InPost
InPost operates Europe's largest out-of-home e-commerce parcel delivery network, providing automated parcel lockers (Paczkomat®) and pickup/drop-off services across 9 countries. It serves e-commerce merchants, marketplaces, and consumers with cost-efficient, sustainable 24/7 last-mile logistics.
- Company typePublic
- Founded2006
- HeadquartersLuxembourg, Luxembourg
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingServices
What InPost does
InPost S.A. is a Luxembourg-incorporated holding company that operates Europe's largest out-of-home (OOH) e-commerce parcel delivery platform, founded by Rafał Brzoska in Poland in 1999 (originally as Integer.pl S.A.). The company's core technology is the Paczkomat® Automated Parcel Machine (APM) — self-service, often solar-powered, parcel lockers supported by proprietary logistics management software, AI-driven routing and predictive placement, and mobile applications on iOS and Android. As of FY2025, InPost's network comprised 61,196 APMs and approximately 33,000 PUDO (pick-up/drop-off) points across 9 European countries (Poland, UK, France, Italy, Spain, Portugal, Belgium, Netherlands, Luxembourg), supported by courier and fulfillment capabilities acquired through Mondial Relay (2021), Menzies Express and Newstrade (2024), Yodel (2025), and Sending (2025).
The company generates revenue primarily through transaction fees on parcel delivery services billed to e-commerce merchants and marketplaces (B2C and C2C segments), supplemented by courier/door-to-door services, recurring subscription plans such as the "Micro Enterprise 150" tier (PLN 150/month for small merchants), and managed fulfillment services. The customer base spans two primary segments: enterprise e-commerce platforms (Zalando, Vinted, Amazon.pl, eBay, ASOS, The Very Group) and long-tail SMB sellers plus end consumers (9.6M active mobile app users in Poland). Distribution operates through sales-led B2B enterprise contracts, channel partnerships with retail hosts, and product-led consumer engagement via the mobile app. In February 2026, a consortium led by FedEx and Advent International agreed to acquire InPost for approximately €7.8 billion at €15.60 per share, with the take-private transaction expected to close in H2 2026.
InPost firmographics
Firmographics- Name
- InPost
- Legal name
- InPost S.A. (Société anonyme)
- Website
- https://inpost.eu/
- Company type
- Public
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- InPost operates Europe's largest out-of-home e-commerce parcel delivery network, providing automated parcel lockers (Paczkomat®) and pickup/drop-off services across 9 countries. It serves e-commerce merchants, marketplaces, and consumers with cost-efficient, sustainable 24/7 last-mile logistics.
- Ownership category
- akta.pro rank
InPost industry classification
Industry- Product category
- Logistics Services
- NAICS
- Couriers and Express Delivery Services (4921), Couriers and Messengers (492), Couriers and Express Delivery Services (492110)
- SIC
- Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- PUDO/Parcel Locker Networks for E-commerce (OOH Delivery) (TLAAAFAG)
- akta.pro secondary industries
- Local Document & Small Parcel On‑Demand Courier (TLAAADAA), Cross-Border E-commerce Parcel (DDU/Delivered At Place—Duties Unpaid) (TLAAANAE), Large-Item E-commerce Delivery (Bulky/Two-Person/White-Glove) (TLAAAFAH)
Keywords
Where InPost is headquartered
LocationHeadquarters
- HQ city
- Luxembourg
- HQ country
- Luxembourg
- HQ region
- Europe
Offices3 records
Markets served
InPost business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Parcel Delivery Services: Revenue from delivering parcels through automated parcel machines (APMs) and PUDO points to e-commerce consumers; fees charged to merchants for delivery to lockers or pickup points; includes B2C and C2C segments
- Courier/Door-to-Door Services: Revenue from traditional courier delivery services, particularly through acquisitions (Yodel, Sending, Menzies); next-day delivery guarantees; premium delivery options
- Subscription Plans (Micro Enterprise): Monthly subscription plans for frequent shippers, offering fixed pricing for parcel locker and courier shipments; 'Micro Enterprise 150' plan at PLN 150/month for 10-20 packages per month
- Fulfilment & Logistics Services: Warehousing, last-mile delivery, and logistics services through acquired companies (Menzies, Sending); end-to-end supply chain services for e-commerce merchants
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Micro Enterprise 150 plan for small e-commerce businesses sending 10-20 parcels per month |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels5 records
InPost product offering
Product offeringCore offering
InPost operates Europe's largest out-of-home e-commerce delivery network, anchored by 62,000+ automated parcel machines (Paczkomat®) and 33,000+ PUDO points across 9 countries. The company provides 24/7 self-service parcel collection, sending, and returns for e-commerce consumers, complemented by door-to-door courier and fulfillment services delivered through acquired brands (Yodel UK, Menzies UK, Sending Spain, Mondial Relay France/Benelux). Customers access services via the InPost Mobile App (9.6M Polish MAUs), partner retail locations, or direct merchant integrations.
Product overview
InPost operates as a multi-brand, platform-enabled logistics company offering out-of-home e-commerce delivery solutions across nine European countries. The core offering centers on the Paczkomat® Automated Parcel Machine (APM) network—self-service parcel lockers providing 24/7 collection and returns—complemented by a PUDO (Pick-Up/Drop-Off) network of third-party retail locations. These are supported by courier and fulfillment services through acquired brands including Yodel (UK home delivery), Menzies Express and Newstrade (UK logistics), Sending (Spain courier/fulfillment), and Mondial Relay (France/Benelux sub-brand). Digital capabilities include the InPost Mobile App platform (9.6M active users), InPost Pay one-button checkout, the AI-powered Von Halsky shopping assistant, C2C Send service via QR codes, and EcoReturns sustainability program. The company is transitioning to private ownership following a €7.8 billion acquisition by a FedEx/Advent-led consortium expected to close in H2 2026.
Differentiator
Problem solved
Functional benefit
Products and services
- Paczkomat® (Automated Parcel Machines / APMs) Europe's largest automated parcel locker network (62,000+ active APMs) enabling 24/7 self-service parcel collection, sending, and returns. Used by e-commerce consumers and merchants across Poland, UK, France, Italy, Spain, Portugal, Belgium, Netherlands, and Luxembourg. Delivers up to 98% less CO2 emissions compared to door-to-door delivery.
- PUDO (Pick-Up/Drop-Off) Points Network of 33,000+ third-party partner collection points (shops, newsagents, petrol stations, convenience stores) where parcels can be picked up or dropped off. Complements the APM network with broader geographic coverage across European markets.
- InPost Send (C2C Delivery) Customer-to-customer parcel delivery service allowing individuals to buy QR codes via the InPost app to post parcels from any out-of-home point without labels or printing. Parcels are fully tracked with senders and receivers using lockers or shops for drop-off and collection.
- InPost Pay One-button payment and delivery service that integrates shopping cart and checkout into the InPost app, enabling seamless e-commerce transactions without leaving the InPost ecosystem. Won the Cashless Pay poll for most exciting 2023 payment project.
- EcoReturns Sustainability service allowing users to donate unwanted clothes, shoes, books, toys, or electrical equipment via InPost devices. Donated items are transferred to the Reclaim the Environment Foundation for reuse or recycling.
- InPost Courier Services Door-to-door courier delivery services complementing InPost's out-of-home network. Available across European markets with next-day delivery options in Poland and other key markets, including B2C delivery integration with e-commerce platforms.
- Yodel (UK Home Delivery) UK parcel delivery service acquired by InPost in April 2025, providing home delivery capabilities that complement InPost's out-of-home locker network. Made InPost the third-largest independent logistics provider in the UK with approximately 8% market share; being rebranded under the InPost name.
- Mondial Relay French and Benelux sub-brand for out-of-home delivery services, operating parcel locker and PUDO networks in France, Belgium, and the Netherlands. Acquired in July 2021; ranked 45th among the 50 most valuable French brands in Kantar BrandZ 2025 (valued at over $1 billion).
- Menzies Express and Newstrade (UK Logistics) UK logistics operations providing express parcel delivery and newspaper/magazine distribution. Acquired in two stages (30% in July 2023, remaining 70% in October 2024) giving InPost full control over UK logistics operations with nationwide reach.
- Sending (Spain Courier and Fulfillment) Spanish courier and fulfillment provider acquired in July 2025, providing 24-hour door-to-door delivery across Spain, 155 logistics centers, and cross-border operations to Andorra, Gibraltar, the Canary Islands, the Azores, and major European markets.
Quantifiable outcome
- 98% less CO2 emissions over last mile compared to door-to-door delivery
- +5 more outcomes
Companies that use InPost
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles4 records
InPost technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability6 records
Feature4 records
InPost partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered minor and core.
- Vinted AustraliaminorInternational shipping connection enabling UK sellers to ship items under 2kg and valued under £110 to Australian buyers via InPost infrastructure
- The Very GroupminorExpanded partnership covering over 14,000 lockers nationwide including next-day delivery option; earlier roll-out of InPost lockers for returns saw 30%+ of returns through locker network
- Royal Mail/Post OfficeminorTrial of InPost-branded parcel lockers at Post Office branches; first units installed November 2025 in Derbyshire and Wolverhampton; built-in label printers and outside-hours operation
- eBaycoreIntegration allowing UK private sellers to send and receive parcels via InPost Lockers and parcel shops directly through eBay marketplace; first time InPost available as native delivery option on eBay
- Amazon.plcoreExtended cut-off times to 6:30 PM for next-day delivery to Paczkomat locations; Amazon Prime customers gain access to InPost's automated parcel machine network for free delivery
- VintedcoreMulti-year delivery contract through end of 2027 covering UK, Poland, France, Belgium, Netherlands, Italy, Portugal, Spain; InPost handles Vinted parcels across 82,000+ lockers and PUDO points; significant volume from millions of Vinted members
- Zalandocore3-year partnership for Paczkomat delivery and returns in Poland; first market where Zalando customers can use InPost services; gradual rollout of courier services and locker network integration
Scale indicators11 records
Recent moves9 records
Expansion highlights6 records
InPost competitors and assessment
Company assessmentDirect peers
- Evri: UK's largest dedicated parcel delivery company (formerly Hermes UK), operating door-to-door and parcel shop networks. Direct competitor in UK e-commerce last-mile delivery and is launching its own locker network through Tesco and MFG partnerships.
- Royal Mail: UK national postal operator providing parcel and letter delivery. Direct competitor in UK e-commerce parcel delivery and is now trialing InPost-branded lockers at Post Office branches, reflecting the convergence between postal and locker-based delivery models in Europe.
- DPDgroup: GeoPost/La Poste-owned European parcel delivery network operating in 230+ countries. Direct competitor in cross-border e-commerce parcel delivery with comparable Pickup parcel shop network; competes with InPost for major e-commerce platform contracts.
- PostNL: Dutch national postal and parcel operator with significant e-commerce focus and growing locker/PUDO network in Benelux. Direct competitor in Netherlands and Belgium where InPost operates through Mondial Relay.
- GLS (General Logistics Systems): European parcel delivery network owned by Royal Mail/IDS, operating across 40+ European countries. Direct competitor in continental European B2C e-commerce delivery with growing focus on out-of-home delivery options.
- Colissimo (La Poste): French national postal parcel service from La Poste, operating extensive PUDO network through local post offices and pickup points. Direct competitor to Mondial Relay in France and one of the largest European e-commerce parcel networks.
Broad incumbents
- Amazon Logistics: Amazon's in-house fulfillment and last-mile delivery network, including Amazon Hub Locker/Counters and growing European delivery stations. Increasingly competitive third-party option for e-commerce merchants and a structural threat to all CEP incumbents.
- FedEx: Global express transportation company and 37% consortium acquirer of InPost. Direct overlap in cross-border B2B and B2C parcel delivery with plans to integrate InPost's European locker infrastructure into FedEx's network post-acquisition.
- UPS: Global integrated logistics and parcel delivery company with Access Point locker and pickup location networks in Europe. Broader incumbent offering global express, freight, and supply chain solutions alongside last-mile delivery.
- DHL Express / DHL eCommerce: Global logistics leader (Deutsche Post DHL Group) with extensive European parcel, express, and e-commerce operations including Packstations in Germany. Broader incumbent offering air, ocean, road, and supply chain services alongside direct parcel delivery.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat7 records
Key risks7 records
Key highlights7 records
Customer concentration
InPost social profiles
Digital presenceInPost compliance and trust
Trust signalCompliance4 records
InPost financial estimates
Financial estimateRevenue estimate
Valuation estimate
InPost leadership team
Management profileNumber of profiles
Profiles10 records
InPost subsidiaries and ownership
Company hierarchySubsidiaries4 records
InPost funding detail
Funding detailFunding overview
Funding rounds2 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
InPost M&A and investment
M&A and investmentM&A3 records
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about InPost
What does InPost do?
InPost operates Europe's largest out-of-home e-commerce delivery network, anchored by 62,000+ automated parcel machines (Paczkomat®) and 33,000+ PUDO points across 9 countries. The company provides 24/7 self-service parcel collection, sending, and returns for e-commerce consumers, complemented by door-to-door courier and fulfillment services delivered through acquired brands (Yodel UK, Menzies UK, Sending Spain, Mondial Relay France/Benelux). Customers access services via the InPost Mobile App (9.6M Polish MAUs), partner retail locations, or direct merchant integrations.
Is InPost a public or private company?
InPost is a public company. It is classified as public and is currently operating.
When was InPost founded?
InPost was founded in 2006. It employs 5,001 to 10,000 people.
Where is InPost based?
InPost is headquartered in Luxembourg, Luxembourg, in the Europe region.
How does InPost make money?
Four revenue lines are on record. Parcel Delivery Services are the primary driver. The others are courier/Door-to-Door Services, subscription Plans (Micro Enterprise) and fulfilment & Logistics Services.
Who are InPost's main competitors?
Direct peers on record are Evri, Royal Mail, DPDgroup, PostNL, GLS (General Logistics Systems) and Colissimo (La Poste). Broad incumbents are Amazon Logistics, FedEx, UPS and DHL Express / DHL eCommerce.
Does InPost have an API?
No public API is recorded for InPost.
What industry is InPost in?
InPost's product category is Logistics Services. Its primary akta.pro industry code is TLAAAFAG, PUDO/Parcel Locker Networks for E-commerce (OOH Delivery), with a secondary code of TLAAADAA, Local Document & Small Parcel On‑Demand Courier. Its NAICS code is 4921 and its SIC code is 4210.