Shuttle

What Shuttle does

Shuttle is a Riyadh-headquartered logistics technology company that operates a network of more than 100 IoT-enabled smart lockers distributed across multiple cities in Saudi Arabia. The lockers function as automated 24/7 pickup and deposit points for e-commerce parcels, with the platform's headline service, Locker-to-Locker, enabling a merchant to drop a package at the nearest locker and have it transferred to the locker nearest the end customer within 24 hours. Beyond the core locker product, Shuttle offers Custom Lockers (branded hardware for enterprises), Shuttle Stations (locker sites positioned as pickup/delivery nodes for logistics companies and merchants), digital cash-on-delivery processing at the locker, an order and returns management dashboard, and a self-serve merchant app at app.shttle.com. The company's technology stack centers on patented IoT locker hardware co-developed with Qid (قيد) for authentication and tracking, plus pre-built integrations with seven e-commerce platforms: Shopify, Salla, Zid, Magento, WooCommerce, OpenCart, and Ecwid.

Shuttle makes money through three streams: transaction fees charged to e-commerce merchants for locker-based delivery and returns, hardware revenue from customized branded locker deployments, and managed-services revenue from operating locker stations on behalf of logistics companies and merchants. Pricing is quote-based and not publicly disclosed, consistent with a hybrid SMB-self-serve and enterprise-sales motion. GTM is predominantly product-led: merchants self-onboard via the merchant app and web dashboard, connect their e-commerce store through a one-click platform integration, and begin using the network immediately. Shuttle complements this with last-mile delivery partners who provide optional home delivery from lockers for customers who prefer doorstep receipt, and with channel partnerships with courier companies.

Shuttle was founded in 2020–2021 and is privately held. Its only disclosed institutional investor is Impact46, a Saudi VC firm that led both a $1M Bridge-to-Seed round in December 2021 and a 3.75M SAR (~$1M USD) Seed round in February 2022, bringing disclosed funding to approximately $2M USD. The company holds a granted smart locker patent (February 2022) and operates with a headcount of 11–50 employees.

Name

Shuttle

Legal name

شركة التسليم الذكي التجارية

Website

https://shuttle-sa.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Shuttle is a Riyadh-based logistics platform operating a network of 100+ IoT-enabled smart lockers across Saudi Arabia, providing 24/7 automated parcel pickup, deposit, and locker-to-locker transfer services for e-commerce merchants and their customers.

Ownership category

akta.pro rank

Product category

Smart Locker Logistics and Last-Mile Delivery

NAICS

Couriers and Messengers (492), Couriers and Express Delivery Services (492110), Warehousing and Storage (493), Transportation and Warehousing (48-49)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731), Public Warehousing & Storage (4220)

akta.pro primary industry

PUDO/Parcel Locker Networks for E-commerce (OOH Delivery) (TLAAAFAG)

akta.pro secondary industries

Smart Access & Locker Technology Providers (Hardware, Software, Access Control) (TLAAAMAH), Workplace / Office Parcel Locker Solutions (TLAAAMAE)

Keywords

• Smart locker logistics
• Last-mile delivery
• E-commerce fulfillment
• Parcel pickup network
• IoT package lockers

Headquarters

HQ city

Riyadh

HQ country

Saudi Arabia

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Supply Chain, Operations, Personnel, Marketing or Sales

Revenue model

1. Locker Usage Fees: Fees charged to e-commerce merchants for using the smart locker network for package delivery and returns
2. Custom Locker Solutions: Revenue from providing customized smart lockers to businesses tailored to their brand and operational needs
3. Station Services: Locker station services offered to logistics companies and e-commerce businesses as pickup and delivery points

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Shuttle operates a network of more than 100 IoT-enabled smart lockers distributed across multiple Saudi Arabian cities, allowing e-commerce merchants to deposit parcels 24/7 and end customers to retrieve them at their convenience. The platform wraps the physical locker infrastructure with a merchant management dashboard, a 24-hour locker-to-locker transfer service, digital cash-on-delivery payment processing, returns management, and direct integrations with major e-commerce platforms including Shopify, Salla, Zid, Magento, WooCommerce, OpenCart, and Ecwid.

Product overview

Shuttle is a logistics platform specializing in smart lockers for e-commerce shipping in Saudi Arabia. The core offering is a network of smart lockers (شتل الخزائن الذكية) positioned across multiple cities, providing over 100 locker locations for secure package deposit and retrieval. The platform operates through an integrated system combining the physical locker infrastructure with an e-commerce merchant portal. Key solutions include the Locker-to-Locker service for merchant-to-customer package transfers, Custom Lockers for businesses requiring branded locker solutions, and Shuttle Stations for logistics companies and e-commerce platforms requiring delivery and pickup points. The platform supports cash on delivery, order tracking, and return management features, and integrates with major e-commerce platforms including Shopify, Salla, Zid, Magento, WooCommerce, OpenCart, and Ecwid.

Differentiator

Problem solved

Functional benefit

Products and services

• Shuttle Smart Lockers (شتل الخزائن الذكية) Physical IoT-enabled smart lockers positioned in strategic locations across Saudi Arabia that enable e-commerce merchants to securely deposit packages and end customers to retrieve them 24/7, removing the need for simultaneous sender-receiver availability.
• Locker-to-Locker Solution (من الخزنة إلى الخزنة) Service enabling e-commerce merchants to deposit orders at their nearest Shuttle locker, which are then transferred within 24 hours to the locker nearest to the end customer for pickup.
• Custom Lockers (خزائن مخصصة) Customized smart locker solutions designed and deployed for businesses, allowing brands to order lockers tailored to their operational needs and brand identity for internal logistics or customer-facing use.
• Shuttle Stations (محطات شتل) Locker stations offered as managed pickup and delivery points to logistics companies and e-commerce merchants needing third-party handoff locations for parcels.

Quantifiable outcome

• Package transfer from merchant locker to customer locker within 24 hours

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Qid (قيد)coreTechnology or IntegrationPartnership for documenting and authenticating smart locker operations. Shuttle obtained a patent in collaboration with Qid for their smart locker technology.
• Delivery PartnersminorChannel Partner/ Reseller/ DistributorCourier and delivery service partners enabling the last-mile home delivery option from lockers to customer addresses for customers who prefer home delivery over locker pickup.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• InPost: InPost is the global leader in out-of-home automated parcel lockers for e-commerce, operating tens of thousands of lockers across Europe. It is the closest direct peer to Shuttle given its locker-to-locker model, merchant integrations, and 24/7 pickup value proposition.
• Luxer One: Luxer One is a US-based smart locker provider for residential, retail, and enterprise package management. It is a direct peer to Shuttle given its smart locker hardware/software stack, custom-branded deployments, and e-commerce merchant integrations.
• Parcel Pending by Quadient: Parcel Pending is a leading smart parcel locker provider for multifamily, retail, and university applications. It is directly comparable to Shuttle's smart locker network, custom installations, and merchant/courier integrations.
• Bringme: Bringme is a European smart locker and click-and-collect provider for residential and office buildings. It is a direct peer to Shuttle on smart locker technology, custom-branded deployments, and last-mile parcel management for e-commerce.

Broad incumbents

• Aramex: Aramex is a major MENA-region courier and logistics provider offering last-mile delivery across the GCC. It is comparable to Shuttle as a broad incumbent that increasingly competes in OOH/locker parcel solutions and serves the same e-commerce merchants in Saudi Arabia.
• SMSA Express: SMSA Express is one of the largest Saudi domestic couriers and a key last-mile partner for Saudi e-commerce. It is a broad incumbent comparable to Shuttle on target market (Saudi merchants) and on last-mile delivery, with potential locker network overlap.
• Saudi Post (Naqel / SPL): Saudi Post, operating Naqel, is the national postal operator with nationwide infrastructure and parcel locker pilots. It is comparable to Shuttle as a state-backed broad incumbent in the same Saudi last-mile delivery and emerging parcel-locker space.
• J&T Express: J&T Express is a global logistics and express delivery company expanding rapidly across the Middle East including Saudi Arabia. It is a broad incumbent comparable to Shuttle on serving e-commerce merchants with last-mile delivery and parcel network investments.
• Amazon Hub / Amazon Locker: Amazon Locker and Amazon Hub are Amazon's global OOH parcel locker and pickup networks for e-commerce orders. It is a broad incumbent comparable to Shuttle on locker-based e-commerce delivery and customer experience, though serving Amazon's own marketplace rather than multi-merchant.

Emerging players

• Fetchr: Fetchr was a MENA-based last-mile delivery and courier-tech company serving e-commerce merchants with mobile-based pickup and delivery. It is comparable to Shuttle as an emerging MENA e-commerce logistics player targeting similar merchant pain points around failed deliveries and COD.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/shuttleKSA
• YouTubeyoutube.com/channel/UCSG7aXg2AunrhnB0o8UMxDA
• LinkedInlinkedin.com/company/shuttleksa
• Instagraminstagram.com/shuttleksa

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shuttle