Caguas Coop

What Caguas Coop does

Caguas Coop is a member-owned financial cooperative (cooperativa de ahorro y crédito) headquartered at Ave. Muñoz Rivera Esq. Lope Flores in Caguas, Puerto Rico. Founded in 1954 by Lope Flores and members of the Santo Nombre Society at the Catedral Dulce Nombre de Jesús, it was formally incorporated on April 25, 1958 as the Cooperativa de Ahorro San Alfonso. The institution serves individual retail members in the Caguas community with a horizontal product set: savings and checking accounts (Cuentas), personal and construction-material loans (Préstamos), and mortgages ranging from $50,000 to $350,000 for home acquisition, refinancing, and debt consolidation. As a cooperative under Puerto Rican law it is owned by its members rather than external shareholders, and operates without a parent company or institutional investors.

The cooperative's technology stack is built on the third-party Helvetia Banking platform, which powers its "CAGUAS COOP en tu casa" homebanking channel and complements the single physical branch for member servicing. It has also deployed eLoans, an online loan origination interface, alongside a "Digitales" category of online account services. Distribution is conducted through one branch plus organic social channels (Instagram @caguas_coop and Facebook caguascoopoficial). In April 2023 the cooperative received a $1,735,187 award from the U.S. Treasury's Community Development Financial Institutions (CDFI) Fund, reinforcing its community-development mandate. Revenue mechanics are those of a standard credit union — net interest spread on the loan portfolio, fee income, and member share savings treated as the foundational recurring capital base — with no public pricing tiers or external capital raised beyond the CDFI grant.

Name

Caguas Coop

Legal name

Caguas Coop

Website

https://caguascoop.com

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

11–50 employees

Short description

Caguas Coop is a member-owned financial cooperative in Caguas, Puerto Rico, offering savings accounts, personal loans, mortgages ($50K-$350K), and digital banking via Helvetia Banking to individual retail members in its local community.

Ownership category

akta.pro rank

Product category

Cooperative Banking

NAICS

Credit Unions (522130), Credit Unions (52213)

SIC

Savings Institutions, Not Federally Chartered (6036)

akta.pro primary industry

Cooperative Banks (Member-Owned Commercial/Retail) (FSABAEAF)

akta.pro secondary industry

Community Development Credit Unions (CDCUs) (FSABAEAC)

Keywords

• Cooperative banking
• Credit union services
• Consumer loans
• Mortgage lending
• Savings accounts

Headquarters

HQ city

Caguas

HQ country

Puerto Rico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Membership/Share Savings: As a cooperative/credit union, members hold shares and maintain savings accounts as the foundation of the institution.

Distribution channels2 records

Marketing channels2 records

Core offering

Caguas Coop is a member-owned financial cooperative (credit union) headquartered in Caguas, Puerto Rico, founded by Lope Flores and originally incorporated in 1958 as Cooperativa de Ahorro San Alfonso. It provides consumer banking, savings, consumer lending, mortgages, and digital banking services to its members, operating through a physical branch and an online homebanking platform powered by the Helvetia Banking system.

Product overview

Caguas Coop is a financial cooperative offering a unified portfolio of banking products centered around traditional member financial services. The core offerings include Cuentas (savings and checking accounts), Préstamos (personal and construction loans), and Hipotecas (mortgage lending ranging from $50,000 to $350,000). The cooperative has expanded into digital services with Digitales (digital banking solutions) and eLoans (online loan applications), all accessible through the CAGUAS COOP en tu casa homebanking platform powered by Helvetia Banking. The products are designed for individual members seeking to consolidate debts, fund home improvements, acquire property, or access financing for personal needs.

Differentiator

Problem solved

Functional benefit

Brands

• CAGUAS COOP en tu casa: Home banking platform for members to access their accounts online

Products and services

• Cuentas

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves5 records

Expansion highlights4 records

Direct peers

• Self-Help Credit Union: US community-development credit union focused on serving underserved borrowers with deposits, mortgages, and small-business lending; comparable in mission, CDFI orientation, and community-cooperative ethos to Caguas Coop.
• Cooperativa de Ahorro y Crédito Dr. Manuel Zeno Gandía: Another Puerto Rico-based savings and credit cooperative offering deposit, loan, and mortgage products to members, directly comparable in mutual structure, regulatory regime, and product mix to Caguas Coop.
• Cooperativa de Ahorro y Crédito La Sagrada Familia: PR-rooted savings and credit cooperative with a similar community/membership model, comparable in scale, geographic concentration, and core retail banking product set to Caguas Coop.
• Cooperativa Oriental: Puerto Rico savings and credit cooperative providing member deposits, loans, and mortgage products; another like-for-like community cooperative competing in the same local market structure as Caguas Coop.

Others

• Inclusiv: US national CDFI network/intermediary for community development credit unions; relevant comparator because it represents the broader cooperative/CDFI ecosystem in which Caguas Coop operates and through which it may access capital and technical assistance.

Broad incumbents

• FirstBank Puerto Rico: Major PR commercial bank (now including Oriental Bank) providing mortgages, deposits, and consumer loans across the island; broad incumbent overlapping with Caguas Coop on mortgage and personal lending.
• Banco Popular de Puerto Rico: The largest commercial bank in Puerto Rico offering deposits, mortgages, and consumer credit; competes for the same members and product use cases as Caguas Coop but at national scale and with a much broader product set.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/caguascoopoficial
• Instagraminstagram.com/caguas_coop
• Xx.com/caguascoop_

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caguas Coop