What PatientSource Ltd. does

PatientSource Ltd. is a Cambridge, United Kingdom-based private healthcare technology company founded in 2012 by Dr Michael Brooks — a practicing emergency care doctor and Cambridge medical graduate — and Dr Philip Ashworth, a PhD physicist specialising in medical imaging devices. The company develops a cloud-based Electronic Patient Record (EPR) solution explicitly designed by clinicians for clinicians, with a modular architecture that allows hospitals, clinics, and specialist departments to deploy either a complete end-to-end EPR or discrete functional modules within their existing digital ecosystems. The product is positioned as an agile alternative to "big bang" EPR implementations and as a paper-replacement tool that visually mimics paper medical records to minimise training overhead and clinician burnout.

The platform is built around approximately 26 distinct modules spanning clinical (Case Notes, Clinical Risk Assessment, eObservations, ePrescribing/EPMA), operational (Tracking, Theatres, Patient Pathways, Referrals, Recalls, Reporting), pharmacy and billing (Pharmacy, Billing, PatientSource Pay), specialty (Electronic Diabetes Record, Dental, Emergency Department Tracker), and core administrative functions (Patients/PAS, Clinical Coding, Incident Reporting, Electronic Discharge, Clinical Messaging). The system integrates natively with NHS national services — NHS Care Identity Service, NHS Login, and the Personal Demographic Service via FHIR API — and is certified to ISO 9001, ISO 14001, and ISO 27001, holds the NHS Digital Data Security and Protection Toolkit (DSPT) certification, and is an approved G-Cloud supplier. Strategic integration partners include EIDO Healthcare (informed consent), Advanced Clinical Solutions (compliance), Sanome (diagnostics), and CloudCoCo (technical support service desk).

PatientSource operates a sales-led, enterprise GTM model targeting NHS trusts, private hospitals, and specialist providers through direct consultative sales. Revenue is generated through bespoke annual subscription licensing of the EPR platform plus professional services for implementation and ongoing support, with pricing quoted per deployment scope rather than publicly disclosed. The company has been funded through Cambridge Angels (lead Martlet Capital) in 2014 and Fund Twenty8 in 2018 (~$414K disclosed), and counts James Paget University Hospital, the Royal Hospital for Neuro-disability (where it reported an 83% reduction in prescription errors in the first month of use), the Brandon Centre, and Bluezone among its deployed customers. Phil McSweeney (originally an angel investor and NED) serves as Executive Chair, and Lee Francis joined as a later-stage co-founder leading sales, marketing, and partnerships.

Name

PatientSource Ltd.

Legal name

PatientSource Limited

Website

https://patientsource.co.uk

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

251–500 employees

Short description

PatientSource Ltd. is a Cambridge-based healthcare technology company providing cloud-based, modular Electronic Patient Record (EPR) solutions to NHS trusts, private hospitals, and specialist clinics, featuring a clinician-designed "paper-on-screen" interface.

Ownership category

akta.pro rank

Product category

Electronic Health Records (EHR) / Healthcare Information Systems

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH)

akta.pro secondary industries

Clinical Forms, Templates & Digital Consent (eSignature) (HLACAAAJ), Patient Intake, Digital Registration & eForms (HLACAEAF)

Keywords

• Electronic patient records
• EPR healthcare software
• Clinical software modules
• Patient administration systems
• Electronic prescribing software

Headquarters

HQ city

Cambridge

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. EPR Software Licensing: Cloud-hosted Electronic Patient Record solution licensed to healthcare organisations, available as full end-to-end system or modular deployment
2. Module Add-ons: Additional revenue from expanding module portfolio as client organisations grow their deployment
3. Implementation and Support Services: Professional services for deployment and ongoing support

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

PatientSource sells a cloud-based Electronic Patient Record (EPR) platform, designed by clinicians, that hospitals can deploy either as a complete end-to-end system or as discrete modules (e.g. e-prescribing, e-observations, billing, pharmacy, theatres, case notes). The platform is interoperable with NHS national systems and uses a "paper-on-screen" interface to enable rapid clinician adoption.

Product overview

PatientSource Ltd. offers a cloud-based Electronic Patient Record (EPR) solution designed by clinicians for clinicians. The core product is the PatientSource Electronic Patient Record system, which is a modular platform that can be deployed as a complete end-to-end system or as discrete modules. The modular architecture allows hospitals, clinics, and departments to build a bespoke system by selecting specific modules including: Billing, Case Notes, Clinical Risk Assessment, eObservations, Episodes, ePrescribing (EPMA), Graphical Charting, Investigations, Recalls, Referrals, Reporting, Patients, Patient Pathways, PatientSource Pay, Pharmacy, Theatres, Tracking, Patient Administration System (PAS), Clinical Coding, Incident Reporting, Electronic Discharge, Clinical Messaging, Emergency Department Tracker, Electronic Diabetes Record, and Dental Module. The system emphasizes interoperability with NHS systems, user interface that mimics paper records, and deployment flexibility across diverse healthcare environments.

Differentiator

Problem solved

Functional benefit

Products and services

• PatientSource Electronic Patient Record (EPR) Cloud-based Electronic Patient Record solution designed by clinicians for clinicians, providing interoperable EPR functionality that can be deployed as a complete end-to-end system or as discrete modules for NHS trusts, private hospitals, and specialist clinics.
• Billing Module A fully-itemised, automated billing system designed for the needs of the private and international healthcare sector, sold as a discrete PatientSource EPR module.
• Case Notes Module Clinical noting module allowing clinicians to record notes and assessments against the patient record, replacing handwritten ward notes, forms and letters.
• Clinical Risk Assessment Module Module for conducting and recording clinical risk assessments within the PatientSource EPR system.
• eObservations Module Cost-effective alternative to paper observation charts that improves safety and efficiency within hospitals for recording patient vitals.
• Episodes Module Module for managing and tracking patient episodes throughout their healthcare journey.
• ePrescribing Module (EPMA) Electronic prescriptions and medication administration module proven to increase patient safety and enable seamless transition from traditional paper drug charts.
• Graphical Charting Module Module for creating and managing graphical patient charts within the PatientSource EPR system.
• Investigations Module Electronic investigations (order communications) module enabling ordering and issuing of investigations, tests and reports within a single platform.
• Recalls Module Module for managing patient recalls and follow-up appointments within the healthcare system.
• Referrals Module User-friendly referral management solution proven to increase referral decision speed.
• Reporting Module Reporting and auditing module with multiple reporting methods to support organisational needs, linking to national codes for mandatory NHS reporting requirements.
• Patients Module (PAS) Module for managing patient demographic information and core patient records within the PatientSource EPR system.
• Patient Pathways Module Module for managing and tracking patient pathways through the healthcare system.
• PatientSource Pay Payment processing module integrated with the PatientSource EPR system for healthcare billing purposes.
• Pharmacy Module Fully integrated Pharmacy Stock Control and Dispensing module that allows pharmacists to maintain supply and management of prescriptions and drugs, decreasing medication errors and tracking costs.
• Theatres Module Module for managing theatre schedules, surgical procedures and operating theatre workflows.
• Tracking Module Tracking module providing healthcare professionals with ability to access information about patient care pathways from the ward or clinic.
• Patient Administration System (PAS) Modern, user-friendly system to support patient management, including tracking patients and managing admissions, ward attendances and appointments.
• Clinical Coding Coding functionality that automatically suggests relevant codes linked to specific medical classifications (SNOMED CT, ICD11, ICD10, ReadCode2) as diagnoses are entered.
• Emergency Department Tracker Emergency Department tracker that allows management of all cases in one screen.
• Electronic Discharge Electronic discharge module that tracks and manages patients' journey through hospital, saving clinicians' time and reducing average length of patient stay.
• Clinical Messaging Clinical messaging module allowing health and care professionals to communicate safely and more efficiently.
• Incident Reporting Module for recording reports of near-miss and adverse incidents while ensuring they are investigated in a quick and timely manner.
• Electronic Diabetes Record Electronic Diabetes Record allowing health and care professionals to coordinate care for diabetic patients more effectively, improving patient outcomes.
• Dental Module Comprehensive dental software package with interactive dental charts, customisable proformas and tools to monitor patient dental health.

Quantifiable outcome

• Reduced prescription errors by 83% in the first month of use at Royal Hospital for Neuro-disability
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core.

• EIDO HealthcarecoreTechnology or IntegrationPartnership for informed consent functionality integrated into the PatientSource EPR system, providing digital consent workflows for patients
• Advanced Clinical SolutionscoreTechnology or IntegrationCompliance partner providing regulatory and clinical compliance tools integrated with PatientSource EPR
• SanomecoreTechnology or IntegrationDiagnostics integration partner connecting diagnostic capabilities with PatientSource EPR platform
• CloudCoCocoreImplementation/ SI/ Consulting PartnerSupport partner providing the PatientSource support line (0333 455 9885) and service desk ([email protected]) for customer technical support

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• System C Healthcare: UK-headquartered provider of hospital EPR and clinical software to NHS trusts. A direct competitor to PatientSource in the modular, NHS-focused EPR segment.
• IMS MAXIMS: UK and Ireland-based EPR vendor providing electronic patient records to NHS and private hospitals. Direct competitor with a similar modular deployment model and NHS-focused customer base.
• TPP (The Phoenix Partnership): UK health-tech company offering the SystmOne EPR platform widely deployed across NHS primary and secondary care. Competes head-to-head with PatientSource for NHS trust and primary care EPR contracts.

Broad incumbents

• Oracle Health (formerly Cerner): Global EPR/EHR incumbent with significant NHS deployments. Competes in the same hospital EPR category as PatientSource, but at vastly larger scale and with deeper integration capabilities.
• MEDITECH: Established hospital EHR vendor with international footprint including UK and Ireland deployments. Overlaps with PatientSource in the modular hospital-EPR category for medium-sized providers.
• EMIS Health (now part of Optum UK): UK primary and community care EHR vendor with NHS-wide footprint. Adjacent competitor where PatientSource targets specialist outpatient and community clinics.
• Epic Systems: Largest US-based EHR/EPR vendor with growing NHS presence (e.g., Imperial College, Cambridge). Competes with PatientSource for larger NHS trust EPR contracts with a much broader, monolithic product suite.
• Servelec (now part of Access Group): UK-based healthcare IT provider (Rio, CareNotes) serving NHS mental health, community, and social care. Comparable to PatientSource's offerings in the mental-health and community-care verticals (e.g., Brandon Centre deployment).
• InterSystems: Health informatics platform vendor (HealthShare/TrakCare) used by NHS trusts and private hospitals. Competes with PatientSource at the interoperability and clinical-data platform layer.

Emerging players

• Better (better.com): OpenEHR-based clinical platform provider targeting European health systems with modular, interoperable EHR tooling — directly comparable to PatientSource's modular, interoperable EPR positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/patientsrc
• Facebookfacebook.com/patientsource-1497691037138949
• LinkedInlinkedin.com/company/patientsource-ltd-

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds2 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PatientSource Ltd.