Cafe Coffee Day

What Cafe Coffee Day does

Cafe Coffee Day (CCD), operated by Coffee Day Global Limited under parent Coffee Day Enterprises Limited, is India's largest coffee retail chain. Founded by V.G. Siddhartha in 1993 and headquartered in Bangalore, the company runs 424 company-owned and operated cafes across 195 cities with no franchising model. The customer base is anchored in young urban consumers aged 18-35, generating 300,000+ daily visits, with a secondary corporate segment served through 59,115 commercial coffee vending machine installations.

The business is built on vertical integration spanning 10,000+ acres of owned coffee estates in Chickmagalur, two curing works with 70,000+ tpa capacity, in-house roasting and distribution, and a network of wholly-owned subsidiaries covering processing (Classic Coffee Curing Works, Ganga Coffee Curing Works), real estate (Coffee Day Properties), labs (Coffee Lab Limited), and international operations (Czech Republic, Germany). Core technology centers on the bean-to-cup supply chain plus UTZ/BRC/ISO 22000 certified processing standards, while customer-facing technology is limited to the ccdonline.in ordering portal, the CCD mobile app, the shop.cafecoffeeday.com E-shop, and the Beans loyalty program (up to 7% cashback, 180-day validity).

Revenue is generated primarily through in-cafe food and beverage transactions (Rs 1,094 crore in FY26), supplemented by B2B vending machine placements, outdoor catering, e-commerce product sales, and in-cafe advertising sold to FMCG, telecom, and other brand partners. Following the founder's death in 2019 and a 2023 NCLT-ordered Corporate Insolvency Resolution Process, the company returned to profitability in FY26 with Rs 14 crore PAT on 5.7% revenue growth, though same-store sales remain negative at -1.72% and the store footprint has been rationalized from a peak of 900+ outlets to 424.

Name

Cafe Coffee Day

Legal name

Coffee Day Enterprises Limited

Website

https://cafecoffeeday.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Cafe Coffee Day is India's largest vertically integrated coffee retail chain, operating 424 company-owned cafes across 195 cities for young urban consumers, complemented by B2B vending machines, e-commerce, catering, and in-cafe advertising under parent Coffee Day Enterprises Limited.

Ownership category

akta.pro rank

Product category

Specialty Coffee Retail / Cafe Chain

NAICS

Snack and Nonalcoholic Beverage Bars (722515), Coffee and Tea Manufacturing (311920), Limited-Service Restaurants (722513)

SIC

Retail-Eating & Drinking Places (5810), Retail-Eating Places (5812)

akta.pro primary industry

Coffee Chains & Franchise Cafes (THAFADAB)

akta.pro secondary industries

Coffee Roasters with Cafe (Roastery Cafes) (THAFADAE), Coffee, Espresso & Tea Appliances Retail (CRACADAC), Beverage Service (Coffee/Tea/Juice) & Refreshment Stations (HSACAGAJ)

Keywords

• Specialty coffee retail
• Coffee chain cafes
• Coffee vending solutions
• Bean to cup supply
• Cafe food and beverages

Headquarters

HQ city

Bangalore

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Retail Cafe Operations: Revenue from company-owned cafe outlets selling food and beverages. Physical retail with 424 stores generating Rs 1,094 crore revenue in FY26.
2. Online Ordering: Digital ordering through ccdonline.in portal and mobile app for takeaway and delivery from cafes.
3. E-commerce (E-shop): Online sales of coffee products including beans, powders, mugs, cups, and coffee makers through shop.cafecoffeeday.com.
4. Coffee Vending Machines: Commercial coffee machine placements for corporate offices and institutions including Indus+, Indus, Celesta, Coffee Factory, Sienna and Kaffa models.
5. Outdoor Catering: Event catering services for corporate and private events using CCD brand and products.
6. Advertising and Brand Partnerships: In-cafe advertising opportunities including wall spaces, table stickers, branded tissue papers reaching 300,000+ young consumers across 450+ cafes.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Cafe Coffee Day operates a chain of company-owned espresso-based coffee cafes serving hot beverages, chillers, food, and combos across 195 cities in India, with operations vertically integrated from its own coffee estates through roasting and distribution. The company supplements its cafe business with an online ordering platform (ccdonline.in), a Beans loyalty program, an e-commerce shop for coffee products and merchandise, and a B2B division (Coffee Day Beverages) that places commercial coffee vending machines and provides outdoor catering for corporate clients.

Product overview

Café Coffee Day operates as a vertically integrated coffee café chain in India, combining company-owned retail cafés with upstream coffee production from its own estates. The product portfolio centers on CCD Cafés serving espresso-based beverages and food, supported by digital channels including the ccdonline.in ordering platform and former mobile app. The Beans loyalty program drives customer engagement with up to 7% cashback rewards. The company also offers B2B solutions through Coffee Day Beverages (coffeedaybeverages.com), including commercial vending machines (Indus+, Indus, Celesta, Coffee Factory, Sienna, Kaffa) and outdoor catering services. Vertical integration includes 10,000+ acres of coffee estates in Chickmagalur, roasting facilities, and a distribution network supplying coffee to cafes.

Differentiator

Problem solved

Functional benefit

Brands

• Dark Forest: Single origin coffee from the Kathlekhan Estate, described as a specialty coffee grown at high altitudes in the Baba Budan range.

Products and services

• Café Coffee Day (CCD) Cafés India's largest chain of company-owned and company-operated coffee cafés offering espresso-based beverages, chillers, food items, combos, and social gathering space across 195 Indian cities; no franchising is offered.
• ccdonline.in Contactless Ordering Online ordering platform enabling contactless food and beverage orders from CCD cafés, including takeaway with PICKUP & GO scheduling and integration with the Beans loyalty program.
• Coffee Day Beverages (B2B Vending & Catering) B2B beverage solutions division supplying commercial coffee vending machines, Roosh Tea, and Snack Bot products to corporate offices, hospitality venues, and institutions across India.
• Coffee Vending Machines (Indus+, Indus, Celesta, Coffee Factory, Sienna, Kaffa) Range of commercial coffee dispensing machines (Indus+, Indus, Celesta, Coffee Factory, Sienna, Kaffa) placed with corporate and institutional clients, covering fresh milk vending, espresso, and intelligent brewing.
• Outdoor Catering Service Catering service providing food and beverages for corporate events, private functions, and gatherings at customer-specified locations using the CCD brand and product range.
• E-Shop (CCD Online Store) Direct-to-consumer e-commerce store selling CCD coffee mugs, cups, coffee makers, wakecup devices, coffee powders, and gifts for home delivery.
• Vertically Integrated Coffee Estates (Bean to Cup) 10,000+ acres of company-owned coffee estates in the Chickmagalur region of India, with in-house curing and roasting facilities supplying fresh coffee to CCD cafés and producing single-origin specialty offerings such as Dark Forest.
• Dark Forest Single-Origin Specialty Coffee Single-origin specialty coffee grown at high altitudes at the Kathlekhan Estate in the Baba Budan range, sold as a premium sub-brand under Café Coffee Day and recognized with a Coffee Board of India Specialty Coffee Producer Award.

Quantifiable outcome

• Revenue grew 5.7% to Rs 1,094 crore in FY26
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Advertising Brand PartnersminorGTM or Marketing PartnerVarious FMCG, white goods, telecom, education and other brands have executed campaigns at CCD cafes, using in-cafe advertising spaces like wall displays, table stickers, and branded tissues.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Third Wave Coffee: India-based specialty coffee chain that shares CCD's cafe format, target demographic (young urban professionals), and coffee-led menu, with a stronger growth narrative and digital-first positioning.
• Barista Coffee: One of India's earliest espresso bar chains (acquired by Lavazza). Competes directly with CCD on coffee-led cafe format and urban young-consumer segment, though at a smaller footprint.
• Blue Tokai Coffee Roasters: Indian specialty coffee roaster with vertically integrated sourcing and a growing cafe footprint. Direct peer to CCD on bean-to-cup philosophy, single-origin focus, and premium urban coffee positioning.
• Café Coffee Day (sub: Café Noir / Qwerty): Listed here as the company's own higher-end/specialty sub-brand (Café Noir) that competes in the premium cafe niche. Closely linked comparator for CCD's upmarket positioning exercise.
• Tata Starbucks (Starbucks India): Joint venture between Tata Consumer Products and Starbucks operating coffeehouses in India's top cities. Most direct head-to-head competitor to CCD on cafe format, beverage menu, young urban consumer, and physical retail footprint.

Emerging players

• Chaayos: India-based chai-and-beverage chain with tech-enabled cafe model targeting young urban consumers. Comparable to CCD on cafe format, location strategy, and target demographic, though focused on tea rather than coffee.
• Tim Hortons India: Canadian coffee-and-donut chain expanding aggressively in India through the Aggressive Beverages partnership. Competes in the same cafe category and demographic as CCD but with an asset-light/franchise-led model CCD does not use.

Broad incumbents

• Costa Coffee: UK-origin coffee chain (Coca-Cola owned) with India presence through Costa Coffee India. Competes with CCD in the same cafe/coffee chain category but with global scale and different rollout strategy.
• Lavazza (Italy) – India operations: Italian coffee major that owns Barista in India and competes with CCD across both retail coffee SKUs and cafe formats. Direct overlap on coffee branding and bean sourcing for retail sale.
• McCafé (McDonald's India): Coffee sub-brand operated by McDonald's (Westlife Development/Hardcastle). Indirect competitor that competes for the same young-consumer coffee occasions via QSR counters rather than dedicated cafes.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/cafecoffeeday
• Facebookfacebook.com/cafecoffeeday
• LinkedInlinkedin.com/company/cafe-coffee-day

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries9 records

Funding overview

Funding rounds6 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cafe Coffee Day