, Inc., the nonprofit operating entity, and Healthcare in Action Medical Group, P.C., the professional corporation that provides clinical services. Its core delivery model consists of multidisciplinary street outreach teams composed of clinicians (nurses, physician assistants), community health workers, behavioral health specialists, care coordinators, and peer navigators who visit individuals living on sidewalks, in encampments, in shelters, and in temporary housing across six California counties (Los Angeles, San Diego, Riverside, San Bernardino, Orange, and San Mateo).

HIA's underlying platform integrates California's Medi-Cal Enhanced Care Management (ECM) and Community Supports programs into a single coordinated street-based care delivery framework, with each patient assigned a Peer Navigator who coordinates appointments, transportation, prescriptions, follow-up visits, and housing navigation. The model is built on a persistent-engagement protocol requiring daily return visits to the same neighborhoods to build trust over time, and combines primary care, behavioral health, addiction medicine, and social support (identification, benefits, housing) into a unified care plan. Reported outcomes include 8,000+ unhoused individuals served cumulatively, 6,400 patients treated in 2024, 1,000+ housing-status improvements in 2024, and treatment rates of 85% for hypertension, 61% for mental illness, and 42% for substance use disorder, exceeding national averages for housed populations by 14 to 35 percentage points.

HIA's business model is revenue-mixed and non-equity-based. Recurring contractual revenue comes from Medi-Cal managed care health plan contracts (L.A. Care, Molina, CalOptima, IEHP, Health Plan of San Mateo, Health Net, SCAN) for ECM and Community Supports delivery, supplemented by program funding from city and county governments (Los Angeles, San Diego, San Mateo, Riverside, West Hollywood, Beverly Hills), care coordination service revenue from health systems (Providence, Cedars-Sinai), directed grants such as the $4.05M L.A. Care street medicine initiative investment, and charitable donations via Classy and GoFundMe. Go-to-market operates as contracted B2B distribution through health plans and municipal governments, with an enterprise field-sales layer; the SCAN Group affiliation provides capital, operational infrastructure, and parent-organization credibility.

Name

Healthcare in Action

Legal name

Healthcare in Action, Inc.

Website

https://healthcareinaction.org

Company type

Private

Founded year

2021

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Street medicine and homeless healthcare services

NAICS

Offices of Physicians (62111), Individual and Family Services (6241), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Mobile & Street Medicine Primary Care Programs (HLAFAGAH)

akta.pro secondary industries

Hospitals, Clinics & Charitable Healthcare Providers (BPAGACAB), Patient Advocacy, Navigation & Access to Care (BPAGACAH), Community Health, Prevention & Health Education (BPAGACAC)

Keywords

• Street medicine services
• Homeless healthcare delivery
• Community health outreach
• Mobile clinical care
• Care coordination services

Headquarters

HQ city

Long Beach

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Medi-Cal managed care plan contracts: Recurring contractual revenue from contracted Medi-Cal managed care health plans (L.A. Care, Molina, CalOptima, IEHP, Health Plan of San Mateo, Health Net, SCAN) for delivery of Enhanced Care Management (ECM) and Community Supports services to enrolled members experiencing homelessness.
2. City and county program funding: Program funding and contracts with municipal governments (Los Angeles, San Diego, San Mateo, Riverside, West Hollywood, Beverly Hills) to co-fund and expand local street medicine programs.
3. Hospital care coordination contracts: Service revenue from health system partners (Providence, Cedars-Sinai) for post-discharge care coordination and reduction of avoidable emergency visits.
4. Charitable donations: Donation revenue from individuals and supporters via Classy (giving.classy.org/campaign/748945/donate) and GoFundMe to sustain mobile teams and supplies; HIA is a California 501(c)(3) nonprofit public benefit corporation.
5. Initiative grants / directed funding: Directed investment from health plan partners into specific street medicine initiatives (e.g., $4.05 million L.A. Care Health Plan investment in a multi-organization street medicine initiative in Los Angeles).

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Healthcare in Action is a nonprofit street medicine organization that delivers medical, behavioral health, addiction, and case management services directly to people experiencing homelessness in California. Its multidisciplinary field teams (clinicians, community health workers, peer navigators) operate in encampments, shelters, and temporary housing under California's Medi-Cal Enhanced Care Management (ECM) and Community Supports programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Enhanced Care Management (ECM) California Medi-Cal Enhanced Care Management service delivered by Healthcare in Action field teams to enrolled Medi-Cal members experiencing homelessness; each patient is assigned a Peer Navigator who coordinates appointments, transportation, prescriptions, and follow-up visits under the ECM benefit.
• Community Supports Housing Navigation Medi-Cal Community Supports service in which Peer Housing Navigators help patients experiencing homelessness secure housing, complete paperwork, and connect with local housing agencies through California's Community Supports program.
• Street Medicine Outreach and Engagement Multidisciplinary street-based outreach service in which clinicians, community health workers, and peer navigators visit people experiencing homelessness at encampments, shelters, and temporary housing sites to build trust and deliver ongoing care.
• Clinical and Behavioral Health Care Integrated primary care, behavioral health, and addiction medicine services delivered by Healthcare in Action clinical teams on the street, in mobile clinics, and in community spaces; includes chronic disease management, vaccinations, wound care, and mental health and substance use treatment for unhoused individuals.
• Social Support Services Social support services that help people experiencing homelessness access identification documents, benefits enrollment, and ongoing social services as part of Healthcare in Action's integrated whole-person care model.
• Post-Discharge Care Coordination for Health Systems Care coordination service delivered for hospital system partners (Providence, Cedars-Sinai) to provide warm handoffs, community follow-up, and street-based support for patients experiencing homelessness after hospital discharge, aimed at reducing avoidable emergency visits and readmissions.

Quantifiable outcome

• 8,000+ unhoused individuals served cumulatively
• +6 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

15 partnerships are on record, tiered flagship, core and minor.

• L.A. Care Health PlanflagshipChannel Partner/ Reseller/ Distributor · 28 August 2023Major Medi-Cal managed care plan partner. L.A. Care Health Plan is investing $4.05 million in a street medicine initiative to improve healthcare access for unhoused people in Los Angeles, involving nine organizations. HIA delivers Enhanced Care Management and Community Supports to L.A. Care members experiencing homelessness.
• Molina HealthcarecoreChannel Partner/ Reseller/ DistributorHealth plan partner for delivery of street medicine services to Molina Medi-Cal members experiencing homelessness through Enhanced Care Management and Community Supports.
• CalOptima HealthcoreChannel Partner/ Reseller/ DistributorHealth plan partner for delivery of street medicine services to CalOptima members in Orange County through Enhanced Care Management and Community Supports.
• Inland Empire Health Plan (IEHP)coreChannel Partner/ Reseller/ DistributorHealth plan partner for delivery of street medicine services to IEHP members in Riverside and San Bernardino counties.
• Health Plan of San MateocoreChannel Partner/ Reseller/ DistributorHealth plan partner for delivery of street medicine services to HPSM members in San Mateo County.
• Health NetcoreChannel Partner/ Reseller/ DistributorHealth plan partner for delivery of street medicine services to Health Net Medi-Cal members experiencing homelessness.
• SCAN GroupflagshipStrategic or Co-development PartnerParent organization and founding partner. Healthcare in Action was founded by SCAN Group to address homelessness as a healthcare issue under the leadership of CEO Dr. Sachin H. Jain, who started the first homeless clinic in Harvard Square early in his medical career. SCAN is a not-for-profit organization dedicated to advancing equitable, community-based care.
• ProvidencecoreStrategic or Co-development PartnerHealth system partner coordinating post-discharge care and reducing emergency visits for patients experiencing homelessness.
• Cedars-SinaicoreStrategic or Co-development PartnerHealth system partner coordinating post-discharge care and reducing emergency visits for patients experiencing homelessness.
• City of Los AngelescoreStrategic or Co-development PartnerMunicipal partner supporting the expansion of local street medicine programs in Los Angeles.
• City of San DiegocoreStrategic or Co-development PartnerMunicipal partner supporting the expansion of local street medicine programs in San Diego.
• City of San MateocoreStrategic or Co-development PartnerMunicipal partner supporting the expansion of local street medicine programs in San Mateo.
• City of RiversidecoreStrategic or Co-development PartnerMunicipal partner supporting the expansion of local street medicine programs in Riverside.
• City of West HollywoodminorStrategic or Co-development PartnerMunicipal partner supporting the expansion of local street medicine programs in West Hollywood.
• City of Beverly HillsminorStrategic or Co-development PartnerMunicipal partner supporting the expansion of local street medicine programs in Beverly Hills.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Boston Health Care for the Homeless Program: Long-established nonprofit delivering primary care, behavioral health, and case management directly to people experiencing homelessness in Boston via street teams, shelters, and clinics. The most directly comparable operating model to HIA's street medicine delivery, just at greater maturity and on the East Coast.
• Illumination Foundation: California-based nonprofit focused on recuperative care, housing navigation, and street-based medical services for people experiencing homelessness. Direct peer given overlapping California footprint, recuperative care model, and CalAIM/ECM-aligned service delivery.
• Venice Family Clinic: Large LA-area community health provider offering primary care, behavioral health, and case management to low-income and homeless patients, including street medicine programs. Comparable in California-based, safety-net, integrated-care delivery to vulnerable populations.
• Circle the City: Phoenix-based nonprofit specializing in street medicine and medical respite/recuperative care for people experiencing homelessness. Direct peer given focused street medicine operating model and recuperative care overlap with HIA's housing navigation work.
• JWCH Institute: Los Angeles-based nonprofit community health provider delivering primary care, behavioral health, and homeless services via outreach teams across LA County. Directly comparable for safety-net primary care combined with street/outreach services for unhoused populations in HIA's largest service area.
• Project Renewal: NYC-based nonprofit operating street outreach teams, mobile health clinics, and recuperative care for people experiencing homelessness. Comparable in mission, multidisciplinary field-team structure, and integration of medical and social services for unhoused populations.
• Los Angeles Christian Health Centers: LA-area FQHC-style safety-net provider offering primary care, behavioral health, and homeless services, including street-based outreach. Comparable operating model serving a similar patient population with combined clinical and social services.

Regional players

• Neighborhood Healthcare: Southern California FQHC operating primary care, behavioral health, and care management for underserved populations, including homeless services in Riverside and San Diego counties. Comparable in service mix and overlapping Southern California geography, though primarily clinic-based.

Others

• National Health Care for the Homeless Council: National advocacy, training, and research organization supporting Health Care for the Homeless programs and clinicians. Adjacent to HIA as the leading industry body representing the street medicine and HCH model HIA operates within, useful as a peer/ecosystem reference rather than a direct competitor.

Broad incumbents

• QueensCare Health Centers: Large LA-area nonprofit health system delivering primary care, behavioral health, and homeless services across multiple sites. Comparable as a broader California safety-net provider with overlapping patient population, though not street-medicine specialized like HIA.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/healthcare-in-action

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healthcare in Action