TaroWorks

What TaroWorks does

TaroWorks is a private software company that provides an offline-first mobile CRM platform purpose-built for social enterprises and nonprofits operating in connectivity-constrained last-mile environments. The product is delivered as a Salesforce managed package that extends Salesforce CRM to Android mobile devices, allowing field teams to collect data, manage customers, track inventory, capture GPS locations and media, and process mobile payments without connectivity, with bidirectional synchronization to Salesforce once devices reconnect. Supporting capabilities include a no-code App Builder for forms and workflows, impact monitoring and evaluation tooling, multi-language support, and integration with Google Drive and offline maps. The platform serves organizations across agriculture, WASH, clean energy, humanitarian aid, microfinance, and other development verticals; named customers include Save the Children, BRAC, Sistema.bio, Solar Sister, iDE, BOMA Project, Trees for the Future, Proyecto Mirador, and Bridges to Prosperity.

Name

TaroWorks

Legal name

TaroWorks LLC

Website

https://taroworks.org

Company type

Private

Founded year

2013

Operating status

Acquired

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Mobile CRM and Field Service Management Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Field Service CRM (Dispatch, Scheduling & Mobile Service) (HDAEAFAL)

akta.pro secondary industries

Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK), CRM Managed Services & Support (BPAEAGAD)

Keywords

• Mobile data collection
• Offline CRM software
• Field service management
• Salesforce mobile integration
• Impact monitoring evaluation

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscriptions: TaroWorks operates on a subscription model with annual billing for the core platform. Optional Pro Features add-on available at 15% premium on annual subscription, providing advanced capabilities for organizations requiring enhanced functionality.
2. Professional Services: Implementation, training, and consulting services to help organizations deploy and optimize TaroWorks, including system audits, data migration, and ongoing support retainers.
3. Humanitarian Grants: In partnership with Qualcomm Wireless Reach, TaroWorks awards grants (USD 20,000) to subsidize implementation costs for qualifying humanitarian organizations, serving as a customer acquisition mechanism.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels7 records

Core offering

TaroWorks sells an offline-first mobile CRM platform built natively on Salesforce that enables social enterprises and nonprofits to manage field teams, collect data, track inventory, and conduct operations in connectivity-challenged last-mile environments, with automatic synchronization to Salesforce when connectivity is restored. The offering includes a Core Platform subscription, an Enterprise tier for mobile inventory/distribution management, optional Pro Features add-on (15% premium) for advanced capabilities, and Professional Services for implementation, training, and consulting.

Product overview

TaroWorks is a product suite comprising a core offline-first mobile application built on Salesforce CRM, combined with specialized product tiers and add-on modules. The core TaroWorks platform enables social enterprises and nonprofits to manage field teams, collect data, track operations, and sync information with Salesforce even without internet connectivity. TaroWorks Enterprise provides specialized mobile inventory and distribution management for organizations handling physical goods. TaroWorks Pro Features offers premium paid add-ons including advanced multimedia capabilities and multilingual support. The product supports key features including Mobile Data Collection, Offline CRM, Mobile Inventory, Location Mapping, Mobile Money Integration, App Builder, Impact M&E, and Salesforce Integration. TaroWorks Professional Services provide implementation, training, and consulting support.

Differentiator

Problem solved

Functional benefit

Products and services

• TaroWorks Mobile CRM Platform Offline-first mobile CRM and field service application that enables social enterprises and nonprofits to manage field teams, track operations, and share data seamlessly anywhere. Extends Salesforce CRM to last-mile environments, allowing data collection, order management, and inventory tracking even without internet connectivity.
• TaroWorks Enterprise

Quantifiable outcome

• Organizations report ability to collect data without connectivity interruptions, eliminating data loss from network failures
• +3 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature11 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Momentum WorldwidecoreStrategic or Co-development Partner · 14 May 2026TaroWorks officially joined the Momentum Worldwide family in May 2026. Momentum is a global Salesforce consultancy that strengthens TaroWorks' ability to deliver its vision of inclusive technology for collaboration.
• NetaCarbonminorStrategic or Co-development Partner · 26 September 2024TaroWorks partnered with NetaCarbon during Climate Week NYC to host a panel on transparency and data accuracy in carbon credits market.
• SalesforcecoreTechnology or IntegrationTaroWorks is a Salesforce partner offering native integration with Salesforce CRM. The platform extends Salesforce capabilities to offline field environments with bidirectional data synchronization.
• Grameen FoundationcoreStrategic or Co-development PartnerTaroWorks was developed within Grameen Foundation and is a wholly-owned subsidiary. Grameen Foundation's 2012 founding investment enabled TaroWorks' development as a tool for last-mile operations.
• AspirationminorStrategic or Co-development PartnerAspiration is a climate finance company partnering with Trees for the Future to enable carbon credit programs. TaroWorks supports these programs through data collection for carbon credit verification.
• NetHopeminorGTM or Marketing PartnerTaroWorks participates in NetHope Global Summit as a platform for showcasing field service solutions to nonprofit technology leaders.
• Sajoma Climate Technical ConsultingminorStrategic or Co-development PartnerPartnered with TaroWorks customer Proyecto Mirador to share insights on carbon credit certification process.

Scale indicators9 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Dimagi (CommCare): Dimagi's CommCare is an offline-first mobile data collection and case management platform widely used by NGOs and social enterprises. It is the closest direct competitor to TaroWorks, targeting the same last-mile customer base with comparable offline capabilities.
• KoboToolbox: KoboToolbox is a widely adopted free/open-source mobile data collection tool used extensively in humanitarian and development programs. It overlaps directly with TaroWorks' mobile data collection, offline forms, and GPS capture for the same NGO buyer base.
• SurveyCTO: SurveyCTO provides mobile data collection with strong offline capabilities, used heavily by researchers, M&E teams, and impact-focused organizations. It competes with TaroWorks on offline forms, data quality controls, and integration with backend analytics systems.
• Magpi: Magpi offers mobile data collection and field workflow tools for NGOs and field programs, with offline capability and a focus on data quality. It targets a similar social-impact and M&E buyer as TaroWorks.
• iFormBuilder (Zerion Software): iFormBuilder is an offline mobile forms and field data collection platform used across field-service, inspection, and humanitarian use cases. It is a direct substitute for TaroWorks' mobile data collection and offline forms functionality.
• FormAssembly: FormAssembly is a Salesforce-native forms and data collection platform with offline-capable mobile forms. It is a partial direct competitor to TaroWorks, especially within Salesforce-centric nonprofit customers.

Emerging players

• OpenDataKit (ODK): ODK is an open-source suite of tools for offline mobile data collection that is widely deployed in research and humanitarian programs. It is a credible low-cost substitute for TaroWorks in the same social-impact segments.
• ProntoForms (now TrueContext): TrueContext (formerly ProntoForms) provides mobile forms and field operations software with strong offline data capture. It overlaps with TaroWorks' mobile data collection, inspection, and inventory workflows in field-based operations.

Broad incumbents

• Salesforce.org / Salesforce Nonprofit Cloud: Salesforce.org's Nonprofit Cloud is the platform TaroWorks extends. It offers overlapping program management, M&E, and case management capabilities natively, posing a competitive threat to TaroWorks if Salesforce chooses to bundle more of these features into the core platform.
• ServiceNow Field Service Management: ServiceNow FSM is a broad enterprise field service platform with dispatch, mobile, and offline capabilities. While not focused on NGOs, it competes for any commercial last-mile/field-service accounts TaroWorks may try to win.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCpRonJNgE16m5awgAwJBFwA
• Xx.com/TaroWorksApp

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TaroWorks