Medigle

What Medigle does

Medigle (メディグル株式会社) is a private Japanese healthcare IT company founded in 2022 and headquartered in Osaka, Japan. The company provides a cloud-based regional medical coordination (地域医療連携) SaaS platform that helps Japanese hospitals manage the patient referral and counter-referral lifecycle between acute-care hospitals, regional core hospitals, and primary-care clinics.

The platform is delivered as an integrated suite of six modules: medigle 検索 (a nationwide 170,000+ facility database with map-based search and custom tagging), medigle CRM (hospital-specialized customer relationship management with referral data analytics and map-based network visualization), medigle 予約 (web-based referral appointment booking that replaces FAX workflows), medigle AI電話 (an AI-powered 24/7 telephone first-response system with speech-to-text and SMS follow-up), medigle NEXT (BPO/PR promotional support delivered through a medical-specialized writer network), and medigle 営業支援 (sales enablement and mechanism-building outsourcing for hospital coordination teams). The platform is delivered over the web with SSL/TLS encryption, holds ISO/IEC 27001:2022 and ISO/IEC 27017 certifications, and is supported by the company's proprietary medigle PRESS industry media and co-organized 未来連携ラボ seminar series.

Medigle generates revenue primarily through annual SaaS subscriptions (Standard Plan is approximately ¥70,000/month, with quote-based premium tiers for large hospital groups requiring DPC data analysis and dedicated support), supplemented by professional services revenue from medigle NEXT BPO engagements. The go-to-market combines a product-led free plan, self-serve online signup, and inside sales motion that converts hospitals to paid plans via individual Zoom briefings and onboarding support. Customers are predominantly Japanese acute-care and regional core hospitals of varying ownership types (public, private, Red Cross, university, municipal), with cumulative implementations exceeding 600 hospitals.

Name

Medigle

Legal name

メディグル株式会社

Website

https://medigle.jp

Company type

Private

Founded year

2022

Operating status

Operating

Short description

Medigle is an Osaka-based healthcare IT company providing a cloud-based regional medical coordination SaaS platform that helps Japanese hospitals manage patient referrals and counter-referrals through facility search, CRM, AI phone, web booking, and PR support modules.

Ownership category

akta.pro rank

Product category

Hospital Healthcare Coordination Software

NAICS

Offices of Physicians (62111)

SIC

Services-Health Services (8000)

akta.pro primary industry

Patient Relationship Management (PRM) & CRM for Provider Growth (Marketing/Outreach) (HLACAEAO)

Keywords

• Healthcare coordination software
• Hospital referral management
• Medical CRM platform
• Patient appointment booking
• Telephony AI systems

Headquarters

HQ city

Osaka

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription (Cloud-based System): Medigle generates the majority of revenue from annual SaaS subscriptions for its regional medical coordination platform. The platform consists of multiple modules: medigle 検索 (Search), medigle CRM (CRM), medigle 予約 (Booking), medigle AI電話 (AI Phone), medigle NEXT (BPO/Promotion). Hospitals pay an initial setup fee plus an annual license fee. Pricing is tiered by plan — free plan with basic features, Standard Plan at approximately ¥70,000/month, and premium/enterprise tiers with advanced features.
2. BPO / Professional Services (medigle NEXT): Medigle NEXT provides promotional and PR production services to hospitals including PR journal design, web content creation, email newsletter campaigns, and promotional planning. Revenue is generated through professional service fees for content production and ongoing promotional support engagements.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Medigle sells a cloud-based regional medical coordination (地域医療連携) SaaS platform for Japanese hospitals. The platform bundles multiple modules — facility search across 170,000+ medical/dental/nursing facilities, hospital-specialized CRM with referral analytics, web-based appointment booking, AI-powered 24/7 telephone reception, and BPO promotional support — delivered via a freemium plan and a paid Standard Plan at approximately ¥70,000/month with annual billing.

Product overview

Medigle is a comprehensive regional medical coordination (地域医療連携) platform offered by メディグル株式会社 (Medigle Inc.), providing a cloud-based suite of tools that help hospitals manage the complete patient referral and counter-referral lifecycle. The platform consists of six integrated modules: medigle 予約 (a web-based referral appointment booking system replacing manual FAX workflows), medigle AI電話 (a 24/7 AI-powered telephone first-response system), medigle CRM (a hospital-specialized customer relationship management and data analytics tool), medigle 検索 (a nationwide medical/dental facility database with map-based search and custom search tagging), medigle NEXT (a promotional/publicity BPO service for medical coordination), and medigle 営業支援 (a sales process outsourcing and mechanism-building service). The platform is delivered via tiered plans: a free plan (freemium) offering the search database, and a paid Standard Plan (70,000 JPY/month) unlocking the full CRM, analytics, and activity management features. Series cumulative hospital implementations exceed 600.

Differentiator

Problem solved

Functional benefit

Brands

• medigle 予約: Web-based patient referral reservation system for healthcare facilities
• medigle AI電話
• medigle CRM
• medigle 検索
• medigle NEXT
• medigle 営業支援

Products and services

• medigle Regional Medical Coordination Platform (medigle 本体) Cloud-based regional medical coordination platform helping Japanese hospitals manage referrals, reverse-referrals, and patient flow between primary care clinics and acute-care hospitals. Used by 600+ hospitals cumulatively.
• medigle 予約 (Web Referral Booking) Web-based referral appointment reservation system enabling referring medical institutions to book hospital appointments online without FAX or phone calls, with automated confirmation and 24/7 availability.
• medigle AI電話 (AI Phone Reception) AI-powered hospital telephone system providing 24/7/365 first-call response, initial intake interviews, call content categorization, audio and text recording, and SMS-based follow-up messaging.
• medigle CRM (Regional Coordination CRM) Hospital-specialized customer relationship management system managing referring physician and facility information, visit activity logs, review notes, and data analysis plus map-based visualization of referral and reverse-referral networks.
• medigle 検索 (Medical Facility Search) Medical and dental facility search system with a database of 170,000+ nationwide facilities, offering map-based search, custom tagging, review postings, and enabling hospitals to build patient-facing facility search portals.
• medigle NEXT (Promotional and PR BPO Support) Promotion and publicity production BPO service for hospital regional medical coordination covering planning, medical writing, PR/publicity production, web media publishing, and email newsletter design and distribution.
• medigle 営業支援 (Sales Enablement Support) Sales support and mechanism-building service providing specialized personnel to advance hospital regional coordination sales activities that hospitals often cannot staff or operate themselves.

Quantifiable outcome

• Reverse-referral rate improved from 30‰ to nearly 70‰ at Toranomon Hospital
• +6 more outcomes

Named customers20 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature6 records

Partnerships

One partnership is on record.

• 病院マーケティングサミットJAPAN (Hospital Marketing Summit JAPAN)coreGTM or Marketing PartnerHospital Marketing Summit JAPAN is a healthcare marketing community founded in 2018. Medigle co-organizes the '未来連携ラボ' (Future Renkei Lab) seminar series with Hospital Marketing Summit JAPAN, featuring hospital coordination leaders and external speakers. The partnership serves as a primary top-of-funnel demand generation channel, positioning Medigle within the hospital regional coordination professional community. Medigle's representative (中嶋秀樹) delivers keynote presentations at these events.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Kyruus: US provider search, data management, and patient access platform for health systems. Directly comparable to Medigle's facility search database of 170,000+ sites and CRM-driven provider network management.
• Luma Health: US patient engagement platform offering automated scheduling, referral management, and provider communication tools for healthcare organizations. Highly comparable to Medigle's booking, CRM, and patient outreach modules.
• Pomelo Health: Canadian patient engagement and communication platform for clinics and hospitals, including online booking, secure messaging, and CRM. Comparable in offering a multi-module coordination SaaS to healthcare providers similar to Medigle.
• Notable: US healthcare workflow automation platform that streamlines scheduling, registration, and care coordination. Comparable to Medigle's automation-driven approach to referral booking, AI phone, and CRM-driven coordination workflows.
• Phreesia: US-listed patient relationship management and intake platform serving physician practices and health systems. Closely comparable to Medigle's provider-facing CRM and patient-facing portal approach to driving referrals, scheduling, and provider growth.
• Docplanner: Global healthcare marketplace and SaaS provider offering booking, CRM, and patient communication tools for medical practices. Comparable to Medigle's hospital-side CRM, web-based booking, and patient-facing facility search.

Regional players

• Welby: Japanese patient engagement and PHR platform serving hospitals, pharmacies, and patients. Comparable as a Japan-based digital health company building SaaS tools for provider-patient communication, adjacent to Medigle's coordination-focused offering.
• Medical Data Vision: Japan-listed healthcare data analytics company specializing in DPC data analysis for hospitals. Comparable as a Japan-based health IT vendor targeting DPC hospitals with analytics products, an area where Medigle is building DPC analysis modules.
• TXP Medical: Japanese healthcare IT startup providing emergency medical coordination, EMS data platforms, and hospital workflow tools. Comparable as a Japan-based digital health vendor addressing coordination and clinical workflow problems similar to Medigle's regional coordination focus.

Broad incumbents

• Oracle Health (Cerner): Global EMR and hospital information systems giant whose platform increasingly bundles referral management, provider directories, and care coordination. Relevant broad incumbent competing for the same hospital coordination IT budget that Medigle addresses.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/medigle1
• Facebookfacebook.com/profile.php

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors7 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medigle