Logan City Council

What Logan City Council does

Logan City Council is the local government authority for the City of Logan in South East Queensland, Australia, established in 1978 and operating as a state government entity under Queensland legislation. The council serves residents and property owners within its defined municipal boundary, delivering a full suite of statutory services including rates management, waste and recycling collection, pet registration, water and wastewater services, planning and building approvals, roads and infrastructure maintenance, neighbourhood concern resolution, and emergency management. Service delivery is supported by a multi-channel infrastructure comprising the council website (logan.qld.gov.au), eServices and myPortal online platforms, the City of Logan mobile application, phone-based customer service, in-person customer service centres, and Australia Post payment locations.

The council's revenue model is fundamentally that of a local government authority rather than a commercial enterprise, funded through a combination of quarterly rates notices, concession adjustments for full and part pensioners, an account establishment fee of $95.50 upon property transfer, State Government subsidies of up to 20% on rates and charges, and competitive federal grants such as those from the Australian Renewable Energy Agency. The council does not operate as a technology company and does not offer unified commercial software products; its digital presence is purely a citizen-services interface for statutory functions. Pricing is publicly disclosed and structured around annual and quarterly billing cadences tied to the Queensland financial year.

The council is actively pursuing sustainability and circular economy initiatives, evidenced by ARENA-funded grants of $4,223,284 in 2019 and $291,785 in 2023 for renewable energy and food-and-garden-waste (FOGO) feasibility work, with bioenergy and methane-emission-reduction outcomes targeted. A Queensland Audit Office finding noted that the council identified $35.8 million in previously unrecorded infrastructure assets between the 2020 and 2025 financial years, indicating ongoing maturation of asset management. Operating geographies are restricted to Queensland, Australia, with no global footprint claimed.

Name

Logan City Council

Legal name

Logan City Council

Website

https://logan.qld.gov.au

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

51–100 employees

Short description

Logan City Council is the local government authority for the City of Logan in Queensland, Australia, providing statutory municipal services including rates, waste management, water services, pet registration, and infrastructure maintenance to residents and property owners within its jurisdiction.

Ownership category

akta.pro rank

Product category

Local Government Administration

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Waste Collection (56211), Water, Sewage and Other Systems (2213), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Refuse Systems (4953), Water Supply (4941), Services-Management Services (8741), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Solid Waste & Recycling Services Administration (BPAIACAH), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE), Stormwater Management & MS4 Compliance Services (BPALAMAL)

Keywords

• Municipal services
• Local government
• Waste management
• Water services
• Rates administration

Headquarters

HQ city

Logan

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Pricing tiers

Distribution channels4 records

Marketing channels5 records

Core offering

Logan City Council delivers statutory local government services to residents and property owners within the City of Logan in Queensland, Australia. Core offerings include rates billing and collection (issued quarterly), waste and recycling collection, pet/animal registration, water and wastewater services, planning and building approvals, roads and infrastructure maintenance, disaster management, and neighbourhood concern resolution. Services are delivered through an online portal, mobile app, phone contact centre, customer service centres, and partner channels such as Australia Post.

Product overview

Logan City Council provides municipal government services to residents and businesses in Logan, Queensland, Australia. The council's online presence consists of a citizen-facing website offering access to various government services including rates management, waste and recycling services, pet registration, water and wastewater services, and other local government functions. The council does not offer a unified software product platform with distinct commercial products or modules as would be typical for a technology company.

Differentiator

Problem solved

Functional benefit

Products and services

• Council Rates Billing and Collection Quarterly general rates billing and collection service for property owners within Logan City, with optional full pensioner concession (up to $469.04/year), part pensioner concession (up to $234.52/year), and State Government subsidies (up to 20% on rates and charges, capped at $200/year, plus 20% on State Emergency Levy and up to $120/year off water charges). A one-time $95.50 account establishment fee applies when property is purchased.
• Waste and Recycling Collection Services Kerbside waste and recycling collection services provided to residents within the Logan City Council jurisdiction.
• Pet and Animal Registration Registration of dogs and cats and other animals within the Logan City Council jurisdiction as required under Queensland legislation.
• Water and Wastewater Services Provision of water and wastewater services to residents and businesses in the Logan City area, including subsidised water charges through State Government subsidies of up to $120 per year.
• Planning and Building Approval Services Statutory planning, development, and building approval services for residents, businesses, and developers operating within the Logan City jurisdiction.
• Roads and Infrastructure Maintenance Maintenance and management of local roads, footpaths, drains, and other council-owned infrastructure within Logan City.
• Disaster Management Services Local government disaster and emergency management services for the Logan City community, including response coordination during natural disasters.
• Neighbourhood Concerns Resolution Channel for residents to report and resolve neighbourhood-level issues such as noise, compliance, and local amenity concerns.
• Online Services Portal (eServices and myPortal) Self-serve online portal accessed via Logan City Council's website, enabling residents to pay rates, complete registrations (e.g. pet registration), submit planning and building applications, and report neighbourhood concerns.
• City of Logan Mobile Application Mobile application (available on Apple App Store and Google Play Store) allowing Logan City Council residents to access council services on iOS and Android devices.

Quantifiable outcome

• The FOGO feasibility study aims to reduce methane emissions from landfill and explore bioenergy production with results expected in 2024.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Brisbane City Council: The largest local government authority in Queensland, delivering the same municipal services (rates, waste, water, planning, infrastructure) as Logan City Council, making it the most directly comparable peer within the same state jurisdiction.
• Gold Coast City Council: A neighbouring South-East Queensland council delivering rates, waste collection, water/wastewater, planning and community services to a similarly scaled population; directly comparable in service scope and operating model.
• Moreton Bay Regional Council: A large Queensland regional council providing the same suite of municipal services (rates, waste, water, planning, infrastructure maintenance) to a comparably sized population base.
• Ipswich City Council: An adjacent South-East Queensland council operating under the same state legislative framework, offering directly comparable rates, waste, water, and infrastructure services.
• Sunshine Coast Council: A Queensland regional council delivering a comparable portfolio of municipal services, including active renewable-energy and waste-to-resource programs akin to Logan's FOGO study.
• Redland City Council: A South-East Queensland council serving a similar mixed urban-rural population with comparable rates, waste, water, planning and community-services functions.

Regional players

• Toowoomba Regional Council: A Queensland regional council with overlapping municipal service responsibilities (rates, waste, water, infrastructure), serving a different regional geography than Logan but operating under the same Local Government Act.
• Cairns Regional Council: A far-north Queensland council with a broadly comparable municipal mandate (rates, waste, water, infrastructure) but operating in a different climatic and economic geography than Logan.

Others

• Local Government Association of Queensland: The peak industry body for Queensland councils, including Logan City Council; comparable as an ecosystem participant that shapes the policy, funding and operational environment in which the council operates.
• Queensland Treasury - Local Government Division: The state funder and regulator of Queensland councils, providing grants, subsidies and compliance oversight; comparable as the central counterparty that determines council funding and reporting frameworks.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/logancitycouncil
• Facebookfacebook.com/logancitycouncil
• LinkedInau.linkedin.com/company/logan-city-council
• Instagraminstagram.com/logancity.council
• Xx.com/logancc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Logan City Council