Cambridgeshire County Council
Cambridgeshire County Council is a UK local government authority serving Cambridgeshire residents through statutory services including adult and children's social care, education, highways, libraries, waste management, and public health, funded by council tax and central government grants against a £1.2bn budget.
- Company typePrivate
- Founded1889
- HeadquartersCambridge, United Kingdom
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Cambridgeshire County Council does
Cambridgeshire County Council is a UK local government authority headquartered at New Shire Hall, Alconbury Weald, serving the population of Cambridgeshire, England through statutory public services. Established in 1889, the council delivers or commissions services spanning adult and children's social care, education transport, highways and road maintenance, household waste and recycling, libraries and archives, public health, trading standards, coroner services, and climate change programmes. The council is currently engaged in Local Government Reorganisation, transitioning services to successor authorities. Customer segments include Cambridgeshire residents broadly, with prioritised cohorts of unpaid carers (52,236 identified at 2021 Census), low-income and vulnerable residents, refugees and people seeking sanctuary, armed forces personnel and veterans, and community interest groups.
The council's product surface combines a main digital services portal (cambridgeshire.gov.uk) with specialised platforms: the AI-enabled Bridgit support platform for unpaid carers (developed with Caring Together Charity, generating over 9,000 users and 13,000 personalised self-help plans since 2024), the Your Voice Cambridgeshire citizen engagement platform (Delib Citizen Space software), online forms with document upload capability, and Cambridgeshire Maps GIS service. Technical infrastructure integrates Microsoft Clarity and Google Analytics 4 for usage analytics, SiteImprove for accessibility compliance (WCAG 2.2 AA), Google Translate for multilingual access, and HeyCentric for payment processing. The Smart Infrastructure Pilots Programme deploys multipurpose smart poles with 5G, IoT sensors, CCTV, environmental monitoring, and EV charging capabilities.
The council operates against a total budget of approximately £1.2 billion, funded primarily through council tax (resident property levy), central government grants including the £5.3 million per year Crisis and Resilience Fund for 2026-27 and 2027-28, business rates retention, and one-off property disposals (e.g., Kennett Primary School site sold for £560,000). The go-to-market is direct-to-consumer: services are accessed by residents online via self-service portals, in-person at council offices and libraries, and through community engagement events and consultations on the Your Voice platform. The council uses a commissioned-delivery model for service execution, partnering with Citizens Advice (income maximisation, £800,000 through 2029), Caring Together Charity (carer support), NHS Integrated Care Board (health), education trusts such as Meridian Trust (£1.9M grant), and infrastructure contractors including M Group (highways extended through June 2030).
Cambridgeshire County Council firmographics
Firmographics- Name
- Cambridgeshire County Council
- Legal name
- Cambridgeshire County Council
- Website
- https://cambridgeshire.gov.uk
- Company type
- Private
- Founded year
- 1889
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Cambridgeshire County Council is a UK local government authority serving Cambridgeshire residents through statutory services including adult and children's social care, education, highways, libraries, waste management, and public health, funded by council tax and central government grants against a £1.2bn budget.
- Ownership category
- akta.pro rank
Cambridgeshire County Council industry classification
Industry- Product category
- Local Government Services
- NAICS
- Executive, Legislative, and Other General Government Support (921), Other General Government Support (92119)
- SIC
- Services-Social Services (8300), Services-Educational Services (8200)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Local Education Authorities & Municipal Education Offices (EDADABAD), Land Administration & Cadastral Services (Public Land Records, Parcel Management) (BPAIANAH), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)
Keywords
Where Cambridgeshire County Council is headquartered
LocationHeadquarters
- HQ city
- Cambridge
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Cambridgeshire County Council business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Revenue model
- Council Tax: Primary local government funding sourced from residents through council tax contributions. The council manages a £1.2bn budget.
- Government Grants and Funding: Central government funding including the Crisis and Resilience Fund (£5.3m in 2026-27 and 2027-28), Smart Infrastructure Pilots Programme funding (£1.5m), and various statutory grants for social care, education, and infrastructure.
- Property Disposal: Sale of surplus council properties to fund frontline services, such as the former Kennett Primary School site sold for £560,000 guide price.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Council services funded via council tax |
| Other | Multi-year contract | Smart Infrastructure Pilots Programme (£1.5 million) |
| Other | Multi-year contract | Crisis and Resilience Fund (£5.3m per year) |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Cambridgeshire County Council product offering
Product offeringCore offering
Cambridgeshire County Council is a local government authority delivering statutory public services across the county of Cambridgeshire, England. Its core offerings include adult and children's social care, highways and transport, education and schools, libraries and archives, waste and recycling, public health, trading standards, planning, and climate/environment programmes. It also delivers digital citizen services through its main website, online forms, the Your Voice engagement platform, the AI-enabled Bridgit support platform for unpaid carers, and the Smart Infrastructure Pilots Programme (5G/IoT).
Product overview
Cambridgeshire County Council operates a unified digital services platform offering multiple citizen-facing products including its main website portal with integrated services for travel, roads, libraries, waste management, adult social care, and public health. The council provides specialized digital platforms including the AI-enabled Bridgit support platform for unpaid carers, the Your Voice Cambridgeshire citizen engagement portal for consultations, online forms systems, and interactive mapping services. These products connect to various third-party systems for payments, parking permits, planning applications, and waste management bookings.
Differentiator
Problem solved
Functional benefit
Products and services
- Bridgit AI Support Platform AI-enabled digital support platform for unpaid carers providing 24/7 personalised advice on wellbeing, employment, finance, care options, and local support services. Generates personalised self-help plans and identifies 'hidden carers' through targeted social media outreach. Aimed at unpaid carers in Cambridgeshire.
- Your Voice Cambridgeshire Citizen engagement and consultation platform powered by Delib's Citizen Space software, enabling Cambridgeshire residents to participate in council consultations, surveys, and feedback on council decisions.
- Cambridgeshire Maps Interactive GIS mapping service for accessing council maps and geographic information for Cambridgeshire, using session cookies for user identification during mapping sessions.
- Online Forms System Multi-page online forms system for various council services including document uploads, photo submissions, and automated validation. Integrated with council document security and encryption systems. Used by residents applying for blue badges, school places, bus passes, and other services.
- Mill Road Co-Design Engagement Portal Community co-design engagement portal for Mill Road improvements, involving local architects and urban designers (5th Studio) facilitating public consultations, walking workshops, and stakeholder events.
- Smart Infrastructure Pilots Programme (SIPP) Smart infrastructure installations featuring 5G, IoT sensors, CCTV, environmental monitoring, and electric vehicle charging capabilities deployed across Cambridgeshire as part of a UK-wide pilot programme.
- Crisis and Resilience Fund Government-funded crisis payment, resilience, and community coordination service for Cambridgeshire residents facing financial hardship, supporting them through income maximisation, advice outreach, and free school meals transition.
- Library and Archive Services Public library and archive services across Cambridgeshire, including book lending, community events, archives, and the Business & IP Centre Cambridgeshire (BIPC) supporting entrepreneurs and small businesses.
- Highways and Transport Services Highways maintenance, roadworks, traffic management, parking services, blue badges, bus pass administration, guided busway operations, and road safety programmes (including the Junior Travel Ambassador scheme) delivered across Cambridgeshire.
- Adults and Children's Social Care Statutory social care services for adults and children including safeguarding, organising care and support, looked-after children services, support for carers, and learning disability services delivered under council statutory duties.
Quantifiable outcome
- 3,182 residents supported with £3.7M combined additional income through Citizens Advice Income Maximisation service (2025-26)
- +3 more outcomes
Companies that use Cambridgeshire County Council
Customer profileNamed customers5 records
Segments7 records
Ideal customer profiles5 records
Cambridgeshire County Council technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability5 records
Feature2 records
Cambridgeshire County Council partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core and minor.
- Citizens AdvicecoreAwarded £800,000 to deliver Income Maximisation service until 2029, having supported 3,182 residents gaining £3.7M combined additional income in 2025-26.
- Armed ForcescoreFormal signing of Armed Forces Covenant strengthening council's commitment to ensuring serving personnel, veterans, and families face no disadvantage when accessing public services.
- Meridian TrustcoreEducation trust receiving £1.9M grant from council for new sixth form facility at Abbey College Ramsey Gatehouse. Trust providing additional £300,000 to redevelopment projects.
- Mill Road Library Community Interest Company (CIC)minorCommunity group representing local residents and stakeholders with interest in arts and culture. Council agreed in principle to sell former Mill Road Library for transformation into community arts centre.
- UNHCR (United Nations Refugee Agency)coreUN Refugee Agency participated in Council of Sanctuary anniversary celebration, providing video message and speaking at the event highlighting local leadership in refugee support.
- M GroupcoreRoad maintenance contractor with contract extended until June 2030. Enhanced contract includes fixed costs, quality control regime, financial penalties, and maintenance vehicle tracking for improved value.
- 5th StudiominorLocal architects and urban designers engaged by council alliance to run Mill Road co-design engagement events and gather community input on streetscape improvements.
- Tech Industry ForumminorExpert panel contributing to AI and Machine Learning podcast episode exploring how AI is transforming service delivery across UK local councils.
- Cambridgeshire and Peterborough Integrated Care BoardcoreNHS body that previously partnered with council in Learning Disability Partnership pooled budget arrangements, which ended resulting in £4.2M budget overspend forecast.
- City of Sanctuary UKcoreNationally coordinated network awarding Council of Sanctuary status. Cambridgeshire was one of the first county councils to receive this recognition for supporting refugees and people seeking asylum.
- Caring Together CharitycoreCharity supporting carers on behalf of Cambridgeshire County Council. Partnership developed the AI-enabled Bridgit digital support platform for unpaid carers, accessed by over 9,000 carers since launch.
- North Ayrshire CouncilminorOne of six local authorities participating in SIPP smart infrastructure pilots alongside Cambridgeshire.
- Oxfordshire County CouncilminorOne of six local authorities participating in SIPP smart infrastructure pilots alongside Cambridgeshire.
- Royal Borough of Kingston upon ThamesminorOne of six local authorities participating in SIPP smart infrastructure pilots alongside Cambridgeshire.
- Tees Valley Combined AuthorityminorOne of six local authorities participating in SIPP smart infrastructure pilots alongside Cambridgeshire.
- Westminster City CouncilminorOne of six local authorities participating in SIPP smart infrastructure pilots alongside Cambridgeshire.
Scale indicators6 records
Recent moves8 records
Expansion highlights6 records
Cambridgeshire County Council competitors and assessment
Company assessmentDirect peers
- Oxfordshire County Council: Fellow upper-tier English county council co-selected alongside Cambridgeshire for the Smart Infrastructure Pilots Programme (SIPP), with a comparable portfolio of highways, social care, education, and library services for a similar-sized resident population.
- Westminster City Council: One of six SIPP pilot local authorities with Cambridgeshire; a London borough delivering the same mix of highways, social services, education support, and resident-facing digital platforms in a dense urban setting.
- North Ayrshire Council: Scottish local authority and fellow SIPP pilot partner; shares Cambridgeshire's role in testing smart-pole/5G/IoT infrastructure and provides comparable front-line public services including education, social care, and roads.
- Royal Borough of Kingston upon Thames: London borough participating in the same SIPP cohort as Cambridgeshire; a unitary local authority with a comparable service mandate (social care, highways, libraries, public health) and similar resident-engagement digital ambitions.
- Tees Valley Combined Authority: Combined authority and SIPP pilot peer of Cambridgeshire, with overlapping transport, infrastructure, and economic-development remits across multiple constituent councils in North East England.
Broad incumbents
- Hampshire County Council: Larger, established upper-tier county council delivering the same full portfolio of services (adult social care, children's services, highways, waste, libraries, public health) at greater scale; a useful comparator for cost-per-resident benchmarks.
- Kent County Council: Major county-level English authority with a near-identical service mandate (highways, education, social care, libraries); a natural benchmark on AI-in-local-government adoption and council-tax-funded service delivery.
- Norfolk County Council: Comparable geographic-scale county council providing the same statutory services to a similar rural-urban mix; useful for benchmarking Smart Infrastructure, prevention, and digital service delivery performance.
- Essex County Council: Large UK county council offering the same highways, social care, education, and waste services as Cambridgeshire; particularly relevant for comparing Local Government Reorganisation-style structural reforms and digital service transformation.
- Suffolk County Council: Neighbouring county council with a directly comparable service portfolio and population scale, including active adult social care and children's services transformation programmes that closely parallel Cambridgeshire's commissioning model.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks4 records
Key highlights7 records
Customer concentration
Cambridgeshire County Council social profiles
Digital presenceCambridgeshire County Council compliance and trust
Trust signalCompliance2 records
Cambridgeshire County Council financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cambridgeshire County Council leadership team
Management profileNumber of profiles
Profiles9 records
Cambridgeshire County Council funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cambridgeshire County Council M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cambridgeshire County Council
What does Cambridgeshire County Council do?
Cambridgeshire County Council is a local government authority delivering statutory public services across the county of Cambridgeshire, England. Its core offerings include adult and children's social care, highways and transport, education and schools, libraries and archives, waste and recycling, public health, trading standards, planning, and climate/environment programmes. It also delivers digital citizen services through its main website, online forms, the Your Voice engagement platform, the AI-enabled Bridgit support platform for unpaid carers, and the Smart Infrastructure Pilots Programme (5G/IoT).
Is Cambridgeshire County Council a public or private company?
Cambridgeshire County Council is a private company. It is classified as state government owned and is currently operating.
When was Cambridgeshire County Council founded?
Cambridgeshire County Council was founded in 1889. It employs 1,001 to 5,000 people.
Where is Cambridgeshire County Council based?
Cambridgeshire County Council is headquartered in Cambridge, United Kingdom, in the Europe region.
How does Cambridgeshire County Council make money?
Three revenue lines are on record. Council Tax is the primary driver. The others are government Grants and Funding and property Disposal.
Who are Cambridgeshire County Council's main competitors?
Direct peers on record are Oxfordshire County Council, Westminster City Council, North Ayrshire Council, Royal Borough of Kingston upon Thames and Tees Valley Combined Authority. Broad incumbents are Hampshire County Council, Kent County Council, Norfolk County Council, Essex County Council and Suffolk County Council.
Does Cambridgeshire County Council have an API?
No public API is recorded for Cambridgeshire County Council.
What industry is Cambridgeshire County Council in?
Cambridgeshire County Council's product category is Local Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIALAD, Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance). Its NAICS code is 921 and its SIC code is 8300.